Global Design Director @ Fierce™, Fearless™

I’m an Industrial Designer turned UX Designer, turned Service Designer, turned (accidental) leader. 

Since moving into the digital space over a decade ago, I’ve seen the same patterns repeat: 
Design teams are being asked to deliver more impact and faster; but often without the levers to make it happen. 

Now as Managing Director at Fearless, I work with senior Design and business leaders to help navigate some of these challenges and embed Design as a genuine strategic capability. 

We help organisations: 

- Embed Service Design and DesignOps as a strategic capability
- Build and scale in-house design teams that deliver measurable business impact
- Design operating models that connect design, delivery and strategy
- Prove the value of Design through operational outcomes (as well as beautiful outputs!)

Our agency + talent services model blends the depth of a large consultancy with the agility of a boutique partner. 

We act as an extension of our clients’ teams - helping them move fast, think big and of course deliver meaningful change. 

If you’re navigating cost-cutting, change fatigue or the constant push to “do more with less,” you’re not alone. 

There are always smarter, lower-risk ways to build momentum (and Design can be the lever that gets you there). 

I’m always happy to share what’s working or swap notes with other leaders facing similar challenges; feel free to reach out.

—— 

Proud to lead a team that truly lives its name: authentically Fearless 😎

Laura Baker

‼️ Available Service Designers ... a fun role for you ‼️

Contract details:
-  6 month contract
-  Senior / lead level
-  Start ASAP
-  Day rate: ~£550
-  Mostly remote but may require a few days in a London office (UK only)
-  Must have insurance / complex financial / consumer duty experience

Work details:
-  Complete outstanding Phase 1 customer journey maps across the client’s products and build on these in Phase 2 to create more detailed, actionable artefacts
-  Embed FCA Consumer Duty requirements and address the needs of vulnerable customers, while supporting cross-functional collaboration to inform solution development and continuous improvement


If this all sounds like something for you - please message Jake Harber
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Thank you as always LinkedIn :)

I easily embed into your team and make waves with my copy and content 〰️ 💥

Need copy but can’t find the right words? You need me.

I’m a journalist and content strategist who supports brands, agencies and individuals across sectors - from drinks to tech, events to wellbeing. I create sharp, effective copy and social content that sparks conversation, builds community, raises authority and drives leads.

I’ve worked pre and post-show as well as onsite at for leading events across Europe and Asia - managing live content, writing standout posts and engaging communities in real time. Clients include global names like Beefeater Gin, Freenow, Business Travel Show Europe, TravelTech Show and The Meetings Show Asia Pacific.

I also manage communities and content for purpose-led platforms like the European Pickleball Federation and Little Wishlist - helping them grow engaged, loyal audiences through thoughtful, on-brand storytelling.

As a journalist, I write on motherhood, money, mental health, beauty and lifestyle for titles like Stylist, Cosmopolitan, Grazia, The Independent, Glamour, inews, POPSUGAR, Insider, and Thomson Reuters.

I work on retainer, project or ad hoc. I'm fast to onboard, easy to work with and genuinely care about the words and content we put out into the world.

Also: I’m a working mother, strong advocate for flexibility, and host of You, Still - an award-nominated podcast about postpartum identity, motherhood and more.

Need a word?

📩 ella@contentwithella.com
🌐 contentwithella.com

Ella Delancey Jones

Double Shift is back, baby 🩷 

Back in July 2025 I hit pause on the weekly newsletter and over the last few months, I’ve quietly rebuilt Double Shift - new identity, sharper focus (shoutout to Kylie-Ann Homer for the BEAUT new branding!) - and a clearer sense of what it’s here to do.

So now we're back, I'm of course back looking to speak to working parents - GLOBALLY. Mothers, fathers, traditional set-ups, single parents, blended families - the LOT - I want to hear it.

I want to know:

> What does work + childcare look like for you in 2026?
> How are you really juggling it - financially, emotionally, logistically?
> Are we all still bending around systems that haven’t caught up?

The contributor form has been revamped - quicker to fill in, but juicier (still might need to sit down with a tea / wine though!)

If this resonates, I’d love you to:

🖤 Fill in the form → https://lnkd.in/eu3Fj_3W
🖤 Share it with other working parents
🖤 Subscribe cos the community actually slaps, you know

If you've contributed before, you can submit again if life’s changed.

Let’s talk about how the f*ck we’re actually making it work.

P.S. Here's the most recent post - you can access the archive here, too → https://lnkd.in/erRdpJTt

#WorkingParents #DoubleShift #Parenthood #GlobalParents #RemoteWork #FlexAppeal #FlexibleWorking

✍🏼 “Bang on” copy + content for solopreneurs, startups, events + agencies 〰️ helping grow businesses w/ personal branding → journalist, ghostwriter, strategy, speaker, workshops, creator + working mum 💘

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The Battle

Laura Baker

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Laura Baker's LinkedIn Performance

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