Leslie Greenwood

Chief Evangelist, Community Strategist, Co-Founder of Wednesday Women, Startup Advisor, Ex-Stay-At-Home Mom

I'm the Co-Founder of Wednesday Women and the Founder of Chief Evangelist Consulting: two ventures grounded in a core belief: community isn’t a tactic, it’s a force.

Wednesday Women began as a ripple in 2023 as a small, intentional effort to elevate executive women. We amplify women’s voices on LinkedIn, on stages, on podcasts, not as polished personas, but as their real, remarkable selves (the woman behind the title). Our public platform is for everyone, and we’ve built a private membership for executive women who want to go deeper with that mission and create connections both help unlock challenges but also are their biggest cheerleaders. 

Through Chief Evangelist Consulting, I help companies design community strategies that create lasting engagement. With 20+ years in customer-facing leadership roles, I approach community as a strategic lever, rooted in trust, value, and connection.

At the heart of everything I do is a belief in the power of evangelism, authenticity, and shared momentum.

And yes — I run on coffee, dark chocolate, trying (and failing) to keep me very vocal dog in check and talking loudly about diversity in tech.

Ambassador

Advocating for Pavilion’s mission of helping every leader and their team achieve their professional potential through community-powered learning. I will be supporting key initiatives, developing and teaching curriculum for Pavilion University and providing over 10,000 members with leadership advice. Join us at joinpavilion.com.

Susie Ceruto

Customer-obsessed leader strategically cultivating Customer Relationships for long-term loyalty | Senior Director Customer Success | Global Customer Support | Business Process Improvement | Health & Wellness Advocate

I help organizations transform customer experience into a competitive advantage. With 20+ years leading global customer success, support, and product teams, I specialize in reducing churn, driving revenue growth, and building customer loyalty through process improvement, automation, and relationship-driven leadership.

My career began in hospitality, an industry where service excellence is non-negotiable, and I’ve carried that customer-first mindset into every role since. From managing $100M+ portfolios to leading global remote teams of 125, I bring a unique blend of strategic vision and operational rigor that enables organizations to scale while keeping customers at the center.

I thrive at the intersection of strategy and execution:
•	Turning customer feedback into actionable product improvements
•	Revamping processes to streamline operations and reduce turnaround times
•	Coaching teams to exceed goals while cultivating a culture of service and accountability

Colleagues know me as a results-driven leader who inspires teams to deliver excellence and partners cross-functionally to achieve lasting business growth.

I’m open to fractional, consulting, interim, or full-time leadership opportunities where I can help drive transformation, strengthen customer relationships, and accelerate growth.

Key Skills & Expertise
✦ Customer Experience ✦ Multi-Site Operations Management ✦ Global Team Leadership ✦ Strategic Growth & Expansion ✦ Process & Efficiency Improvement ✦ End-to-End Program & Project Management ✦ Cross-Functional Executive Leadership ✦ Talent Development ✦ Conflict Resolution & Problem Solving


LET’S CONNECT

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The Battle

Leslie Greenwood

Susie Ceruto

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