The MSP channel speaks its own language. I’ve spent years learning its dialect, not from the outside, but from deep inside the ecosystem where SaaS founders either earn trust or get ignored.

I’ve watched exceptional products stall in the MSP space for one reason. Not because they didn’t work, but because they weren’t understood. MSPs don’t buy vision decks or clever positioning. They buy solutions to real operational problems, clearly articulated, in language that respects their reality.

Today, I operate at the intersection of systems and story.

I serve as Chief of Staff at Cyft, where we’re building Sam, an AI teammate that remembers service calls so technicians don’t have to. Documentation just happens. She remembers what humans shouldn’t have to carry. My role focuses on building the operational backbone that allows that promise to scale with integrity. Structure, decision clarity, and the quiet infrastructure that makes products usable in the real world.

Alongside that work, I’m a co-founder of CMND Media, where I help MSP-focused SaaS founders translate their expertise into messaging that actually moves sales conversations forward. No jargon. No buzzwords. Just clear narratives built for a channel that values practicality over hype.

I specialize in three things that matter most to MSP-aligned startups:
	•	Channel-aware go-to-market strategy that respects how MSPs buy
	•	Growth planning that accounts for partner complexity, not just theory
	•	Messaging that resonates with owners juggling fifty priorities, not marketing trends

My simple offer has not changed.
If MSPs don’t understand why your solution matters, I can help fix that.

No filler. No noise. Just clarity that converts.

Katie Vreeland

BrandBeat Marketing

- Humanizing blogs
-Writing emails sequence
- Writing and scheduling newsletters
- IG Engagement

Content Writer

- Collaborating with LinkedIn Articles
- Cultivated strong LinkedIn network

Copywriter

Techy Business Services

- Developed website content tailored to target audiences
- Implemented SEO best practices to enhance search engine rankings
- Authored engaging and informative blogs
- Created optimized local services pages to drive local traffic

Iyuno

- Ensuring all English translations are appropriately translated from the source language.

Editor

I’m a versatile, results-driven professional with a passion for creating impactful digital content. As a dedicated content and copywriter, I elevate brands through strategic content creation.

My Expertise:

📩 Email Copywriting & Marketing: Crafting engaging emails and executing campaigns that convert, nurture leads, and foster long-term relationships.

🔄 Email Sequencing: Building meaningful connections with personalized email journeys for onboarding, nurturing, or re-engagement.

📱 Social Media Copywriting & Captioning: Capturing attention with concise, compelling copy and captivating captions that enhance your brand's online presence.

🌐 Website Content Writing: Creating lasting impressions with homepage content and product descriptions that inform and inspire action.

📰 Article & Blog Writing: Turning ideas into informative, engaging articles and shareable blog posts that showcase your expertise and resonate with your audience.

In a digital world where content is king, I’m here to craft your brand story. Let’s create narratives that connect and drive results. Connect with me to embark on this journey of digital storytelling.

taplio

The Battle

Katie Vreeland

Kathleen Jane Mendoza

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