MacPaw 🇺🇦

Lead Generation Coordinator

MacPaw is a Ukrainian software company with a headquarters in Kyiv, Ukraine that develops and distributes software for macOS and iOS. Its products include CleanMyMac, Setapp, Gemini Photos and more. 
Here at MacPaw we help machines help you and befriend people with technologies.

Product and Growth Expert 

Setapp

Setapp is the first subscription service for Mac and iOS apps and has already been downloaded over a million times. Setapp users invest a low monthly amount to gain access to everything Setapp has to offer. No useless searching, upgrade fees, or in-app advertising. Setapp is backed by a brilliant development team from MacPaw, creators of Clean My Mac, Gemini and Unarchiver.
Think tasks, not apps. We are on a mission to help users get more done. You can now stop worrying about and searching for apps to solve this or that problem because, with Setapp membership, there are apps for every task.

Online

As a personal English tutor I help people sound like a native. With an individual approach I cover all my students' needs from improving speaking level to passing job interviews or international exams (IELTS, TOEFL). I have the students all over the world: Spain, Portugal, France, Turkey, Germany, Ukraine etc. I love teaching and happy to see my grateful students with the incredible progress!

Personal English Tutor

CleanMyMac X

Lead Generation Specialist

Together Networks

I did a lot of analytical and fraud preventive tasks, as: 
- Designing and implementing an overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur; 
- Analysing current risks and identifying potential risks that are affecting the company;
- Daily risks and fraud monitoring, analysis of effectives of the preventive measures taken;
- Building risk awareness amongst staff by providing support and training within the company.

Fraud and Risk Manager 

MediaWeWork

I timely processed  all incoming information and documents, business correspondence. Arranged and managed the process of in-house CRM system development. Dealt with invoices and all the banking operations including weekly and monthly analytical reports. Participated and organised the business meetings as well as was a great meeting's host.

Personal assistant to CFO 

Under NDA

Fraud and Risk Manager

Skyeng для учителей английского

Teacher of English

Robus.io

Manager of Customer Service

YES! Your English School

Camp Leader

Product and Growth Expert with focus on Sales Development who uses creativity and a customer-centric approach to grab the attention to the most innovative Mac apps collection - Setapp for Teams. 

My strengths include the desire to understand the prospects' needs and motivation to cover all of them. 

Here at Setapp we think apps, not tasks and know how to simplify your Mac experience as well as befriend you with technology.  We have a variety of tools to enhance and digitise the workflow for you and your company. With Setapp's apps collection your Mac experience wouldn't be the same.

Feel free to contact me (directly here or at katez@macpaw.com) if you need to simplify your workflow. I can offer a lot of hints on how to do it digitally. 

Let's stay in touch!

Kate Zavertailo

Fulcrum

Growth Specialist

Being in charge of up to a 20-member CS team, my area of responsibility covered: 

- accepting & resolving L2 customer requests; 
- ensuring potential bugs, malware, & site errors are eliminated in a timely manner;
- arranging tasks in a ticketing system (Omnidesk, Freshdesk);
- escalating issues outside the scope of duties to external departments (dev, compliance, etc.) via ITSD (Jira);
- managing refunds, handling customer reviews & complaints;
- handling effective communication with a PM, PO team;
- L1 support staff mentoring.

Senior Customer Service Manager

Responsible for acting as a liaison btw end customers worldwide (e.g. New Zealand, Australia, Canada, Europe & more) and the product. Providing L1 assistance with the following queries:

- reports on sites errors & malfunctions;
- payments;
- account verification; 
- general questions.

Customer Support Agent

Freelance

Working with students of various ages and language levels by planning, preparing, and delivering well-developed English lessons. Assisting with daily school homework and assignments among others.

English Language Private Tutor

I care about helping digital health entrepreneurs succeed.


For this, we set up NBA-like product teams of the top 1% of engineering talent.

Fulcrum’s mantra is to blend technology, UX-first designs, and 100% transparency on a project to solve your business problems. 


What are you building now? Let’s talk in DMs. 

taplio

The Battle

Kate Zavertailo

Olha Kvasovets

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