Quest Technology Group

If you're a business leader who dreads dealing with technology folks, you're not alone. IT people speak their own baffling language. They love technology. Business not so much.

But this is what today's tech savvy business leaders know -- success is built on a well-planned, scalable technology foundation. That means being comfortable with technology conversations, being able to ask the challenging questions that IT folks don't want you to ask. 

We've been sitting beside business leaders for 32 years, helping them put the right technology to work for their companies. We like technology, but we love business even more. Together we uncomplicate, make practical technology buying decisions, and build the right teams of business technology thinkers.

•	Outsourced CIO/CTO
•	Business, technology and marketing growth strategy
•	Managed security provider (MSSP)
•	Application and data integration to leverage current company investment
•	Integration of third party and corporate applications
•	Software development partner for in-house projects
•	Data analysis
•	Development collaboration for in-house projects
•	Opportunity discovery
•	Managed security services provider

President

Quwho

At Quwho we believe that connected, engaged members support ongoing growth for member-based organizations.  Real engagement happens when members'​ needs and the organization's actions align. Quwho provides the private community platform for organizations and their members to connect, communicate and build lasting value.

Quest Mobility Solutions

Quest Mobility Solutions creates accessible living spaces for anyone with physical or medical needs.

Sagaz Partners

We are not a marketing agency.
We are not a technology company.
What we are is the new mashup of both.
We're built for the new reality of business growth through customer-driven value.

•	Discover and build on the value in existing technology, people, and process assets
•	Data asset discovery
•	Technology best-fit analysis and execution
•	Software integration
•	Develop customer engagement strategy
•	Content strategy and creation
•	Marketing strategy
•	E-commerce strategy and implementation
•	Technology infrastructure

Strategic Partner

Quest Medical Outfitters

Quest Medical Outfitters is a full-service durable medical equipment company in the heart of Orlando. We serve a broad range of clients in the areas of equipment sales, service and rentals.

Software Design Group / SAIC

Designed insurance company and agency software

Business Analyst

Travelers /EBS

Designed insurance agency software for the independent agency market.

Software Application Analyst

CNA Insurance

•	National accounts underwriter
•	Selected to lead a pilot program for targeted business insurance
•	Selected as a team member on the first personal auto insurance automation project
•	IT management

IT, Underwriting

What Do Your Clients Really Want from Your Company?

(Hint...it's more than just the products and services you deliver every day.)

Are these everyday challenges leaving no time to learn what your customers want?

.  too little time
 . too many choices
 . too much information
 . not enough cash or customers
.  not as productive as you could be
.  fear of being left behind
 . continuous need to learn and stay competitive
 . putting out fires
 . not enough time to focus on the big vision
 . "I know what I need to do. I just don't know how."
 . lack of quiet thinking time

"There has to be a better way", you say.

The Better Way Starts with Understanding Your Customers.

You've invested in technology, people, and smart business practices. We work right beside you to put these together in new, unexpected ways.

Strategy - Why does your company do what it does every day?

Technology - What are the tools, assets, and frameworks that help you deliver more of what your customers really want and need from you?

Marketing - Who do you create your most valued work for?

Productivity - How can you deliver more of what's important to your company, clients, employees, and business partners?

Services Tailored to Your Company

We know that every company has its own unique needs, goals, and approach to success. We're not here to change who and what you are. We're simply your partner in delivering your best products and services every day. You decide how you want us to contribute.

. growth strategy planning and implementation
. make the most of your existing IT investments
. create a secure, reliable technology infrastructure that grows with your company
. hands-on day-to-day IT services
. practical cybersecurity solutions for your organization
. discover new opportunities and bring them to life
. turn your expertise and knowledge into useful content your clients and prospects appreciate
. create, manage company knowledge hub as the go-to resource for clients
. develop simple tools that streamline your day-to-day activities
. access and use the valuable data your company has collected over the years
. listen and implement the solutions your customers want and need the most from you

Yes, technology is part of our name, but we think of technology as a tool. What we really love is business, and the amazing opportunities right in front of each of us. They simply need to be discovered and shared.

Linda Rolf (Fractional CIO)

BuildWitt

Account Executive - Northeast

IMPACT

- Generated $1.25M in total agreement value in 2025 (as of June '25)
- Closed 16 deals with an average deal value of $72,000 in 2025 (as of May '25)
- Generated $2.4M in total agreement value in 2024
- Closed 38 deals with an average deal value of $63,000 in 2024
- Actively manage 20-30 active deals at a time along with prospecting from a database of ~10,000.
- Keynote and breakout speaker at 8 events in 2025, including Pinnacle Experience, CCN, and HSMAI events.
- Regular speaker for Entrepreneur's Organization (EO) and LX Council groups.
- Sell Sales and Marketing Coaching, Website Design and Development, HubSpot, and Paid Ads services
- Recipient of the 2024 IMPACT Core Award for top performing revenue driver

Lead Sales Consultant

- Developed the IMPACT sales process, incorporating Baseline Selling and They Ask, You Answer principles across well-defined deal stages
- Coordinated the assignment and fulfillment of sales opportunities being distributed across 3 coaching squads
- Built the sales pipeline and data properties required to track deal progression in the HubSpot CRM

Director of Revenue Operations

- Built a community of 2,000+ monthly active users (MAUs)
- Generated and maintained MRR of $35,000+. 
- Ran 6 unique mastermind groups, including Executives, Coaches, Content Managers, Sales Professionals, Videographers, and Middle Managers.
- Created the IMPACT+ for Business product, generating 8 paying clients at ~$1000/month each. 3 of these clients grew into coaching clients of $5,000+/month over the next 12 months.
- Worked directly with IMPACT's product team to develop the quarterly and annual product roadmap.
- Facilitated 3 1:1 member feedback sessions per week and created core beta user groups for feature feedback and insight.

Director of Membership

- Ran the IMPACT Facebook community of 5,000+ members through daily engagement, posting, and facilitation of engagement
- Guided 70+ companies with paid memberships through adoption, utilization, and retention of our membership platform. 
- Produced 15+ courses for the IMPACT+ learning community
- Hosted monthly community events and regular community updates

Member Success Manager

- Executed an annual six (6) event virtual event strategy resulting in over 8,000 registrants, $288,000 in ticket revenue, and $20,000 in sponsorship revenue
- Achieved a 2020 overall event attendee NPS score of 4.2/5.0
- Led the growth and development of two online communities of over 6,000 members each 
- Received the 2020 IMPACT Core Value Award for Overall Excellence

Community and Events Manager

- Account executive for 9 active clients, empowering them to meet their business and revenue goals through powerful website, blog, and social content
- Founder and lead coordinator of IMPACT-Ed, an educational outreach program designed to 
   help college and high school students learn about digital and inbound marketing
- Assist the Content Service Squad in achieving organizational objectives (revenue, profitability, 
   client satisfaction)
- Stay up-to-date on relevant Hubspot and related certifications
- Writer monthly content for The IMPACT Blog

Content Marketing Trainer

American Marketing Association, Connecticut

Upon graduation from CCSU, I joined the professional Connecticut chapter of the American Marketing Association to head the collegiate relations division and join the board of directors. 

After joining the board, we identified a number of organizational opportunities that needed heading, including our use of Basecamp, a website redesign, and membership re-engagement. Over the past several months I have headed the effort in revamping these sectors of the organization to establish ourselves as a top professional group in the state of Connecticut.

Moving forward as the Director of Collegiate Relationships, I manage all partnerships with collegiate chapters across Connecticut, including CCSU, WCSU, SCSU, and Quinnipiac. We put together volunteer opportunities, networking events, and community outreach initiatives that bring college students and young professionals together with our experienced chapter members to build a foundation for future professionals.

Director of Collegiate Relations | Board of Directors

American Marketing Association

My time as President of Central Marketing Association, CCSU AMA Chapter, featured significant growth and success. Starting from just four members in Spring 2017, I set out to lead this group to new heights.

In 2018, the Central Marketing Association attended the AMA International Collegiate Conference in New Orleans for the first time and won a national award for Excellence in Chapter Planning. This was an unexpected but extremely motivating step forward for our organization.

In 2019, the CMA returned to the AMAICC and were recognized as a Top 5 Small Collegiate Chapter in the country. We also earned honorable mentions for our Outstanding Marketing Week and Regional Conference events. After returning, our organization was recognized as the 2019 Student Organization of the Year by Central Connecticut State University. 

We launched a number of initiatives for students to grow there skills and connections. We launched our student run agency, the AdVance Marketing Agency, where we worked with six different clients both on and off campus to provide support for organizations in their marketing and strategy needs. We also hosted the 1st Annual AMA Connecticut Regional Conference, where 60 students and professionals from throughout New England were in attendance.

Chapter President

I joined the Shaver Innovation Marketing team, focusing on emerging markets and new product launches. My major project for the summer was to develop a detailed go-to-market strategy for the upcoming launch of the BIC systems razor. This required me to analyze all aspects of a product launch, including packaging models, online copy, advertisement strategies, pricing, and identify primary and secondary selling markets. I presented my findings to the executive Marketing team and saw aspects of my work go into the official launch strategy.

As the Project Manager for the Summer Internship Program, I was charged with taking the skills of each of the nine (9) North American interns to analyze BIC’s digital landscape to provide recommendations for improvement to executive leadership. Having the opportunity to take a deeper look at the digital functionality across all aspects of the organization and present these findings to the executive leaders of BIC North America was a high-pressure experience and rewarding experience I can carry on in my career. 

Other Projects: 

I analyzed BIC's Amazon.com performance through benchmarking direct and indirect competitive Amazon pages. I identified multiple design and interface changes to improve engagement and drive online sales performance that are being applied to all new product pages moving forward. 

The BIC Direct-to-Consumer store, ShopBIC.com, needed major improvements. There was a lack of communication between the Marketing, Sales, and Digital teams which was causing a lack of website functionality. I was able to clean up the site’s interface, improve the customer shopping experience, and develop a communication channel for all three teams involved.

Shaver Innovation Brand Marketing Intern / Intern Project Manager

- Developed a market research database for potential markets in the Stationery category
- Led transition and implementation of Microsoft SharePoint and Microsoft Teams programs
- Produced sales and insights data presentations for weekly Back to School performance review
- Led the implementation and rollout of MS SharePoint and MS Teams across BIC NA

Customer Marketing Intern

Leos Restaurant

Beginning as a part time busser on weekends and quickly working up to a waiter and manager role, I was exposed to all aspects of a small business including employee scheduling, financial management and extensive customer interaction.

Manager / Waiter / Busser

"Connor has endless energy and drive to grow this company and the companies he works with. He never says no to any goal/challenge. I’m pretty sure he can do anything he puts his mind to."

This feedback from my team captures what I aim to bring to the table each and every day.

I'm Connor DeLaney, and I help businesses all over the world own their sales and marketing in-house and never have to depend on an outsourced marketing agency ever again.

I joined IMPACT in 2019 and my journey has been anything but linear, starting in content training, jumping into event management and strategy, then building a membership community platform from the ground up, and now leading and growing our sales team.

My work today is focused on challenging the norm of how companies run their sales and marketing strategy. From our first conversation, my goal is to ask the questions that make you uncomfortable but push you to make the best decisions for your business. 

Consider me that friend who you come to when you're not sure where to go next (or need a knock on the head every once in a while). 

Businesses I've worked with have redefined their industry by creating educational content, websites, and sales experiences unlike any of their competitors, building more trust and crushing their revenue goals. 

I'm a regular guest on the Endless Customers Podcast and am building up my speaking portfolio with companies in the Home Improvement, Fitness, and Education spaces.

"But Connor, who are you outside of work?"

I'm a sports nut. I played baseball for 16 years, volleyball for another 5, and now am a competitive runner in Southeastern CT. Anything from a 5k to a Marathon, you'll see me running!

I'm a dog dad of Maple, my Australian Cattle Dog-Australian Shephard mix. She's a rascal and she's a delight, all in one.

I'm the oldest of three brothers and my family is at the core of who I am and strive to be every day. 

Want to get to know each other? Let's make it happen!

taplio

The Battle

Linda Rolf (Fractional CIO)

Connor DeLaney

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