Fitkin Consulting

Clients: Medical Equipment Manufacturing, Higher Education, Technology, SaaS, B2B

- Partner with C-suite and senior leaders to implement strategic HR solutions, including organizational restructuring, performance management frameworks, and succession planning that increased leadership bench strength across multiple clients.

- Created and implemented a proprietary 7-module leadership development program that transforms high-potential managers into strategic leaders through focused training on crucial skills including effective delegation, conflict resolution, performance management, and strategic decision-making.

- Deployed my custom leadership methodology across organizations ranging from growth-stage startups to established enterprises, empowering leaders to build stronger teams, have difficult conversations, and drive measurable business results through improved people management.

- Facilitate challenging personnel decisions and conflict resolution through data-driven assessments, resulting in improved team dynamics and higher employee engagement scores for client organizations.

Leadership Development | People Operations & Marketing Consultant

KlientBoost

- 100+ team members, $22M ARR
- Awarded the #1 place to work by Glassdoor 2022
- Forecasted new revenue, retention, and EBITDA to support strategic planning
- Created VP tracks and grew leadership team to 20 director level+ leaders
- Developed career growth tracks for 13 departments

President | People Operations & Strategy

- Led our client services team through major growth, delivering standout customer service with NPS scores consistently above 60 by setting clear expectations and keeping teams accountable

- Built our HR team from the ground up, personally interviewing hundreds of candidates from entry-level specialists to executives across client services, admin, HR, and sales

- Created and ran "BoostBabes," a women's leadership program where we read books by female authors, mentored each other, and developed activities to support women in the workplace

- Rolled out ongoing feedback systems that ditched the traditional year-end review model. Coached managers to have meaningful weekly check-ins during 1:1s so team members always knew where they stood and had clear growth paths

- Partnered with HR to design competitive comp plans that gave people financial rewards and clear career progression – making sure top talent stayed and thrived with us

- Developed an onboarding program that new hires consistently called "the best experience they ever had" – complete with cross-team training, lunch dates with executives, and a structured first-month journey

- Navigated the constant change that comes with startup growth – pivoting teams, promoting leaders, and revamping processes to keep up with our rapid scaling from $11M to $22M

- Made employee satisfaction a priority by tracking engagement monthly, quickly addressing concerns, and implementing changes based on feedback. Consistently hit our 95% employee happiness target

- Created a culture where psychological safety wasn't just a buzzword – we celebrated different perspectives, understood what motivated each person, and weren't afraid to challenge how things had always been done

- Stepped in to resolve team conflicts before they escalated, creating clear communication channels and helping different departments understand each other's challenges

VP of Client Services | People Operations & Strategy

Director of Paid Search

Senior PPC Account Manager

Blink Development, Inc.

Senior Account Manager

EXPRESS

Co-Manager

Sales Leader

Cbeyond - now a Birch Company

Direct sales of $10,000 T1 internet product
* Top salesperson nation-wide August, 2006

Technical Sales Representative

Developing senior managers to lead high-performing agencies | Leadership coach | Scaled from start-up to 8-figure agency

I help companies grow by developing their most valuable asset: their leaders.

For over a decade, I've worked at the intersection of leadership development and data-driven results, showing organizations that investing in people isn't just good culture but good business.

My approach is straightforward. I design performance management systems that actually motivate people while building cultures where psychological safety and accountability coexist. I strip away leadership fluff to focus on what works: targeted people development that connects directly to business outcomes.

As a consultant, I partner with companies looking to transform their leadership teams through practical skill-building and honest feedback systems. I help organizations create environments where diverse perspectives are valued and teams feel empowered to innovate. My clients appreciate that I don't sugarcoat challenges, but I'm always in their corner.

My background in digital marketing gives me a unique perspective on measuring what matters, whether that's campaign performance or leadership effectiveness.

I'm passionate about sharing what I've learned from studying influential thinkers like Daniel Goleman, Robert Greene, Dale Carnegie, and Kim Scott. More importantly, I share what I've learned from being in the trenches myself as an executive balancing business demands with family life.

The best companies know that leadership excellence drives business success. If you're ready to make that connection explicit in your organization, reach out and let's discuss how I can help.

Kim Fitkin

COG Learning & Solutions, LLC

Learn how to develop & implement a training that gets employee/client results. So you can stop wondering or worrying if your trainings are working. 

💡 LET'S TALK ABOUT 💡
• Decreasing your stress with an effective  training plan
• Prioritizing your employees/clients with trainings that improve performance outcomes 
• Connecting your business values to training goals
• Empowering yourself with an easy reusable process to achieve your business vision with ease

✅ BENEFITS TO YOU ✅
• Know exactly what + how to improve your training 
• Easy to follow customized plan to grow with your workforce and business
• Understand what are effective and efficient training methods for your business
• A Train-the-Trainer plan to have a confident team who provide consistent messaging
• Know how to evaluate your training effectiveness + what changes to make

💲END GOAL💲
• Reclaim multiple hours per week
• Great return on investment for your business 
• Less stress and more clarity 
• Outstanding employee/client performance 
• Achieve your goals then surpass them

LEARN MORE - www.drcarriegraham.com


CHECK OUT THESE CLIENT SUCCESS STORIES ⬇️

Learning Solutions Architect | Workplace Learning Strategist | President & Founder

North Carolina Agricultural and Technical State University

America's No. 1 Public HBCU.

The Master of Science in Adult Education Program is designed for graduate students who desire to become effective adult educators and change agents within local, regional, national, and international communities. Graduates are prepared to work as teachers, program developers and evaluators, or administrators in the efforts to enrich the learning capabilities of adults in educational programs in a variety of settings.

BENEFITS TO YOU
☆ Access to current research
☆ Customized strategies based on latest industry trends
☆ Methods to incorporate new training and development processes

Train-the-Trainer Specialist | Workplace Learning Facilitator

National Athletic Trainers'​ Association

Do you question in/effectiveness and in/efficiencies + challenge the status quo + advocate for social justice in your industry? 

BENEFITS TO YOU
☆ Become skilled at seeing beyond the distractions to help you focus on the central idea or problem
☆ Inform leaders how to improve adult learning in the workplace during professional conference presentations to help you integrate adult learning best practices

LEARN HOW www.drcarriegraham.com

Training Development | Health Care Provider

Catawba College

Learn to construct learning experiences to get desired outcomes can be overwhelming and unclear. I've been there but figured out how remain calm while creating trainings, workshops, and courses. 

BENEFITS TO YOU 
☆ Refine course evaluation skills to effectively conduct curriculum development audits 
☆ Develop professional trainings that support individuals with various abilities, emotional intelligence, and leadership authority
☆ Identify gaps in your curriculum content or structure and provide appropriate customized solutions to fill the gaps.

Director | Learning & Development Specialist

University of Connecticut

BENEFITS TO YOU 
☆ A clear framework how to help you integrate adult learning methodologies and best practices into your curriculum development 
☆ Get your adult audience to enjoy corporate learning 
☆ Experience applying qualitative & quantitative research methods, adult learning theory, and employee & client development to achieve your outcomes.
☆ I can breakdown complex theories for your practical application

Educator | Researcher | Writer

🤝🏾 Collaborating with you to establish💡strategies that improve employee training outcomes 📶 Immediate solutions and 50% long-term growth.

Strategic Learning Architecture: Where Vision Meets Performance

Your organization's success demands more than just training—it requires learning solutions precisely aligned with your strategic objectives. But misaligned programs waste resources and dilute your vision.

As a Learning Solutions Architect trusted by organization leaders, I transform executive vision into measurable performance outcomes:
💫 Architect training strategies that directly support business goals
💫 Align learning initiatives with organizational values and culture 
💫 Ensure consistent execution across all levels
💫  Deliver measurable ROI within 90 days

My strategic approach has helped organizations achieve:
📉 40% reduction in onboarding time
📈 85% improvement in knowledge retention
📈 3x return on training investment
🎯 Seamless integration of learning with business strategy

I specialize in turning your organizational vision into actionable, scalable training architecture that drives real business results.

Ready to align your learning strategy with your business objectives? Get your complementary Strategic Training Assessment:
https://www.drcarriegraham.com/services#training-assessment

taplio

The Battle

Kim Fitkin

Carrie Graham, PhD

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