Vena Solutions

As a strategic Partnerships leader, I help consulting & implementation firms grow their revenue related to their Vena practice through joint GTM strategy, enablement, and execution. My role is equal parts coach, strategist, and connector. I thrive at the intersection of business development + enablement, helping Partners and their teams build momentum, execute smarter, and grow faster!

Highlights:
👉 Proven track record scaling high-impact Partner ecosystems, driving over $2M in ARR ($1M in the last 24 months)
👉 Drove 135%+ attainment and secured 3× Presidents Club awards FY22-FY24 (Turks & Caicos, Monaco, Bahamas) for consistent overachievement
👉 Grew a portfolio of 10 strategic Partners, scaling multiple from $0 → $150K+ ARR within 12 months through enablement programs + high-impact GTM initiatives
👉 Designed & led Partner QBRs, enablement frameworks, and revenue-growth playbooks that aligned C-Suite Executives to pipeline acceleration & execution
👉 Partnered cross-functionally with Marketing, Sales, and Product to co-create campaigns that delivered double-digit YoY ARR growth for some Partners (sadly, not all!)
👉 Represented Vena at key industry events & panels to expand brand awareness + strengthen key Partner relationships

Win-win-win relationships are all the rage 🤘

Partner Account Manager

Contributed to & scaled the foundation of Vena’s Partner Acquisition Motion, driving new business + enablement success across 40+ consulting and co-seller firms. Acted as a trusted advisor to Partner Executives, helping them monetize their services faster through clear, repeatable frameworks. This role taught me how to scale programs that balance high-touch relationship management with repeatable systems.

Highlights:
👉 Acquired and enabled 45+ net-new Partners, scaling many from $0 to revenue-producing status in under 6 months
👉 Created Partner Acquisition & Enablement Playbooks, improving Partner TTV by 30% and standardizing best practices across the Ecosystem
👉 Enabled a portfolio of 40+ long-tail Partners on sales, delivery, and marketing - resulting in consistent overachievement of revenue targets each fiscal year
👉 Developed and delivered Partner GTM strategies, enablement programs, and sales toolkits that drove measurable business impact
👉 Collaborated cross-functionally with Marketing to co-develop campaigns and joint initiatives that drove Partner pipeline growth & engagement

Partner Development Manager

I drove outbound & inbound business development for Vena. In this role, I contributed over $280,000 in ARR for the company with over 10 sourced deals in my first 18 months (with the first 7 months being 0% to quota)

I was consistently recognized for exemplifying the Vena Values (One Team, Execution Excellence, Respect & Authenticity, Customer Trust) as well as ran my own introductory calls to further qualify opportunities in which I sourced.

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Attainment (Quota based on SQO's or Sales Qualified Opportunities)
Q3 '21: 133%
Q4 '21: 217%

Business Development Representative

Corporate Healing

💫 Corporate Healing: Wellness & Energy Optimization
⚡️ Stress Rescue Workshops for High-Performing Teams

I'm an Energy Coach who helps teams transform their stress into sustainable success! As a certified Healer & Teacher with the Modern Mystery School, I bring practical energy work into the workplace - helping teams release burnout, re-energize, and show up with more to give at work (and home!).

Through in-person Stress Rescue workshops & guided meditations across the GTA, I curate experiences that help professionals manage pressure, reset their nervous systems, and build resilience from the inside out. When energy is blocked, productivity drops. When energy flows, clarity and creativity return. This is about human performance - albeit at a deeper level than most are used to.

My sessions are designed for forward-thinking companies who value both well-being & results - those who understand that aligned, centered employees perform better, collaborate deeper, and sustain success longer!

If you’re a leader interested in bringing a Stress Rescue session or a team meditation experience to your workplace, please message me directly to explore opportunities and to learn about my pricing!

✨ Based in Toronto | Available for in-person engagements across the GTA

Corporate Healer

SDR Nation

SDR Nation is a community that aims to help our fellow SDRs grow and thrive in today's sales landscape. I was selected to be in the first Cohort along with 49 other fantastic SDRs to test the initial experience, and provided critical feedback in allowing the platform to scale up to over 200 members!

Founding Member

SDI Marketing

Working with people has always been my passion. I am a friendly and outgoing individual who people tend to gravitate towards! I have over 4 years of active experience working as a Brand Ambassador, and in this role I represent different companies in a friendly, positive, and professional manner at various events.

My enthusiastic attitude, professionalism, and love for socializing have allowed me to excel at every activation I've been a part of - from product demonstration/sampling, key product messaging, and the embodiment of the company's brand. 

Experienced With:
- Key Product Messaging
- Product Sampling
- Consumer Engagement
- Event Set Up / Tear Down
- Consumer Data Collection

Certifications:
- Drivers License (G class) 
- Reliable Access Vehicle
- Smart Serve Certified

Previous Experience:
- Rogers: Hometown Hockey Tour in Kanata, ON - April 2015
- Molson: NHL Centennial Classic Alumni Game in Toronto, ON - December 2016
- Heineken: Escapade Music Festival in Ottawa, ON - June 2017
- Pepsi: Ottawa REDBLACKS CFL home games in Ottawa, ON - Summer 2017
- Molson: NHL 100 Game in Ottawa, ON - December 2017
- Rogers: Hometown Hockey Tour in Nepean, ON - November 2018
- Rogers: Hometown Hockey Tour in Mississauga, ON - December 2018

Brand Ambassador [Part Time]

Oproma Inc.

Assisted in the development of Oproma's demand generation; developed, tracked, managed leads and opportunities; managed multiple tasks with shifting priorities and time-frames; gained a deep understanding of Adobe's Creative Cloud, Experience Cloud, and Document Cloud products in addition to Oproma's products and service offerings; helped design web content and created a number of articles; created content for, and managed, the company's social media pages; managed and tracked employee vacation schedules.

Inside Sales Representative - Adobe Relationships

Fisheries and Oceans Canada

While working with the IP&A team, my efforts included updating project statuses and other details; updating project tracking systems; and gathering information regarding current/future projects for internal/external audits.

Junior Financial Analyst - Investment Planning and Analysis 

During my eight month full-time term working with the Marine Service Fees team at DFO, I ensured accuracy of invoices in various systems used by the team, corrected errors in these systems, and analyzed various vessel changes on the MSF database. I also reduced the number of paper files and documents kept by my team by 40%.

In addition, I participated in the Government of Canada Workplace Charitable Campaign (GCWCC) as a canvasser and event organizer for the CFO sector.

Junior Financial Officer - Marine Service Fees, Billing, Collection and Compliance

Canadian Coast Guard/Garde côtière canadienne

Collaborated with the Canadian Coast Guard Integrated Technical Services team to input,
analyze, and monitor data on over 45 large-scale projects, resulting in an organized and fully operable Project Management Information System.

Project Management Intern

Canada Revenue Agency

As an income tax audit intern working in SME-UEST (Underground Economy Specialist Team), my main responsibilities included analyzing tax return information which allowed the team of auditors to make more informed decisions concerning their audits; tracing, updating, and maintaining control of client data; identifying and resolving errors; performing general clerical and administrative support functions.

In addition, I collaborated with the Program Services team in administering 2 hiring programs (Internal and External Audit Expos) with each resulting in 12 new recruits on average. 
I also improved team efficiency by independently identifying and correcting inefficiencies in Excel worksheets, created a document highlighting these changes, and presented it to my team during a meeting.

Income Tax Audit Intern

Michaels Arts and Crafts

During my time at Michaels, I was recognized as “Employee of the Month” for January 2016; surpassed the store’s goal for transaction time (1.5 min/client vs. 1.8 min/client); trained and supervised new cashiers in processing payments by cash, credit and debit; offered outstanding customer service when approached by clients; and collaborated with up to 6 colleagues to ensure pleasant environment for customers.

Sales Associate

Corporate Healer | 3x Sales Club 🏆 | $2M in Partner-Sourced ARR | Channel Partner Leader | High-Performance Partnerships & People-First Growth

Seven years ago, I stepped into the world of SaaS with one goal: help tech companies grow smarter, not just harder.

Since then, I’ve built & scaled dozens of B2B Partnerships generating millions in ARR by developing relationships that last. At Vena (high-growth, FinTech firm), I’ve signed, coached and enabled dozens of Partner organizations - from boutique consultancies to large VARs - helping them accelerate revenue, strengthen delivery & build repeatable GTM systems. 

Along the way, I’ve earned 3x Sales Club awards & led multiple Partners to grow from $0 → $150K+ ARR in under a year. My approach blends strategy with empathy: understanding what drives people, what's slowing them down & creating plans that help both sides win.

The way I approach work is unique - I'm not just tracking metrics. I'm connected into energy & how it shows up in the workplace: how you show up determines how you perform! I've demonstrated that learning how to maximize your energy translates into real-world success. I offer B2B sessions for firms in the GTA who want their teams to understand these principles for success with my Stress Rescue workshop!

Building my business, Corporate Healing: Wellness & Energy Optimization, has given me an unconventional advantage in the workplace. I know how to help myself, my teams & my Partners move past burnout, resistance, and misalignment so we can operate from clarity + momentum (all too essential in this day & age!).

On LinkedIn, I share personal stories, insights, and practical tools on energy management, designed to help high-performing professionals reconnect with themselves, recalibrate their energy & develop their energetic edge for both work and life. Why? Because even the BEST strategy in the world will NOT work if your energy is neglected!

Whether I’m co-creating GTM strategies, enabling a new Partner, or facilitating a Stress Rescue workshop for a team of high-performers, my mission stays the same: build thriving ecosystems (human & business) that grow with integrity, clarity, and purpose!

Real success doesn’t come from pushing harder. It comes from internal alignment - the kind that fuels sustainable growth & helps you shine in the workplace ⚡️


📩  Subscribe to my newsletter for monthly insights on building your Energetic Edge (which is the #1 thing that got me to President's Club 3x in a row): linked below

💫 If you’re interested in bringing a Stress Rescue session to your team, direct message me!

💻 corporatehealing.co

STRESS RECOVERY | HIGH PERFORMANCE | ENERGY HEALING | BUSINESS DEVELOPMENT | CHANNEL PARTNERSHIPS

Kasia 🌿 Palkowski

Personal Project

**Portfolio available at joaquinpaolo.com**

• Lead a unique content creation initiative by conducting in-depth research and 30-minute "coffee chat" interviews with professionals from various industries, applying creative writing and copywriting skills to curate insightful, engaging content
• Utilize advanced research skills to identify and pitch to potential interviewees, effectively communicating the value and vision of the project to secure their participation, contributing to a 75% success rate in meetings booked.
• Execute advertising strategies to enhance visibility and engagement for social media content, achieving a significant increase in audience interaction and organic followers.
• Demonstrate expertise in scripting and creative writing to transform interviews into compelling articles and posts, published weekly on LinkedIn.
• Managed end-to-end content creation process, from curating content topics to publishing, resulting in 1-2 impactful articles per week with an average of 10+ reactions per post.
• Surpassed 1,000+ organic LinkedIn followers, leveraging social media content reposts across multiple channels for broader reach.

This position emphasizes my skills in creative writing, copywriting, content curation, and digital marketing, underscoring my capability to engage with audiences and professionals across various fields effectively.

Content Manager

Shapr

A leader in business and professional matchmaking with 2.6 million users in USA, Canada, and EU. Focus on B2C mobile & web application (Shapr Networking) and talent recruitment (Shapr Talent)

Responsible for nurturing our global community and enhancing customer experience (CX) initiatives in USA, Canada, France, and the rest of EU. My passion for building meaningful connections and achieving quantifiable results has led to a series of accomplishments, underscored by strategic CRM utilization and an unwavering focus on customer-centric strategies::

•	Managed and resolved an average of 75 Zendesk support tickets per week, maintaining an impressive 85-90% customer satisfaction rating with a remarkable 24-hour turnaround time, thanks in part to our agile CRM tools which enabled efficient ticket tracking and personalized customer interactions
•	As the Subject Matter Expert, curated and managed Shapr's English FAQ Center/Knowledge Base, reducing open support tickets by 30% and enhancing our customer experience (CX) by improving user self-help capabilities.
•	Collaborated seamlessly with Product and Marketing teams, contributing to a 25% increase in organic traffic and enhanced customer engagement metrics within the Shapr Networking app.
•	Spearheaded the successful expansion of Shapr's talent/recruitment service to over 50 NYC-based early-stage startups, resulting in a 40% increase in clients and a 30% growth in revenue.
•	Implemented a targeted lead generation plan, utilizing strategic cold emailing and LinkedIn outreach, achieving a remarkable 15% click-through rate and an impressive 25% conversion rate.
•	Recognized by the team for exceptional performance, leading to a well-deserved promotion to the role of Head of Support for both English and French support channels.

Community Manager (Remote)

Club Fennecs / Garnelles

"RACE and LEADERS English Camp 2015"​

Under the general supervision of the Club Director, I assisted in the organization's pedagogical objectives by teaching Beginner to Advanced English courses to 50+ French students within the 12 - 18 year old demographic. Some of my responsibilities include, but not limited to:

* Taught two classes of 8 students each on American History, specializing on American Pioneers (i.e. Vanderbilt, Rockefeller, Carnegie). The purpose of the class is to stimulate creative thinking, English communication, and note-taking.
* Collaborated with 5 English teachers in preparing class materials, discussing concerns in staff meetings, lesson planning, and grading.
* Developed course content, focusing on English vocabulary, Comprehension and Essay Writing.
* Evaluated students'​ performance on Oral and Written Language Skills
* Organized 1-on-1 discussions to measure student's progress and identify linguistic strengths and weaknesses
* Highly recommended by Program Organizers for professionalism, ability to engage and motivate students, and strong work ethic.

Program Head | English Instructor

Chef Joaquin Paolo

HIGHLIGHTS:
* SoHo House Toronto -- Member of Culinary Team for the 2016 Toronto International Film Festival (TIFF)
* Collaborations with: Meal Garden, Earl's Restaurant and Bar, Organique Juice Bar, and GuessTO (for 1st quarter 2017)
* Brand promotion to 10 major cities spanning 3 continents (North America, Asia, and Europe), and generated 200+ e-mail subscribers

#ChefJoaquinPaolo (CJP) is a web site, powered by WordPress, which freely expresses thoughts and ideas related to anything Food & Beverage. The aim of this "food blog" is to educate the audience on simple home-cooking techniques, and create a platform where food is the common denominator among people of different walks of life. 

CJP started its food posts in the last quarter of 2014, through social media networks such as Facebook & Instagram. With the birth of the site, CJP hopes to explore other ideas to share in future postings. Some ideas include:

1. Integration of food with health & wellness, making healthy lifestyle choices
2. Food as means of creating dialogues
3. Food as an expression of multiculturalism and diversity

Digital Content Strategist and Brand Builder

EXPRESS

Developing and enhancing business for the store in the assigned area and carrying out seamless sales and marketing activities to achieve the assigned targets in turnaround time. Involved in managing a wide range of customers on the shop floor and catering to their requirements.

Retail Sales Specialist

P.F. Chang's China Bistro

Ensured the service and delivery of food/beverage in the restaurant according to customer specifications. Maintained highest levels of customer satisfaction as indicated through client and management feedback. Provided high quality meals to customers in the most cost efficient manner, and in accordance with the organization’s relevant policies and procedures.

Customer Service & Training

I'm Joaquin Paolo, a community builder who creates authentic connections through conversations. 

I can help you:
👪 Make your customers become ambassadors,
📈 Grow your user base and audience reach,
😀 have happy customers! Customers who will talk about you and your product for a long time. 

With more than 5 years of experience in the tech start-up industry and over 10 years of upholding exceptional Customer Service standards in hospitality, retail, operations, and technology, I bring a unique blend of technical and interpersonal skills to my role. My experience working with professionals from North America, Asia, and Europe has honed my ability to navigate cross-cultural business interactions with ease. 

🏆 My Top 3 career highlights:

🙌  Promoted to higher roles: From Customer Support to Community Manager to Head of Support (English & French) at Shapr Networking. 85 - 90% key performance indicator (KPI) rating, reflected on customer ratings, feedback, and product reviews.

🙌  Successfully interviewed 100+ professionals from 10+ countries through engaging virtual and in-person coffee chats. 20+ coffee chat summaries / articles published. Portfolio available upon request or at joaquinpaolo.com

🙌 99+ LinkedIn endorsements each for Networking, Social Media, and Marketing, and over 150 written recommendations.

Let's talk:  Customer Success Manager | Customer Experience | Community Building | Community Management | Professional Networking | Business Development | Account Manager | LinkedIn Branding | LinkedIn Engagement | Brand Strategy | Content Development | Content Marketing | Customer Marketing

On y va!! 🚀

Will you be my next story?
🌐 Come hang with me at joaquinpaolo.com
🤝 You got 30-minutes for a chat? You have my full and undivided attention ➡️ calendly.com/joaquinpaoloa

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The Battle

Kasia 🌿 Palkowski

Joaquin Paolo A.

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