I help health and medical tech companies ensure adoption and lasting impact by translating complex technology into clear value for clinicians, administrators, and patients.

𝗬𝗼𝘂𝗿 𝗯𝗲𝘀𝘁 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘄𝗮𝗻𝘁 𝗮 𝘁𝗿𝘂𝘀𝘁𝗲𝗱 𝗮𝗱𝘃𝗶𝘀𝗼𝗿, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗮 𝘃𝗲𝗻𝗱𝗼𝗿.

They want strategic partnerships that drive measurable outcomes, proactive relationship management that anticipates their needs, and data-driven insights that influence their business decisions.

That's what I deliver as a Client Success Manager by:

🎯 Driving revenue growth through strategic account management and expansion initiatives 
📊 Leveraging data storytelling to make compelling recommendations that influence stakeholder decisions
🤝 Building trusted advisor relationships at all organizational levels through active listening and stakeholder-focused communication

I was inspired to focus on client success after overcoming two malignant brain tumors at 15, learning what's possible when teams align around common goals with clear communication and mutual support. 

This experience shaped my approach to:

Strategic relationship building - I connect clients with network resources beyond my scope, becoming their go-to trusted advisor for business challenges.

Cross-functional collaboration - I excel at facilitating communication between departments, ensuring seamless client experiences while keeping projects on budget and timeline.

Proactive account management - I treat challenges as opportunities, using analytical skills to identify solutions before they become problems. (Pivoted a critical La Familia anti-Fentanyl campaign after major stakeholder departure, leading cross-functional teams to successful regionwide deployment.)

Product expertise and translation - I absorb complex technical knowledge and translate it into revenue-driving outcomes for diverse decision-makers. (Helped Enovix distill 45-minute technical explanations into compelling 2-minute stories, supporting their $1.13B SPAC and $250M Army contract.)

Client retention and satisfaction - I genuinely celebrate when stakeholder connections I facilitate lead to breakthrough partnerships and business wins.

I host The Human Connection Podcast, exploring how companies build high-retention relationships that drive sustainable growth. (https://podcasts.apple.com/us/podcast/the-human-connection-podcast/id1789888599)

Ready to discuss how I can drive client satisfaction, retention, and revenue growth for your team? Email kpontau@gmail.com or send a DM. 

Let's connect!

Karl Pontau

KJ Content Marketing

⫸ CONTENT MARKETING COACH & SEO MENTOR
I help service-based businesses create and use content marketing that is optimized for Google search to get found online by their ideal clients/customers/patients.

⫸ SPECIFICALLY, I HELP SERVICE PROVIDERS WHO:
✔️ Work with consumers or other businesses.
✔️ Are on track for $100K or more revenue in 2020.
✔️ Have 1-2 owners.
✔️ Have at least 2 years of experience.
✔️ Are committed to their craft and serving others.
✔️ Can commit 3 hours per week.
✔️ Are 100% committed to getting results.
✔️ Are friendly, coachable, and open to trying new things.

→ If this is you, send "LinkedIn SEO Pilot" to karen@kjcontentmarketing.com

Content Marketing Coach & SEO Mentor

healthlaunchpad

SEO Lead

Dr Karen Finn

I help individuals find their way through the chaos and confusion of ending a love relationship so they can be happy and confident again.  I help people who want consistent support and direction through individual coaching.  For those who want to work through the end of their relationship within a group I offer both in-person and on-line workshops. And for those who want to do it on their own I have a step-by-step, day-by-day program that's delivered by email.

Life Coach, Writer, Speaker and Consultant

Micron

Senior Mgr Corporate Dev

Process Control Central Engineer

K Finn Consulting, Inc

Independent Consultant

Motorola

Process Control Section Manager

⫸ CONTENT MARKETING COACH & SEARCH ENGINE OPTIMIZATION (SEO) MENTOR/STRATEGIST
I help service-based businesses get found online.

Are you trying to figure out how to make your business more visible online? Do you wish more people would visit your website?

⫸ SPECIFICALLY, I HELP SERVICE-BASED BUSINESSES WHO:
✔️ Work with consumers (B2C) or other businesses (B2B).
✔️ Are on track for $100K or more revenue in 2020.
✔️ Have 1-2 owners.
✔️ Have at least 2 years of experience.
✔️ Are committed to their craft and serving others.
✔️ Can commit 3 hours per week.
✔️ Are 100% committed to getting results.
✔️ Are friendly, coachable, and open to trying new things.

→ If this is you, send "LinkedIn SEO" to karen@kjcontentmarketing.com

⫸ GHOSTWRITER/EDITOR:
I create and edit existing content for service-based businesses.

⫸ WEBSITE TRAINER:
I help people learn how to work with their websites so they can make small (or large) changes when needed instead of waiting for their webmaster to address their needs.

⫸ COPYWRITER:
I create content for websites including landing pages, about pages, home pages, and services pages.

⫸ CEO:
I co-founded KJ Content Marketing in 2015. Our work has helped hundreds of service-based businesses get found online and grow.

⫸ COMMUNITY SERVICE:
I have been a board member of the Red Oak Area Chamber of Commerce since January 2020.

⫸ CONNECT WITH ME:
I regularly share tips and articles related to content marketing and SEO. I am also available for podcast interviews and media commentary on these and related topics.

Call: ✆ +1 817 993 0561
Email: ✉ karen@kjcontentmarketing.com
Visit: ☛ https://kjcontentmarketing.com

⫸ FREE CONTENT MARKETING & SEO RESOURCES:
Visit: ☛ https://kjcontentmarketing.com/what-is-content-marketing-blog/


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The Battle

Karl Pontau

Karen Finn, PhD

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