Lauren Surman

LWL Consulting

Founder

Sendoso

Sendoso is the Official Gifting Sponsor of The Friday Live With Lauren Show! Tune in every Friday LIVE on LinkedIn for your chance to win a gifting experience from Sendoso! Link to attend is located in the events tab!

Brand Ambassador

Betterleap

Excited to announce that I'll be partnering with Betterleap - the company with a mission to 10x recruiters productivity. Want to learn how Betterleap can take away some of your recruiting headaches? 

DM me today to learn more OR use www.betterleap.com/laurensurman to sign up for your FREE trial today!

The Friday Live With Lauren Show

As the host and executive producer of The Friday Live With Lauren Show, I’ve created a platform on LinkedIn, YouTube, and X for streaming each Friday. Each episode features industry leaders discussing four topics relevant to their experience. 

The three core pillars of the show is to Learn, Laugh  and Level-Up

Highlights:

Audience Growth: Achieved over 10,000 viewers and 46,870 minutes watched in the past year alone. 

Influential Guests: Hosted leaders with a combined following of 1.1 million+ followers on LinkedIn and over 500k followers on platforms like YouTube and X. 
Engaging Segments: Invited on Michelle Craig to host "High Five Friday," celebrating LinkedIn network achievements and achieving audience growth. 

Skills and Impact:
Content Creation: Plan and produce hour-long episodes with expert guests.
Promotion: Promote shows on LinkedIn, inviting up to 1,000 new viewers weekly.
Brand Visibility: Enhanced my personal brand and used show content for marketing.

Key Guests Hosted:
April Little
Henry Schuk
Amy Miller
Morgan J Ingram
Kevin KD Dorsey
Leslie Venetz
Joel Lalgee
Jen Allen-Knuth
Chaniqua (Nikki) Ivey
+ More

Sponsorships:
Sold sponsorships to B2B companies that would benefit from partnering with the live show. Tracked all analytics and pitched companies on a monthly, quarterly, and yearly sponsorship rate. 

This role has been key in growing my brand and connecting with a wide audience through engaging and insightful live shows.

To be a guest on the show email lauren@lessonswithlauren.co with the subject line "LIVE SHOW GUEST"

and remember... "If you didn't like it, don't come back!"

Host & Executive Producer

The Accountability Group

Grow your network and engagement by posting consistently on LinkedIn for 30 days in this guided group.

Text Blaze

Eliminate repetitive typing tasks and mistakes. Save dynamic text snippets and insert them anywhere on the web.

Kastel Staffing Group

Recruiter

It's Destiny Recruiting

Expert at Video Prospecting, Cold Calling, Boolean Search, Business Development, and CRM Management. 

SaaS Sales Diversity and Inclusion Recruiting - 80% of the candidates we have placed in 2020/2021 were women and those of diverse being, thought and life experiences.

We focus on placing SDR/MDR, Account Executives, Customer Success, Account Manager and Executive Level Sales Leadership Professionals.

Our Specialties: SaaS, Cloud, Machine Learning, Data Analytics, Cyber Security/ Networking and True AI Platforms. Mid Market and Enterprise.

Sales Recruiter

CADY

Regional Studio Sales Manager

Studio Sales Manager

iRemember

Live Instagram Hashtag Printer for events 

We provided live hashtag printers for events all over central and south Florida. 

In the business of helping you capture the moment for years to come, and to get photos in print rather than just on your phone and on the internet. 

By supplying a hashtag printer, we encourage attendees to support your social media accounts, as well as offer the ability to promote future events on the printed hashtag photos.

If I Can’t, My Network Can | Placing The Right People In The Right Roles | Fixing Your Job Search Strategy | Live Every Friday on The Friday Live With Lauren Show

Hi! 👋

I'm 𝐋𝐚𝐮𝐫𝐞𝐧 𝐒𝐮𝐫𝐦𝐚𝐧, the Founder at 𝐋𝐖𝐋, a 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐢𝐧𝐠 𝐚𝐠𝐞𝐧𝐜𝐲 focusing on 𝐒𝐚𝐚𝐒, 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐒𝐞𝐚𝐫𝐜𝐡, 𝐒𝐚𝐥𝐞𝐬, 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐢𝐧𝐠.

I thrive on the "𝐟𝐢𝐠𝐮𝐫𝐞-𝐢𝐭-𝐨𝐮𝐭-𝐧𝐨-𝐦𝐚𝐭𝐭𝐞𝐫-𝐰𝐡𝐚𝐭" mentality, firmly believing that I will conquer any challenge that comes my way. People often describe me as 𝐦𝐚𝐠𝐧𝐞𝐭𝐢𝐜, 𝐩𝐚𝐬𝐬𝐢𝐨𝐧𝐚𝐭𝐞, and I was even dubbed "The Bad Girl of LinkedIn." My social butterfly nature complements my 𝐮𝐧𝐰𝐚𝐯𝐞𝐫𝐢𝐧𝐠 𝐟𝐨𝐜𝐮𝐬 on achieving results, as I effortlessly 𝐧𝐞𝐭𝐰𝐨𝐫𝐤 𝐚𝐧𝐝 𝐬𝐨𝐜𝐢𝐚𝐥𝐢𝐳𝐞 to create opportunities anywhere I go.

My professional journey has been diverse, spanning hospitality, operations, construction, sales, and now recruiting. My background has equipped me with a 𝐮𝐧𝐢𝐪𝐮𝐞 𝐩𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐚 𝐰𝐞𝐥𝐥-𝐫𝐨𝐮𝐧𝐝𝐞𝐝 𝐬𝐤𝐢𝐥𝐥 𝐬𝐞𝐭 - I believe I can work in any industry, because 𝐦𝐲 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐢𝐬 𝐩𝐞𝐨𝐩𝐥𝐞. I have successfully managed teams of 100+ individuals, closed deals worth up to $1.2 million, and even had the privilege of serving as Mr. Marriott's personal server.

While my professional life is thriving, my 𝐦𝐨𝐬𝐭 𝐜𝐡𝐞𝐫𝐢𝐬𝐡𝐞𝐝 𝐫𝐨𝐥𝐞 is being a mom to my energetic 6-year-old, Axel. Balancing the demands of work and family brings joy and fulfillment. In my downtime, I love to hit the range 🏌️‍♀️, snuggle my two dogs, and even make it to the beach for sunrise occasionally.

My guiding motto is simple yet powerful: "𝑰𝒇 𝑰 𝑪𝒂𝒏'𝒕, 𝑴𝒚 𝑵𝒆𝒕𝒘𝒐𝒓𝒌 𝑪𝒂𝒏." I believe in teamwork and collaboration. By working together and using the strengths of our network, we can accomplish remarkable things. Building 𝐦𝐞𝐚𝐧𝐢𝐧𝐠𝐟𝐮𝐥 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧𝐬 is important to me, and I'm dedicated to making a 𝐥𝐚𝐬𝐭𝐢𝐧𝐠 𝐢𝐦𝐩𝐚𝐜𝐭 on the lives of those I work with. 

If you're seeking a driven and results-oriented partner in recruitment or looking for expert guidance in your job search, 𝐃𝐌 𝐦𝐞 𝐭𝐨𝐝𝐚𝐲!

Intuit

•	Spearheaded sales efforts that influenced over $400,000 in units through exceptional lead nurturing and conversion skills.
•	Consistently achieved 130% or more of performance goals, ranking among the top performers.
•	Analyzed Account Executive sales data to identify and implement top conversion methods.
•	Led and mentored peers, fostering a collaborative environment.
•	Developed strategic call flows for new campaigns while maintaining accountability through data tracking.

Lead Development Representative

Saylo Innovations

· Conducted extensive research to identify and qualify new sales leads in various industries and verticals
· Built and maintained a pipeline of potential clients through email, phone, and social media outreach
· Developed and executed targeted outbound campaigns to engage prospects and generate interest in the
company's products and services
· Conducted discovery calls and product demonstrations to educate prospects on the company's
offerings and identify their needs and pain points
· Tracked and reported on sales activities and performance metrics using CRM software to ensure
accurate forecasting and pipeline management
· Continuously honed sales skills through ongoing training, coaching, and self-improvement initiatives.

Sales Development Representative

Walmart

•	Improved overall customer retention through active customer feedback groups and providing a consultative approach to finding their desired product
•	Optimized sales and marketing presentation and department floor plan to increase customer attraction that led to increased seasonal profits
•	Project management; managing seasonal employee schedules, inventory management, and overall department management
•	Business operation management; oversaw creating a safe working environment that led to low accident rates and theft.  
•	Time Management; managing 15-25 employee schedules, inventory management, and overall department operation

Department Manager

GC Services Limited Partnership

•	Recruited, hired, supervised and scheduled a staff ranging from 15- 40 employees
•	Leveraged data analytics and KPIs to optimize company processes to improve CSAT scores from 89% to 98%.
•	Led weekly, monthly, and annual meetings with the 15-40 customer service agents to improve overall satisfaction and 0% attrition within the call center department
•	Implemented training modules, coaching, and development to achieve optimum success for agents, increasing productivity.
•Weekly Quality Assurance Sessions implementing best practices to maintain score between 85%-100%
Award winner- Top Gun award October 2017 provided for exceeding performance expectations, going above and beyond with new tasks, and retention.

Unit Manager

Chevron

Training- Development of new hires to ensure safety standards, money management and customer service needs were met 
Money Management- reconciliation of money throughout daily operations, and at the end of the shift resulting in 100% accuracy.
Customer Service- Greet each customer with a friendly smile, ensure all needs are met by actively listening
Quality Control- Inventory of each item within the store, to ensure accurate dates, food quality and safety
Sales- Upselling to customers who may only initial purchase one item, however providing current promotional information resulting in increased profits

Lead Cashier

Community Provider of Enrichment Services (CPES)

•	Reconciliation- Budget of $350 per week itemized on a monthly basis, entering receipts into database with assigned reasons for each item purchased
•	Development- provide care to each client, teaching basic needs to achieve a more independent life
•	Time management- accurate daily log of every hour in 24 hours period resulting in clear communication between all staff of clients day;
•	Scheduling- Employee schedules to ensure someone was with clients 24 hours per day
•	Timesheet- Ensuring accuracy of employee times entered into the system to create no discrepancies resulting in accurate pay
•	Training- New hires entering the home, incident reports, medical log, client needs, and household functions

Lead Supervisor

3rd Base inc

•	Sales- B2B, Vendor relationships, no better way to learn the art of upselling than bartending, resulting in increased traffic being the only supplier of specialty products in the area
•	Marketing- creative new ideas to generate traffic on slow days, Sunday pool league, Wednesday ladies night. Increasing profits from $1k on slow nights to $3k-$4k Sundays and $6k on Wednesday. 
•	Inventory- complete and accurate account of all merchandise sold and in stock down to the last drop
• Hiring- Full cycle hiring, recruiting, interview, onboarding of new employees 
•Training- implementation of best practices within the establishment resulting in increased profits for both the bar and staff

Bar Manager

Tristar vacuum

-qualified prospects for vacuum demo, resulting in 65% sales from leads generated
- cold call prospects, using active listening to set appointments
-researched competing devices to have clear understanding of products.

At Intuit, my focus lies in nurturing leads and transforming them into substantial sales victories, as evidenced by influencing over $400k in units. This achievement stems from my commitment to understanding and addressing client pain points with tailored solutions, bolstering an 80-95% lead attendance rate.

Our team's collaborative efforts have led to sales metrics exceeding targets by 150%, indicative of our united dedication to superior customer service and continuous improvement in sales strategies. My proficiency in data analytics aids in reconciling sales leads, ensuring that each customer interaction is informed and effective.

taplio

The Battle

Lauren Surman

Jodie Dodgson

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?