Purpose Searching

Every job I’ve ever had…sales in hospitality, managing a territory, and everything in between…has built the foundation for what I do today. 

I’ve swam in the ocean of unfulfillment, drowning in bullshit tasks and activities, believing the only way to achieve more was to do more. 

I lived it. I proved it wrong.

The truth? 

Growth doesn’t come from doing everything. It comes from doing what matters. That’s why I focus on mindfulness as the key to growth; so you and your business don’t have to make the same mistakes. 

Let’s build your path forward…one that’s aligned, impactful, and purposeful.

No niche.
No funnel.
No 5am routine.

Just stillness.
Some breath.
A dog.
A parrot.
And a post when it feels real.

That’s the whole thing.
Follow us for mindfulness, LinkedIn, food & beverage tech/AI stuff!

Kyle Faulkner

Right when I started doubting myself…

LinkedIn hit me with this.

#7 worldwide in Meditation (Favikon)
On a platform I spent almost 20 years on
before anyone noticed I was even here.

Wild.

Because meditation isn’t my “topic.”
It’s the thing that built my new life.

It’s how I landed my first real traction here.
(It literally came from working with the guy ranked #1…guess who.)

It’s how I met my soulmate.
How I’ve found the work I love.
How I’ve stayed open in moments
Where I used to shut down completely.

Meditation didn’t give me answers.
It gave me capacity.

Capacity to stay.
To breathe.
To not spiral.
To move forward when every part of me wanted to bail.

So yeah…seeing my name on this list?
It feels friggin’ surreal.

But it also feels like a reminder:

The thing you think you’ve “lost”…
is probably the thing that’s been holding you up.

If you’re questioning yourself right now,
this is your sign:

Return to the practice that made you.
Not the one that went viral.
Not the one everyone else celebrates.

The one that carried you here.

Kyle Faulkner, MA 💼

li_at

JSESSIONID

Breathing ​> Burnout | F&B Tech, AI and Virnika.ai | Exhale & Follow Us

The algorithm didn’t love you.

(It loved the mask you wore.)

You thought the traction meant truth.

But it wasn’t mastery.
Or skill.
Or alignment.

It was performance.

Right hook.
Right tone.
Right spacing.

And LinkedIn clapped.

“Good boy. Do it again.”

But mindfulness whispers:

Look deeper.

That wasn’t expression.

That was:
🧩 A voice shaped for approval
🧩 A strategy fueled by vanity
🧩 A post designed to be liked, not felt

It worked.
But at what cost?

You looked successful.

But you felt hollow.

I did too.

Then I stopped chasing the algorithm.

And started honoring myself.

Because the real win isn’t reach.

It’s self-return.

Let go of the mask.

Let presence speak.

What version of you are you done performing for?

PS - Yes, I used the exact same formatting on this post to see what happens 🤣

PPS - Perspective is still very, very important!

I forgot to post today…

But…Angbeen Azeem 🎀 is back.

Breathing ​> Burnout | Exhale & Follow Us

Banned from a LinkedIn group

…because of Farrah.

Yep.
One accidental poodle post
and I’m exiled like I violated international law.

Turns out the group had a “1 post per week” rule.
Did I read it?
Absolutely not.
I was too busy running polls, building connections,
and apparently being the only human posting anything remotely engaging in there.

What really stings?
When you get banned, you also lose the metrics.
Thousands of poll votes.
Tens of thousands of impressions.
All the operators I was quietly building a long-term database around.
Gone.
Like they never existed.

I wasn’t just posting.
I was experimenting.
I was learning.
I was actually changing how I sell.

And then?
Boom.
Farrah hits “publish,”
and suddenly I’m LinkedIn-persona non grata.

So what now?
Do I throw a fit?
Send a grumpy email?
Stage a peaceful protest outside the group admin’s house?
(Satire…mostly.)

Honestly?
I’m just going to breathe.
And maybe laugh a little.

But banning me over a poodle?
That feels…extreme.
Possibly unconstitutional.
Definitely personal.

Anyway...
if anyone sees me wandering around LinkedIn looking dazed,
just know I’m recovering from digital exile.

And Farrah?
She sends her apologies.
Kind of.

LinkedIn. Give me a break. 
I’m the mindfulness guy…but
For real. This post wasn’t this “bad”?

Earlier this year, John Kraski posted about a car full of bananas. Then Mario Lopez showed up.
Naturally, it went kind of viral.

Not because it was clever. 
Not because it was optimized.
But because it made people stop.

I’m thinking about that post right now
because this is happening as I’m writing this.

I didn’t know what to post today.

No idea.
No plan A. 
No back up ideas. 

And then…just now…

I saw it.

A truck bed full of pumpkins.
Covered in snow….
…just sitting there.

No setup.
No meaning attached.
No reason.

It hit my brain the exact same way
John’s banana car post did.

Immediate interruption.

And suddenly I understood
why his post worked.

#LinkedIn gets complicated fast
if you overthink it.

Formats.
Rules.
What “performs.”

But it also gets incredibly simple
when something pulls you into the moment.

John didn’t decide to post bananas.
They grabbed his attention.

I didn’t plan pumpkins.
They just happened
five minutes ago.

That’s the whole thing.

Which makes this part absurdly fitting:

Favikon has me ranked
#2 in the United States for meditation content.

Not because I explain meditation.
Not because I teach technique.

But because I keep doing this;
noticing what stops me
and writing from there.

Mindfulness isn’t always quiet.
Sometimes it’s strange.

Sometimes it’s fruit in the wrong place.
Sometimes it’s snow on pumpkins.
Sometimes it’s realizing you don’t know what to post
until the world hands you something.

This post didn’t come from a strategy.
It came from paying attention.

Literally, just now.

Every seen a car full or bananas?
Or a truck full of snow-covered pumpkins?

Let us know below👇🏼

PS - Follow John. 

PPS - Follow me too.

LinkedIn,
You hate mindfulness.
And you 100% know it, too. 

You love the idea of it.
You love the way it looks.
You love the mindful quotes.
The cleansing smell of Palo Santo. 

But real mindfulness?
Actual presence?
Feeling your actual feelings?

Yeah.
You hate that sh*t.
You hate sitting still.
You hate slowing down.
You hate pausing long enough…
to hear the sound of your own exhaustion.

You would rather post.
Or scroll.
Or optimize.
Or pretend your burnout is “momentum.”

You’ll read a 7-step morning routine
before you’ll take one intentional breath.

You’ll comment “So true!!”
on something you didn’t even finish reading
because pausing felt like a threat.

And you’ll talk about emotional intelligence
like it’s a badge or something…

instead of a skill you’re terrified to practice.

Mindfulness forces you to see yourself
and LinkedIn is a platform built on performance.

Awareness ruins the act.
Presence exposes the truth. 
Stillness interrupts the “hustle”.

Of course you hate it.
It threatens your favorite coping mechanisms.

Rant over after this:

Mindfulness isn’t here to make you comfortable.
It’s here to make you honest.

Not calm.
Not soft.
Not serene.

Honest.

Honest enough to admit
you’ve been sprinting inside a life
you never stopped to notice.

Honest enough to see the gap
between the person you post as
and the person you are.

Honest enough to breathe
before you perform.

And when you finally do?

When you slow down long enough
to feel what’s actually happening in your own chest?

That’s when the hate dissolves.

You don’t hate mindfulness.
You hate what it shows you
before you’re ready to look.

PS - If you made it to the end, there’s a chance you don’t hate mindfulness anymore. You’re just finally meeting it.

If your dog is happier than you, 

You should at least be asking yourself “Why?”

According to Grandma, a lady at the golf course officially declared Farrah is “Champagne” in color. 

Not cream.
Not tan.
Not “golden-ish.”

Champagne.
Which honestly checks out…she does trot around like she’s late to her own gala.

What does this have to do with LinkedIn?
Absolutely nothing.

But here’s the little truth Pumpky just shared:

If you aren’t enjoying your pets —
or your people —
or your actual life…

Maybe your job is the problem.
Not you.

Farrah’s out here living like a luxury beverage.
Might be time the rest of us stopped living like flat soda.

🥂 Cheers from Champagne Farrah.

I know I post a lot.

But so do the people I learn from.

And the funny part is…
when you post this much, you start noticing the three camps of LinkedIn:

Camp 1: “Please get this man off my feed.”
No hard feelings.
The algorithm tucks them in and hides me.

Camp 2: “Kyle posted? Clear my schedule.”
I don’t know how you keep up,
but thank you for pretending I’m worth it.

Camp 3: “I’ll get to it when I get to it.”
You’re my people.
Because I have creators I love…
and even I can’t keep up with their chaos.

But here’s the part no one talks about:

When you post a ton,
and I post a ton,
we silently forgive each other for not keeping up.

There’s this unspoken agreement:

“I see you.
Even when I don’t see you.”

It’s one of the strangest, softest dynamics here on LinkedIn…and one of the reasons I keep showing up.

If you feel this,
you’re probably one of us.

The #1 piece of advice I give

to save up to $4,000,000 on LinkedIn:

Don’t type the number.

That’s it.

LinkedIn suggested I boost a post.
$50. Normal. Civilized.

Then I got curious
and typed in a bigger number.

LinkedIn calmly informed me
I could spend UP TO $4,000,000
to promote a photo of my dog.

Let’s be clear.

The post is a poodle.
In a bow.
With a bell.
Doing absolutely nothing.

And the platform saw that and thought,
“Yes. This needs millions.”

This is LinkedIn in its purest form.

If something lands quietly,
it assumes the problem is volume.

More reach.
More impressions.
More money.

Mindfulness is realizing
you don’t need to escalate
every moment that works.

Farrah didn’t optimize.
She didn’t explain.
She didn’t pitch.

She just sat there.

And apparently that level of presence
was enough to unlock
a $4,000,000 opportunity.

So yeah...
if you want to save millions on LinkedIn:

Notice what’s already working
before you try to make it louder.

Avoiding the Boost button might be 
the most mindful move on this platform.

There’s a heaviness I’ve been carrying for years…

(And you have too.)

this pressure to “get it right.”

In life.
In love.
In work.
In healing.
In everything.

And I think I’m finally accepting
that “right” doesn’t exist.

Just aligned.
Just honest.
Just present.

This post is me choosing presence over perfection…

one more time.

LinkedIn during the holidays is unhinged.

And so are you.

Year-end reflections.
Forced gratitude.
“I’m so thankful for my network” posts loading by the second.

Meanwhile…

Farrah is sitting here
in a bow
with a bell
doing absolutely nothing.

No recaps.
No performance.
No resolution post.

Just present.
Fully here.
Unbothered.

This might be the most mindful thing
I’ve seen all week.

Because mindfulness isn’t adding calm
TO the drama.

It’s opting out of it entirely.
Farrah figured that out.
Have you?

PS - What are you opting out of this holiday season?

Richard just dropped a post called
“5 ways LinkedIn silently kills your post.”
(Fantastic post btw…post link in the comments.)

Which is comforting, honestly.
Because now we know the silence is intentional.

Let’s sit with it…

Ok, inhale
Now, exhale

1. The 60-Minute Cliff

Your post takes off.
Notifications light up.
You feel chosen.

Minute 61 arrives.

Stillness.

This is LinkedIn ringing the bell and saying:
“Thank you. That’s enough stimulation for today.”

Meditation lesson:
Everything peaks.
Especially excitement.

If you’re emotionally attached to the first hour,
you’re already suffering.

2. The ‘See More’ Disappearing Act

Someone clicks see more.

Not to skim.
To actually read.

And the post exits the feed entirely.

A masterclass in non-attachment.

You expressed a thought.
Then immediately practiced letting it go.

Advanced level.

3. The Ambassador Penalty

Your people show up.
Every time.
Thoughtful comments. Real words.

LinkedIn studies the pattern and concludes:
“Suspicious enthusiasm.”

Meditation lesson:
Community looks unnatural
to systems built for transactions.

The algorithm has never experienced friendship.
It cannot recognize it.

4. The Ghost Follower Reality

You thought followers were present.
They aren’t. 

Inactive accounts from 2022
still haunting your engagement rate.

Meditation lesson:
The past always drags on the present
if you keep counting it.

Big numbers are heavy.
Presence is light.

5. The Hashtag Trap

Hashtags used to mean discovery.
Now they mean intent.

Three hashtags?
Trying.

Five hashtags?
Begging.

Meditation lesson:
Simplicity ages well.
Hashtag tactics don’t.

So…here we go:

The algorithm isn’t cruel.
It’s just indifferent.

Post anyway.

Not to win.
Not to be amplified.
Not to survive minute 61.

Post like placing a stone in water.

If it ripples, fine.
If it sinks, fine.
(It does both.)

Stillness doesn’t need reach.
It just needs to be real.

What’s your take?

Netflix just dropped $72B on Warner Bros…

and you can’t even drop one breath into your own life.

Hollywood is merging universes.
Legacy studios are collapsing into each other.
Executives are pretending everything is “strategic.”

Meanwhile you’re doomscrolling LinkedIn
trying to decode whether your last post flopped
or if the algorithm just hates sincerity again.

Here’s the irony:

You’re watching billion-dollar consolidation
while your inner world is scattered across twelve browser tabs and five versions of yourself.

Netflix absorbs whole identities.
You can’t absorb your own overwhelm.

Warner Bros. Discovery restructures itself.
You can’t restructure your morning long enough
to sit with what’s actually going on inside you.

And that’s not failure.
That’s conditioning.

You’ve been taught to scale everything…
your reach
your brand
your voice
your output
your presence online

except the one thing that matters:

your awareness.

Everyone else is talking about antitrust laws
and what this means for the future of Hollywood.

Cute.
You want the real shockwave?

Most people reading this haven’t been present
for more than 15 consecutive seconds today.

So yeah - use the Netflix news.
It’s low-hanging content.
LinkedIn is obsessed with spectacle.
Might as well ride the wave.

But the mindful move isn’t posting about the merger.
It’s noticing the one happening inside you:

the part of you that’s done chasing the algorithm
and ready to actually show up to your own mind.

Netflix can buy another universe.
Whatever.

You’re trying to buy back your attention.
That’s the real acquisition.

PS — If LinkedIn starts acquiring studios,
I’m praying it gives you a storyline you actually want to live.

No alternative text description for this image

While you're still editing your Monday post,

Bray just dropped his 6th in 1 hour.

And no, he ain't gone mad.

He's just not overthinking it.

Most people treat LinkedIn like some high-stakes exam:
→ One post a day, maybe, perhaps, maybe.
→ 90 minutes polishing the hook
→ Refresh for the next 4 hours
→ Stress about engagement

Bray treats it like a sandbox.

He posted six times in one morning.

1. Tested what works.
2. Learned from it.
3. Moved on.

Then when he needs a week off?

He just takes it.

Here's what he said to me quoted!

“I make as much progress daily as I can…
but if I truly need to take the week off, I do.”

And then starts again when he's ready.

That's the real difference in how he does it.

Anyone can scream "hustle" and burn out.

But most people can't move fast w/out losing sanity.

LinkedIn doesn't need more people scared to post.
- It needs more people willing to use it in a way (that actually works for them).I

Don't follow Bray because he posted 5 times.

Follow him because he did it
without losing himself.
#mindfulness

What the hell are you even using LinkedIn for?

Seriously.
What’s your actual agenda here?

Refreshing your coworker’s new title
like it’s breaking news?

Trying to “network”
but somehow pitching by sentence two?

Sliding into DMs
with a calendar link taped to your forehead?

Launching another course
because the last one “wasn’t aligned”?

Posting about discipline
from the comfort of your 11am nap?

Collecting connections
like you’re assembling a virtual infinity stone?

Or the classic:
“I’m taking a break from LinkedIn.”
(…said while posting on LinkedIn.)

The question nobody wants to touch:

How are you showing up?

Because me and Farrah?
We’ve been half-present lately.
Floating.
Lurking.
Posting when the spirit moves

Some days we’re everywhere.
Some days we’re a myth.
Some days we show up by accident.

But the only pace that actually works?

Your pace.
With intention.
Not pressure.

So whatever you’re here for…
opportunity, community, out of boredom, or a little digital “relief”…

Are you showing up like it matters,
or just scrolling like it doesn’t?

Mindfulness myth: “It makes you calm.”

Mindfulness truth: It makes you honest.

Calm comes later.

Right after you admit you’re stressed,
annoyed, tired, overstimulated,
or one comment away
from becoming a menace.

Honesty is awareness.
Awareness is peace.
Peace is power.

Start with the truth.
Everything else follows.

ChatGPT just said to me: 
“I’d bet my life on it.”
And I believe it.

Let’s stop pretending.

You’re not here to “add value.”

You’re here because you want STRANGERS to like you. 

Tell me I’m wrong.

Tell me you don’t check your notifications like a raccoon digging through the trash for scraps.

Tell me your heart doesn’t skip when a blue-profile-ringed “influencer” likes your post.

Tell me you’ve NEVER thought:

“Wow…only 12 likes?
Is this what failure tastes like?”

We’re all sick.
Every single one of us.

LinkedIn is a socially acceptable slot machine for people who think they’re above TikTok.

We call it “building a personal brand”
but really it’s:

“Please God let me matter today.”

And you know what?

I WROTE THIS POST TO EXPLOIT THAT.

You’re reading because I’m poking the insecurity you bury under “content strategy.”

I’m tapping the bruise you hide behind those Canva templates.

I’m literally dangling the shiny objects you secretly crave:

ATTENTION.
VISIBILITY.
RELEVANCE.

And guess what?

I want it too.

I want you to read this.
I want you to gasp.
I want you to send this to someone and say…
“yo this guy is UNHINGED.”

I hope you are asking:
“What the hell is Kyle doing?”

I’m testing whether calling out the addiction…
feeds the addiction.

If shaming the hunger gets me more reach,
I WILL DO IT AGAIN.

But I’ll leave you with the only mindful truth I believe:

Visibility without intention is just another form of self-harm.
A dopamine casino.
A digital coliseum where we fight to the death for…what?
A follower count?

So the only real question worth asking is:

Are you here to be seen…
or are you here to be consumed?

(One of those will cost you your sanity.
The other will give it back.)

Now be honest…
why do YOU post on this blue hellsite?

If watching your team lose ruins your week,

this post is going to ruin your life.

Harvard found that during high-stakes games:

Fans’ heart rates jump 75%

Blood pressure spikes like you’re the one on the field

Heart attack risk increases…no, seriously

People drink more, eat worse, and make worse decisions

And you call this “fun.”

Let’s be honest:

Your body isn’t entertained.
Your body is in survival mode.

But hey…slap on a jersey
and suddenly chronic stress is “tradition.”

Here’s my story:

I quit local news.
I quit politics.
Then I quit the sports panic cycle entirely.
My nervous system finally stopped acting like a smoke alarm.

Now I sit in the bathtub
writing LinkedIn posts like a man who met his own mind again.

Meanwhile, some of you are out here
having cardiovascular episodes over men in matching pajamas
chasing a ball
while you scream at a TV
they cannot hear.

You’re not a fan,
you’re emotionally outsourcing your stress
and Harvard has the data to prove it.

(Link below)

Close games aren’t “exhilarating.”
They’re biochemical warfare.

Your team wins?
Cortisol.
Your team loses?
More cortisol.
Your body can’t tell the difference
because your body never signed up for this.

Here’s the mindfulness piece. 

Sports aren’t ruining your health.
Your relationship to distraction is.

If two hours of watching strangers compete
wrecks your emotional stability,
your peace wasn’t peace…

…at all. 

Imagine replacing one game a week
with actual silence.

If that thought made your stomach drop,
you just diagnosed yourself.

Mindfulness doesn’t care about the scoreboard.

It cares about the part of you so terrified of stillness you’d rather feel stressed than feel present.

PS — If this made you defensive, check your pulse.

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www.williamrochelle.com, a new era in business consulting aimed at delivering unmatched value and transformative solutions. Our inaugural offerings include exclusive discounts and expert guidance on ADP Payroll and ADP TotalSource, available at http://www.williamrochelle.com/adp, setting a new standard in business support.

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Chief Executive Officer

Celeb Luxury

Developing a new company approach that allows the business to scale without adding additional payroll assets.

Onboarded ADP for payroll and Health Care, Automated all Amazon, Inventory, Retail and ecommerce data entry functions by introducing EDI processes that eliminated manual input, increased productivity and reduced errors.. 

Moved our entire warehouse from Davie Florida to Central Georgia to optimize the technology offered to provide real-time insight into order flow, inventory and lead-times across all sales channels.

Maintained Amazon performance metrics while launching eBay, Walmart and Target +

Consistently challenging existing workflow to create a better process

Vice President Operations

ivgStores

Exceeding $20 million in annually with 35 onsite employees and 75 offshore. Closed due to Covid reduction in sales

IVGSTORES is a leading online Retailer with revenues exceeding 20 million dollars per year, offering hundreds of thousands of products for home, work, and play from 3,000 of the world's best brand name partners. We stand ready to ship their high quality furniture, decor, sporting goods, appliances, outdoor and children's products directly from their factories and warehouses to your home or business. We hold ourselves and our suppliers to the highest standards of performance, style, elegance, craftsmanship, uncompromising quality, and reliability.

Our Relationship with Our Customers is Our Highest Priority
Fueled by superb quality, good value, and the strength of a team that stands behind its promises, we are an A+ BBB rated business with an unwavering commitment to our customers. Working 7 days a week, our Florida staff have grown into one of the sharpest, most responsive Customer Service Teams in Retail.  We are committed to every team member in every department, each of whom are committed to success of our company.

Exceeding $20 million annual revenue

Parent Company of ShopLadder.com and Internet Shopping Club
Executive Responsibility for Customer Service, Shipping/Logistics, Purchasing and Product Development. Developed and continue to maintain strategic partnerships with the largest 3rd party marketplaces in the ecommerce space, including but not limited to Amazon, Ebay, Wal-Mart, Houzz and Jet, each of which we maintain top rated seller ratings and consumer feedback scores.

•	Restructured four independently operating departments into one unified team with individual goals focused on our core business strategy 
•	Initiated an international shipping strategy with an annual gross profit increase projection of 7%
•	Revised return policy with an emphasis on customer retention, resulting in an immediate increase in customer satisfaction and an overall decrease in refunds as a percentage of sales 
•	Decreased order processing and shipping lead times, creating a more competitive shopping experience and resulting in increased daily sales 
•	Recognized potential within core team. Created internal career paths, mentored, coached and developed key players into Team Leaders, Middle Tier Management and Director level positions. Identified and eliminated bottom performers and replaced with self motivated, strategically-driven individuals to create a more dynamic team and corporate culture 

Key Results:
➢	Increased production by 200% while reducing operational expenses by 25%
➢	Decreased refunds as a percentage of sales by policy improvement
➢	Reduced customer response times from 24 hours to an average 2 hour response time
➢	Increased website Seller Ratings with an average Customer Satisfaction Score of 98%
➢	Created a more competitive shopping experience and increased daily sales

Chief Operations Officer

eVoter, Inc.

eVoter.com                         
Political Technologies         

Highly interactive onsite consulting providing strategic analysis and direction. Engaging existing staff to examine and determine business objectives and requirements; planning call center technical systems; identifying and correcting technology and operational problems; determining operational call routing strategies, implementing improvements and system upgrades. Building Call center infrastructure; creating org charts, hiring plans and timelines to effectively define the Optimal model for business growth and flexibility.

•	Directly worked with CEO/COO to define business objectives and requirements
•	Created staffing strategy and organizational charts aligned to effectively define optimal model for business growth and flexibility

Independant Consulting Servces

GodTube

Parent Company of Tangle.com/Godtube.com, a leading social media network with over 2 million unique monthly visitors. Specifically recruited from Spark Networks to join Godtube.com to establish processes and scalable solutions to the fast-growing website in 2007, primed for going public or corporate sale. 

•	Planned, executed and developed the Operations, Video Editing, Call Center, Customer Service, In-Bound Sales, Quality Assurance and Human Resources departments
•	Authored technical specification document to enhance the teams ability to review all user generated content more efficiently; allowing for the ability to scale exponentially while reducing the overall cost per contact
•	Managed department of 80 customer service agents and 4 middle managers and onsite in Texas and Virginia, as well as geographically dispersed network of remote agents
•	Created company-wide strategic hiring plan focused on the company’s quarterly goals, and spearheaded all recruiting efforts from C-Level to administrative support
•	Developed strategic partnership with FBI to ensure brand jeopardizing issues were immediately identified and escalated

Key Results:
➢	Reduced staffing levels by 30% while simultaneously increasing service levels across all verticals
➢	Purchased and implemented Cisco Call Center, ZenDesk Email and SalesForce CRM
➢	Established all operational support systems and customer process flows, including the specification and design of a proprietary content approval and management system for the review of user generated video, photos, blogs and comments; response time improved from a 6 week backlog to a 24 hour response

Vice President, Operations GodTube/Tangle.com

Spark Networks

Publicly traded since 2001 exceeding $50 million in annual revenue

Parent Company of over 20 niche online dating sites including JDate.com, ChristianMingle.com and BlackSingles.com with 10 million members globally, operating in 8 languages. Executive responsibility for 24/7 call center operations located in multiple countries; U.S.A., Israel and Sri Lanka.

•	Developed all policies, procedures, payroll, benefits, recruitment, Quality Assurance and Office Operations
•	Identified candidate systems and facilitated domestic and international outsourcing, resulting in significant cost reduction across the operation
•	Provided leadership and direction to staff members in the execution of daily roles and responsibilities, and established a high performance, innovative team that worked cooperatively to achieve common goals
•	Managed the development and selection of HR benefit programs for all employees, hired and trained HR team, managed compensation and recruiting process across the organization for all employee levels
•	Managed after hours Network Operations team, created black box testing Quality Assurance team that was responsible for testing the entire site prior to any new code releases

Key Results:
➢	Built support operations and call center from conception to becoming an industry leader 
➢	Consistently brought operations in $1.2 M under budget while exceeding growth and retention rates
➢	Reduced costs by 25% and increased customer retention by 8%, while generating an additional $8.6M in annual revenue growth
➢	Generated $1.2M annual revenue through the execution and management of JDate member travel program
➢	Achieved 93% customer satisfaction with a significant reduction in support touch per customer

SVP Member Relations and Support Operations

The Wonderful Company

Launched the inaugural web-hosting and e–commerce department of what serves as the primary clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally.

•	Created department tools for optimal functionality, hired and trained appropriate teams, and developed email solutions to address and resolve department conflicts
•	Managed key accounts for mass merchants and TeleFlora
•	Forecasted and recruited staffing needs for seasonal influx business, and conducted training for up to 250 contingent employees, 6 times annually

Mass Merchandising and E-Commerce Manager

Contact Center Guru, E-Commerce Sales and Business Operations, Team Builder, Collaborative Leader CEO/COO/VP Operations

I am not just an employee—I am an investment in the future success of your organization. I bring a collaborative, results-driven approach to solving complex challenges, unlocking potential, and delivering outcomes that matter. 

My leadership isn’t about titles or accolades—it’s about creating meaningful partnerships, guiding organizations through change, and driving transformational success.

With 15+ years of leadership experience, I’ve redefined what’s possible:

As CEO: Scaled annual e-commerce sales to $20M+, spearheading market expansion and delivering unprecedented growth.

As COO: Led 200+ team members across major U.S. markets, achieving seamless operations and exceptional outcomes.

Globally: Built and optimized contact centers in Israel and Sri Lanka, driving efficiency and extending international presence.

My Approach: I specialize in big-picture thinking, precise execution, and relentless innovation, excelling in:

Strategic Planning & Contract Negotiation
Multi-Channel Contact Center Operations
Customer Service & Tactical Sales Force Leadership
Supply Chain Optimization & Demand Forecasting
Financial Management & Budget Planning

But my proudest achievements go beyond the numbers—they’re reflected in the teams I’ve empowered, the systems I’ve transformed, and the lasting value I’ve created.

Why It Matters: Your business deserves more than operational expertise—it deserves a leader with emotional intelligence, strategic foresight, and a passion for building a stronger future. Together, we can align teams, foster innovation, and drive your organization to new heights.

If you’re ready for a leader who believes in people and the promise of potential, let’s connect. Let’s build your success story.

Confident. Collaborative. Future-Focused.

taplio

The Battle

Kyle Faulkner

William Rochelle

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taplio

The Battle

Kyle Faulkner

William Rochelle

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Posts

Engagements

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Kyle Faulkner's LinkedIn Performance

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