Forrester

Content planning: Work with colleagues and research director to determine an integrated research and content portfolio based on clients’ top priorities and market opportunities.
Research: Conduct primary and secondary research, including by planning and conducting telephone interviews, fielding online surveys, and analyzing Forrester and third-party data.
Client engagement: Apply Forrester’s research and frameworks to help clients solve business challenges through short- and long-term client interactions and engagements. Present at Forrester-sponsored and industry events and deliver client webinars.
Thought-leadership: Develop a deep understanding of the top challenges that data and insights leaders face with a clear emphasis on data leadership and culture, data literacy, data storytelling, insights teams, organizational models, and stakeholder alignment.
Collaboration: Collaborate with the immediate research team as well as experts in different focus areas from across Forrester’s services and geographic teams to develop a complete context for the issues in this space, both providing input to their research and writing reports incorporating their expertise to provide a big-picture view.
Publishing: Write several long and short research documents that convey new ideas. 
Consulting delivery support: Support consulting engagements as a subject-matter expert to apply Forrester’s research in the context of clients’ specific business environments and help solve their problems through inquiry, guidance sessions advisory, and project consulting. May provide sales support.
Industry and market presence: Establish an industry presence as an influential speaker and thinker; build relationships with senior data and analytics professionals as well as with the technology vendors that serve them and the journalists who cover the area; and participate in vendor briefings and field press inquiries as necessary. Embrace social tools and build a market presence via social media.

Senior Analyst, Data Leadership, Org & Culture

#BuffaloBusinessIntelligence

Creator of a grassroots initiative to connect Business Intelligence Professionals in WNY.
Check out our group here: https://www.linkedin.com/groups/8796018/

#BuffaloBusinessIntelligence / Buffalo BI

What is BI?

Business Intelligence (BI) is an umbrella term that includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance. (Gartner, 2017)

TOGETHER WE CREATE

The Buffalo Business Intelligence Work Group formed in December 2017 to unite all “boots on the ground” data analytics, business intelligence, and data scientists of Buffalo regardless of the skill level or industry in an inclusive, vendor neutral, cost-effective setting. Data is data no matter the industry or tool and it takes a wide range of skill sets in order to leverage technology to achieve favorable outcomes in WNY. The peers you meet here will “tell you like it is”, celebrate your failures, inspire future wins, and will be there to support you throughout your analytics journey, no matter your skill level, industry, or employer.

YOU BELONG HERE

If you have a curiosity that cannot be quenched, a passion for problem solving, a love of learning, enjoy tinkering with tools, are thrilled to share skills, or are eager to connect with your local tech-community, you belong at our events.

GATHER

We gather together 2x a year. The first Wednesday of June and December. Our December work group is where we meet to discuss the skills, tools, and problems and solutions we have identified over the past year. Our June work group is focused on delivering the needs identified in our December work group. For June 2020, we are doing things a little differently and hosting a special online discussion panel via Zoom. In December 2020, we anticipate doing a virtual event as well!


CONNECT

https://www.linkedin.com/groups/8796018
https://www.facebook.com

Creator of #BuffaloBusinessIntelligence

Highmark Blue Cross Blue Shield of Western New York

Key Duties include:

- Getting hands on with data, and is excited to find stories in numbers
- Staying on top of health analytics trends to create clever data stories and content that bring value to the organization 
- Work across multiple analytics teams. Contribute ideas to brainstorm and develop creative, thought provoking content that generates high-value conversations with external customers 
- Identify interesting datasets and interesting stories and pitch them to our analytics teams
- Suggest and build static and dynamic interactive visualizations and novel ways of telling stories

Key Projects:
- Develop the Role of a Data Journalist 
- Host Story or Strategy (SOS) sessions as an internal consultant, storyteller, & DataViz muse
- Develop & Deploy Data Literacy Training 
- Create a virtual Analytics community within one week of shifting to a virtual environment using MS Teams during COVID-19 pandemic - Analytics Community Manager
- Act as a “Analytics Product Evangelist” for Self-Service Analytics Platform
- Developed and deployed Leadership Solution Products & Surveys

Data Journalist

WifiWarriors (NGO)

During the onset of the COVID-19 Pandemic, realized from prior Social Determinant of Health (SDOH) volunteer research  that a large number of WNY residents would be without internet. Without internet during the onset of the pandemic, many were without access to virtual school, telemedicine, food/grocery delivery, social support systems, and much more during lockdown.

Met goals of: 
1. Bringing public internet access to West Side Community Center parking lot in April/May 2020. 
2. Raise awareness of the "digital divide" conversation to the mainstream media. 

As of July 2020, attended / spoke at ANCHOR planning meetings on this topic
As of September 2020, attended / active participant in "WNY Digital Inclusion/Equity Coalition"


ABOUT:
18.6% of WNY is without internet access. Without internet access, people can not access education, telemedicine, food delivery, employment, or state and federal updates. Internet access is a Social Determinant of Health. We created a Facebook Group called WiFiWarriors to connect people with mobile/static WiFi Hotspots to those that are in need of internet access, free of charge. WiFi Warriors is a collective of individuals who are working to improve WiFi access in many different ways. Working together (apart) we can improve access and possibly save lives.

Check out www.wnywifiwarriors.com for more

Creator of #WiFiWarriors

Horizon Health Services

The Business Intelligence Project Coordinator focuses on the management of health information technology projects from conceptualization and design through implementation and evaluation.

Key Projects:
Transition from e-mail to automated BI ticketing system
Transition from SAP to PowerBI
Development of Data Literacy 101 Training to help others Find, Request, and Use Data more effectively
Creation of a Reporting Catalog / Top 10 Most Used Reports Guidebook
Data Governance 101 trainings
Founding member of Change Leadership Committee dedicated to changing how we communicate, track, and acknowledge change
Diversity and Inclusion Analytics Initiatives
Action Board Workshop 
Created Department Day Celebrations
DiSC and Myers-Briggs Department Evaluations

Serve as a liaison to ValueNetwork:

-Participating in Data & Analytics work groups where we discuss advancing data collection methodologies and discuss data collection methodologies, referral tracking systems, risk calculations, and Social Determinants of Health (SDOH). 
-Participate on Clinical & Quality Oversight Committee where we meet with partners and affiliates to determine the needs of the healthcare providers, and share information and insights to advance the WNY Community from a Mental Health Care lens.

Business Intelligence Project Coordinator

The Evergreen Association of WNY

The Business Intelligence (BI) Coordinator is responsible for analyzing data and presenting actionable information to help corporate executives, business managers and other end users make more informed business decisions. Responsibilities include:
•	Analyzing the current organizational environment then designing, implementing, and monitoring a BI Strategic Plan for the Evergreen Association.
•	Selection and purchase of BI Analytics tool.
•	Develops reports and reporting platforms (i.e. Dashboards) to increase transparency and information flow among providers, administrators, and other management.
•	Develops and delivers agency process and training for Data Quality, Data Governance (DG), and Key Performance Indicators (KPI) initiatives.

Business Intelligence Coordinator

Assists in the oversight and development of agency-wide data analysis for Evergreen Health Services with a concentration on Evergreen Medical Group. This includes all activities surrounding data collection, input, reporting, monitoring and analysis in addition to related quality assurance and continuous quality improvement activities. 
•	Assists with development and oversight of planning, development and preparation of data related reports.
•	Ensures integrity of data and develops protocols to minimize data errors throughout the association.
•	Assists in oversight of data collection and data entry procedures that support all agency, foundational and grant reporting requirements, ensuring all indicators and reporting requirements are met and/or developed.

Senior Data Analyst

InboundMD

Provided insight into the complex world of digital marketing to physicians. Worked to develop a tool for sales team development and deployment. Provides Ad-Hoc consulting services as needed.

Independent Consultant

Northtowns Orthopedics, P.C.

I began as a medical scheduler and showed initiative by taking on new projects and tasks for the practice between patient calls. I was promoted three times in three years to the fastest division of orthopedics- upper extremity surgery. As a medical secretary to Dr. David Ratliff, I consistently made impossible surgeries – possible by interfacing with patients, primary doctors, sales representatives, hospitals, and insurance carriers to safely arrange PAT testing, medical clearance, and arrival of surgical supplies for surgeries in less than 24 hours. I developed a way to track      X-Ray turnaround time to decrease patient waiting time by 65%. This allowed us to increase number of patient appointments. On nights and weekends, I served as the practice Web Media Manager for Northtowns Orthopedics, P.C., and used web content strategy and Search Engine Optimization (SEO) techniques to increase visibility on the Internet. Created original web content including pictures, video and other media for orthopedic blog articles. I developed and produced professional promotional videos for Dr. Ratliff which included the development of Facebook pages, YouTube accounts, and other social media accounts to increase our web presence and capture market share.

Medical Secretary / Administrative Assistant to Dr. David Ratliff - Orthopedic Surgeon

Psychiatry Office of Wendy Weinstein, M.D.,

As a medical secretary and assistant to a psychiatrist, I learned to read patients by attitude, appearance, and vocal tone. This experience gave me a unique perspective on communication techniques and patterns between provider, and patient. Different cues expressed by distressed patients were important to note to the treating physician when monitoring mental status of critical patients.

Medical Secretary

A1 Communications

Began working under a separate subdivision of the company as a corporate event planner and sales assistant for TEC Entertainment Inc. My employer discovered my ability to write eloquent promotional media and provided on the job training that allowed me to learn web content development and Search Engine Optimization (SEO) techniques from masters in the field. I was transitioned from wedding coordination and sales to corporate web content development for A1 Communications. Working with web designers, I wrote content for countless web pages still in use today for photographers, DJ’s, and almost any other entertainment service available in Buffalo, NY. I learned about effective web media creation; how to shoot, edit, and keyword pictures and video for promotional use. Most importantly, I learned how to take a webpage to the top of the Google search engine results list and keep it there with minimal cost and upkeep.

All below videos created from start to finish by Kimberly M. Buchner

Web Content Manager

Senior Analyst | Data Journalist | Network Weaver | Creator of #BuffaloBusinessIntelligence | DS4A Fellowship Mentor

I help people SEEK, SOLICIT, and SPEAK data in SAFE to SHARE environments. 

Digital storyteller since 1994. 

Current senior analyst for Forrester Research covering data leadership, org & culture. 

See formal bio: https://www.forrester.com/blogs/meet-the-analyst-covering-data-storytelling-data-literacy-and-data-leadership-kim-herrington/

Driving innovation forward in Western New York and beyond.

Seasoned change champion.  Obsessed with re-inventing healthcare.

My 10 year BHAG is creating a health data metaverse in VR / AR environments and crafting DataVizzes that can be “pinned” in various geolocations. 

Creator of #WifiWarriors where we are:
Connecting people and resources to increase internet access, one person or project at a time.
Learn more at www.wnywifiwarriors.com


Creator of #buffalobusinessintelligence where we turn: 
Activists into Analysts
Event Planners into Product Managers
CPAs & QA professionals into Data Scientists, and
Business Intelligence Professionals into Data Storytellers.

Anyone can work with data & analytics if they have passion, limitless curiosity, and are not afraid to fail. 

The #buffalobusinessintelligence work group was founded in 2017 to create a supportive community for BI, Analytics, Data Science professionals that is FREE, vendor and employer neutral. This allows participants to have open dialogue about the topics that are important to them. Our meetings are always the first Wednesday in June and December. Search Eventbrite for more details!

DiSC: I as of 2020
MBTI: ENTJ
Trend Hunter Innovation Style: Relentless Creative
CliftonStrengthsFinder: Ideation | Individualization | Strategic | Woo | Positivity

Thoughts and views expressed are my own.

Kimberly M. Herrington

AI in Latam

Board Member

CloudX

Chief Business Officer

Delphi Interactive

Delphi builds AAA games based on the most desirable IP franchises in the world.

Advisor

ORT Argentina

Program in which teams of students in their last year of high school learn the complete journey to create a startup.
It is the possibility of transforming ideas into businesses, while we are connecting the corporate world with high school.

Startup at School Professor 

Alephee(YC S21)

Alephee is a cloud solution that through distributor’s catalog’s standardization, automates and integrates the sales process with Mercadolibre's internet platform, optimizing the value chain.

Skyloom Global

Skyloom is a U.S.-based telecommunications company developing a portfolio of proprietary lasercom solutions to radically enhance space-based communications.

In particular, Skyloom is working on the deployment of a laser-based data transfer network to provide immediate and high-capacity communication services for low Earth orbit satellite constellations, whether they’re observing the planet or communicating with it.

Traveler, Freelancer, taking some time off

I took a sabbatical that allowed me to reconnect with activities like sports and spend more valuable time with my family, especially with my children. I also traveled and met new people, which enriched me and offered fresh perspectives as I reflected on different experiences. I dedicated time to my friends and partner as well, enjoying relaxed conversations that brought me a sense of well-being and new ways of seeing life. This time off has been a true period of growth and learning, recharging me for the challenges ahead.

Sabbatical

Globant

• Responsible for running Analyst Relations in a complex multi-product multi-analyst coverage organization.
• Coordinate internal resources and personnel at Globant to participate in inquiries or briefings, while managing a two-way dialogue with analysts, handling all their inquiries, communicating Globant updates.
• Serve as Globant’s ambassador in ongoing analyst discussions and at industry conferences, reinforcing the company’s commitment to industry engagement.
• Complete RFIs with major evaluations (Gartner Magic Quadrant, Forrester Waves, etc).

Director Analyst Relations

• Responsible for establishing and managing the relationship with the most strategic customers for Globant.
• Leading a 1.200+ people team of Technology, Operations and Business, fully focused to achieve delivery results, build long term partnerships and acquire a deep understanding of the key drivers of our clients, to tie those drivers to our value offering and grow the relationship.

Managing Director

•	Responsible for the design and implementation of the development strategies of the Latin American market. 
•	Along with a team of specialists in digital transformation processes, focused on accompanying the most demanding companies ensuring that they remain relevant in an increasingly competitive world.

General Manager of Latin America

•	Responsible for Globant’s Services over Platforms offering, including the StarmeUp OS, supervising product strategy, engineering and the design teams.

VP Services Over Platforms

•	In charge of the strategy and execution for some of Globant’s most important projects and for bringing new customers. 
•	Coach and assist the team in the Account Planning, Quarterly Account Reviews, contracts and price negotiations to closing. 
•	Handled the relationships with the c-level executives of key customers like Sabre, Travelocity, Amadeus, Southwest, Lastminute.com, Google and Deloitte, among other customers throughout Latin America, the US and Europe.

Business Development Director US West and Latinamerica

•	Responsible of founding the Consumer Experience Studio, its growth & financial results, monitoring business health and accountable for key indicators like revenue, margin, attrition and customer satisfaction. 
•	In charge of the definition and execution of the marketing, demand generation and business development strategy.

Consumer Experience Studio Partner

•	In charge of ramping-up the operation in the West Coast and opening the office in California to develop and execute the growth plan for the region.
•	Responsible for handling the relationship with some of the most important customers, including Google, Sabre, Autodesk, Yahoo! and Linkedin.
•	Led the sales and operations teams in the region to increase the revenue and the US footprint.
•	Monitored accounts' progress and established strong business relationships with key decision makers.

Business Development Manager – US West

•	Focused on the creation and implementation of business development programs, marketing and selling strategies by working with strategic partners in South America, such as Accenture, IBM Global Services, Soluziona, Altec, DMR, Focus Business Solutions, among others.
•	Managed the sales team for the entire sales cycle for Large Corporate Accounts from client identification, partner alignment, account development, contract and price negotiations to closing.
•	Responsible for implementing the Revenue Storm methodology in the Sales team, aligning the rest of the Business Units of the Organization.
•	SAS President Club 2004 award.
•	Outstanding Performance 2005 Award to the Management Team.

Sales Manager

Major Account Manager South of Latin America 

Vignette

•	Helped and managed presales and post-sales cycle for Latin America Fortune 100 accounts using solution selling methodology; built key relationships with Business Partners in Latin America including Accenture, IBM GS, PWC, Neoris, DMR Consulting, Softek and Tata.
•	Responsible for customer satisfaction on main accounts in the region.
•	Vignette CEO Club award 2002 and 2003.
•	Latin American Sales Engineer of the Year Team award for 2001.

Sales Engineering Manager

Hi! Axel here!

Before embarking on a transformative sabbatical, I led Analyst Relations at Globant, contributing to its remarkable growth from a 80-person startup to a global technology powerhouse. During my tenure, I managed diverse areas, including overseeing operations in Latin America and the West Coast of the US and launching the Software Division. These experiences shaped my perspective on adaptability, resilience, and strategic vision in dynamic environments.

With over 20 years in executive leadership and consulting roles at multinational companies, I now focus on advising startups and organizations on digital transformation, strategy, and the ever-evolving AI paradigm. My advisory portfolio includes Alephee, a YC-backed AI company, and Skyloom Global, a pioneer in laser-based satellite communications, where I’ve contributed for over five years.

Currently, I’m thrilled to be part of the team at CloudX, where I navigate complex challenges with curiosity and purpose. Beyond work, my travels—logging over 3 million miles with American Airlines—have deepened my appreciation for diverse cultures and the human connections that fuel innovation.

Teaching high school students has also been a humbling and rewarding endeavor. It reminds me that curiosity and creativity are foundational to leadership and technological progress.

As a speaker and consultant, I’m passionate about guiding organizations through digital transformation, focusing on the intersection of cutting-edge technology and human-centric values.

On the personal side, I hold an Executive MBA from IAE Business School and a Bachelor’s in Systems and Sciences from CAECE University. Outside of work, I find joy in the unexpected—whether it’s playing with drones, doing extreme sports, or simply exploring new horizons.

Let’s connect to explore how we can collaborate or exchange ideas. My inbox is always open!

Axel Abulafia

What does it take for a bold idea to become a milestone for an entire industry? Skyloom Global’s story is a perfect example.

If you’ve ever invested in a startup, you know it’s more than just about the product or the technology. It’s mostly about the team: their vision, their grit, and their ability to turn ambition into reality. 

I still remember meeting Marcos D. Franceschini for the first time, as he pitched the idea he had developed with Santiago Tempone and Andy Rodriguez. Their mission was audacious: to transform satellite communications with optical technology, moving data across space at high speeds. Even with a technical background, I found myself challenged by the scale of their ambition. But beyond the novelty of their mission (risky, yet very grounded) the founders’ relentless drive and clarity of purpose convinced me to say “yes”.

Eight years later, Skyloom is entering into an agreement to be acquired by IonQ, the world’s leading quantum platform company. IonQ is expanding its reach into space-based quantum networking, building on a series of acquisitions to create a full-stack quantum ecosystem. Backed by $3.5B in new funding, this move accelerates the vision for a quantum-secure, fault-tolerant infrastructure that spans both ground and space.

In deep tech, the odds are long, and the vision often sounds like science fiction. But this milestone is a validation of what happens when a bold vision, technical brilliance, and a well-crafted business plan come together.

Sometimes, it’s also about the serendipity of meeting the right people at the right time. Thank you, Paula Molinari, for making that connection all those years ago.

Have you ever seen a team turn a “moonshot” into reality? What did you learn from watching their journey?

If this story resonated with you, feel free to share it.

#AngelInvestor

CBO CloudX l AI-Driven Business Development | Angel Investor l Startup at School Professor | International Speaker | Executive MBA | Ex-Globant, SAS and Vignette

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Kimberly M. Herrington

Axel Abulafia

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