British Council

Principal Designer

Accenture Song

My role involved leading the Strategic Design practice at Accenture Song Poland, serving clients across Europe and the Middle East; facilitating multinational leadership and client sessions; providing international communications coaching to the local team and leadership.

Senior Manager | Design Lead | Communications Coach

Datacom

My role involved leading the Design & Experience team at Datacom, the largest creative and technology services company in Australasia. I was also responsible for designing and leading coaching and collaboration sessions for senior Government and corporate stakeholders and executives.

Built and scaled the team as a new, multi-disciplinary group of designers, researchers, and artists, working for large Government and private sector clients.

General Manager | Leadership Coach | Creative Facilitator

Solnet (now part of Accenture)

My role was responsible for Solnet's national creative practice. I was also responsible for providing strategic advice and coaching to the leaders and teams of large New Zealand organisations, helping them understand digital transformation and deliver impactful digital products and services. 

Delivered experience and service design work for organisations including MSD, MoH, NZDF, Transpower, Farmers Retail Group, ACC, and Te Taura Whiri i te Reo Māori.

Digital Practice Lead | Facilitator | Leadership Coach

Element Digital Consulting

Founder of a strategic advisory and coaching service for digital transformation and communication. Created and led numerous leadership coaching sessions for public and private sector. Advised Government ministries and corporate clients on communication and digital strategy. Mentor to the Victoria University Graduate programme.

Director | Leadership & Communications Coach | Mentor

ClemengerBBDO / Touchcast

Experience and customer innovation coach and strategist for New Zealand's leading brand & digital experience agency Clients included Education NZ, Toyota, New Zealand Post, Spark and many more.

Director of Digital Innovation (contract)

SSL Consulting

Advisor and coach for multinational companies (Microsoft, Sony, 3 Mobile) and executives on digital transformation, digital communication, and creativity.

Lead Advisor | Leadership & Digital Communications Coach

Musician

Musician and session vocalist. Signed to AR Vocal Management. Wrote, recorded and demo-ed for the likes of Guy Massey (Paul McCartney, Ed Sheeran), Paul Steel (Empire of the Sun), Groove Armada, Ben Carrigan (The Thrills), Dan Spartacus and many more.

Session vocalist

Ogilvy Public Relations

Head of the UK office and European hub of Ogilvy’s global Digital Influence network; as the strategic lead, I oversaw  delivery of digital experience strategy and design at a pan-European and global level for blue-chip clients  including Volvo, IBM, Grohe, Motorola, Cisco, UPS and Ralph Lauren.

Notable achievements:
- leading the global digital strategy for Volvo's flagship e-car program
- increasing positive engagement across key digital channels for Motorola by 800%
- groundbreaking interactive live video event via Facebook featuring Boris Becker, for Ralph Lauren as part of its Wimbledon sponsorship
- digital planning for Nestle, UPS, IBM and more
- new business wins from Grohe, Cisco & IBM

Head of Digital Influence

One of two people responsible for the digital strategy and experience practice at DigitasLBi. Managed UK & pan-European engagements for blue-chip clients including Lloyds Bank, Sony, Volkswagen, M&S, Starwood Hotels, Orange, Oxfam & British Red Cross

Notable highlights:

- Pioneering converged media campaign for Starwood Hotels across paid, owned & earned media
- Managing digital for the British Red Cross' annual Refugee Week appeal
- Interactive European campaign via bespoke microsite & Facebook apps for Sony Playstation
- New business wins - Orange, Sony, M&S and Lloyds TSB 
- Representative on the first IAB Social Media Council

Digital Lead

Curious about how you can gain greater influence as a Polish executive working with international teams? 
Do you want to unlock the secrets of better collaboration and business communication in English?

I help Polish executives master the skills essential for success in international business. 

My approach is to work 1:1 or with small senior teams. Contact me today via LinkedIn DM or book an intro meeting by clicking ‘Umów Spotkanie’ / ‘Book An Appointment.’

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Originally from New Zealand, now based in Warsaw, I have lived in five countries and worked in 10, leading senior teams for companies and clients such as Ogilvy, Accenture, and Microsoft. 

This experience has given me a unique understanding of both the Polish and the Anglo-American perspective, and the challenges of working across cultures. 

Polish and Anglo-American styles of business are quite different. Problem-solving, collaboration, and business communication are just some of the areas where cultural contrasts cause issues. 

Many Polish executives have told me they are frustrated at not getting the results they want when working with international clients or colleagues.

The good news is that we can fix this.

I will support you in learning: 
- creative leadership techniques for better business problem-solving 
- skills to communicate persuasively in English
- cultural awareness to easily navigate differences and manage multi-national teams

Coaching will benefit any Polish business leader or executive team working with Anglo-American clients or colleagues, particularly those where English is the daily language of business.

My approach is to work 1:1 or with small senior teams. Contact me today via LinkedIn DM or book an intro meeting by clicking ‘Umów Spotkanie’ / ‘Book An Appointment.’

Specialties: Creativity, Team Leadership, Business Communication, Innovation and Problem-Solving, Strategic Planning, Behavioural Design, Coaching and Facilitation

Kev F.

Accenture

Digital front office transformation program at CPG industry client
New role: B2B Commerce product team manager
Leading a team of 20+ individuals from Poland and India. Solution successfully deployed to over 40 countries. Main responsibilities:
· Work with the Client Solution Manager to provide estimation for the new Enhancements that need to be approved
· Manage the Product Team in terms of Roll in/Roll Off as well as staffing and required skills
· Work with the Solution Manager and Product Owner to agree to the Spring Scope considering the Team Capacity and sprint timeline
· Organize all the Scrum Ceremonies making sure the content is ready
· Follow the Program Deliver process 
· Track the roadmaps and highlight risk and issue to the Solution Manager 
· Run daily, plannings, reviews, retrospective 
· Support the Solution Manager to close the Sprints
· Help the team make progress on the project by ensuring each person is working on the right tasks, helping to remove any obstacles to the team members’ progress, and protecting the team from distractions.
· Facilitate a team culture and support the engagement and professional growth of the team members
· Participate to the discussion cross the teams in case of platform alignment 
· Communicate risks and issues to the solution manager and work on value-based issue resolutions (e.g. bugfixes)
· Ensure the handover to other teams like support and market activation gets completed with the expected quality and timeline
· Make sure the accesses of the team members are up to date
· Project financials management
· Preparation of new proposals, innovation & improvements

Senior Manager for B2B Commerce Product Team

Digital front office transformation program at CPG industry client
New temporary role: B2B Customer Care product team lead
I took the lead to conduct restructuring of the team of 20+ individuals from Poland, India, Switzerland. My role was to provide guidance on effective sprint delivery, team capacity planning and utilization as well as effective business analysis and documentation. I was responsible for scope management, timely delivery, proposal delivery, effort estimation and cost estimation.

Senior Manager for B2B Customer Care Product Team

Digital front office transformation program at CPG industry client
New role: Einstein Analytics Product Team Manager
Leading a scrum product team of 3-4 people. My duties were: project planning, people staffing, onboarding of resources, client relationship management, business analysis - functional analysis of the solution Salesforce Einstein Analytics, conducting sprint ceremonies: presenting sprint outcome, retrospective, backlog refinement, functional documentation preparation, suggesting innovation and improvement areas;

Manager for Einstein Analytics Product Team

Digital front office transformation program at CPG industry client
New role: Deploying extra feature/capability available within Salesforce Community Cloud for following Pilot markets: France, Czech, Spain, Slovakia, Slovenia

Lead for Retail as a Service

I moved to Consumer (Commercials) area and took part in the Large Front office transformation program for a company from CPG industry. I was working in the Roll out team and deploying Digital Trade Engagement solution for retailers to over 90+ markets. Solution was based on Salesforce Community Cloud and I was playing a Single point of contact role for all parties: client market representatives, trainers, product team and management.  I have  been traveling to countries (Asia, Latin America, Europe) to conduct UATs and support with train the trainer activities.
	My roles was to:
	• help establishing a roll out approach based on phases: onboarding, training, set up, validation, cutover, deployment, go-live and hypercare
	• Directly contact market representatives and introduce them to the new solution
	• Collect market requirements - support fit gap analysis
	• Collect market data and support with the upload to new environment
	• Support translations updates
	• Configure system
	• Supporting, training and do initial tests as well as support UATs
	• Execute cutover activites and migrate config to PRD

Functional Lead for Digital Trade Engagement Roll out

I took part in the HR portal Enhancements project - global HR solution based on SAP, available in 87 countries and for over 80 000 employees of an international client from CPG industry. 
	• I was leading a team of 2-3 business analysts supporting enhancements in existing HR Portal solution.  
	• At the same time Marzena was also supoporting Migration project from ECC 5.0 to ECC 6.0 where her role was to assess together with developers what will be the migration impact on the HR portal, shaping testing scope and conducting integration tests as well as supporting UATs and post deployment activites as well as Hypercare.

Functional Team Lead

I was working as a functional consultant during Success Factors cloud-based software implementation of Performance Management, Goal Management, Succession, Development Planning, 360 rating modules for an international client from a CPG industry.

Functional Consultant

Global implementation of the HR Portal solution based on SAP ESS/MSS. International client from CPG industry. Roll out of the solution to 87 markets. Multicultural project - team members from Germany, Poland, Italy, India, Philippines. I was responsible for:
	• collecting client requirements related to various HR processes like: recruitment, hiring, employee moves, position change, org change, employee rewards, job description etc. 
	• documenting them in a Requirements traceability matrix to understand their importance, dependencies, priority and complexity;
	• my job was to analyze these processes, document them in a form of a functional specification and validate them with client and Dev Team (both SAP and JAVA) and obtain a signed approval;
	• I was supporting developers during the development phase by clarifying requirements, explaining processes and client needs, specifying scenarios to be tested;
	• I was conducting Integration Tests in ALM as well as leading UATs with client, doing root cause analysis of the issues, retesting bug fixes etc.
I became SME in managed self services processes of SAP.

Functional Lead

Electrolux

· Support of SAP HR, CRM - EIC, NetWeaver, with major focus on areas like SAP Payroll, PA/OM
· Defining requirements for updates, changes and developments to HRIS systems
· Testing and approving of local and global configuration changes in production environment
Reviewing and monitoring all service activity reports, identifying areas for improvement

HRIS Support Specialist

Sabre Holdings

SAP HR (maintaining data and reporting); day-to-day administration of policies and programs covering: data management/processing, preparing contracts, addendums and references for all employees

HR Data Specialist for Germany & Switzerland & Russia

Experienced Project Manager in areas of Human Resources and Commercial business processes and Front office transformation. Demonstrating skills in Talent Management, Sourcing, HR Consulting, and Performance Management as well as B2B digital processes transformation: commerce, marketing, analytics. Information technology professional, graduated from University of Warsaw.

taplio

The Battle

Kev F.

Marzena Miska

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