Conduo

I work with leaders to create environments that support high performing, collaborative Lean/Agile teams. Through coaching, training and workshops, I work with teams at every level of the organization to focus on their most important goals, identify measurable outcomes and then develop the mindset and practices that lead to continuous improvement and lasting change. I have deep experience in the public sector and a wide range of experience in private sector industries, with expertise in Enterprise Business Agility, Lean/Agile leadership, organizational design and strategy, product management and performance management.

Outcome-Driven Planning gets everyone in your organization on the same page, starting with providing clarity on the problem you are trying to solve and a focus on what is most important. Then, you develop a strategy, agree on what to try first, deliver incrementally and validate whether you are on the right track. This approach energizes and motivates your project teams by providing them the clarity, alignment and focus they need to deliver results.

Outcome-Driven Planning:
* Focuses on outcomes over activities
* Applies Agile, Lean and Design-Thinking, using the Mobius Innovation Framework
* Encourages collaboration
* Incorporates short planning and delivery cycles focused on learning

Business Agility Coach

Agile Transformation Inc.

I'm a certified Enterprise Business Agility Strategist and AgilityHealth Coach and Facilitator, specializing in leadership, enterprise strategy and transformations using the Enterprise Business Agility framework. I provide coaching and training in Agile leadership, effective facilitation, product management, planning and continuous improvement and growth for individuals, teams and organizations. 

Training and Coaching for AgilityHealth: 
* AgilityHealth Facilitator Certification Training
* Coaching leaders and coaches on Continuous Improvement Processes, Measurement and Developing Growth Plans 

Training Courses:
* Advanced Scrum Master 
* Advanced Product Owner
* Agile Overview 
* Servant Leadership  
* Effective Facilitation and Collaboration 
* Developing Measurable Business Outcomes
* Writing Effective Outcomes and Features 
* Leading High-Performing Teams 
* Enterprise Business Agility Strategy

For private sector organizations from small start-ups to Fortune 500 Companies across multiple industries, as well as Government Agencies

Enterprise Agile Coach and Trainer

State of Idaho, Department of Health and Welfare

Lead the business side of software development, quality assurance and production support for the Division of Welfare portfolio, providing leadership to Agile teams using the Scaled Agile Framework to predictably deliver value.

Work with the executive business and IT leadership teams to align product management strategies and Agile team design with organizational goals and priorities. Develop the product vision and roadmap. Facilitate portfolio planning activities. Coach, mentor, and lead the product management team, including product managers, product owners, user experience design and business architects, in applying Lean/Agile product management methodology and practices.

Partner with IT managers to develop the architectural roadmap to support long-term business needs, plan for the architectural runway, strategize on technical options, and ensure that development teams have the tools and standards in place to create effective designs and quality products. Support and design plans toward DevOps culture and practices.

Support end users through leading a production support team responsible for monitoring production system performance, triaging and responding to reported issues, and gathering and reporting metrics.

Deliver quality products on schedule that meet user needs, providing vision, leadership and direction for release management and business testing teams.

Bureau Chief, Agile Program Leader

Created the product vision and roadmap for the project to replace the Department’s legacy benefits case management system. Supervised a team of product owners. Partnered with the operational and policy program managers to ensure system design would meet program requirements and support end users. Played a lead role in rolling out the new system and managing subsequent releases. Designed the workflow and reporting tools and processes.

Outcomes
¥	Transferred and customized a large and complex Welfare Eligibility System from another State, significantly reducing development costs and time lines while delivering a robust and effective application.

¥	Converted active programs and clients from the legacy to replacement system, with benefit program payments and health coverage transitioning and continuing without disruption; this required creative strategies, extensive data analysis and coordination and testing with multiple interfaces and partners.

¥	Established a data warehouse for the new eligibility system, supporting federal, management and field operational reporting requirements; designed a reporting strategy to support workload management and performance reporting with the launch of the new system, allowing for a smooth transition for operational managers.

¥	Implemented workflow and workload management tools in alignment with new processes and organizational structures, so that the system effectively supported the business design.

Product Manager

Legislative Services Office, Idaho

Advised legislators in setting the annual state budget and creating related legislation, providing expertise on the organizational structure, functions, performance, policies, budgets and statutory requirements of assigned state agencies.    
 
Completed analysis of agency expenditure data to determine compliance with legislative intent, use of efficient management practices, and trends across state government. Reviewed agency budget requests, gathered supporting information, and created content for annual legislative budget publications. Presented agency budget requests to the Joint Finance Appropriations Committee.

Budget and Policy Analyst

I'm a Business Agility Coach and co-founder of Conduo. I work with Agile leaders in regulated industries and the public sector who want to be more strategic and outcome-driven. Your teams are busy, but are they working on the right things? Are you making progress toward your most important goals?     

There's nothing I love more than to bring a group together and facilitate a collaborative and visual process, to sort through complexity and find a clear path forward. It comes down to people having good conversations to develop common understanding and trust. Once that is in place, we can develop an effective and repeatable process for Outcome-Driven Planning.  

Here's a little about my background, and what led me to what I do today: 

I got started as a Product Owner in 2007, and I fell in love with the Agile way of working. It just made sense to identify the most important things to work on, get them done quickly and make changes to stay on track with delivering value. It was rewarding to work as a team and see things go from idea to reality. 

I took on increasing levels of responsibility, eventually leading a team of product owners and managing the portfolio. 

Working with Agile coaches (including my current business partner) inspired me to further my knowledge and skills, and in 2016 I started to work as an Agile coach and trainer. This was an exciting leap and sparked a lot of personal and professional growth. 

For several years, I worked with leaders at large organizations to develop a continuous improvement strategy using the AgilityHealth platform. This deepened my understanding of the common patterns and challenges of leading Agile across multiple teams. 

During this time, I also developed and delivered Agile leadership training on Adaptive Leadership, Enterprise Business Agility, Defining Measurable Outcomes, and Effective Facilitation and Collaboration. 

The past several years have been focused on working with my business partner Ryan Fullmer to  take our experiences and focus on where we think we can make the greatest impact. Outcome-Driven Planning is our answer to this. 

We developed Outcome-Driven Planning as a series of workshops that you can learn to run with your teams to get better results from the way you plan and deliver. 

Outcome-Driven Planning incorporates the Mobius Innovative Framework developed by Gabrielle Benefield and includes five steps:

1 - Discover Why
2 - Identify Options 
3 - Decide What to Do
4 - Deliver Incrementally
5 - Continuously Improve

Julie Springer

IntrepidGS

Program Manager

Deputy Program Manager

Grant Leading Technology, LLC

Senior Consultant

Markon Solutions

Contract Program Manager supporting planning, acquisition, management in use, and disposal of assets for a $1B government capital program. As the program manager, integrated subject matter experts in asset management, logistics, resources, plans & policy, facilities, and project management for the planning and acquisition of the Agency's headquarters campus. The campus acquisition was awarded the National Intelligence Meritorious Unit Citation. Introduced the agency to the DOE FEMP energy savings performance contract (ESPC) vehicle. Developed a 20 year life cycle cost estimate (LCCE) from BUILDER, Archibus, and internal planning documents for an analysis of alternatives comparing and contrasting deferred maintenance and repair (DM&R) options that are compliant with the 2024-2028 Intelligence Program Guidance, OMB Circular A-94, OMB Circular M-20-03, NIST Handbook 135, and agency policy.

Education, Municipal, and Private Sector Portfolio Manager.   

Private Sector Market Real Estate Development and Workplace Modifications lead. Strategy and business development in our private sector marketplace with focus on tenant workplace acquisition, fit-out and move management. 

Marine Corps Market Manager and Department of Justice Market Manager - lead our Marine Corps and DOJ market teams to include strategy and business development within the markets, administer contract and subcontract execution and client delivery.

Senior Director

Ameresco Federal Solutions

Senior Project Manager: led the successful completion of the implementation phase for the Energy Savings Performance Contract (ESPC) at NASA Greenbelt ($6.7 million), to include Retro-Commissioning HVAC controls and equipment in 3 buildings, high efficiency lighting retrofits in 11 buildings, storefront replacement, and a waterside economizer.

Quality Control Manager for the U.S. Senate ESPC ($35 million) and Quality Control Systems Manager (QCSM) for the U.S. Capitol ESPC contract ($13 million project cost resulting in $2.7 million annual energy cost savings): designed, implemented, and led a quality control program based on the Army Corps of Engineers Contractor Quality Management program.

Senior Project Manager, Quality Control Manager, and Quality Control Systems Manager

Silver Birch Construction

Licensed Virginia Class A Building Contractor, specializing in custom home remodeling projects.

Owner/Manager

24/7 Solutions, Inc.

Project Manager

Chinn Ridge Construction

Lead project manager for local government projects including a General Contract for roof, window, and heat pump replacement at the Smith-Wagner Building for Chesterfield County Virginia ($2.5 million).

Lead project manager for federal projects including a General Contract for HVAC upgrades in three occupied buildings for the Department of the Army at the Warrenton Training Center ($5 million).  Included all new mechanical room equipment, chillers, boilers, direct digital control system, and power.

Sr. Project Manager for Washington D.C. area projects for a U.S. Government agency.  Projects consisted of multiple tenant fit-outs of SCIFs.  Managed task order contracts for designers, engineers, and general contractors.  Gathered IT, communication, and other unique customer requirements in classified facilities; ensuring design and implementation met these requirements. 

Provided construction oversight, project management and technical guidance for the installation of a modular mechanical shop for at the American Embassy, Kuwait. Designed Phase Two tenant fit-out for the American Consulate, Dubai, United Arab Emirates.

Construction Manager and Owner’s Representative for Phase One upgrades at the American Consulate Dubai, United Arab Emirates.

Fulfilled responsibilities as Contractor’s Security Officer.

Authored Indoor Air Quality Plan and Health & Safety Plan.
.

Senior Project Manager

Zeigler Builders

Preconstruction services for the Embassy of Luxembourg, Washington D.C.  Project Manager and Superintendant for initial surveys and selective demolition within the historic structure.

Project Manager for 3124 Q. Street, N.W. Washington D.C.  Project consisted of a ~$20 million adaptive re-use of an historic structure.  Managed subcontractors in structural concrete, structural steel, underpinning, earthwork and excavation, geothermal systems, HVAC, power, lighting, rough carpentry, finish carpentry, Audio-Video, masonry, flooring, swimming pools, and elevators.

Project Manager for a homeowner converting swimming pool changing rooms and indoor gym into a multi-media room.

S.A. Halac Ironworks

Project Manager for multiple structural steel and miscellaneous steel projects in the Washington D.C. area.  Projects included: Ardmore High School, Hillcrest Elementary School in Maryland,  Penthouse addition to the Boeing Building in Rosslyn., New building construction at Lakeside Technology Center in Sterling, Virginia,  Penthouse Addition and structural renovations to the Millennium Building, 1900 K Street, Washington D.C.

United States Marine Corps

Staff Sergeant

Capital Programming | GOVCON Partnership Builder

Joel is a contract Program Manager supporting a $1B federal Capital Program. Responsibilities include integrating a cross functional team of contract project managers, facilities managers, asset managers, logisticians, real property professionals, resource managers, and software managers to achieve the federal agency's long term capital program strategy.

A trusted advisor in Capital Programming founded on more than 30 years of performance-based and knowledge-based services contract leadership across all phases of the capital program lifecycle, to include planning & budgeting, analysis of alternatives, acquisitions, management in use, and disposal of capital assets.

Joel's collaborative mindset enables cross-functional teams to excel in complex program delivery. This included an  energy savings performance contract (ESPC) for the Architect of the Capitol that resulted in a 35% reduction in energy usage. Knowledge-based services contracts with the federal government include domestic and overseas Capital Programs and mission support for a special projects component within the intelligence community.

Joel is the founder of DigitalPMO(TM), a human-centered, agile, technology agnostic, cloud-based digital Capital Program and portfolio management methodology.

taplio

The Battle

Julie Springer

Joel Timmins

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