Fitkin Consulting

Clients: Medical Equipment Manufacturing, Higher Education, Technology, SaaS, B2B

- Partner with C-suite and senior leaders to implement strategic HR solutions, including organizational restructuring, performance management frameworks, and succession planning that increased leadership bench strength across multiple clients.

- Created and implemented a proprietary 7-module leadership development program that transforms high-potential managers into strategic leaders through focused training on crucial skills including effective delegation, conflict resolution, performance management, and strategic decision-making.

- Deployed my custom leadership methodology across organizations ranging from growth-stage startups to established enterprises, empowering leaders to build stronger teams, have difficult conversations, and drive measurable business results through improved people management.

- Facilitate challenging personnel decisions and conflict resolution through data-driven assessments, resulting in improved team dynamics and higher employee engagement scores for client organizations.

Leadership Development | People Operations & Marketing Consultant

KlientBoost

- 100+ team members, $22M ARR
- Awarded the #1 place to work by Glassdoor 2022
- Forecasted new revenue, retention, and EBITDA to support strategic planning
- Created VP tracks and grew leadership team to 20 director level+ leaders
- Developed career growth tracks for 13 departments

President | People Operations & Strategy

- Led our client services team through major growth, delivering standout customer service with NPS scores consistently above 60 by setting clear expectations and keeping teams accountable

- Built our HR team from the ground up, personally interviewing hundreds of candidates from entry-level specialists to executives across client services, admin, HR, and sales

- Created and ran "BoostBabes," a women's leadership program where we read books by female authors, mentored each other, and developed activities to support women in the workplace

- Rolled out ongoing feedback systems that ditched the traditional year-end review model. Coached managers to have meaningful weekly check-ins during 1:1s so team members always knew where they stood and had clear growth paths

- Partnered with HR to design competitive comp plans that gave people financial rewards and clear career progression – making sure top talent stayed and thrived with us

- Developed an onboarding program that new hires consistently called "the best experience they ever had" – complete with cross-team training, lunch dates with executives, and a structured first-month journey

- Navigated the constant change that comes with startup growth – pivoting teams, promoting leaders, and revamping processes to keep up with our rapid scaling from $11M to $22M

- Made employee satisfaction a priority by tracking engagement monthly, quickly addressing concerns, and implementing changes based on feedback. Consistently hit our 95% employee happiness target

- Created a culture where psychological safety wasn't just a buzzword – we celebrated different perspectives, understood what motivated each person, and weren't afraid to challenge how things had always been done

- Stepped in to resolve team conflicts before they escalated, creating clear communication channels and helping different departments understand each other's challenges

VP of Client Services | People Operations & Strategy

Director of Paid Search

Senior PPC Account Manager

Blink Development, Inc.

Senior Account Manager

EXPRESS

Co-Manager

Sales Leader

Cbeyond - now a Birch Company

Direct sales of $10,000 T1 internet product
* Top salesperson nation-wide August, 2006

Technical Sales Representative

Developing senior managers to lead high-performing agencies | Leadership coach | Scaled from start-up to 8-figure agency

I help companies grow by developing their most valuable asset: their leaders.

For over a decade, I've worked at the intersection of leadership development and data-driven results, showing organizations that investing in people isn't just good culture but good business.

My approach is straightforward. I design performance management systems that actually motivate people while building cultures where psychological safety and accountability coexist. I strip away leadership fluff to focus on what works: targeted people development that connects directly to business outcomes.

As a consultant, I partner with companies looking to transform their leadership teams through practical skill-building and honest feedback systems. I help organizations create environments where diverse perspectives are valued and teams feel empowered to innovate. My clients appreciate that I don't sugarcoat challenges, but I'm always in their corner.

My background in digital marketing gives me a unique perspective on measuring what matters, whether that's campaign performance or leadership effectiveness.

I'm passionate about sharing what I've learned from studying influential thinkers like Daniel Goleman, Robert Greene, Dale Carnegie, and Kim Scott. More importantly, I share what I've learned from being in the trenches myself as an executive balancing business demands with family life.

The best companies know that leadership excellence drives business success. If you're ready to make that connection explicit in your organization, reach out and let's discuss how I can help.

Kim Fitkin

Glen Swindell

Terraboost Media

Fractional RevOps

Led revenue and marketing teams through data-driven strategies that fueled growth and improved efficiency. Optimized operations and empowered teams with streamlined processes, implementing integrated revenue, sales, and marketing initiatives to drive measurable results.

Vice President, Revenue & Marketing Operations

OrangeCore Group

Founded OrangeCore Group, a strategic advisory firm specializing in revenue growth, eCommerce, and cross-functional initiatives. Currently partnering with 3 clients across fintech, retail, and SaaS industries, delivering tailored solutions to drive revenue acceleration and operational efficiencies.

Managing Director & Founder

Various Startups

Providing support in scaling revenue with a focus on sales processes, operational efficiency, eCommerce, and payments strategies.

Revenue Growth Advisor

Pavilion

Executive Member

GTM United

Member

RevGenius

Rev Ops Community Founding Member

CASA of Denton County, Inc.

Previously served on Pulaski County CASA Board of Directors in Little Rock, Arkansas (2018-2020).

Board Member - Governance Chair

Veterati

Board Advisor & Veteran Mentor

BGiving

Fractional engagement to develop and implement their GTM motion.

Fractional Chief Revenue Officer

Verifone

Spearheaded expansion initiatives across the Americas region for mid-market & enterprise eCommerce clients, delivering omnichannel solutions that accelerated client revenue by 14% year-over-year.

VP of Americas eCommerce & Senior Sales Director

Payments & eCommerce Executive @ Verifone | Driving Innovative Payment Solutions | Fintech & SaaS Enthusiast | Servant Leader | Army Veteran

As someone who thrives on driving growth and unlocking business potential, I've spent over a decade doing just that for fintech, eCommerce, and SaaS companies. But what really sets me apart is my approach - shaped by military service, it's all about fostering relationships and aligning teams for long-term success.

At OrangeCore Group, the company I founded, we get our hands dirty partnering with businesses to optimize revenue streams, implement sales processes that actually work, and deliver customized eCommerce and payments solutions. I'm a big believer in servant leadership, so you can count on me to roll up my sleeves, mentor your team, and build an environment of trust and collaboration laser-focused on smashing goals.

Optimization is my jam. I take a no-nonsense approach to analyze bottlenecks and inefficiencies, and then implement improvements that streamline operations and boost profits. Helping organizations unleash their full potential is what fuels me - whether it's cultivating elite teams or steering the ship with bold, visionary initiatives.

When I'm not geeking out over business strategies, you'll likely find me cheering on my favorite sports team, the Razorbacks, while I am embracing my Arkansas roots with a good ol' "Woo Pig Sooie!" 🐗 These days, I call the Dallas-Fort Worth area home, but I'm always down to connect with fellow growth junkies and innovators.

So, if you're looking for a straight shooter who can materialize revenue and drive real results, let's chat!

• The vision for CASA strives to provide a CASA advocate for every abused and neglected child in foster care.
• Previously served on Pulaski County CASA Board of Directors in Little Rock, Arkansas (2018-2020).

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Kim Fitkin

Glen Swindell

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