Fitkin Consulting

Clients: Medical Equipment Manufacturing, Higher Education, Technology, SaaS, B2B

- Partner with C-suite and senior leaders to implement strategic HR solutions, including organizational restructuring, performance management frameworks, and succession planning that increased leadership bench strength across multiple clients.

- Created and implemented a proprietary 7-module leadership development program that transforms high-potential managers into strategic leaders through focused training on crucial skills including effective delegation, conflict resolution, performance management, and strategic decision-making.

- Deployed my custom leadership methodology across organizations ranging from growth-stage startups to established enterprises, empowering leaders to build stronger teams, have difficult conversations, and drive measurable business results through improved people management.

- Facilitate challenging personnel decisions and conflict resolution through data-driven assessments, resulting in improved team dynamics and higher employee engagement scores for client organizations.

Leadership Development | People Operations & Marketing Consultant

KlientBoost

- 100+ team members, $22M ARR
- Awarded the #1 place to work by Glassdoor 2022
- Forecasted new revenue, retention, and EBITDA to support strategic planning
- Created VP tracks and grew leadership team to 20 director level+ leaders
- Developed career growth tracks for 13 departments

President | People Operations & Strategy

- Led our client services team through major growth, delivering standout customer service with NPS scores consistently above 60 by setting clear expectations and keeping teams accountable

- Built our HR team from the ground up, personally interviewing hundreds of candidates from entry-level specialists to executives across client services, admin, HR, and sales

- Created and ran "BoostBabes," a women's leadership program where we read books by female authors, mentored each other, and developed activities to support women in the workplace

- Rolled out ongoing feedback systems that ditched the traditional year-end review model. Coached managers to have meaningful weekly check-ins during 1:1s so team members always knew where they stood and had clear growth paths

- Partnered with HR to design competitive comp plans that gave people financial rewards and clear career progression – making sure top talent stayed and thrived with us

- Developed an onboarding program that new hires consistently called "the best experience they ever had" – complete with cross-team training, lunch dates with executives, and a structured first-month journey

- Navigated the constant change that comes with startup growth – pivoting teams, promoting leaders, and revamping processes to keep up with our rapid scaling from $11M to $22M

- Made employee satisfaction a priority by tracking engagement monthly, quickly addressing concerns, and implementing changes based on feedback. Consistently hit our 95% employee happiness target

- Created a culture where psychological safety wasn't just a buzzword – we celebrated different perspectives, understood what motivated each person, and weren't afraid to challenge how things had always been done

- Stepped in to resolve team conflicts before they escalated, creating clear communication channels and helping different departments understand each other's challenges

VP of Client Services | People Operations & Strategy

Director of Paid Search

Senior PPC Account Manager

Blink Development, Inc.

Senior Account Manager

EXPRESS

Co-Manager

Sales Leader

Cbeyond - now a Birch Company

Direct sales of $10,000 T1 internet product
* Top salesperson nation-wide August, 2006

Technical Sales Representative

Developing senior managers to lead high-performing agencies | Leadership coach | Scaled from start-up to 8-figure agency

I help companies grow by developing their most valuable asset: their leaders.

For over a decade, I've worked at the intersection of leadership development and data-driven results, showing organizations that investing in people isn't just good culture but good business.

My approach is straightforward. I design performance management systems that actually motivate people while building cultures where psychological safety and accountability coexist. I strip away leadership fluff to focus on what works: targeted people development that connects directly to business outcomes.

As a consultant, I partner with companies looking to transform their leadership teams through practical skill-building and honest feedback systems. I help organizations create environments where diverse perspectives are valued and teams feel empowered to innovate. My clients appreciate that I don't sugarcoat challenges, but I'm always in their corner.

My background in digital marketing gives me a unique perspective on measuring what matters, whether that's campaign performance or leadership effectiveness.

I'm passionate about sharing what I've learned from studying influential thinkers like Daniel Goleman, Robert Greene, Dale Carnegie, and Kim Scott. More importantly, I share what I've learned from being in the trenches myself as an executive balancing business demands with family life.

The best companies know that leadership excellence drives business success. If you're ready to make that connection explicit in your organization, reach out and let's discuss how I can help.

Kim Fitkin

Justin Mecham

Founder & CEO (company was acquired)

Founder creatyl: The Only Platform Creators Need to Make Money | Join My Newsletter & VIP creatyl Community | Follow For Daily Lessons On Leadership, Productivity, Entrepreneurship, AI

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I just wanted to make money online and build my personal brand—share what I know, offer coaching, sell digital products, offer courses, run a community.

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It’s not just amazing software.

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Plus you will join the VIP creatyl Community.

Most creator/personal brand/business growth communities cost $800 to $3,000/month.

creatyl’s VIP Community is INCLUDED in your creatyl subscription! 

You will have weekly live calls with me and other top creators.

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Vice President of Operations

•	Oversee Operations, Strategy, Customer Experience, Contact Centers, Sales, Fulfillment, and Service Centers (Domestic & International; B2C & B2B).
•	Manage budget, prepare financials, reporting, analysis, and recommendations.
•	Collaborate with the executive team in setting and driving the organizational vision, operational strategy, and hiring needs.
•	Translate the strategy into actionable goals for performance and growth, helping to implement organization-wide goal setting, performance management, and annual operating planning.
o	Introduced 5 new sales channels.
o	Started in-house Service Centers and launched new warehouse.
•	In charge of Customer Experience: Introduced Net Promoter Score (NPS) and closed-loop process - now ranked higher than brands like Apple and Amazon.
•	Manage culture and employee experience, building a highly inclusive culture that ensures team members thrive and organizational outcomes are met.
•	Identify areas of process enhancement, implementing automation tools and best practices to increase efficiency and quality.
o	Introduced “Personal Shopping” experiences that customers can have with our associates.
•	Maintain and build trusted relationships with key customers, clients, partners, and stakeholders, ensuring high customer satisfaction and retention rates.
•	Revised Customer Service to be WOW! Center where associates are given the training, processes, and empowerment to do what is best for the customer the first time.
•	Negotiate contracts with vendors, suppliers, and service providers to secure optimal terms and conditions.

The danger isn’t what happened—

It’s what we assumed about it:

Here’s how the ladder 
of inference traps us:

1️⃣ Fact → Someone misses a meeting.
2️⃣ Detail → They didn’t answer my email.
3️⃣ Meaning → They must not care.
4️⃣ Assumption → They ignored me on purpose.
5️⃣ Conclusion → They’re unreliable.
6️⃣ Belief → They’re not committed.
7️⃣ Action → I exclude them from future work.

The problem? 

At every step, the truth
drifts further from reality.

Fix it:
• Stick to facts, not opinions.
• Pause before assuming intent.
• Stay open to new information.
• Check beliefs before acting.

Use my sheet to see how to catch 
yourself before assumptions cost trust.

Check the facts before you move.

🧲 I’m teaching a free live workshop to
build a lead magnet WITH you live on the call.
➡️ Save your seat: https://lnkd.in/gpD5ywmG

______________________

👇 Want PDFs of my top infographics + growth tools?
👉 Go Here: https://lnkd.in/g2xbnwhp 

Please repost to help others out there! ♻️

The Digital Products Guy | I help creators, coaches, & consultants build digital product empires | Founder creatyl.com | Learn all my secrets in my newsletter below 👇

You don’t lack time—

You're wasting it on the wrong things:

And that’s not your fault.

Most people were never taught how to
manage time—only how
to react to it.

But time isn’t something to manage.

It’s something to protect.

Here are 11 simple systems that protect
your hours and take back your day:

☑️Pomodoro → 
• 25 minutes on, 5 minutes off.
• Do 4 rounds, then take a longer break.

✅3-3-3 Rule → 
• 3 hrs deep work.
• 3 quick tasks.
• 3 maintenance tasks.

☑️Eisenhower Matrix → 
• Do, decide, delegate, delete.
• Sort by urgent vs. important.

✅2-Minute Rule → 
• If it takes less than 2 minutes, do it now.

☑️ABCDE Method → 
• Rank tasks.
• A = must, E = eliminate.

✅Eat the Frog → 
• Tackle your hardest thing first.

☑️Time Blocking → 
• Assign hours for each task.

✅Kanban Board → 
• Visualize tasks.
• To do → Doing → Done.

☑️80/20 Method → 
• Focus on the 20% that 
creates 80% of the results.

✅Getting Things Done → 
• Capture tasks and organize.
• Then, reflect and repeat.

☑️MSCW Method → 
• Must, Should, Could, Won’t. 
• Prioritize fast.

The hours are already there. 

The system you choose decides whether 
they move you forward or keep you stuck.

📌 Want PDFs of my infographics + growth tools?
⏩ Go Here: https://lnkd.in/g2xbnwhp

_____________________

🛠️ Build your digital product with me live - 
👉 Learn more here: https://lnkd.in/gqe24hWi 

Please repost to help others out there! ♻️

You’re not “too emotional”—

You’re carrying two realities at once:

Most people try to control what they feel.

But emotions were never meant to be caged.

They’re not flaws to fix—

They’re data.

They’re how your body and brain
speak truth before words do.

Look closer and you’ll find your most
powerful traits aren’t pure—
they’re layered.

For example:

🟠 Joy + Sadness = Bittersweet
🟡 Anger + Compassion = Assertiveness
🟡 Hope + Doubt = Determination
🟠 Confidence + Vulnerability = Courage
🟡 Peace + Uncertainty = Resilience

This mix? That’s not a malfunction.

That’s your wisdom forming in real time.

It’s how you learn what matters—
what hurts, what heals, what’s next.

And once you can name it,
you can work with it.

Self-awareness starts where judgment ends.

Feel first. Then listen.

That’s how emotion turns into wisdom.

📚 I'm hosting a free online workshop to
build a digital product WITH you live.
➡️ Save your seat: https://lnkd.in/g3tvdU8B

______________________

📂 Get my full library of free tools — guides, templates, PDFs, and videos:
👉 Go Here: https://lnkd.in/g2xbnwhp

Please repost to help others out there! ♻️

Self-belief isn’t something you feel—

It’s something you build:

And most people build it backwards.

They wait until they “feel ready.”

They chase confidence like it’s a finish line.

But belief doesn’t show up first.

Proof does.

Here’s what the path really looks like:

🔴 Doubt Zone
• Feels safe, but keeps you stuck
• You overthink, compare, and feel foolish
  
🟠 Resistance Zone
• Critics get loud
• You celebrate effort, but progress feels slow

🟡 Skill-Stacking Zone
• Small wins stack
• You learn one thing at a time
• Support makes belief grow

🟢 Belief Zone
• You take bold action
• Trust yourself
• Help others believe too

🔁 The Loop That Builds Belief
• Notice doubt — don’t follow it
• Act before you feel ready
• Repeat. Belief grows with proof

Every action is proof.

And proof builds belief.

You don’t need to wait to believe.

You need to move.

📚 I'm hosting a free online workshop to
build a digital product WITH you live.
➡️ Save your seat: https://lnkd.in/g3tvdU8B

______________________

🧰 Want my entire toolbox for free — checklists, templates, PDFs, and trainings?
👉 Go Here: https://lnkd.in/g2xbnwhp 

Please repost to help others out there! ♻️

Metrics don’t replace leadership—

They reveal it:

Great leaders don’t guess,
they measure what matters.

Because what you track 
shows what you value—

And what you value 
shapes your results.

Here are a few simple ways 
to track better leadership:

🟥Strategy
• Measure if projects actually make an impact.
• Watch your market position and key changes.

🟨Engagement
• See how connected your team feels.
• Track why people stay or leave.

🟦Efficiency
• Find slow systems and fix them.
• Cut waste and track savings.

🟩Finance
• Track growth each month.
• Know your profit, not just revenue.

🟪Innovation
• Track new ideas and results.
• Spot untapped markets.

Should you track all of these?

No - choose what best fits your needs.

Clarity turns effort into progress.

Measure what matters, 
not what’s easy.

Because what you track 
becomes what you achieve.

📎 I built a free library for you — PDFs, frameworks, and short trainings:
➡️ Go Here: https://lnkd.in/g2xbnwhp

_____________________

🛠️ Build your digital product with me live - 
👉 Learn more here: https://lnkd.in/gqe24hWi 

Please repost to help others out there! ♻️

taplio

The Battle

Kim Fitkin

Justin Mecham

Followers

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taplio

The Battle

Kim Fitkin

Justin Mecham

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Justin Mecham's LinkedIn Performance

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Performance ScoreJustin Mecham's LinkedIn Performance