Global Design Director @ Fierce™, Fearless™

I’m an Industrial Designer turned UX Designer, turned Service Designer, turned (accidental) leader. 

Since moving into the digital space over a decade ago, I’ve seen the same patterns repeat: 
Design teams are being asked to deliver more impact and faster; but often without the levers to make it happen. 

Now as Managing Director at Fearless, I work with senior Design and business leaders to help navigate some of these challenges and embed Design as a genuine strategic capability. 

We help organisations: 

- Embed Service Design and DesignOps as a strategic capability
- Build and scale in-house design teams that deliver measurable business impact
- Design operating models that connect design, delivery and strategy
- Prove the value of Design through operational outcomes (as well as beautiful outputs!)

Our agency + talent services model blends the depth of a large consultancy with the agility of a boutique partner. 

We act as an extension of our clients’ teams - helping them move fast, think big and of course deliver meaningful change. 

If you’re navigating cost-cutting, change fatigue or the constant push to “do more with less,” you’re not alone. 

There are always smarter, lower-risk ways to build momentum (and Design can be the lever that gets you there). 

I’m always happy to share what’s working or swap notes with other leaders facing similar challenges; feel free to reach out.

—— 

Proud to lead a team that truly lives its name: authentically Fearless 😎

Laura Baker

‼️ Available Service Designers ... a fun role for you ‼️

Contract details:
-  6 month contract
-  Senior / lead level
-  Start ASAP
-  Day rate: ~£550
-  Mostly remote but may require a few days in a London office (UK only)
-  Must have insurance / complex financial / consumer duty experience

Work details:
-  Complete outstanding Phase 1 customer journey maps across the client’s products and build on these in Phase 2 to create more detailed, actionable artefacts
-  Embed FCA Consumer Duty requirements and address the needs of vulnerable customers, while supporting cross-functional collaboration to inform solution development and continuous improvement


If this all sounds like something for you - please message Jake Harber
If this all sounds like someone you know - please tag away
If this all sounds like someone that might be in your network - please comment / share


Thank you as always LinkedIn :)

Design Talent Consultant Specialising in Digital Design 

Leveraging Design Knowledge for Talent Excellence, Passionate about connecting the dots between creativity and talent in the digital world. 

As a Design Talent Consultant, I bridge the gap between exceptional design and the talented individuals who bring it to life.

Key Expertise:
- Digital Design Recruitment
- Talent Acquisition Strategies
- Design Portfolio Evaluation
- Creative Team Building

Unique Advantage:
With a deep-rooted understanding of design principles, I bring a holistic approach to talent recruitment. I know firsthand what it takes to excel in the ever-evolving world of digital creativity.

Experience Highlights:
- Successfully matched top-tier designers with leading digital agencies.
- Successfully Built Product, Service & Research teams For a Global EV brand 
- Building Product, Content & Research teams for a Global Energy brand 
- Building Product, Service & Brand Design teams for Fearless's Design Agency and their end clients
- Developed innovative strategies for identifying emerging design talent.

Jake Harber

We’re looking for a world class Creative Developer / Frontend Partner 

This is a highly crafted, experiencel led build not a standard brand site. 
You’ll be working across interaction, motion, and frontend development to bring a complete experience system to life.

 • High-craft interaction & motion
 • Beautiful, responsive frontend builds
 • Accessibility, performance & dark mode done properly
 • A site that feels alive, immersive, and future-facing

A long-form, multi-page platform designed to inspire teams, guide partners, 

and set a new benchmark for brand storytelling on the web.
If you love building ambitious, principle-led websites that people reference for years, This one’s for you!

Hit me up if this is you or you know someone that fits the role.  ( please attach CV & Portfolio )

#creativedeveloper #developer #frontend

Lead Design Specialist Acquisition Consultant at Fearless™️ 🏳️‍🌈

Service Design opportunity - Contract 

Contract length 6 months
Location Hybrid 
Start ASAP
Day rate £500–£550
Industry Warranty & Insurance

Key Deliverables 👇🏻

- Complete outstanding Phase 1 Customer Journey maps for the clients products.
- Build on Phase 1 journey maps in Phase 2 to develop detailed, actionable artefacts, embedding FCA Consumer Duty outcomes and considerations for vulnerable customers.
- Collaborate cross-functionally to support solution development and drive continuous improvement
- Ensure all outputs enable comprehensive risk review, maintain good governance, and are reusable by stakeholders

If you’re a Service Designer with experience in complex, regulated environments and are available from February, feel free to get in touch or share with your network.

#digitaldesign #servicedesign #hiringindesign #blueprints

Happy New Year, everyone! 

Starting the year strong with a Service Design opportunity

Contract length: 3–6 months
Location: Hybrid 
Start: February
Day rate: £500–£550
Industry: Warranty & Insurance

If you’re a Service Designer with experience in complex, regulated environments and are available from February, feel free to get in touch or share with your network.

#digitaldesign #servicedesign #hiringindesign #blueprints

🚨 New Role | Content Designer

• Financial Services experience essential
• FTC (salary) | Feb – end of June
• Hybrid – 2 days per week in London
• London-based 🇬🇧 candidates only

Looking for a Content Designer to collaborate with videographers, service designers and business designers across multiple product accelerator workstreams.

The role focuses on turning insight and strategy into clear, engaging content for digital and product experiences.

Send CV + portfolio to apply.

#contentdesign #contentdesigner

🚨 New Role | Lead Service Designer

• Financial Services experience essential
• FTC (SALARY) | March – Mid May
• Hybrid / New York-based 🇺🇸 candidates only

Looking for a Lead Service Designer to work across product accelerator workstreams, collaborating with business designers, content designers, and product teams.

The role focuses on turning customer insight and market evidence into clear service visions, business models, and go-to-market strategies.

Send CV + portfolio to apply.

#Servicedesign #blueprints #digitaldesign #nycdesign

🚨 New Role | Lead Full-Stack Product Designer

• Financial Services experience essential
• FTC (salary) | March – Mid May
• Hybrid  / New York / US-based candidates

Looking for a Lead Product Designer to work across end-to-end product experiences, collaborating with service designers, business designers, and content teams.

The role focuses end-to-end product solutions

Send CV + portfolio to apply.

#productdesign #digitaldesign #usdesign

🚨 New Role | Lead Business Designer

• Financial Services experience essential
• FTC ( SALARY ) | Feb – end of June
• Hybrid – 2 days per week in London
• London-based 🇬🇧 candidates only

Looking for a Lead Business Designer to work alongside service designers and product teams across multiple product accelerator workstreams.

The role focuses on turning customer insight, market evidence and early product ideas into clear product vision, priority use cases, business models and go-to-market direction.

Strong experience in business design, business modelling, market sizing, GTM strategy and senior stakeholder engagement required.

CV + portfolio for more info.

#businessdesign #digitaldesign

For some reason, I’ve been getting a lot of agency enquiries about the role I’m currently sourcing.

To be clear we are not working with any other agencies for any of the roles i post. 

Please do not reach out about the role's i am posting, Your time and mine are better spent elsewhere. 

Thanks for understanding.

#Creativeengineer #creativedeveloper #engineer #developer

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