After HP acquired Poly, my role expanded to include enhancing the interaction between Poly headsets and HP commercial PCs. This shift allowed me to focus on collaborating with multiple teams to create a seamless integration between the two product lines, improving compatibility, and elevating the overall user experience. 

I worked hand-in-hand with a group of portfolio product managers, diving deep into their world to fully grasp the unique details of their products and industries. This collaboration gave me valuable insights that helped guide a larger mission: to merge and harmonize the various product backend platforms. By understanding the nuances of each product, I was able to identify key opportunities for integration that would streamline operations and align with the broader business unit strategy. It was a process of discovery, innovation, and teamwork, ultimately leading to a stronger, more unified approach across the whole portfolio and the entire business.

I took the lead in driving the software product roadmap for the headset business unit, ensuring every milestone aligned seamlessly with the company’s larger goals. It wasn’t just about planning for the next feature or update, it was about strategically guiding the product’s evolution to meet both immediate needs and long-term objectives. By working closely with stakeholders and keeping a pulse on market trends, I ensured that each decision moved us closer to our vision while staying true to the broader business strategy. This approach allowed the roadmap to become more than just a plan—it became a path to continued growth and innovation.

Product Manager

Poly

Driven by a desire for improvement, I led a series of key initiatives that completely reshaped the software release cycle. By streamlining processes and introducing more efficient methods, we doubled the release cadence per year. This newfound speed allowed us to deliver critical updates and new features, ensuring we stayed ahead of customer demands. The impact was significant—faster feature deployment, improved user satisfaction, and a stronger, more agile development team ready to tackle new challenges.

Developed and launched an entirely new software strategy for the headset group, designed to introduce cutting-edge features, functionalities and processes. The strategy was built with a focus on enhancing every aspect of the user experience, including strengthening our relationship with customers. Through a careful blend of innovation and execution, we successfully integrated these improvements, making the headset more dynamic and user-friendly. The outcome was transformative: users now enjoy a smoother, more engaging experience, and the headset product became a key player in their everyday routines. This marked a significant leap forward in both functionality and customer satisfaction.

NICE inContact

Led the strategy for launching five new digital channels, carefully crafting a plan that would not only meet market trends but also cater to evolving customer needs. From concept to execution, I guided the development process, ensuring each channel was built to enhance the product and offer a better user experience. The successful implementation of these channels marked a turning point, as they seamlessly aligned with both market demands and customer expectations, driving meaningful improvements and boosting the product's overall value.

I worked closely with the curriculum team to bring a new training initiative to life. Together, we developed and delivered a series of internal training videos for a new product, designed to improve staff proficiency. The collaboration was key, by combining their expertise in education with my product knowledge, we created engaging and effective training materials. The result was a more confident and capable team, fully equipped to understand and support the new product.

Product Manager II

I designed tailored onboarding and training plans for a diverse range of customers—SMB, mid-market and enterprise. Each plan was carefully customized to address the unique needs of each client, ensuring they had the tools and knowledge necessary for a smooth platform launch of NICE InContact. By focusing on their specific challenges and goals, I was able to help them hit the ground running, setting them up for long-term success right from day one.

I conducted hundreds of in-depth training sessions, both live and remote, engaging with various departments to empower our customers. Each session was designed to provide them with the essential skills needed to navigate and utilize the platform effectively for their unique needs . With each interaction, I could see how their newfound skills transformed their approach, enabling them to leverage the platform to its fullest potential.

Customer Onboarding Manager

I organized and led an intensive three-week technical support training program, bringing together partners eager to enhance their skills. Each day was filled with hands-on exercises, engaging discussions, and real-world scenarios, all designed to equip them with the knowledge they needed. By the end of the program, the partners emerged certified as tier 1 support providers, ready to offer exceptional service to their customers. It was a proud moment for everyone involved, knowing we had set them on a path to success.

I set out on a collaborative journey, working alongside various departments to tackle a common challenge: the high volume of trouble tickets from newly onboarded customers. Together, we brainstormed and implemented strategies, sharing insights and expertise from each team. It was a collective effort, fueled by our shared commitment to enhancing the customer experience. Slowly but surely, we began to see the results of our hard work. Through proactive measures and streamlined processes, we successfully reduced trouble tickets by an impressive 40%. This achievement not only eased the burden on our support team but also brought greater satisfaction to our customers, who felt more confident navigating our services.

Technical Support Engineer II

Total Protection Inc

Lead Security System Technician

Hi, I’m Kody, and I’m seeking my next opportunity as a Product Manager at a B2B SaaS company.

As a customer-obsessed, technically proficient Product Manager, I excel at deeply understanding my product to create exceptional customer experiences that drive retention and loyalty.

My path to Product Management wasn’t traditional—I started in Customer Support, where I onboarded hundreds of users and gained extensive technical expertise. I used to think Product Managers just attended meetings and acted as Subject Matter Experts. That changed when a Director in the product encouraged me to apply for an open Product Manager role. Initially, I was skeptical, and so was the hiring manager, who questioned why we were even meeting since I didn’t have a PM background.

But after our conversation, he saw what I could bring to the table and said, “You’ve been customer-facing for four years and know the product inside and out. I can teach you product management, but I can’t teach someone to be naturally customer-focused. And you are exactly who we need.”

Since then, I’ve devoted time and energy to learning and driving continuous improvements in customer experience and retention—and I absolutely love it! 

Now, I’m eager to connect with customer-driven SaaS companies or fellow PMs to explore new opportunities and share stories on how to innovate product management.

Let’s connect!

Kody Davis

The Conscious Professional

We help professionals in a variety of industries to...

✅ Gain clarity on their career path (…so they have a clear vision of how to build a fulfilling career)
✅ Perform at a higher level (...without needing to put in more hours)
✅ Find a healthy balance (...so they can be present with those who matter most)
✅ ...all without having to work themselves to death.

Message me on LinkedIn or schedule a call now: https://jayabbasi.me/1on1/

For inquiries including corporate training workshops, corporate coaching programs, or speaking events, schedule a call here: https://jayabbasi.me/calendar-live-training-initial-discussion/

CEO and Founder

Tesla

Developed and launched sales training programs for NA Energy Sales consisting of 550+ employees in 24 states. Proactively supported and collaborated with Director of Energy Retail and Regional Energy Managers to determine the problem areas we are working to solve and planned training/coaching programs to improve results.

•	Supported an 11% growth of Tesla’s energy business in Q3 2018 through the launch of Masterclass trainings, short and effective video content, and engaging online training courses

•	Successfully launched nationwide training program for all of sales consisting of over 1,000 employees to begin selling our full ecosystem of products, including vehicles, solar, and energy storage

•	Collaborated to launch new Tesla training platform granting access to on-demand resources, including short tutorial videos, best practices from peers, and onboarding curriculum for sales teams

NA L&D Programs Manager, Energy

Responsible for overseeing sales training coaches in 13 states on the East Coast. Worked closely with senior sales leaders to plan trainings and create coaching plans in their markets to improve profitability. 

•	Developed and launched virtual instructor led Energy Manager Training with 65 leaders nationwide resulting in a 4.91 out of 5 Net Promotor Score 

•	Supported growth of Powerwall 2 through training and in market coaching contributing to a 50x increase in orders and a 27x increase in installations

•	Developed training programs and in market coaching plans to increase Tesla Financing / Cash Purchases for energy products, resulting in a 141% increase in Tesla Financing / Cash Purchase Agreements

Sales Training Manager, Energy

Associate Manager, Energy Sales Training East

•	Developed and launched nationwide training on Powerwall 2, leading to a 41% increase in sales and a 104% increase in Final Contracts on the East Coast

•	Facilitated 13 trainings in 15 days to sales teams on Powerwall 2 throughout the East Coast, consisting of education, modeling behavior, and audience engagement through gamified activities

Sales Development Manager

•	Coached, developed, and managed 10-15 Field Energy Consultants covering 14 counties in Northern NJ

•	Improved customer retention and pull through to solar installation by over 100% in 12 months

•	Ranked number three out of over 150 teams in March of 2017 for projects per representative ready for solar installation

•	Developed “Non-Verbal Communication” training to improve sales effectiveness through body language, tone of voice, and other non-verbal skills which was incorporated into the onboarding curriculum

Regional Sales Manager

Manager in Training

•	Ranked number one in overall volume of sales on the Pine Brook team each month

•	Earned “Rookie of the Year” honors and received employee of the month merit six consecutive months

•	Developed and facilitated trainings for other Energy Consultants on how to have an effective consultation at the request of sales leaders on multiple occasions

Field Energy Consultant

GAIN Capital

•	Supervised the team responsible for processing over $80,000,000 worth of transactions on a monthly basis

•	Managed client, partner, and vendor relationships by exceeding the expectations of our stakeholders and delivering excellent customer service; used Salesforce CRM tool to log communications with clients and create/analyze reports

•	Led and developed team members to assure they have the knowledge, tools, and drive to deliver superior productivity each day

•	Assured representatives are well-equipped with continuing training while identifying key metrics in order to measure success and performance benchmarks 

•	Developed and launched knowledge based evaluations through a fun and interactive program titled “Treasury Jeopardy” to ensure all representatives were well versed on compliance related subjects

Treasury Supervisor

•	Sustained business relationships with global corporate and individual clientele by assessing incoming applications and providing technical support for trading platforms

•	Engaged with 1,000 clients per month to retrieve documentation or funding to convert pending applications into live trading accounts

•	Acknowledged, on multiple occasions, for high performance and client relationship building with company awards

Senior Client Services Representative

Bob's Discount Furniture

•	Processed sales transactions and delivered over $2,000,000 worth of merchandise

•	Serviced clients from a variety of backgrounds by utilizing Arabic and Spanish language skills

•	Analyzed weekly reports to stay informed of product inventory and corresponded with clients to schedule time-sensitive deliveries

•	Ranked #1 sales representative in store for 2007 -2010; ranked #2 out of more than 100 company employees for 2008

Sales Representative

International Institute of New Jersey

•	Counseled refugees and asylum seekers from Iraq, Kenya, Afghanistan, Egypt, and Cameroon on employment opportunities in the United States;  applied knowledge of New Jersey and federal laws to advise clients on recertification of professional licenses

•	Interviewed Arabic-speaking clients to develop professional profiles by identifying skills, qualifications, and employment readiness
  
•	Collaborated with a team of four to create the curriculum for a pre-employment readiness program

Employment Services Intern

I Help Professionals Build Careers They Love (w/out suffering burnout) | Former Tesla Leader | 1,000+ Professionals Trained | 9+ Yrs of Mindfulness Training | Int'l Speaker 🎤 | Proud Dad 👨‍👧 | Questions? DM any time

In 2014, my father passed away suddenly from a heart attack. It was devastating. I was also in debt, burnt out from my work, and my marriage was falling apart. I felt…stuck.

I decided to make some changes.

The skill I learned to develop changed my life completely.

The skill is 𝙨𝙚𝙡𝙛-𝙤𝙗𝙨𝙚𝙧𝙫𝙖𝙩𝙞𝙤𝙣.

I learned to look OBJECTIVELY at how I operate.

How I think.
How I feel.
How I behave.

I learned to understand WHY I do the things I do, and how to change my behavior.

I recognized that circumstances weren’t the reason why I felt stuck in my career.

It was how I 𝙞𝙣𝙩𝙚𝙧𝙥𝙧𝙚𝙩𝙚𝙙 the circumstances and how I 𝙧𝙚𝙡𝙖𝙩𝙚𝙙 to them.

By developing this skill, I learned how to:

Be resilient.
Perform better.
Lead better.
Work better with others.

The practice I learned to develop self-observation is 𝙢𝙞𝙣𝙙𝙛𝙪𝙡𝙣𝙚𝙨𝙨, which completely turned my life around.

I joined Tesla and got promoted 6 times in under 4 years, working my way up to running training at a national level.

I launched a successful 6-figure business in under 6 months.

I'm in a happy and healthy relationship.

I’m in the best shape of my life.

𝐓𝐇𝐄 𝐏𝐑𝐎𝐕𝐄𝐍 𝐒𝐘𝐒𝐓𝐄𝐌 𝐅𝐎𝐑 𝐏𝐑𝐎𝐅𝐄𝐒𝐒𝐈𝐎𝐍𝐀𝐋𝐒

I’ve helped 𝙝𝙪𝙣𝙙𝙧𝙚𝙙𝙨 of professionals in a variety of industries to:

✅ Gain clarity on their career path (…so they have a clear vision of how to build a fulfilling career)
✅ Perform at a higher level (...without needing to put in more hours)
✅ Find a healthy balance (...so they can be present with those who matter most)
✅ ...all without having to work themselves to death.

𝐇𝐎𝐖 𝐖𝐄 𝐆𝐄𝐓 𝐑𝐄𝐒𝐔𝐋𝐓𝐒

The G.A.M.E. methodology is a proven framework that’s helped many professionals get results (check out these testimonials to see what past clients have said about our programs >> https://jayabbasi.me/#testimonials)

𝐖𝐇𝐎 𝐖𝐄 𝐇𝐄𝐋𝐏

We help high-achieving professionals build careers they LOVE without suffering the pitfalls of stress, anxiety, or burnout.

Our GROWTH Accelerator program is the perfect fit for the driven professional that wants to elevate their career without sacrificing their well-being.

Your story is my story. I’ve been in high-pressure work environments and know what it takes to perform without sacrificing personal well-being and family time.

𝐈𝐅 𝐓𝐇𝐈𝐒 𝐒𝐎𝐔𝐍𝐃𝐒 𝐋𝐈𝐊𝐄 𝐘𝐎𝐔, 𝐇𝐄𝐑𝐄 𝐀𝐑𝐄 𝟑 𝐖𝐀𝐘𝐒 𝐖𝐄 𝐂𝐀𝐍 𝐇𝐄𝐋𝐏 𝐘𝐎𝐔:

1️⃣ - Learn more about how we can help you on our website >> www.jayabbasi.me
2️⃣ - DM me personally
3️⃣ - Book a call to learn about our programs (15 min) >> https://jayabbasi.me/1on1

Jay Abbasi

One of the biggest shifts in my life happened when I realized this 👇.


Just because something is stressful doesn’t mean it deserves a permanent place in my mind.


You can’t control every outcome.

You can’t predict every twist.

You can’t solve every problem immediately.


But you can decide what you dwell on.

Focus on what you can influence.

Release what you can't.


Your peace depends on it.


With me? 🙂

When you accept your current reality, you create room for what's next.


Acceptance doesn't mean resignation.

You can accept what is...

While working to improve what is.


Only then do you open space for future possibilities.

I used to compete with other people, then I learned this valuable lesson...


Trying to "beat" other people only creates more stress in my life.


Additionally...

That comparison makes me more resentful and less compassionate to others.


Instead...

I work to be better than I was yesterday.

That's real progress.


With me? 👇

Are you telling yourself that 2026 will be your best year yet? Well...here's my challenge to you...



Why wait for 2026 to begin before making some positive changes?


We always say...

“Next year will be my best year.”

But why not begin now…

And carry that momentum into 2026?


Growth doesn’t happen on January 1st.

It happens in the choices we make right now.


Take the first step today...

Even if it’s small.


With me? 👇

When I learned this, it changed everything for me.


The secret to success...

Is detaching from outcomes.


Set big goals...

Get after it with everything you got...

But detach from the outcome.


You can't control how it'll play out...

So don't attach to a specific result.

Because when you do, you get stressed, discouraged, and burnt out.


Instead...

Be adaptable as you pursue your goals...

Pursue them knowing that it'll never go exactly as planned...

And give yourself permission to enjoy the ride.

We never really know the battles people are fighting.

Their stress.
Their challenges.
Their struggles.

So let's give each other grace.

It costs absolutely nothing to be kind 🙂.

Three mindset shifts changed everything for me.


Two years ago, I was on Zoom calls all day.

I wanted to get back into speaking.

I missed being around people.

I missed the energy...

I missed the connection!

So I stopped waiting and decided to go for it.

Today, I’m traveling, keynoting conferences, and leading workshops across the country because 2 years ago, I committed to being:

1. Relentless - choosing to keep going, to never quit, even when it's hard

2. Open - willing to learn, adapt, and try new things.

3. Courageous - taking consistent action and doing the uncomfortable things others were hesitant to do.


It's December, and in the last month of the year...

You may already be thinking about what you wish to accomplish in 2026.


Whatever you want to achieve…

If you adopt these 3 mindsets...

Your success is inevitable. 


I’m rooting for you.

So honored to receive this feedback from my keynote at the 16th Annual Leadership Breakfast in Jacksonville.


Hearing that the tools were practical...

The strategies were applicable...

And the conversations felt both informative and engaging...

Is exactly what I hope leaders walk away with.


When teams feel equipped personally and professionally...

Real change becomes possible.


Thank you to everyone who showed up, and to FCWWC for your trust.

It was an honor to contribute to such an impactful event!

Testimonials from the FCWWC Leadership Breakfast

A special episode of "Unstuck" with a very special guest drops this Monday…👀


I sat down for an in-person interview with my lovely wife, Alexandra Preziosi.

There’s something different about sitting across from the person who knows you better than anyone.

The person who’s seen every version of you, every dream, every fear, every messy middle.

In this episode, Alex shares how she went from a stable 9-5...

To building a thriving real estate business...

To navigating the uncertainty and the quiet fears that come with choosing a new path.

It's one of my favorite conversations I've ever recorded.

We even included some fun bloopers from the episode because if you know us, you know we can't stay serious for too long 😂😂.

You don't want to miss this one.

👉 Tag someone who’s thinking about going after their dreams.

Here's how journaling changed my wife's life...


She's written over 40 journals...

And it's helped her to clear her mind...

Spark creativity...

And make sense of her thoughts.


If it weren't for journaling...

She wouldn't have made such huge leaps in her career.


In this special episode of "Unstuck"...

I interview my wife, Alexandra Preziosi...

A real estate entrepreneur and former Federal Reserve Analyst...

And she shares how she moved through discomfort and built her own business from scratch.

Together, we explore:

🔹 How journaling can spark clarity, creativity, and action
🔹 How to work through discomfort and uncertainty
🔹 How to take small steps to build a career you love

🎧 Full episode in the comments 👇.

🔔 Follow Jay Abbasi for more insights on mindful leadership, personal growth, and building a life you love.

We just celebrated Thanksgiving, and we're reminded to be grateful, but here's the problem...


We get back into our day-to-day....

Life happens so fast...

And how often do we go through the best moments without ever slowing down?


True happiness grows when you pause long enough to notice the good stuff.


Next time you're laughing with friends or family...

Turn up the gratitude.

Let yourself feel it.

Savor it.

That’s how life becomes fuller...

One intentional moment at a time.


Happy Thanksgiving, everyone!


Want to learn 3 science-backed strategies for practicing gratitude?

Check out the latest episode of "Unstuck" (links in the comments below ⬇️).

You'll succeed in 2026 if you have a clear focus. So what's your primary career focus in 2026?👇


Comment below...

What advice would you give anyone who's also focusing on this aspect of their career? 👇

What's your primary career focus in 2026?

The author can see how you vote. Learn more

Screens aren't just entertaining kids..they're rewiring their brains. READ THIS!


They're designed to hook the developing brain...

And the effects run deeper than most parents realize.

With 80% of brain growth happening by age three...

Overstimulation can shape behavior, attention, and emotional regulation for years.

In this episode, I sit down with Will Maurer, award-winning media executive and founder of the Children’s Media Research and Reform Lab, to explore the real impact of screen time on young kids.

We explore Daniel’s story, a father torn between burnout at work and guilt at home as his toddler becomes increasingly overstimulated and he begins to fear he’s part of the problem.

Together, we explore:

🔹 What screen time does to the developing brain
🔹 How parents can set healthier digital boundaries
🔹 How to stay present and intentional with kids while leading demanding teams

🎧 Full episode in the comments.

🔔 Follow Jay Abbasi for more mindful leadership insights.

taplio

The Battle

Kody Davis

Jay Abbasi

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Jay Abbasi's LinkedIn Performance

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