Interactio - Multilingual Meetings Solution

TCSM Team Lead/ Technical Lead

ACCOMPLISHMENTS: Successfully monitored 800+ remote meetings. Led Interactio MacFarming project. Provided custom technical solutions for VIP clients.

✔️ Launched, monitored, troubleshot, and moderated remote and hybrid events with interpretation. Provided technical support to Interactio customers and interpreters. Answered all technical inquiries via email, live chat, and phone.

✔️ Performed live technical training to participants, moderators, interpreters, and technicians with various levels of technical experience. Onboarded new customers and coached 8 Interactio Technicians.

Technical Customer Success Manager

LCC International University, Lithuania

✔️ Answered incoming phone calls and provided step-by-step technical support to 600+ representatives of the university body. 

✔️ Managed sound systems. Maintained university hardware and software. Managed incoming technical support tickets on CRM.

Technical Support Representative

Apple

ACCOMPLISHMENTS: Scaled the team in Tirana from 3 to 15 FTE. Improved the rate of Unresolved technical requests from 7% to 2.5%.  Increased the Customer Satisfaction ratio from 71.8% to 93% within 2 quarters. 

✔️ Managed a team of 15 junior/mid-level customer service representatives. Oversaw the customer service process. Troubleshoot a multitude of IOS device issues. 

✔️ Conducted quality assurance surveys with customers and provided feedback to the staff. Planned the training and standardization of service delivery.

Customer Service Lead

Giordano Vini

ACCOMPLISHMENTS: Increased Sales from 150K to 440K a month. Participated in the expansion of services from the UK to Germany.  Increased team’s conversion rate to 72%. 

✔️ Managed the team of 12 Sales & Customer service representatives. Oversaw the customer service process. 

✔️ Conducted quality assurance surveys with customers and provided feedback to the staff. Planned the training and standardization of service delivery.

Sales & Customer Service Team Lead

Jyson Properties

✔️ Planned, implemented, managed, monitored, troubleshot, and upgraded Propeld's website. Conducted regular Q/A testings of iOS and Android App.

Web Application Manager

ASLV PRODUCTION

✔️Set up, operated, and maintained audio-visual equipment used to enhance live events, such as microphones, video recorders, projectors, lighting, and sound mixing equipment. 
✔️Provided technical support during on-site events.

Audio Visual Technician

Experienced Technician with strong management skills and customer-centric mindset. 

ACCOMPLISHMENTS: 
✔️ Successfully supported 800+ remote meetings
✔️ Led multiple teams of 10-15 employees in Sales & Customer Service 
✔️ Increased MRR x3 & Sales CR to 72%

Ledion Bezati

Sr. Business Development Executive with over 3+ years of experience helping company grow their sales and building strong partnerships in the fast-changing tech world.

Passionate about spotting opportunities, negotiating win-win deals, and building lasting relationships that drive mutual success.

Saurabh Patil

GCC construction is booming. Your margins shouldn't be the casualty.

BOQ chaos. Subcontractor surprises. Budget overruns nobody saw coming.

This is what happens when billion-dollar projects run on spreadsheets.

Odoo Project + Timesheets + Purchase gives construction teams in the UAE & GCC exactly what they need: ✅ Real-time BOQ tracking ✅ Subcontractor cost control ✅ Zero budget blindspots

The boom won't last forever. Your systems need to keep up now.

💬 DM me or reach out directly:
📧 saurabh@codetrade.io 
🌐 www.codetrade.io

#CodeTrade #OdooGCC #ConstructionERP #UAEConstruction #ProjectManagement #GCCConstruction

Sr. Business Development Executive at CodeTrade India Pvt. Ltd. | Driving Revenue Growth Through Strategic Tech Partnerships | B2B & B2C Sales Expert | 500+ Connections in Tech Scene.

Managing multiple hotel sites in the UAE?

Still using WhatsApp and Excel to track maintenance?

There's a better way  and it's called Odoo.

Here's what FM teams are doing differently now:
→ Maintenance requests logged from any device, instantly → Preventive schedules that run on autopilot → Every contractor, every job, every site — one screen → Compliance checklists built in. No more last-minute panic. → Real costs, real data, per property  not guesswork

No more missed jobs. No more angry guests. No more chaos.
Just clean, organized, profitable operations.

We help hospitality & FM businesses across the UAE get up and running on Odoo  fast.

💻 www.codetrade.io 📩 saurabh@codetrade.io

👇 Still on spreadsheets? Let's fix that.


#CodeTrade #Odoo #OdooUAE #FacilitiesManagement #HospitalityUAE #OdooERP #SmartFM #Dubai #UAE #HotelOperations #OdooImplementation #PropertyManagement #GCC #OperationalExcellence #PropTech #FMIndustry

🚨 Your competitors upgraded their ERP last year. You didn't?

Here's what that gap looks like in 2026:

They see live cash flow instantly.
You wait till end of month.

They auto-generate POs when stock runs low.
You're still doing it manually.

They close deals faster with CRM + inventory in one place.

You're switching between 6 tools.

Over 50% of global ERP demand is now driven by SMEs /MSMEs not enterprises. The technology has caught up. The pricing has caught up.

The only thing that hasn't caught up yet?

Your decision.
Odoo gives growing businesses real-time visibility, automation, and an all in one platform without the SAP price tag or the 12 month implementation nightmare.

Start with one module. Scale as you grow. Simple.

The businesses winning right now aren't the biggest ones. They're the fastest ones.

Curious how Odoo fits your business? DM me happy to chat. 👇

#CodeTrade #Odoo #ERP #DigitalTransformation #SME #BusinessGrowth #CloudERP #BusinessAutomation #GCCBusiness #DubaiStartups #SaudiVision2030 #UAEBusiness #EuropeanBusiness #SmallBusiness #B2B #ScaleUp #BusinessOwner #ERPSoftware #OdooERP #Entrepreneurship #BusinessStrategy

taplio

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Ledion Bezati

Saurabh Patil

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taplio

The Battle

Ledion Bezati

Saurabh Patil

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Saurabh Patil's LinkedIn Performance

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