Bayzand Coaching & Consulting

Bayzand Coaching & Consulting works with individuals and teams to reach their highest potential. I'm passionate about promoting leadership excellence and driving impactful change, and offer a range of tailored services in leadership, team, and executive coaching, as well as healthcare consulting.

Being trained as a Certified Organizational Coach and Clinical Counsellor allows me to bring you a unique blend of expertise, ensuring support for both personal and professional growth. My goal is straightforward yet powerful: to guide individuals and teams towards unlocking their innate abilities, cultivating resilience, and navigating complex challenges with confidence.

Here's how I can support you and your organization:

Leadership Coaching: Whether you're a seasoned executive or an emerging leader, I provide you with personalized coaching to enhance your leadership skills, amplify your influence, and achieve your goals with clarity and purpose.

Team Coaching: Building high-performing teams requires intentional collaboration and effective communication. Through team coaching sessions, I facilitate meaningful dialogue, cultivate trust, and ignite collective synergy to drive results-driven collaboration.

Executive Coaching: C-suite executives face unique demands and pressures. I offer you targeted executive coaching to sharpen strategic thinking, enhance decision-making abilities, and navigate leadership challenges with grace and resilience.

Healthcare Consulting: In the ever-evolving healthcare industry, effective leadership and organizational strategies are key. Drawing on my background as a former executive healthcare leader and clinical counsellor, I provide specialized consulting services to healthcare professionals and organizations, empowering them to optimize performance, improve patient outcomes, and thrive amidst change.

Founder and Coach/Consultant

BC Children's Hospital, Vancouver

•	Worked in partnership with the other members of the C&W Executive Leadership Team to develop the organization’s shared vision strategic directions, goals and annual objectives to guide the organization into the future. Developed strategic directions, goals and annual objectives for the portfolio providing leadership and support to staff in developing individual program plans including the development and implementation of proposals for new or expanded programs. performance.
•	Led the planning, delivery and evaluation of both internal and inter-campus corporate services specifically related to Lower Mainland Consolidated Services, Facilities and Planning, Site Redevelopment Sustainment and Projects, Strategic Initiatives, and Clinical Informatics/Information Management are aligned with site goals and expectations. Facilitated a highly matrixed approach in the development of hospital services and displays an ability to work effectively within the health system's decision-making and organizational structures.
•	Identified and evaluated new initiatives, business development and partnership opportunities. Communicated information and made recommendations to the Executive Vice-President for evaluation and approval. Facilitated the implementation of approved initiatives. Collaborated and established partnerships with internal and external key stakeholders with regard to the planning, resource allocation, priority determination, and strategic direction of the portfolio.
•	Represented the site agencies and Provincial Health Services Authority’s (PHSA) interests in discussions and/or negotiations with government, other external organizations and agencies providing or requiring support services from the organization. Collaborated and enabled the strategic directions of BC Children’s and Women’s Health as well as provided leadership to Lower Mainland consolidated programs.

Executive Director, Inter-Campus Operations

•	Developed strategic plans, goals, and annual objectives for the portfolio, providing leadership and support to staff in developing individual program plans including the development and implementation of proposals for new or expanded programs or redistribution of resources within the portfolio. Ensures these plans were consistent with and complemented the organization’s overall strategic plan. Provided recommendations on strategic direction to Executive leadership. Developed and deployed mechanisms for monitoring program performance and monitored progress in achieving performance. Communicated program and unit strategic direction incorporating PHSA and the Campus vision, values and strategic direction and ensured integration into practice.
•	Identified and evaluated new initiatives, business development and partnership opportunities. Communicated information and made recommendations to executive leadership for evaluation and approval. Lead or facilitated the implementation of approved initiatives. Collaborated and established partnerships with internal and external key stakeholders regarding the planning, resource allocation, priority determination, and strategic direction of the portfolio and across the campus.
•	Provided operational leadership and coordination in partnership with medical and operations leaders at C&W, BC Mental Health and Substance Use Services and the PHSA. Implemented and operationalized those plans for program staff within the portfolio and for services/functions which were aligned and accountable to the site.
•	Held accountability for issues related to the intersection of program delivery and overall operations at the campus by acting as a liaison between clinical, ancillary and business partners, and the medical and program/operational leaders of the facilities on the campus to ensure the provision of quality care and services at the Campus.
•	Accountable for the Teck Acute Care Centre general management office.

Senior Director, Inter-Campus Operations

•	Developed strategic plans, goals and objectives for allocation of facility resources, often redistributing resources within the portfolio in order to develop and implement new innovations and programs.
•	Provided leadership and consultation to staff to develop new program plans while monitoring program performance in order to ensure programs incorporate the values of both the organization and the Provincial Health Services Authority (PHSA).
•	Identified new opportunities and initiatives for business development and professional partnership.
•	Established collaborative partnerships with internal and external stakeholders in regard to the planning, resource allocation, priority determination, and strategic direction of the portfolio.
•	Provided operational leadership in collaboration with leaders at C&W, BCMHSUS and PHSA.
•	Mediated and reconciled issues related to the intersection of program delivery and operations, acting as a liaison between clinical, ancillary and business partners and program leaders, resulting in top quality care provided in line with operational objectives.  
•	Reviewed analysis and reports of costs, operations and forecast data to determine the portfolio’s progress towards stated goals and objectives, ensuring that the portfolio budget is utilized effectively for those goals to be achieved. 
•	Advised managers on budget development, reviewing proposals for allocation of resources and ensuring proposed operations are within the approved financial framework. 
•	Sponsored and implemented numerous programs, services and initiatives and acted as a key point of contact for the BC Children’s and BC Women’s Redevelopment Project responsible for the construction of a new, 8-storey acute care tower.

Director, Inter-Campus Operations

•	Developed strategic initiatives that positively impacted the flow of patients, staff, goods and services at the facility as well as the operations of inter-facility programs. 
•	Communicated the strategic direction of the organization while working in partnership with the PHSA, BC Women’s and BC Children’s as well as while advising staff in the development and implementation of individual program plans.
•	Supervised business development and negotiation, maintaining professional liaisons, managing contracts with vendors, coordinating quality improvement activities and implementing audit programs. 
•	Provided leadership to supervisory staff, evaluating performance and identifying needs for further training and development in collaboration with key stakeholders. 
•	Managed annual operating budgets, approving proposals from managers and reviewing data to ensure adherence. 
•	Monitored projects throughout entire project lifecycle, established project plans, outlined timelines, executed plans, tracked and reported progress and performed risk management. 
•	Liaised with several organizations including the BC Ambulance Service, the clinical teams at BC Children’s and BC Women’s, Spiritual Care, Volunteer Services, patient family and staff support and the Sterile Processing Department and successfully directed the hospital administration of the provincial infant transport service.

Director, Patient Support Services & Strategic Initiatives

•	Implemented, managed, and enhanced the Preferred Accommodation programs to achieve or exceed financial targets including implementing an audit program and financial and customer service measures.  Maintained a close liaison with Hospitality Networks, Bed Utilization and the nurse clinicians who assign beds.  Managed the contract with the vendor. Coordinated quality improvement activities.  
•	Defined an effective workforce plan, identified and supported training needs and staff development, and evaluated individual and team performance in collaboration with internal stakeholders.  Supervised staff including hiring and termination, established clear definitions of responsibility for each employee, provided coaching and guidance, and reviewed workload assignments.  Investigated work and staff issues and where necessary initiated disciplinary action up to and including termination in consultation with Human Resources.
•	Developed and monitored an annual operating budget and ensured adherence by performing duties such as monitoring expenditures, variance reporting and recommending remedial action and taking corrective action to ensure performance to plan.
•	Managed the Provincial Infant Transport Service through effective liaison with the BC Ambulance Service and the clinical teams at BC Children's and BC Women's.
•	Established project plans and outlined timelines and deliverables.  Executed project plans, ensured successful and coordinated completion of project components, consulted with stakeholders, and ensured readiness for implementation.  Tracked and reported project progress and major barriers encountered.  Made recommendations regarding projects scope and related changes required to facilitate a successful outcome.  Implemented effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.

Manager, Patient Support Services

•	Managed patient referrals as well as pre-admitting, pre-registration, patient scheduling, bed booking and admission, discharge and transfer processes for the Patient Access department of the facility. 
•	Maintained close working relationships with vendors, Hospitality Network, Bed Utilization and nurses who assigned beds to patients. 
•	Supervised clerical staff in Preferred Accommodation.  Ensured adherence to budget, coordination of services and priorities, management of policies and procedures and initiation of quality improvement activities. 

Accomplishment:
•	Exceeded financial targets while managing the Sunshine and BrightStart Bundle programs by implementing auditing programs and improving financial and customer service measures.

Manager, Preferred Accommodation & Admitting

Asian Society for the Intervention of AIDS (ASIA)

ASIA provided culturally appropriate and language-specific support, outreach, advocacy, education, and research on HIV/AIDS and related issues.

•	Provided guidance and mentorship to staff in all aspects of planning and implementation of language specific outreach, education and advocacy programs for HIV/AIDS related issues. 
•	Simultaneously managed administrative responsibilities of programs and advised the Board of Directors regarding adherence to financial and funding constraints.
•	Initiated fund development and writing of various proposals and grants.

Interim Executive Director

Downtown Eastside Youth Activities Society (DEYAS)

DEYAS was a non-profit agency committed to improving the quality of life of Vancouver’s drug-addicted and street-entrenched populations through direct frontline services and advocacy.

•	Developed, implemented, and supervised the daily operation of an HIV/AIDS case management program focused on addictions, and street-entrenched populations. 
•	Set and monitored high standards of practice while supervising the service provided by Case Manager and Youth Residential Detox staff and ensuring accurate completion and retention of client records. 
•	Set performance reviews for staff, organized new hires as well as implemented disciplinary measures and dismissals.
•	Continually improved and refined organizational operations, further honing policies and procedures and adapting clinical programs in order to best serve client population. 
•	Functioned as organizational representative on the Collective Agreement bargaining committee as well as in the grievance process.

Clinical Supervisor

Alberta Community Council on HIV (ACCH)

The Alberta Community Council on HIV is a non-profit, provincial network of regionally based AIDS Service Organizations (ASOs), Harm Reduction, Supportive Housing, Social Justice and other allied organizations that provide services to prevent the spread of HIV/AIDS and other Sexually Transmitted and Blood Borne Infections (STBBIs), and support people and communities affected.

Community-Based Research Coordinator

I partner with leaders and teams to grow and navigate transitions.

I’m a seasoned healthcare executive turned leadership and team coach, and healthcare consultant. With a strong background in executive management, leadership development, and career coaching, I bring over three decades of diverse experience across the public, private, and not-for-profit sectors. My dedication to integrity-based leadership is reflected in my history of guiding teams towards operational and clinical excellence, while always leveraging my counselling skills to drive positive change. I specialize in helping individuals and organizations navigate the dynamic healthcare landscape, offering strategic coaching tailored to personal and professional growth.

Laurence Bayzand

Provincial Health Services Authority

Advisor, Talent Acquisition

Bosa Properties

Community Manager

IWG plc

Leading a team of over 20 Community Managers and Associates in a busy cluster of 12 multi-office coworking centres with over 500 various clients. 
Being the first point of contact for my team, pushing the main focuses of customer and client services, cultivating the atmosphere of a Great Day @ Work for everyone!

Community Manager, Team Leader

Spaces. offices | co-working | meeting rooms.

I run the day to day operations of a large heritage building in the historic Gastown area of Vancouver. Spaces (spacesworks.com) is a multi-unit business centre leasing offices, meeting rooms, facilities and co-working for small and/or medium sized companies looking to start their businesses without having to pay for all the extras. 
My tasks include event planning for our community of various clients, touring, AR/AP, new client set up and generally ensuring our beautiful 36K sq ft centre runs smoothly every day.

Regus

Workspaces for Everyone; from Entrepreneurs to major global businesses.  Fully equipped offices to rent for day use or long term.  Over 3000 offices worldwide in 900 cities in 120 countries!

BCF Casting/James Forsyth Casting

Working directly with one of Vancouver's top Casting Director's, contacting and booking eager actors and actresses into big budget Film and TV productions in Vancouver and the Lower Mainland.

Casting Assistant

Eagle Professional Resources

Eagle is a privately owned and operated Canadian professional staffing company specializing in recruiting and placing technology, finance and accounting, executive and management consulting professionals in contract and full-time positions. With 10 offices across Canada, we are one of the most successful staffing companies in the country.

Eagle has built a solid reputation for value and quality while meeting the needs of business professionals around the world. Our team upholds the company’s core values of Team, Integrity, Innovation, and Excellence, ensuring that both our clients and candidates are satisfied while getting the great service they deserve. Our clients benefit from our broad talent database and our ability to provide outstanding service with the highest value and best quality. When working with Eagle, candidates are assured access to our large client base, as well as our preferred vendor status to some of Canada’s largest organizations. We provide our clients with access to the best candidates available and we provide our candidates access to the best employment opportunities available.

We are ISO 9001 certified, a demonstration of our commitment to quality and excellence. Since Eagle’s launch in 1996, we have received multiple awards for excellence, most notably being named as one of Canada’s 50 Best Managed Companies every year since 1999 and maintaining Platinum Status for that award since 2005.

I have taken on the position of 360 Recruitment Manager, specifically targeting the Accounting and Finance sector within the Vancouver and surrounding BC areas.

Recruitment Manager

Aon Risk Solutions

Corporate Recruiter for the areas of risk management services, insurance and reinsurance brokerage, and human capital consulting.  
Aon Reed Stenhouse is the Canadian insurance brokerage and risk management arm of Aon Corporation. Our Canadian network, with 1,400 employees in 26 offices, works with Aon offices around the world to deliver solutions to our clients. Our global reach allows us to leverage our extensive local presence so that you have access to Aon’s unparalleled expertise, service and solutions-focused leadership when you need it, where you need it. With a wide range of expertise, Aon supports all facets of Canadian industry, including energy, natural resources, construction, real estate, agriculture, environmental services, financial services and mergers & acquisitions support.

Corporate Recruiter

Aon Hewitt offers benefit insurance broking and consulting.  We design and provide employee benefit plans that attract and retain employees, human resource solutions that benefit clients in areas of training and development, commitment surveys and human resource outsourcings.

Recruitment Specialist

Fairmont Chateau Lake Louise

Located in the heart of pristine Banff National Park, and within a UNESCO World Heritage Site, The Fairmont Chateau Lake Louise resort hotel is recognized globally for progressive environmental stewardship and responsible tourism, values at the heart of this historic resort. 

In winter, we are presented with a dramatic wonderland of unique recreation including world-class downhill skiing, heli-tours, snowmobiling, cross country skiing, ice skating and horse drawn sleigh rides. And in summer, the wilderness of our National Park offers activities such as hiking, canoeing, horseback riding, fishing, mountain biking and rafting. 

After spending an adventurous day outdoors, enjoy a memorable dining experience in one of our Lake Louise resort's eight outstanding settings. From afternoon tea in the shadow of a glacier to an intimate wine bar or fine dining, you will discover a unique opportunity to please your palette.

Guest Services Supervisor

Over 25 years working in dynamically exciting environments including Hospitality, Recruitment/Talent Acquisition, Corporate and Residential Real Estate. I have worked in some of the most prestigious hotel chains, recruited for airlines, global insurance brands and now in health care and been a part of the growing co-working industry. My skills are vast and my personality is energetic. I am an involved team player and a cheerleading team leader. I jump in with both feet and learn quickly to ensure I am supporting my team, my clients and my company in every way I can.

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The Battle

Laurence Bayzand

David Kenney

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