Conduo

I work with leaders to create environments that support high performing, collaborative Lean/Agile teams. Through coaching, training and workshops, I work with teams at every level of the organization to focus on their most important goals, identify measurable outcomes and then develop the mindset and practices that lead to continuous improvement and lasting change. I have deep experience in the public sector and a wide range of experience in private sector industries, with expertise in Enterprise Business Agility, Lean/Agile leadership, organizational design and strategy, product management and performance management.

Outcome-Driven Planning gets everyone in your organization on the same page, starting with providing clarity on the problem you are trying to solve and a focus on what is most important. Then, you develop a strategy, agree on what to try first, deliver incrementally and validate whether you are on the right track. This approach energizes and motivates your project teams by providing them the clarity, alignment and focus they need to deliver results.

Outcome-Driven Planning:
* Focuses on outcomes over activities
* Applies Agile, Lean and Design-Thinking, using the Mobius Innovation Framework
* Encourages collaboration
* Incorporates short planning and delivery cycles focused on learning

Business Agility Coach

Agile Transformation Inc.

I'm a certified Enterprise Business Agility Strategist and AgilityHealth Coach and Facilitator, specializing in leadership, enterprise strategy and transformations using the Enterprise Business Agility framework. I provide coaching and training in Agile leadership, effective facilitation, product management, planning and continuous improvement and growth for individuals, teams and organizations. 

Training and Coaching for AgilityHealth: 
* AgilityHealth Facilitator Certification Training
* Coaching leaders and coaches on Continuous Improvement Processes, Measurement and Developing Growth Plans 

Training Courses:
* Advanced Scrum Master 
* Advanced Product Owner
* Agile Overview 
* Servant Leadership  
* Effective Facilitation and Collaboration 
* Developing Measurable Business Outcomes
* Writing Effective Outcomes and Features 
* Leading High-Performing Teams 
* Enterprise Business Agility Strategy

For private sector organizations from small start-ups to Fortune 500 Companies across multiple industries, as well as Government Agencies

Enterprise Agile Coach and Trainer

State of Idaho, Department of Health and Welfare

Lead the business side of software development, quality assurance and production support for the Division of Welfare portfolio, providing leadership to Agile teams using the Scaled Agile Framework to predictably deliver value.

Work with the executive business and IT leadership teams to align product management strategies and Agile team design with organizational goals and priorities. Develop the product vision and roadmap. Facilitate portfolio planning activities. Coach, mentor, and lead the product management team, including product managers, product owners, user experience design and business architects, in applying Lean/Agile product management methodology and practices.

Partner with IT managers to develop the architectural roadmap to support long-term business needs, plan for the architectural runway, strategize on technical options, and ensure that development teams have the tools and standards in place to create effective designs and quality products. Support and design plans toward DevOps culture and practices.

Support end users through leading a production support team responsible for monitoring production system performance, triaging and responding to reported issues, and gathering and reporting metrics.

Deliver quality products on schedule that meet user needs, providing vision, leadership and direction for release management and business testing teams.

Bureau Chief, Agile Program Leader

Created the product vision and roadmap for the project to replace the Department’s legacy benefits case management system. Supervised a team of product owners. Partnered with the operational and policy program managers to ensure system design would meet program requirements and support end users. Played a lead role in rolling out the new system and managing subsequent releases. Designed the workflow and reporting tools and processes.

Outcomes
¥	Transferred and customized a large and complex Welfare Eligibility System from another State, significantly reducing development costs and time lines while delivering a robust and effective application.

¥	Converted active programs and clients from the legacy to replacement system, with benefit program payments and health coverage transitioning and continuing without disruption; this required creative strategies, extensive data analysis and coordination and testing with multiple interfaces and partners.

¥	Established a data warehouse for the new eligibility system, supporting federal, management and field operational reporting requirements; designed a reporting strategy to support workload management and performance reporting with the launch of the new system, allowing for a smooth transition for operational managers.

¥	Implemented workflow and workload management tools in alignment with new processes and organizational structures, so that the system effectively supported the business design.

Product Manager

Legislative Services Office, Idaho

Advised legislators in setting the annual state budget and creating related legislation, providing expertise on the organizational structure, functions, performance, policies, budgets and statutory requirements of assigned state agencies.    
 
Completed analysis of agency expenditure data to determine compliance with legislative intent, use of efficient management practices, and trends across state government. Reviewed agency budget requests, gathered supporting information, and created content for annual legislative budget publications. Presented agency budget requests to the Joint Finance Appropriations Committee.

Budget and Policy Analyst

I'm a Business Agility Coach and co-founder of Conduo. I work with Agile leaders in regulated industries and the public sector who want to be more strategic and outcome-driven. Your teams are busy, but are they working on the right things? Are you making progress toward your most important goals?     

There's nothing I love more than to bring a group together and facilitate a collaborative and visual process, to sort through complexity and find a clear path forward. It comes down to people having good conversations to develop common understanding and trust. Once that is in place, we can develop an effective and repeatable process for Outcome-Driven Planning.  

Here's a little about my background, and what led me to what I do today: 

I got started as a Product Owner in 2007, and I fell in love with the Agile way of working. It just made sense to identify the most important things to work on, get them done quickly and make changes to stay on track with delivering value. It was rewarding to work as a team and see things go from idea to reality. 

I took on increasing levels of responsibility, eventually leading a team of product owners and managing the portfolio. 

Working with Agile coaches (including my current business partner) inspired me to further my knowledge and skills, and in 2016 I started to work as an Agile coach and trainer. This was an exciting leap and sparked a lot of personal and professional growth. 

For several years, I worked with leaders at large organizations to develop a continuous improvement strategy using the AgilityHealth platform. This deepened my understanding of the common patterns and challenges of leading Agile across multiple teams. 

During this time, I also developed and delivered Agile leadership training on Adaptive Leadership, Enterprise Business Agility, Defining Measurable Outcomes, and Effective Facilitation and Collaboration. 

The past several years have been focused on working with my business partner Ryan Fullmer to  take our experiences and focus on where we think we can make the greatest impact. Outcome-Driven Planning is our answer to this. 

We developed Outcome-Driven Planning as a series of workshops that you can learn to run with your teams to get better results from the way you plan and deliver. 

Outcome-Driven Planning incorporates the Mobius Innovative Framework developed by Gabrielle Benefield and includes five steps:

1 - Discover Why
2 - Identify Options 
3 - Decide What to Do
4 - Deliver Incrementally
5 - Continuously Improve

Julie Springer

AND Digital

Principal Consultant

The Delivery Space

Co-Host of The Delivery Space Podcast. We speak with experts at all levels, who are delivering business change across various industries to discuss topics such as transformational agility, mindset, assurance, frameworks, trends, personal branding and much more!

We discuss real life experiences and also share our learnings from our own careers.

Podcast Host

FurLearn

FurLearn is helping furloughed, out of contract and made redundant talent through a series of workshops, webinars and insights from industry Leaders.

I am volunteering at FurLearn to provide Project Management for their website which will help people in their current predicament with practical learning resources and advice, so they can get back to into the world of work.

Topics include Personal Branding, Mental Wellbeing, Financial Wellbeing, Fitness, Healthy eating and Fun. 

Here's the link to the FurLearn Group -  https://www.linkedin.com/groups/12404766/
Our website is in progress and will be available soon.

Volunteer Project Manager

Nine by Nine Consulting

Delivery Consultant and Agile Coach

Sopra Steria

Senior Delivery Manager and Agile Coach

Bequeathed

Programme Delivery Manager and Agile Coach 

Seeking a New Opportunity

Seeking New Opportunities

Career Break

Adobe

Leading a variety of Adobe Marketing Cloud SaaS implementation projects for clients across various industry sectors from Banking, Broadcast Media, Oil and Gas and Telecommunications. Delivered benefits that have allowed clients from these sectors to achieve a more effective way of targeting their customers. The digital marketing campaigns achieved a rise in awareness of brands and products, increased revenue, customer engagement and acquisition.

Project Manager

Premier Inn

Successfully managed and led a digital transformation programme to migrate all transactional communications from Premier Inn’s existing marketing platform, to the Adobe Campaign Manager, Message Centre and Marketing Cloud SaaS Platforms.

Senior Delivery Manager

With over two decades of experience delivering successful solutions in technology, I progressed from a Business Analyst role at DHL to leading programmes and projects for digital transformation.

Having discovered Scrum 14 years ago, I rapidly transitioned to Scrum Master and Delivery Manager roles, and developed a natural talent for servant leadership, creating then coaching amazing teams in delivering outstanding results. As I've gotten deeper into my practice, I'm thankful that my working life isn't confined to producing Gantt charts! 

I have a wealth of experience, globally, across industries including logistics, supply chain, e- commerce, hospitality, retail, broadcast media, not-for-profit and start-ups.

I'm a highly experienced mentor of Project and Programme Management professionals and Scrum Masters. I can guide you through your journey to attain and surpass your career goals in the technology delivery space. 

To book your free consultation and chemistry call, you can reach me on: nisha@ninebynineconsulting.com

Outside work, I enjoy volunteering as a Project Manager for FurLearn, a not for profit organisation, committed to empowering furloughed & unemployed talent in the UK. Winning the LPI Innovation & Learning Gold Award in February 2021, was an immensely proud moment after 18 months of fulfilment, service and dedication. I'm also an avid reader, devourer of podcasts and my specialist subject on Mastermind would be Blackadder Trivia.

taplio

The Battle

Julie Springer

Nisha Joshi

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