Helping entrepreneurs play it bigger and build 8-figures+ businesses that stand the test of time

Most service businesses don't stall because they can't grow.
They stall because revenue bleeds out after acquisition - and everyone pretends that's normal.

If your firm is doing $500K–$10M a year, this will feel familiar:

- Growth works, but only when pressure stays high
- Churn is explained away as "expected"
- Renewals are manual, reactive, or inconsistent
- Past clients go dark and stay that way
- Your CRM is full, but financially underutilized

Revenue looks healthy. But it doesn't compound.
That tension - "Why does this feel so fragile if we're doing so much right?" - is the tell.

Most founders at this stage misdiagnose the problem.
They assume they need:

- better marketing
- more leads
- more effort

They don't.
What they actually have is backend capital leakage.
They've already paid for attention, trust, and delivery - but they lack the infrastructure to retain, reactivate, and compound that value over time.

Churn isn't normal. It's structural.

Client.RetentionOS™ exists to fix that structure.
This is not customer success. Not lifecycle email. Not a churn "fix." Not a growth hack.
It is founder-level retention and reactivation infrastructure designed to:

- surface early disengagement before churn
- systemize renewals instead of reacting to them
- turn past clients into managed revenue assets
- keep revenue stable without constant front-end acceleration

When the backend is built correctly, growth stops feeling fragile - not because you push harder, but because value stops leaking.

This work is for:
✔ Consulting firms and agencies
✔ $500K–$10M annual revenue
✔ Proven demand and strong acquisition

This is not for:
❌ Early-stage businesses
❌ "More leads" problems

If growth only works when you push, your system is incomplete.

Fix the backend.

Khaïry Varre

I've spent my career helping teams work smarter — not by adding more noise, but by creating more clarity.

As the Innovation & Development Executive at pipIQ™, I help small and midsize businesses use AI to do what they do best: serve people. pipIQ™ is a private, branded AI platform that turns your internal playbooks into real-time, policy-aligned answers, so your team can move faster, stay consistent, and focus on what matters.

My background in leadership development and operational strategy taught me this: most businesses don’t struggle from a lack of information. They struggle from a lack of aligned answers.

That’s where pipIQ™ comes in, and where I do my best work. I bring structure to complexity, translate tech into plain language, and design solutions that stick because they’re built for how people actually think and work (yes, that’s where brain science comes in).

The leaders I support aren’t chasing shiny objects. They want tools that help them lead better, serve better, and grow without burning out their people.

If that’s you, we should talk.

Leslie Rae

“We’re not anti-AI. We’re just trying to be careful.”

That hesitation usually gets labeled as fear of technology. But that’s not what I see.

What leaders are really worried about is mistakes. Exposure. Rolling something out that creates more confusion than clarity.

And that instinct makes sense.

From a brain science perspective, uncertainty without structure triggers threat. When people feel exposed, their brains shift into protection mode.

That’s why trust has to come before transformation.

When teams understand the guardrails, the purpose, and how they’re supported if something goes wrong, curiosity comes back online.

Adopting any kind of technology is a trust problem.
And trust is built through clarity, not pressure.

We built a private workspace that is powered by AI but structured around trust, check it out: pipIQ.com pipIQ™

Leslie  Rae

SaaS founder | Reimagining how SMBs use AI safely, smartly, and at scale with pipIQ™

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