Krisp

- Working cross functionally to develop an end-to-end product strategy from AI technology development to market positioning. 

- Closely collaborating with amazing teams in AI research, engineering, design, marketing and sales to deliver magical customer experiences, drive growth and maximize value.-

Senior Director of Product Management

- Built the product management & product design teams, hired & developed a team of 5 PMs & 5 product designers working on different parts of the product

- Developed a clear two-pronged product vision and strategy focusing on sales-led growth in b2b call centers and  PLG growth in b2c prosumer markets 

- Helped grow the company and the product from zero to $15M+ ARR and 5M+ MAU 

- Grew the Customer Support team to 10 reps covering 24/7 operations in the middle of pandemic, reduced the First Response time from several hours to 15 minutes

- Reported directly to the CEO & co-founder

Director of Product 

- As the first PM of a growing startup, led the development and release of the AI-based noise-cancellation app on Windows, Mac, Chrome, and iOS platforms. 

- Discovered the PMF and the key customer profile & validated the key hypotheses by participating in customer support, sales, customer engineering & discovery calls & mapping out the results

- Worked closely with GTM teams to establish the product in B2C and B2B segments, and played a key role in the team responsible for big enterprise deployments, including compliance, security, maintainability, and easy deployment at scale. 

- Started and led the Customer Support team.

Senior Product Manager

Hexens

Helped clarify the product strategy for a new product launch in the Web3 crypto security space

Advisor

Ginosi Hospitality Management

- Built a team of 9 engineers and guided the technical, architectural and product decisions

- Set up meaningful Agile processes in two Scrum teams (Android and JavaScript) and increased development velocity

- Achieved 87% reduction of monthly costs of call center by designing and deploying our own in-house solution

- Increased the usage of the Company's internal mobile app for housekeeping and communication by 41% in one quarter

-> Initiated and led the creation of a number of mobile and web products from automated guest check-in solution to IoT products and contactless payments system which resulted in considerable cost reductions and increase of operating efficiency of the business

- Reported directly to the co-founder & CTO

Product Innovation Manager

European Youth Parliament

Developed, set up and maintained the IT infrastructure (servers, email accounts, cloud software and tools) of the organization

Took active part in the high-level strategic decision making process of the organization and consulted the Executive Board on the technology-related matters

Member of the Executive Board

Synopsys

Developed DDR2, DDR3, DDR4, LPDDR2, LPDDR3, LPDDR3M, LPDDR4 Memory PHY interface solutions,

Achieved 60% quicker characterization and verification flow through development and deployment of optimized automation methods. 

Created a pioneering toolset for the creation of a merged all-in-one logical library, which was a novelty at the time of creation and had significant positive impact on the operations and sales of our business unit. 

Developed characterization automation environment based on Perl, Tcl and bash scripts for DDR, SSTL, DDL, ITM, and DLL libraries

Maintained and supported library generation infrastructure, including the scripts, utilities and tools.

R&D Engineer I

Conducted of on-site and teleconference trainings for R&D Engineers on the courses of "Perl/Tcl Scripting", "Chip Design" and "Physical Design Automation"

Teaching Assistant

Participated to the development of Educational Design Kits and Interoperable Process Development Kits for SAED90nm and SAED32/28nm technologies

Developed a number of courses, presentations, laboratory guidelines and educational materials

Conducted trainings and workshops with university students and external customers about Perl and Tcl scripting, digital design automation, digital design toolflow and debugging of the problems.

Intern at Educational Department

Senior Director of Product at Krisp

I'm now leading the product at Krisp -  a unique AI-based voice productivity app. 

In the last 3 years 

- Built the product management & product design teams, hired & developed a team of 5 PMs & 5 product designers working on different parts of the product

- Developed a clear two-pronged product vision and strategy focusing on sales-led growth in b2b call centers and PLG growth in b2c prosumer markets 

- Helped grow the company and the product from zero to $15M+ ARR and 5M+ MAU 

- Grew the Customer Support team to 10 reps covering 24/7 operations in the middle of pandemic, reduced the First Response time from several hours to 15 minutes

- As the first PM of a growing startup, led the development and release of the AI-based noise-cancellation app on Windows, Mac, Chrome, and iOS platforms. 

- Discovered the PMF and the key customer profile & validated the key hypotheses by participating in customer support, sales, customer engineering & discovery calls & mapping out the results

- Worked closely with GTM teams to establish the product in B2C and B2B segments, and played a key role in the team responsible for big enterprise deployments, including compliance, security, maintainability, and easy deployment at scale. 

- Reported directly to the CEO & co-founder

- ... and jumped with a parachute from 4000 meters above the sea :)

Karapet Gyumjibashyan 🚀

IONOS

Product Manager Dedicated Servers

Commercial Product Manager Public Cloud

Self-Employed

Developed and executed product and growth strategies for several real-estate development companies. My primary responsibilities included market analysis, developing growth strategies, coordinating the outsourced creative agencies, streamlining operational processes, and advising senior leadership on recruiting key staff, pricing, and product decisions.

- Collaborated with senior leadership, investors, and key stakeholders to develop and execute product, go-to-market & growth strategies for several real-estate development companies.
- Thoroughly researched the real estate market and conducted over 40 interviews to understand the customer needs and pain points, resulting in significant changes to the product and the overall customer experience.

Product Manager

Gini

Gini is a Fintech scaleup that provides services to the leading banks and insurance companies in Germany. Their main product, fotoüberweisung, is a B2B2C, AI-powered, white-label solution that is seamlessly integrated into the mobile apps of most German banks. 

As part of my MBA program, our student team was tasked to develop a product strategy for Gini's next product that aims to better Germany's payments sector.

- Thoroughly researched the German online payments landscape and the regulatory environment  to discover insights and inform the product strategy.
- Developed a comprehensive product strategy that included defining the target audience, creating a unique value proposition, and outlining a go-to-market plan that leveraged the fintech's existing network.

Product Strategy Consultant (MBA Project)

movingimage

movingimage is a Berlin-based B2B SaaS that empowers companies to create value through video. From creation to hosting and distribution, movingimage offers a one-stop-shop for all video applications, live and on-demand.

As part of my MBA program, our student team was tasked to analyze the data on all videos hosted on the platform to discover insights and identify business opportunities.

- Thoroughly analyzed and visualized the data on all videos hosted on the platform.
- Collaborated closely with cross-functional teams to proactively identify data-driven opportunities.
- Presented the findings and recommendations to the whole company, including senior leadership.

Product Analyst (MBA Project)

#1 Commercial Bank in Georgia, with annual revenue of 1.5 billion USD and 8000+ employees. The first neo-bank launched in Uzbekistan. 

As the Product Manager for the credit and daily banking products, I drove the product roadmap and oversaw the end-to-end development, delivery, and launch of the products. My main responsibilities included market research and analysis, product strategy and roadmap definition, product roadmap management, cross-functional collaboration and stakeholder management, and go-to-market strategy definition.

- Oversaw the successful development, localization, and launch of the instant loan and daily banking products (payments, transfers, gamification) by cross-collaborating with senior leadership, and key stakeholders from engineering, design, risk, legal, operations, sales, and marketing teams.
- Conducted thorough research to gain insights into the behaviors, preferences, and needs of the target users involving interviews, surveys, user testing, and data analysis to gather qualitative and quantitative data.
- Created Figma prototypes to test and validate the proposed digital banking solutions with real users, gathered user feedback, and refined the product strategy and roadmaps before full-scale development.
- Built, organized, and maintained the product backlog, ensuring the user stories and product requirements were of the highest quality and aligned with the design and engineering teams.

Mirpotolkov

Mirpotolkov is a professional home-improvement services business that I co-founded. As the product manager and business lead, I was responsible for finding the product-market fit and managing all aspects of the business besides production.

- Conducted thorough customer interviews to understand user needs and deliver the best user experiences.
- Implemented data-driven decision-making processes, utilizing analytics and user metrics to optimize product performance and drive growth.
- Executed a customer-satisfaction process, resulting in post-sales customer experience improvements and a subsequent increase of customer satisfaction rates from 65% to 92% and a 250% increase in customer referrals.
- Developed and implemented a customer acquisition funnel with an 11% Google ads clickthrough rate (CTR) and a 32% website visit-to-lead conversion rate.

Product Manager and Business Lead

Rank.uz

Rank.uz was a startup that operated as an online services marketplace, similar to taskrabbit but with many more categories. The platform connected customers in need of specific services with skilled professionals who can fulfill those needs. The platform allowed customers to browse through listings, read reviews and ratings, and directly hire service providers for their specific tasks.

- Thoroughly researched and consolidated the needs of all end users, including service providers and service seekers, to identify pain points and opportunities for product improvements.
- Collaborated with engineering, design, and operations teams to prioritize and roadmap product initiatives that align with business objectives and user needs.
- Optimized the sales, marketing, and engineering processes to speed up the time-to-market for each new category from 3+ months to under 3 weeks.
- Developed over 80 detailed user stories, reducing development time and accelerating platform growth.

Tom.uz was the first PropTech platform to launch in Uzbekistan. I joined the team to develop, launch, grow and monetize the platform by setting up product management processes and contributing my business expertise.

- Researched the market, target audience, and stakeholders to identify problems, pain points, and opportunities that the product can address or capitalize on.
- Developed detailed product requirements, features, and technical specifications based on the insights gathered during the discovery phase, including creating user stories and developing a product roadmap.
- Collaborated with design and engineering teams to develop, deliver, and launch the platform.

Brandbox Creative

Brandbox Creative was a leading local creative and digital marketing agency. During the rapid expansion of social media websites like Facebook, Instagram, and Odnoklassniki in Uzbekistan, I have partnered with the company to launch a new product that would help local companies with their social media marketing needs. 

In this role, I have developed the product vision and strategy to align and inspire all stakeholders, recruited and led a team of 25 experts, including 2 managers who reported directly to me, and implemented systematic business processes.

- Launched the first professional social media marketing service in Central Asia
- Led the service to become the market leader, serving more than 25 companies, including Samsung, Huawei, BMW, OLX Group, and other local companies.
- Improved and simplified the business processes of the company, which resulted in the reduction of company debt, improved financial stability, and reduced project delays. This resulted in increased sales and profits and an improvement in company culture.

Commercial Product Manager

Nestlé

- Developed and launched a countrywide brand campaign in partnership with the Uzbek Football Federation
- Conducted active and efficient project management across different internal departments/teams as well as effective management of external agencies and partners

Brand Manager

Product Management Leader with 11+ years of experience in Product Management, Project Management, Marketing, and Entrepreneurship. MBA degree from the top business school in Germany. Experienced in building and marketing B2C and B2B products, including mobile and web apps for the online marketplaces and digital banking sectors. Analytical and user-centric mindset with strong collaboration and communication skills.

taplio

The Battle

Karapet Gyumjibashyan 🚀

Doniyor Dosmatov

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