Kendal St Louis

Founder & CEO at LADNEK | Follow me for posts about growth mindset, personal development and high level performance.

I am a results motivated building service contractor with a decade of experience. 

I see myself as a leader in managing people and understanding the client’s needs in the areas of Janitorial and Hygiene services. I am thankful to my clients who always leave positive feedback and are always satisfied with the services I provide. 

Some of my amazing clients I worked with: 

-South West Regional Health Authority 
-Eastern Regional Health Authority 
-Education Facilities Company Ltd
-San Fernando City Corporation 
-OSHA (Trinidad) 
-Trinidad & Tobago Electricity Commission
-Trinidad Generation Unlimited
-First-Citizens Bank

I am always looking for new ways to help people and make their lives easier by new ideas and innovative methods and that is why I am pursuing a Registered Building Service Manager designation.

Feel free to reach out if you want to find out how can I ever be helpful to you.

Kendal@ladnek.com
@Kendalstlouis

Founder & CEO

At LADNEK Limited we are changing the way the world sees sanitation by helping our clients discover the importance and value of proper hygiene, cleanliness, and sanitation. 

We believe cleanliness is one of the most important acts to ensure a good quality of life in all the spaces from the domestic space to the workplace, through public spaces, schools, universities, restaurants hotels, and other places where cleanliness matter.

We believe in quality, trust, safety, and staff excellence. We are focused on putting smiles on our customers faces.

Sagicor Life Trinidad and Tobago Limited

Financial Advisor

Spires Online Tutoring

Providing engaging, in-depth and personalized guidance on business and marketing subjects across a range of UK-based programmes.

Part-time Business and Marketing Tutor

QualiStrat Management Consultants

Assess current marketing and social media strategies and activities
Recommend new strategies based on customer trends and environmental factors
Assist in the development of marketing plans
Evaluate and seek to improve customer experience strategies
Develop marketing-based training sessions for corporate and independent clients

Marketing Strategy Consultant

Telecom Security Services Limited

Advise on and undertake a range of Marketing-based activities
	Review and analyze marketing strategies and programs; make recommendations on improvement initiatives to increase profit, efficiency and overall performance.
	Establish contact and negotiate contracts with prospective/ new clients.
	Conduct customer and market analysis and its impact on the organization.
	Review and analyze the marketing mix in order to make recommended changes.
	Other related duties.

Marketing Executive

Multicinemas (Trinidad) Limited/ MovieTowne 

Develop promotional campaigns to increase customer traffic and loyalty
Assess and influence social media presence and content
Make recommendations for the update of concession content and pricing
Conduct research as needed, and analyze customer trends and behaviour
Recommend changes to promotional and pricing strategies
Liaise with various media channels and service providers for maximum brand exposure
Assist in the development of the marketing budget
Other related duties as needed

Marketing Analyst

School of Business & Computer Science

Programmes and Units lectured on:

	Heriot-Watt University/ Edinburgh Business School MBA/MSc. – Consumer Behaviour (avg. 100% pass rate). Also approved to lecture the Marketing module.
	Royal Holloway University BSc. Business Management (Years 1-3)- Consumer Behaviour, Marketing Management, Management and the Modern Corporation, Modern Business in Comparative Perspective, Strategic Management
	University of Sunderland B.A. Business Management – Marketing Strategy
	BTEC Higher National Diploma – Marketing Principles, Organization and Behaviour
	Association of Business Executives (ABE) Levels 4-6 – Introduction to Business, Organizational Behaviour, Marketing Policy/ Planning/ Communication, Corporate Strategy and Planning, International Business Case Study.
	SBCS Life Skills Courses for Student Development: Effective Team-building, Effective Time Management, Leadership, Entrepreneurship

Supplementary Contributions in Higher/ Further Education:

	Contributed to the development of Learning Outcomes and Assessment Criteria for the SBCS Diploma in Applied Business
	Contributed to the development of final assignments on the BTEC Business programme
	Served as a member of the BTEC Examination Committee to ratify grades/ resubmissions etc.
	Participated in periodic Programme Committee Meetings to review overall performance and to establish strategies for upcoming semesters.

Lecturer

Trinidad and Tobago Mortgage Finance Co. Ltd.

Responsible for managing all aspects of mortgage loan service, validating information, and overseeing collections 
	Strategically reduced the level of delinquency by reviewing the nature of arrears within a portfolio. 
	Maintained a comprehensive understanding of the mortgage loan process.

Mortgager Officer - Collections

First Citizens bank

Responsible for reducing arrears on an assigned portfolio, conducting investigations, and engaging with customers
	Validated customer information and educated customers on insurance details. 
	Interfaced with customers to provide financial and legal advice and credit counseling.

Recoveries Clerk

Maritime Life Insurance Company Limited

Responsible for processing and disbursing policy loans, refunds, and dividend payments
	Computed Scholarship/Cash Surrender Value rates, as well as pension plan projections.

Client Service Representative

Maritime General Insurance Company Limited

Maintained the information on the Claims Automated System. Processed  Assignments for collateral security. Batched and entered all claims payments and receipts. Prepared the Claims Monthly Reconciliation Statement.

Junior Claims Clerk

A knowledgeable, passionate, and dedicated professional with over 23 years of experience across different industries within the Service Sector, with a rich history of providing superior customer care and service.

Having spent over 12 years in the Financial Services Sector, my mission is to improve the financial protection of individuals, families, and businesses through enhanced levels of understanding, engagement, delivery, and commitment.

My goal is to provide advice and solutions that are Affordable, Customer-centred, and Comprehensive, resulting in greater peace of mind and financial stability in uncertain times.

taplio

The Battle

Kendal St Louis

Kylash Deonarine MBA, BSc.

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