Microland Limited

Responsible for driving the company's growth and service delivery in the region. This includes developing and implementing strategies to increase market share, enhance customer relationships, and ensure service delivery. 

Have a deep understanding of the EMEA market and a proven track record of success in leading and growing teams. Skilled in building and maintaining strong relationships with key stakeholders, including customers, partners, and employees.

Have delivered ~40% growth in the first two years of this role. Developed and implemented effective strategies, established strong partnerships, and multiple go-to-market initiatives across Energy & Utilities, Manufacturing, Business Services and Local Government.

SVP and Head of EMEA

Responsible for driving the company's marketing strategy and overseeing all marketing initiatives. This includes developing and implementing plans to increase brand awareness, lead generation, and customer engagement. Plan and execute integrated marketing campaigns across a variety of channels, including events, social media, email, and content marketing.

Work closely with cross-functional teams to align marketing efforts with the overall business goals and objectives. 

Skilled at leveraging data and insights to inform marketing decisions.

Chief Marketing Officer (Interim)

Helping IT service providers to scale fast and accelerate growth.

Senior Vice President -  Global Technology Alliances

Responsible for the company's business in the ANZ/ASEAN region. I'm also responsible for the global solutioning and bid management for Microland.

Part of Microland since 2003 and have played many critical leadership roles in the US, UK, Australia and India. I have extensive experience in leading strategic, operational and functional pursuits in the IT outsourcing space with a keen eye for digital technologies and their application in support services. I have led many global deals for Microland and acquired customers that are strategic/top 10 accounts today.

Senior Vice President & Geo Head - ANZ

I was responsible for setting up the company locally and building the business from the ground up. This included developing and implementing strategies to establish a strong presence in the market, establish key partnerships, and drive revenue growth.

Vice President and Country Head (ANZ)

Was responsible for leading the company's information technology strategy and overseeing all IT initiatives. This included developing and implementing plans to improve system infrastructure, data management, and cybersecurity.

I worked very closely with the executive team to define and execute the company's IT vision, and I was instrumental in delivering innovative and cost-effective solutions, including two large transformation programs that supported the organisation's growth.

Chief Information Officer

Responsible for developing end to end solutions and bid responses for all prospects and customers of Microland globally across verticals. This includes presales support, collateral creation, solution design and bid management. Also responsible for commercial modeling and overall business realization.

Vice President - Solutions & Bid Management

AVP - Solutions & Services

Associate Vice President & Head -  Application Management Services

AGM & Practice Head - Infrastructure Application Services

Associate General Manager – Technology

Consultant/ Sr. Consultant / Group Consultant

Microland

Specialist

Entrepreneur

Founder

EMEA Business Head | Intrapreneur |Technology Solutions | Revenue Growth | Ex-CIO | Ex-CMO | Generative AI Enthusiast - Follow me for GPT Enterprise Use Cases

I am an accomplished business leader and intrapreneur with over 20 years of experience in the IT industry. I currently lead the EMEA business at Microland Limited, a global digital transformation company that provides innovative solutions to customers across various sectors. I am responsible for driving the company's growth and service delivery in the region, developing and implementing strategies to increase market share, enhance customer relationships, and ensure service excellence.

I have a deep understanding of the EMEA market and a proven track record of success in leading and growing teams. I have delivered ~40% growth in the first two years of this role, established strong partnerships, and launched multiple go-to-market initiatives across Energy & Utilities, Manufacturing, Business Services, and Local Government. 

I have also served as an interim CMO and a CIO at Microland Limited, gaining valuable insights into the marketing and technology functions. I have an MBA from Alliance Manchester Business School and a PowerMBA certification, which have enriched my knowledge and skills in business administration and management. I am also an advocate and enthusiast of Generative AI, a transformative technology that has immense potential for innovation and value creation.

Karthikeyan Krishnan ⏩

Helping you level up with Generative AI. Follow for daily insights. Deloitte AI, Goldman Sachs

Hi, Lewis here. How can I help?

Thousands of enterprise AI best practices, case studies, market dynamics, and innovation insights — spanning agentic AI, generative AI, and AI agents — have been assessed.

Here’s what’s driving value: enterpriseaiexecutive.ai

---

Over the past decade, I’ve partnered with dozens of executives to drive enterprise strategy, transformation, and architecture initiatives leveraging agentic AI, generative AI, AI agents, and other advanced technologies.

→ Serving as a trusted advisor to executives, shaping AI strategies, operating models, and roadmaps aligned with business objectives.
→ Leading enterprise AI transformations to deploy AI solutions at scale that drive efficiency and enhance customer experience.
→ Overseeing end-to-end design, architecture, and delivery, ensuring integration, quality, scalability, and security.
→ Hands-on experience architecting and developing AI solutions with technologies from OpenAI, Microsoft and Google. 
→ Driving business development by identifying opportunities, co-developing propositions with strategic partners, and securing new engagements.
→ Mentoring high-performing teams, fostering continuous learning, innovation, and technical excellence.

Since the rise of generative AI, agentic AI, and AI agents, the enterprise AI landscape has become increasingly crowded and complex.

As a result, many leaders, preoccupied with high-stakes strategic decisions, struggle to seize AI opportunities and manage emerging risks.

To address this, Executive AI Enterprise was created as a practical resource for executives and professionals at the forefront of AI.

Drawing on extensive experience advising executives on AI strategy, transformation, and architecture, and analyzing hundreds of AI best practices, case studies, and innovations each week, we distill what actually drives value — and why it’s important for professional and enterprise success.

The results have been exceptional.

Today, Executive AI Enterprise is a trusted resource for thousands of senior decision-makers driving adoption and shaping the future of enterprise AI.

Want to join them? 

Subscribe here: https://enterpriseaiexecutive.ai/subscribe

Lewis Walker ➲

The world’s largest collection of AI use cases?


No two organizations are the same.

But across industries, there are proven AI agent, agentic AI, and generative AI use cases that repeatedly deliver value.

Applying these use cases, tailored by industry or function, can help organizations:

→ De-risk AI adoption
→ Reduce costly experimentation
→ Accelerate time to value

Below are 16 leading AI use case libraries used by enterprises today:

1/ Google Cloud – 30 agentic AI use cases across finance, healthcare, technology, CPG, and more
2/ OpenAI – 90 AI agent use cases spanning strategy, research, data analysis, coding, and more
3/ Deloitte – 73 GenAI use cases across energy, consumer, government, life sciences, and more
4/ SAP – 200 AI use cases across procurement, supply chain, HR, e-commerce, and more
5/ PwC – 200 AI use cases across HR, legal, IT, sustainability, operations, sales, and more
6/ Salesforce – 45 AI agent use cases across finance, tech support, order management, and more
7/ Stack AI – 25 AI agent case studies across finance, operations, healthcare, marketing, and more
8/ McKinsey – 60 AI case studies across technology, media, telecoms, and more
9/ IBM – 27 high-value AI use cases across customer, creative, technology, industry, and more
10/ Fujitsu – 15 AI agent and multi-agent use cases across cybersecurity, lending, and more
11/ Capgemini – 54 GenAI use cases across software engineering, manufacturing, R&D, and service
12/ Microsoft – 700 AI use cases spanning employee experience, customer experience, and innovation
13/ Workday – 25 AI agent case studies across HR, finance, healthcare, and higher education
14/ EY – 15 AI use cases focused on innovation, efficiency, and enterprise transformation
15/ Google – 601 GenAI use cases across customer, employee, creative, data, and security domains
16/ Intel – 25 AI use cases across automotive, cybersecurity, banking, energy, retail, and education

See the graphic below for more.

P.S. For more like this: https://lnkd.in/eBBHY3H7

Get the top 1% of agentic/gen AI (View my newsletter)

If you don't have an effective AI strategy, you’re part of someone else’s.


It’s never been more important to be fast and flexible in strategy but firm and clear in vision. 

I’ve reviewed dozens of publicly available AI strategy playbooks for executives and professionals, so you don’t have to.

Here are 24 to help you move faster and sharper.

Published in 2026:

1\ Goldman Sachs - AI Outlook
2\ Microsoft - Agentic AI Success
3\ a16z - Enterprise AI Winners
4\ IBM - The Enterprise in 2030
5\ WEF - Proof Over Promise
6\ McKinsey - Tech Agenda 2026
7\ Accenture - Platform Strategy
8\ Deloitte - Untapped Edge
9\ BCG - AI Radar 2026
10\ ICONIQ - AI Execution Era
11\ Google - AI Agents 2026
12\ a16z - Palantirization

Enduring frameworks:

13\ Microsoft - AI Roadmap
14\ Bain - How Winners Use AI
15\ BCG - CEO AI Strategy
16\ Anthropic - AI Strategy
17\ StackAI - Enterprise AI Strategy
18\ Gartner - Strategy in Context
19\ Google - AI Strategy Build
20\ McKinsey - Strategy with AI
21\ L.E.K. - The AI Delta
22\ MIT - Crafting AI Strategy
23\ Deloitte - AI Maturity
24\ IDC - AI Strategy

I’ve outlined the key takeaways for you, with direct links.

Simply do this:

1) Leave some thoughts below.
2) Connect with me, if we’re not connected yet (so I’m able to message you).

I’ll send the details across.

P.S. For more like this: https://lnkd.in/eBBHY3H7

Most board members are underprepared for AI.
These 15 playbooks can fix that.

We are at a pivotal moment in the history of human invention as boards and executive teams work to harness the potential of AI.

But these opportunities also carry risks and responsibilities. The decisions leaders make today will shape their companies, and society, for years to come.

I reviewed 92 AI boardroom playbooks and distilled the 15 most valuable ones for directors so you don’t have to.

Here they are:

1\ IoD – AI Boardroom Governance
 2\ Deloitte – Board AI Roadmap
 3\ IBM – AI C-Suite Synergies
 4\ AIDC – Board AI Use
 5\ Infosys – AI Board Governance
 6\ Stanford – The Intelligent Board
 7\ BCG – Board AI & Geopolitics
 8\ Berkeley – Board AI Maturity
 9\ Bain – AI Advisory Boards
 10\ Deloitte – Board Director Governance
 11\ IoD – AI Questions for Board Meetings
 12\ BCG – The Board AI Mandate
 13\ EY – The Future Board
 14\ PwC – The Board AI Dilemma
 15\ KPMG – AI Board ROI

See the image below for key takeaways and links to playbooks.

P.S. For more like this: https://lnkd.in/eBBHY3H7

What makes an AI-first Chief Transformation Officer:
(according to BCG)

In large-scale AI transformation, the right CTrO can determine the difference between success and failure.

1\ Transformations are far likelier to succeed when one leader owns execution; appointing a CTrO early lifts success odds by 22 points.

2\ Effective CTrOs drive discipline, sustain momentum and align functions, measuring progress by outcomes rather than activity.

3\ The AI-first CTrO must extend beyond deployment of gen AI and agentic AI to fundamentally reshape how work gets done.

4\ They focus on where AI delivers value, have enough tech savvy, and own nothing except being accountable for everything.

Full insights below.

P.S. If I had just 5 minutes twice a week to stay ahead in enterprise AI, I’d read this: https://lnkd.in/eGruXbbb

The AI-First Chief Transformation Officer

How to build a voice AI agent.
That feels truly human.
(a step-by-step guide)

1. Click this link: https://lnkd.in/gYRWkTsu then 'Create an AI agent free'
2. Sign in to ElevenLabs
3. Click 'Agents' in the configure tab
4. Select agent type & click 'Create'
5. Press 'Enable' expressive mode
6. Update the system prompt

Add instructions to your agent’s system prompt to steer the agent tone.
You can use broad guidance or specific triggers.

Broad guidance

"You are a customer support agent. When a user sounds frustrated or upset, respond in a calm, reassuring tone. When delivering good news, allow your tone to reflect genuine warmth. Maintain a professional but approachable delivery throughout."

Specific triggers

"You are a conversational AI agent with expressive speech capabilities. Tone guidelines:

- When a user expresses frustration, use a calm and empathetic tone
- When explaining technical steps, use a clear and measured pace
- When a user shares good news, respond with warmth and enthusiasm
- When handling complaints, remain composed and solution-oriented"

7. Add expressive tags

You can also use expressive tags in your responses for precise control.
Each tag affects approx. the next 4-5 words of speech.

8. Click 'Publish' to get your agent live
9. Talk with your agent

Done. 2.5 minutes.

An unbelievably expressive voice AI agent.

P.S. See pages 11 & 12 to make it even better.

#ElevenAgentsPartner ﻿#ad

How To Build A Voice AI Agent

What 100 execs from $1B+ revenue firms revealed:


Deloitte’s 2026 Chief Data and Analytics Officer survey report draws on 100 C-suite executives from $1B+ revenue firms. 

1\ CDAO influence is rising. 94% expect their influence to grow over the next year, and 78% say AI has increased their decision-making authority.

2\ CDAOs are ascending as strategic trailblazers. 89% are actively evolving data and AI strategy, backed by full executive support.

3\ 91% want their organizations to do more with AI, while 56% feel intense pressure to demonstrate ROI from initiatives.

4\ 95% believe their organizations are not fully leveraging data, yet 78% are actively implementing data modernization with AI.

P.S. If I had just 5 minutes twice a week to stay ahead in enterprise AI, I’d read this: https://lnkd.in/eBBHY3H7

Deloitte's Chief Data & Analytics Officer Survey

The world’s most expressive voice AI agents?


ElevenLabs just launched Expressive Mode for ElevenAgents.

Here’s why enterprises are turning it on:

1\ Understands emotion, not just words
↳ Powered by Scribe v2 Realtime, Expressive Mode detects emotion through pitch, pacing, and exclamations.
↳ Agents respond differently to frustration, relief, hesitation, or humour, in real time.

2\ Precise tone control
↳ Apply cue cards like reassuring, apologetic, or enthusiastic.
↳ Keep every interaction intentional, on-brand, and context-aware.

3\ Natural delivery in 70+ languages
↳ Nuanced voice performance across Hindi, Japanese, Spanish, and more
↳ Improving realism where tone matters as much as translation.

It's built for high-stakes conversations:

→ Reduce friction on tough calls
→ Increase trust and CSAT
→ Qualify and convert more leads

Create your AI agent free: https://lnkd.in/gYRWkTsu

#ElevenAgentsPartner #ad

taplio

The Battle

Karthikeyan Krishnan ⏩

Lewis Walker ➲

Followers

Posts

Engagements

Likes

Performance ScoreLewis Walker ➲'s LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Karthikeyan Krishnan ⏩

Lewis Walker ➲

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Lewis Walker ➲'s LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreLewis Walker ➲'s LinkedIn Performance