Kendal St Louis

Founder & CEO at LADNEK | Follow me for posts about growth mindset, personal development and high level performance.

I am a results motivated building service contractor with a decade of experience. 

I see myself as a leader in managing people and understanding the client’s needs in the areas of Janitorial and Hygiene services. I am thankful to my clients who always leave positive feedback and are always satisfied with the services I provide. 

Some of my amazing clients I worked with: 

-South West Regional Health Authority 
-Eastern Regional Health Authority 
-Education Facilities Company Ltd
-San Fernando City Corporation 
-OSHA (Trinidad) 
-Trinidad & Tobago Electricity Commission
-Trinidad Generation Unlimited
-First-Citizens Bank

I am always looking for new ways to help people and make their lives easier by new ideas and innovative methods and that is why I am pursuing a Registered Building Service Manager designation.

Feel free to reach out if you want to find out how can I ever be helpful to you.

Kendal@ladnek.com
@Kendalstlouis

Founder & CEO

At LADNEK Limited we are changing the way the world sees sanitation by helping our clients discover the importance and value of proper hygiene, cleanliness, and sanitation. 

We believe cleanliness is one of the most important acts to ensure a good quality of life in all the spaces from the domestic space to the workplace, through public spaces, schools, universities, restaurants hotels, and other places where cleanliness matter.

We believe in quality, trust, safety, and staff excellence. We are focused on putting smiles on our customers faces.

Structuralia

• Successfully convert prospects into clients by leveraging knowledge of their needs and offering tailored services based on effective communication and sales techniques.
• Utilize HubSpot CRM and tools for customer monitoring and relationship management.
• Understand client needs and expectations, proactively resolve issues, and achieve sales objectives through new sales and customer loyalty.
• Provide timely and exceptional service, actively seeking opportunities to enhance customer satisfaction and address concerns or inquiries related to intangible services.
• Collaborate closely with the marketing team to develop effective communication channels with clients.
• Conduct negotiation and facilitate sales payments, presenting diverse alternatives to meet client requirements and ensure their satisfaction.

Academic Advisor

• Develop and implement effective sales strategies to increase revenue growth for clients.
• Conduct market research and analysis to identify opportunities and develop new product and service offerings.
• Manage sales teams and develop sales plans to meet revenue targets.
• Build and maintain strong relationships with clients, leveraging customer rapport and effective communication skills.
• Provide coaching and training to sales teams to improve performance and achieve sales goals.
• Analyze and report on key performance metrics to track progress and adjust strategies as needed.
• Develop and refine sales processes to increase efficiency and productivity.
• Utilize CRMs and productivity tools like Salesforce, Hubspot and Zoho to manage pipeline and sales cycles.

Sales and Business Development Consultant

Aqua Nostrum

• Performed all aspects of new business development including cold calling, scheduling meetings, performing client needs assessments, selling products and services using consultative sales techniques, overcoming objections, closing sales, and general account management.
• Executed market research to identify the target market, market conditions, customer behavior, industry trends, and competition.
• Established and maintained relationships with key stakeholders through the Caribbean region

Sales Agent 

Plant Solutions Limited

• Develop and implement sales, marketing, and customer care strategies.
• Facilitating account development, cold calling, assessing client needs, and identifying
solutions.
• Collaborate with cross-functional teams to improve customer service experience.
• Perform market research on competitive landscape and industry trends.
• Plan, implement and participate in trade shows, event hosting and marketing events.
• Continuously seek to improve business agility by promoting joint accountability for results and solving productivity issues.

Business Development Officer

• Strategic planning of the annual marketing plan to drive forward agreed company objectives.
• Preparation, analysis and presentation of monthly gross sales report to management.
• Identify, budget and manage advertising opportunities.
• Compile and manage the production of internal marketing materials, including leaflets, product line cards and flyers. 
• Working with external designers to produce marketing materials of visual impact and within brand guidelines.
• Undertake market research and customer surveys to assess demand, brand positioning and awareness.
• Compile, execute and evaluate marketing campaigns.
• Event management of key conferences and exhibitions.
• Management of social media positioning.

Marketing Executive

Petrotrin

• Computation of the pricing for crude oil cargoes.
• Calculation of demurrage charges on crude oil cargoes at Pointe a Pierre.
• Preparation of draft customer contract’s for legal review.
• Execution of crude oil cargo contract amendments under the supervision and guidance of Marketing Representative.
• Coordinate with Petrotrin’s Port Operations for vetting cargo vessels sent by suppliers / customers for approval.
• Coordination with the Supply and Scheduling Department for berthing prospects of cargoes.
• Preparation and issuance of the Documentation Instructions for cargoes scheduled to discharge crude Oil at Pointe-a-Pierre.
• Calculate and reconcile prices for Local Crude and Feedstock purchases.
• Assist in the calculation of Ex-Refinery Prices for the Ministry of Energy.
• Processing of customer and inspector invoices.
• Data entry and management.
• Preparation and transmission of inspector nominations at loadport and disport.

GIT Marketing Department Crude Supply and Trading

Marketing and Business Development Specialist | Brand Management | Sales | Customer Retention

With over 14 years of experience in marketing and business development, I've consistently driven results in a dynamic landscape. My expertise spans Brand Management, Sales and New Business Development, Consumer Behavior, and Customer Retention Strategies.

Throughout my career, I've passionately crafted and nurtured brands, accelerated sales growth, and introduced innovative retention strategies. I excel in dynamic environments, keenly identifying emerging market trends to create impactful campaigns that resonate with target audiences.

I take pride in my capacity to cultivate robust client and stakeholder relationships, fostering a collaborative, success-driven work culture. My analytical skills consistently uncover growth opportunities, leading to data-driven marketing and sales decisions that deliver substantial ROI.

As a strategic thinker with a customer-centric approach, I actively seek new challenges to leverage my skills in driving the success of forward-thinking organizations.

Let's connect and explore how my diverse skill set and commitment to excellence can propel your brand to new heights of success.

taplio

The Battle

Kendal St Louis

Devon Kissoon

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