🌟Empathetic Recruiter🌟Driven🌟Relationship Zealot 🌟Coach 🌟Elevated Experiences 🌟Organizational Development Specialist 🌟 Employee Engagement Leader

Executive Empress Executive Coaching & Recruiting

Executive Recruiting Partner:  Concierge-Style
Working with urgency and empathy, I make my clients look good while filling their executive roles with exceptional candidates.

Executive Recruiter

My experience as a C-Suite leader/hiring manager, corporate trainer, and recruiter have positioned me well to provide the following services. 

Executive Coaching: 
My passion is in developing people. My Executive Coaching clients range from mid-level and growing to senior leaders refining their leadership skills and navigating their leadership journey. We tackle the pillars of leadership and incorporate individual experiences as well.

Career & Job Search Coaching:
My background as a recruiter (both corporate & agency), and hiring manager, as well as building a large LinkedIn community, gives me insight into the rollercoaster that is job searching. Many of my job search clients are looking for growth opportunities while others have been laid off and need work quickly.

Executive Coach 

RECRUIT CRM: Affiliate Partnership
(Aug 2023 - Current)
This ATS + CRM is magical. Never ghost a candidate again with Recruit CRM keeping you organized and efficient.
https://recruitcrm.io/?linkId=lp_056505&sourceId=lisa-dean&tenantId=recruitcrm

MASSIVE: Brand Ambassador
(Dec 2023 - Current)
Massive applies to 50 jobs a week FOR you! I’m a cheerleader for them! Let it work in quantity remote applications while you work on local hybrid and on-site quality applications. Today’s market calls for a variety of strategies.
usemassive.com/?via=lisa

RESUME GENIUS: Contributing Partner
(Nov 2023 - Current)
Resume Genius has asked me to partner with them as an Industry Expert with Resume Reviews. You can find out more about them (and me) here. https://resumegenius.com/about 

EARNBETTER: Affiliate Partner
(Jan 2023-March 2023)

TEAL: Affiliate Partner / Brand Ambassador
(Oct 2023 -April 2024)
Teal simplifies your job search and helps you land your next position sooner with their all-in-one suite of tools.
http://tealhq.co/empatheticrecruiter

METAVIEW: Affiliate Partner
(Oct 2023)
Let Metaview take all your notes so you can focus on the candidate conversation.
https://www.metaview.ai/r/l_dean

Brand Ambassador/Affiliate Partnership

City Wide Facility Solutions - Oklahoma City

*I left City Wide as a full-time recruiter to focus on my dream of being a solopreneur. I continued my relationship with City Wide by partnering with them as my first recruiting contract client. 

City Wide is a B2B sales and management company that provides single source solutions for all building maintenance services.

At City Wide, I hired for all our internal corporate roles, entry level to leadership, in Oklahoma City and in Tulsa. 

● My new team members are at 90% new hire retention at 90 days. 
● Time to hire, phone screen to offer, less than 30 days
● Many roles are heavier on attracting passive clients using sales outreach methods.

Director of Internal Business Operations & Recruiting

Confidential Recruiting Agency - Manufacturing/Supply Chain

●	Developed and implemented scalable company-wide forms, processes & policies.
●	Used a variety of sourcing strategies to attract and recruit high-caliber target candidates through online social networking, job boards, professional networking.
●	Led full-cycle recruiting, technical and non-technical, in the manufacturing space.
●	Worked closely with candidates on a weekly basis, cultivating relationships through the pipeline.

Sr. Recruiter

Comma Insurance

As an early leader in this startup, I partnered with the CEO in a GM role. As we restructured, I chose to focus on Experience Operations as Chief Experience Officer.
●	Led the leadership team of a fast-paced startup company, growing the company 600%, instilling value for the Voice of the Customer, Voice of the Business Partner and Voice of the Employee.
●	Collaborated with CEO to drive organizational vision and operational strategy. 
●	Created the partner roadmap B2B and client roadmap B2C to ensure a world-class experience.
●	Constructed and directed the onboarding process for new agencies in our B2B operations, including opening branches, creating LLC, obtaining business insurance, etc.
●	Produced and led the producer recruiting process for all new agencies. 
●	Change agent leading strategic organizational development and design initiatives including implementation and holding the employees accountable. 
●	Implement talent management strategies, including attracting/recruiting, onboarding, performance management, succession planning and talent review.
●	Leadership collaboration to understand business needs proactively while addressing areas in need.
●	Developed key metrics for the company to manage efficiency, effectiveness, and capacity.
●	Proactively built scalable and automated processes, procedures and systems - SOPs.
●	Led collaboration with teams across the business to assess current and future needs.
●	Developed program to promote and train new leaders.
●	Cultivated culture and values to foster and develop a team in alignment with our culture. 
●	Designed ongoing employee engagement strategies.

●	Achieved 92% customer retention by leading initiatives to recruit, develop, and train high-performing teams with a strong focus on client experience.
●	Directed initiative to increase 5-star Google reviews by over 1,000%.
●	Effectively managed, led, mentored and coached high-performing teams across multiple departments.

Chief Experience Officer

Cornerstone Home Lending, Inc.

●	Provided guidance and support to all department leaders, identifying needs and solutions for resolving complex employee relation issues.
●	Partnered with branch owners across multiple states to implement processes that result in delivering consistent world-class employee and client experiences.
●	Engaged and facilitated solutions for senior leaders, middle management, and new leaders.
●	Assessed needs and skill gaps for employees and developed training courses to meet their needs.
●	Conducted coaching and feedback sessions with other leaders and their teams to determine each team’s needs and facilitate team improvements and management. 
●	Led and influenced cross functional projects and initiatives that supported the business and maintained employee engagement.
●	Created the training department, concept to execution, for a nation-wide company, including establishing the strategic planning process and operating procedures.
●	Cultivated a culture that led to winning the Top Workplace award from the Daily Oklahoman.
●	Created, conducted, and evaluated over 100 training sessions on culture, best practices, efficiency and soft skills using alternating training methods to diversify instruction and strengthen learning opportunities.
●	Designed and implemented onboarding program for all new hires.
●	Created, organized, and edited training manuals and multimedia educational materials.
●	Built and developed a red-carpet Client Experience organization across multi-state locations.

Regional Director of Corporate Training & Client Experience

Director of Corporate Training

4Corners Homes

●	Founded the Customer Care department and increased customer survey scores from 37% to 83% satisfaction within the first year.
●	Delivered a 50%+ reduction in customer contract cancellation by spearheading cross-functional initiatives to improve bottom-line profits and achieve business goals.
●	Handled all customer escalated calls.
●	Implemented Traction EOS management plan, which defined all team member roles.
●	Hired, managed, and trained employees to maximize productivity and efficiency.
●	Created processes to create a consistent, elevated experience while boosting quality.
●	Engaged with 500 customers to effectively build rapport and lasting relationships.

Vice President of Customer Care

Director Of Customer Care

●	Managed a team of 20 sales and marketing professionals.
●	Grew sales team by sourcing well-qualified candidates using new recruitment strategy, including hosting Sales Career Nights.
●	Increased business profits by streamlining and simplifying processes.
●	Functioned as Editor in Chief for all public company documents and marketing campaigns.
●	Created and managed the company’s marketing budget.
●	Developed a quality assurance program for designer and model homes.
●	Attended trade shows and client meetings to increase brand awareness and build relationships with prospects and partners.
●	Planned and executed all company events, including VIP partner events, customer education, and full-scale vendor family events.
●	Negotiated with outside vendors.

Marketing & Sales Manager

Executive Assistant to VP of Sales & Marketing

If you’re ambitious but feeling stuck in your career, let me help you navigate your next steps. 

I reached the c-suite as Chief Experience Officer on the leadership team, and I now use my experience and knowledge to coach others the leadership skills and strategy it takes to climb the ladder. 

After transitioning from teaching into corporate, I earned 7 promotions and made 3 pivots over 12 years across multiple companies and industries. 

It’s not because I’m more amazing than the next amazing person; it’s intentional and strategic. I can help you do the same! 

Building your knowledge around the pillars of leadership is my passion! We’ll work on positioning you to move on up - or move on out. But either way, you’ll become seen and appreciated for your gifts. 📈 

My background gives me a unique perspective to help you!
✨ C-level Executive 
✨ Hiring Manager & Coach 
✨ Corporate Trainer/Coach
✨ Agency Recruiter
✨ In-house Talent Acquisition 
✨ Executive Assistant to the VP of Sales & Marketing
✨ Teacher

I started my business, Executive Empress, in Feb 2022. Two years later, I resigned my corporate job to spend full time in my business working on my coaching passions. 

My business combines my talents in Executive Coaching + Executive Recruiting

- - - - - 
For Businesses Only:
As an Executive Recruiter, I partner with companies to hire top management and leadership candidates. 

Who better to hire executives than an executive with experience recruiting. hiring, and running a business?


About Me:
I'm a passionate executive with a wide range of industry experience. I've been a leader within startups going through massive growth, and a change agent within well-established organizations. 

Every experience I provide is elevated, red carpet, concierge-style. 

www.ExecutiveEmpress.com

Lisa Dean

Jumpstart Your Future Today LLC

Jumpstart Your Future Today LLC began in 2017,  and is a women-focused career consulting business. We specialize in guiding working-aged women, wives, and moms to successful, meaningful employment & careers through our intensive mock interviewing & resume development. We assist with every aspect of their job search process so they can succeed in the job market.

In addition, we offer Young Adult focused services to challenge misconceptions associated with ageism & youth’s capabilities in the workforce.

Founder & Executive Career Coach

Forever Forward Recruitment

We help companies acquire the best talent to suit their hiring needs & jobseekers get gainful employment opportunities.

Founder & Recruiter

Resume Writer

Children's Aid

Appointed as the student's voice, raised awareness on Issues and disparities faced by youth pursuing post-secondary degrees. Built early awareness of the Foster Youth College Success Initiative (FYCSI) and College Opportunity Programs. Developed a collaborative college readiness marketing and communication campaign tailored to K-12 audiences. Served on the Steering Committee to advocate for Issues such as housing, K-12 education, employment and higher education.
•	Secured $27 million in state funds for FYSCI to support 1,500 students attending college in New York state.
•	Contributed to the 7.5 million milestone achieved to fully fund the NON CUNY, SUNY Stipend program.
•	Advocated for rejection of state proposal that capped NYC reimbursement of preventative services at $320 million.



Fostering Youth Success Alliance

The Fostering Youth Success Alliance is a statewide advocacy group that promotes responsive policies and programs that offer young people with a foster care background every opportunity to set higher expectations and achieve their goals. We are dedicated to data-driven systems reform, raising public awareness, and securing stabilizing supports that empower youth across New York to overcome barriers and excel in life.

Student Advocate & Steering Committee Member

St. Nicks Alliance

Trained clients for job market through mock interviews, resume development, and soft skills facilitation. Initiated recruitment support by researching and analyzing event locations. Collaborated with program staff to ensure successful selection and referral of students through interviews. Offered retention support to  young adult graduates  through phone calls and email check-ins.  Adapted young adult community outreach by establishing relationships with local businesses, colleges, and libraries. Adopted Principles of Youth Development to guide work.
•	Delivered impactful training and workforce development for the entire 100 skills training participant year.
•	Raised engagement and maintained participant completion rate at 95%.
•	Streamlined the participant registration process by consolidating and standardizing all documentation within one ETO software.

Managed a cohort of over 500 youth who are preparing to graduate high school, have recently graduated, or are reconnecting to their formal education or the workforce.

Workforce Development Specialist

National Foster Youth Institute

Strategized an outreach campaign using creative methods of engagement and recruitment. Effectively collaborated in team settings and built relationships with the local representative office and external partners. Revised data and developed organizing efforts to advocate on issues faced by foster youth during the COVID-19 pandemic. Raised awareness on The Supporting Foster Youth and Families through the Pandemic Act: HR 7947 & policy reform.
•	Promoted #UpChaffee campaign which extended the federal Chaffee funds distribution plan to $400 million dollars.
•	Pushed to temporarily suspend aging out for transitional aged youth and guarantee healthcare during the pandemic.
•	Accelerated awareness on $ 2.3 trillion bipartisan spending bill for child welfare organizations passed by Congress.

Congressional Delegate

NYC Administration for Children's Services

Conducted community outreach activities to provider agencies, youth clients and young adults. Assessed situations and provided youth with referrals to appropriate services and departments. Assisted in the implementation of career club programs including professional trainings OSHA-30 and Security. Boosted partnerships and collaborations with ACS and other city employment and non-profit agencies. Supported former and current foster youth in their educational and employment goals.
•	Organized the first annual ACS virtual job fair with a confirmed 275+ youth attendees to substitute SYEP during COVID.
•	Simultaneously coordinated cohorts of 125 & 126 students in the ACS Dorm Project and FCSI stipend programs.
•	Orchestrated a city-wide marketing campaign to increase enrollment in FCSI post-secondary support programs.
•	Managed the budget and ensured the distribution of $6 million awarded to NYS college students in foster care.

College Intern

The New York Foundling

Guided, encouraged, and supported at-risk youth in reaching their identified education and employment goals. Incorporated evidence-based model and worked directly with youth on pro-social behaviors with their peers and adults . Updated and organized activities in the community related to life skills training. Immediately reported emergency runaways, accidents, and medical problems to supervisors. Restructured weekly clinical team and foster parent meetings to increase productivity.

•	Initiated, assembled and implemented direct advocacy services for assigned clients and their families. 
•	Pioneered a comprehensive and cohesive resource guide to successfully assist in navigating the foster care system.
•	Advocated for the enhancement of college readiness and enrollment for college aged former and current youth in-care

Skills Coach: Treatment Foster Care Oregon (TFCO)

Youth Advocate Programs, Inc.

We support, care for, organize and empower the most vulnerable and marginalized young people, adults and families in the US and abroad. By tapping into the strengths and capabilities of the 20,000 families we serve each year, our 2,000+ YAP staff members, and the capacity of communities, YAP affects positive change.

YAP has developed unique service delivery principles that guide our work with youth and families involved in the Juvenile Justice, Child Welfare, Behavioral Health and Education systems. Our staff, who reside in or near the neighborhoods they serve, work non-traditional, flexible hours and are accessible 24/7. Our demonstrated ability to recruit and energize indigenous resident leaders within neighborhoods is another unique element of our success.

Youth Advocate

City University of New York-College of Staten Island

FOSTER YOUTH CUNY HEROES RESEARCH ASSISTANT & YOUTH ADVOCATE

As a Research Assistant/Youth Advocate with CUNY Foster Youth Heroes for 2 years we focused on the role of risks and protective factors in foster youth’s transition to adulthood and post-secondary education.  For youth currently or previously in the foster care system we participated in a project specially aimed at supporting foster youth in college. We built a mobile media app aimed at doing just that. We are a participatory action research project aimed at learning more about the gifts that foster youth bring to CUNY. Our project is bring funded generously by the Conrad N. Hilton Foundation

Research Assistant

⭐If you are someone who:

👍🏽Has applied relentlessly to job vacancies to no avail or those who absolutely dread their current jobs and are looking to advance I can help!

I teach you to:

✅The #1 trick for getting *instant employer callbacks – & what you may have been doing wrong.

✅Highlight your professional skills & key competencies to prospective employers during the interview stage & on your resume!

I'm an experienced Career Coach who maximizes your skills to learn what it takes to wow your interviewer!

1️⃣Through my coaching, I help clients build the self-esteem and confidence needed to land their dream jobs.

2️⃣From resumes to career planning I’ll help you develop the habits and skills to effectively work toward career & job satisfaction & stability.

For a decade I've helped thousands of clients break through the obstacles that seem to be holding them back from succeeding at work.

 Life's too short to be in an unhappy, unsure, or unfulfilled position!

3️⃣ You'll learn and develop better ways to handle the issues that are standing in the way of your career goals.

4️⃣JYFT creates empowered employees and job seekers through providing job market education,low-level employer red flags, Human Resources practices, processes, tactics and more. 

We provide crucial information on the importance of job seekers exercising the process of elimination and exploring their options when it comes to job offers. 

5️⃣This helps our clients avoid low-level employers and progress from their past job search mistakes.

6️⃣Through our job search strategy implementation we alleviate clients from perceiving their job search experience as stressful and tedious and reframe it into a positive one. 

7️⃣We provide them with a concrete plan to avoid applying to jobs impulsively. In moving from desperation to empowerment clients have time to make informed decisions and become aware of employers potentially using their urgency to their advantage.

🏆Testimonial
Ayana Chung is one of a kind. She is a blessing in my life, and has helped me fuse my passion for horticulture with my background in education to land my dream job as an assistant teacher.

 Ayana really helped me tap into my true potential. Working with her was an honor and I would not have gone this far if it wasn’t for her coaching, her talent, & overall her spunk. You’ll enjoy working with her, she
not only is persistent and productive but she will leave you feeling like you truly matter and make you laugh all at the same time. She is a gem, an inspiration, work with her and you will succeed in your endeavors.

taplio

The Battle

Lisa Dean

Ayana Chung

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?