ZenBiz Services

• Manage partnerships with key customer stakeholders, including C-level executives, and demonstrate commitment to customer’s success as their strategic technical advisor

• Provide leadership across AI and Modernization domains, inspiring innovation and fostering a culture of continuous improvements

• Set technical vision and build the end to end engineering roadmap from design to launch to scale

• Manage creation of internal and external assets (technical demos, white-papers, frameworks) to drive and support enablement and thought leadership

Co-Founder

Hustle Fund

Angel Squad Member

AI-driven expert specializing in data analytics, collaboration, CRM consultations at GLG.

Technology Expert

Horsley Bridge Partners

• Design and implement enterprise solution architecture (Snowflake, FiveTran, Tableau) increasing private equity data reporting performance by 35%

• Lead a cross functional team to implement CRM and ERP solutions, resulting in 25% increase in fundraising, marketing  and back-office capacity

• Manage vendor relationships and contract negotiations. Co-author success showcase studies and present at user conferences

• Develop staff through coaching and development plans, improving employee performance metrics by 25%

Director of Information Systems

Senior Product Manager

Kattelo Labs

• Developed and implemented technology solutions in various industries, resulting in a 40% increase in revenue and a 30% increase in customer satisfaction

• Led a team of 30+ engineers and designers to deliver high-quality software solutions on-time and on-budget, resulting in a 25% increase in project success rate

• Built and maintained relationships with key technology partners, including AWS and Microsoft Azure, resulting in a 25% increase in new business opportunities

• Drove inbound marketing efforts by publishing customer success case studies and speaking at industry events, resulting in a 30% increase in website traffic and lead generation

Co-Founder/CTO

Dotfully (Acquired)

• Built and launched online marketplace in 45 days with 1 front-end developer and 1 UX designer
Accelerated fulfillment processes by 70% and increased transactions by 30% by integrating Stripe and Shippo APIs 

• Detected fraudulent registration activities and incentivized 40% of “offenders” into becoming customer champions

• Curated product roadmap and prioritized feature releases and bug fixes with user research and site analytics

• Designed A/B testing, analyzed shopping cart behavioral data to increase signups by 80%, viral invites by 60%, and revenue by 100-150% month-over-month

Booz Allen Hamilton

Senior Technical Manager

BearingPoint

Solutions Architect

Synetics for Management Decisions

Senior Technical Lead

KPMG US

Business Analyst

ZenGPT Email Crash Course to get non-coders into GPT Store in 5 days | Community Top Voice

I am a Co-Founder at ZenBiz Services, with over 20 years of experience in leading cross-functional teams and driving innovation in the technology sector. I have a passion for developing and implementing cutting-edge solutions that leverage AI and data science to optimize business processes and enhance customer experiences.

As a seasoned technology leader, I have a proven track record of delivering complex technology projects on-time and within budget, while maintaining a focus on driving revenue growth and staying ahead of industry trends. I have also co-authored and contributed to multiple publications and books on technology topics, and hold professional certificates in corporate finance, data science, and blockchain fundamentals. My goal is to bring my experience and expertise to a new role as a technology leader, where I can collaborate with other visionaries and create value for a dynamic and growth-focused organization.

Kenneth Lo

used to hide my biking. 

even got an ultimatum once:
the bike or the marriage.

but when my cup’s empty, 
i ride. every damn time.

honor your guts. do your cardio.

Managing Partner @ Arc5 Ventures | Backing AI-Driven Solutions in Boring Industries | Founder-First Investor

No alternative text description for this image

every great founder has a moment where 
they admit they were building the wrong thing.

the next decision after that
is the one funders bet on.

Smiling person in cycling helmet and rain poncho gripping an orange chainsaw, standing on a round base with bright green cycling shoes.

typeform has the features. not the price.

google forms is still the ugly duckling.
jotform gets close but feels heavy.
tally hits the sweet spot.

am i missing a sleeper tool?

stage fright is real
building in public feels like walking out without pants

here’s the cheat
share the lesson, not the panic
share the progress, not the pressure

that’s enough to build trust without losing your mind

every startup is a cult until payroll hits.

vision’s easy when rent’s paid. 
culture is what’s left when the hype dies

and you still show up.

Bobby Chang

Microsoft

Exploring enterprise low-code/no-code business solutions using the Power Platform

Power Platform Global Black Belt

Worked with federal orgs to map business application & automation needs, using low-code/no-code capabilities in Power Platform and Dynamics 365 for US Government

Business Applications Technology Specialist

Partnered with federal agencies and NGOs to enhance productivity, security, and compliance with Microsoft 365 Government Community Cloud (GCC)

Modern Workplace Technical Specialist

Directus Consulting

Orchestrated solution delivery and implementations for a federal agency. Trusted advisor to executives in digital productivity strategy development.

Lead Consultant

Planet Technologies

Led Office 365 & SharePoint solution and training delivery for various federal government agencies and tribal nations. Led design of corporate training & marketing collateral, focused on Office 365 end-user experience.

SharePoint Consultant

Withum Digital Advisory (formerly Portal Solutions)

Provided consulting and project management services, leveraging the Microsoft technologies with a specific focus on SharePoint and Office 365

Senior Consultant / Project Manager

Deloitte

Served as technical team lead supporting a federal agency's knowledge management initiatives

Senior Consultant

NPCA

Served as solution architect and strategic lead of centralized hub for work and knowledge management

Program Director

TerpSys

Supported public, commercial, and non-profit enterprise customers to deliver solutions with CRM, CMS, and ECM platforms, including SharePoint and Salesforce.com

ProQuest (formerly CSA)

Managed content and new product delivery of online discovery platform for scholarly resources

Content Analyst / Product Manager

JTDunn Enterprises

Designed and managed corporate Intranet and public marketing websites

Web Developer

Robert H. Smith School of Business

Supervised a project affiliated with National University of Rwanda to help improve computer literacy abroad

Teaching Assistant

Power Platform Global Black Belt at Microsoft

Microsoft technologist with a passion to solve enterprise business problems with low code and generative AI.

Advocate for end users. Speaker and supporter of Microsoft communities. Sharing practical illustrations one real-world example at a time.

How may I help?

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Kenneth Lo

Bobby Chang

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