Kait Stephens

Helping brands bridge offline & online commerce 🔁 | Omnichannel Queen 👑 | Host of the Omnichannel Marketer podcast 🎙️ | CEO & Co-Founder @ Brij 🌉 | Angel Investor

👋👋👋 I’m Kait the CEO and Founder of BRIJ! My friends call me the queen of Omnichannel 👑. I also host a podcast called the Omnichannel Marketer 🎙️. 

My background is in Omnichannel Retail and Ecommerce. I help brands solve the pain of having no connection, relationship, or insights from buyers coming through retail and marketplace channels.

I share Omnichannel strategy and best practices. 

And I founded BRIJ, a platform for brands to build Omnichannel Experiences - a new digital touch point in physical channels to communicate key messages, collect 1st party data, and drive reorder.

If you ever want to talk Omichannel, the future of retail, connected experience, or QR codes, I’m happy to chat any time!

CEO & Co-Founder

Brij is building the infrastructure to "bridge" online & offline channels.

Do you know anything about the people who purchased your product at Retail or on Amazon today?

It is a simple, powerful question. That no one in consumer marketing can answer. 

Retail and Marketplace are black box channels… until now.

Where most consumer brands see darkness, Brij sees a new brand touch point, a communication channel, access to customers (and associated data), and new marketing opportunities. 

Brij is an Omnichannel Marketing platform that empowers brands to bridge the offline & online gap to create a connected on-brand experience that provides more value to buyers. 

And helps marketers to know who purchased what, when, and where - every day, in real-time, 24/7/365.

I help eCommerce brands 12x their email revenue in 12 weeks.

$187M Generated. 150+ E-com Brands. 163M Subscribers Captured. 11B Emails Sent. 

I helped Wrangler, GAP. Banana Republic, LACOSTE, NAUTICA, The North Face 
and the list can go on and on..

But here’s the truth no agency tells you:

Most brands are leaving 30%+ of their revenue on the table. (Not joking)
It’s not because email “doesn’t work.”

 It’s because agencies lock you into $5K+ retainers…
 …then deliver cookie-cutter campaigns that barely move the needle.
That’s why I started SmartMail.

We build custom growth systems that take email from “nice to have” → your #1 revenue channel.
Proof?

→ $12 RPE (revenue per email) for a D2C phone accessories brand
 → 13.7% opt-in rate for a global homewares leader
 → 73x ROI for a world-renowned woodcraft brand

No guesswork. No gimmicks. Just frameworks that consistently scale.

A bit about me:

I’ve spent years deep in the trenches of eCommerce email marketing,
 obsessed with one simple question → how do you turn every email into predictable revenue?
That obsession is what’s helped my clients 10x…even 25x their email revenue.
And there could be a dozen reasons why email isn’t working for you right now:

→ You’re not truly investing the right resources
 → You’re accelerating fast, but in the wrong direction
 → You’re blasting emails just to “check the box”

Whatever the reason, the fix is simple, and it’s exactly what we’ve done for 150+ industry-leading brands.

Now it’s your turn.

👉 DM me “SmartMail” to get started.

taplio

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Kait Stephens

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