Lisa Edmondson

Made in Doraville - The Movie

Flexing all my creative muscles on this passion project to create a movie about my hometown of Doraville, Georgia. I created our website (www.madeindoraville.com), as well as all the SWAG located via our shop. I'm writing the script and will be co-directing the motive.  Check out my page on IMDb.com!

Doraville. She's made legendary cars. She's made legendary music. Soon, she'll be known for making legendary movies. But it's her diversity that she wants as her legacy.

Producer/Co-Director/Writer

Leadership Reno

Established company and business strategy to deliver on a “passion project” that addresses gaps in leadership development programs, expectations, metrics, and succession planning. Established LLC, to provide consulting services for training content development, script writing, storyboarding, certification development, and leadership development. 

- 2024: Writer/Director: Made in Doraville Documentary (in pre-production)

- Author of the book, "The Ethology of Leaders."

- Awarded a Silver Telly Award in 2023 in recognition for my eLearning course titled, "Dissolving Bullying in the Workplace." 

- Recognized in 2023 by GreatCompanies Business Magazine with one of their Women Entrepreneur awards.

Founder & Owner

GP Strategies Corporation

Designed comprehensive role-based end-user training (EUT) curriculum development and deployment plan for CloudSuite Healthcare SaaS implementation at client's site.

Principal Training Lead

ISG (Information Services Group)

Led a team of Consulting Managers, Senior Learning Consultants and Learning Designers to deliver training design, development and implementation expertise (Training as a Service - TaaS) to organizations who needed support with their ever-evolving learning and capability development needs. 

Our specialties included custom ILT/VILT, eLN, AR/VR and micro-learning training development for onboarding, customer service skills/reinforcement, and systems training needs (e.g., ERP software) for clients such as Delta, Bank of America and Fiserv.

North America Training as a Service (TaaS) Delivery Lead

Infor

Owned the program management, development, and delivery of end-to-end global training solutions for a fast-paced, SaaS / software development organization. Responsible for Enterprise Resource Planning (ERP), Human Capital Management (HCM), Workforce Management (WFM) and Enterprise Asset Management (EAM) technology training solutions for Healthcare, Public Sector and Corporate verticals. 

Specialized in organization development, people leadership, cross-functional collaboration, business program management, portfolio management and certification. Built the team and infrastructure that supported high-stakes certification exams for partners, employees and customers.

Led the team that pioneered a new delivery medium that enabled autonomous, structured learning with access to virtual training environments, resulting in a new revenue stream that offered learner flexibility.

As "employee #1" in the Curriculum Development workstream, built the department infrastructure and team from the ground up, resulting in a department of over 50 instructional designers producing thousands of hours of eLearning, self-directed learning, ILT and VILT software product training annually, achieving an annual revenue of ~$40 million at the time of my departure.

Director (Sr. Director), Curriculum Development & Certification

Coca-Cola Enterprises, Inc.

Maintained role as an individual contributor throughout tenure to maintain work-from-home status. 

Led learning and development projects as program manager and project manager, from consultation and project scoping through program design and development (ADDIE) to deliver instructor-led training and digital learning solutions aligned with corporate strategy, and core competencies. 

Created curricula across diverse topics and functions, including: Lean/Six Sigma for supply chain professionals; frontline leadership development program of 13 interactive eLearning courses; HR onboarding; global train-the-trainer program to roll-out a new compensation structure to 70K+ employees; 2-year career rotation program for finance interns; company-wide software implementations and change management.

Principal Curriculum Designer

National Vision Associates

As Head of Learning and Development, provided leadership for the development of learning strategies, growth initiatives, change management and talent sustainability of the retail segment of this complex part health care, part retail organization; developed relationships with business stakeholders to align training with key business performance indicators.

Led an organization of six regional managers and 60 field trainers to implement the companies’ first comprehensive management certification program; used video production and instructor-led training content to accommodate “pre-internet” learning organization; administered annual operating budget for learning organization.

Manager (Director), Training & Development

With over 25 years of experience in the learning and development industry, I am passionate about delivering training solutions that meet the needs of diverse and dynamic organizations. My background in instructional design, certification development, and organizational leadership has enabled me to establish, grow, and strengthen learning organizations for large global SaaS, retail, and manufacturing organizations. 

I thrive at developing and leading others because I find true joy watching others achieve their professional goals. The reward is always a high-performing team of motivated, innovative employees who are engaged and determined to exceed expectations.

In 2023, I won a Silver Telly Award in recognition for a course I developed in collaboration with www.flowcess.com to address bullying in the workplace. I've been recognized by Who's Who in America and Who's Who in Professional Women for my contributions in the Learning & Development space and enjoy consulting others and offering helpful content free of charge.

Check out my first book on Amazon: The Ethology of Leaders, published in December of 2023.

Established company and business strategy to deliver on a “passion project” that addresses gaps in leadership development programs, expectations, metrics, and succession planning. Established LLC, financial infrastructure operating software to manage business.

Content Creation, Curriculum Design and Development: Designed a strategic Leadership Development program with a proven track record, promising an increase in employee engagement and revenue and a decrease in employee turnover and turnover costs.  

Courseware: Becoming a GREAT Leader Master Class Series

Marketing and Advertising: Responsible for all digital content, marketing assets, website creation, blogs, social media presence and TEDx Talk, including Leadership Reform podcast series of 6 episodes with a team of book authors, executive consultants, and college professors / industry experts, to bring awareness to eradicating workplace bullying and the importance of effective people leaders, Close-Up Radio Podcast With Doug Llewelyn - guest appearance, Leadership Reno With the DIY Leader: YouTube Channel, hosting podcast recordings and eLearning courses

Jamie Edwards

Jam Sessions With Jamie

Jam Sessions with Jamie provides a range of personalized career coaching services designed to cater to your specific job search requirements.

Our mission is to elevate your presence in the competitive professional landscape by assisting you in creating a standout resume, refining your interviewing skills, and optimizing your LinkedIn profile.

If you're aiming to leave a lasting impression with recruiters and hiring managers, we will empower you to confidently navigate every step of your career journey.

Services Offered:

✅ Resume and Cover Letter Writing
✅ Interview Preparation and Practice
✅ LinkedIn Profile Optimization
✅ Custom Spotlight Posts
✅ One-on-One Coaching

Jam Sessions with Jamie has helped over 400+ jobseekers ROCK their job search and set the stage for career success!

CEO & President

Fluorescent Media

Shining a bright light on everything in the tech and entertainment industry!

Editor in Chief

AT&T

Trained and influenced 200+ sales associates within 23 Authorized Retail, National Retail and Corporate locations to effectively sell AT&T’s products and services and exceed various postpaid, prepaid and revenue-based goals. Strategically Recruited and onboarded new employees for specific store locations to create high performing sales and operations teams. Worked with over 100+ different vendors to determine what products and accessories our Authorized Retailers wanted to sell in their locations. Handled planning and training delivery of new initiatives and helped coordinate AT&T's presence at various special events.

Accomplishments:

🏆 Received the Summit Award in 2014 and 2015 for my territory achieving the top 1% in the nation and both sales and service results

🏆 Finished as the top performing territory nationwide in back-to-back years years by spending additional time coaching and role-playing with sales associates on how to “own the home” and effectively sell TV and internet services to customers

📈 Exceeded postpaid activations by more than 150% to goal yearly and generated 1,000+ new sales monthly by training sales associates on having a "plus one" mentality and offering every customer the option to add a line to their existing plan

❤ Increased customer satisfaction by more than 25% in my Authorized Retail stores by providing on the spot coaching and recognizing outstanding customer interactions to cultivate a positive and collaborative culture within my teams

Area Retail Sales Manager/National Account Executive

Managed a team of 15 sales associates in one of the largest and busiest locations in the nation to exceed sales and customer experience goals. Interviewed and hired candidates, handled back-end operations and profit and loss margins.

Accomplishments:

🏆 Received the Summit Award in 2013 for having a high-perfoming store and being in the top 1% of managers in the nation in sales and service results

📈 Increased postpaid activations by more than 40% year over year by keeping my team engaged through weekly one-on-ones daily practice of customer interactions, sales contests and recognition in monthly meetings.

👨‍🏫 Developed and implemented a sales training around device financing which led to a 30% increase of postpaid activations being phones purchased outright as opposed to 2-year contracts

🥇 Created a leadership program for high performing sales associates to exceed stretch goals every month and take on additional responsibilities within the store, resulting in 30% of my team getting promoted to management during my tenure

Flagship Store Manager

Identified customer needs and developed sales strategies to achieve and exceed monthly device activation, accessory revenue and customer experience goals.

Accomplishments:

🏆 Received the Summit Award in 2008 and 2009 for being in the top 1% of Retail Sales Consultants in the nation in sales and service results

☝ Achieved over $3,000 in accessory revenue every month by offering customers ways to protect and power their new device and showing the benefits of buying accessories in the store instead of purchasing through a third-party dealer

📈 Exceeded postpaid activation goal by more than 125% monthly by using specific sales tools and implementing them with every customer to show the yearly savings and value they receive by switching from another carrier to AT&T

Retail Sales Consultant

Huntington National Bank

Managed the overall branch activities for a team of bankers and tellers to achieve and exceed revenue goals for growth and profitability while keeping a focus on operations. Assisted with sourcing, interviewing and onboarding new employees.

Accomplishments:

📈 Elevated branch performance to the top 10% in peer group by creating an optimal relationship between bankers and partners and conducting on the spot coaching, weekly one-on-ones and daily huddles

💲 Generated over $2.5M in mortgage revenue for a growth of 172% year over year through a strong partnership with my Mortgage Loan Officer by creating joint lending events in the branch and meetings with real estate agencies

😊 Attained an 87% customer experience rating throughout the year by observing and coaching to specific key behaviors during daily interactions and designing a whiteboard for employees to increase visibility around client satisfaction

🥇 Enabled my team to take on several operational roles throughout the year and put a focus on reducing client and branch risk which resulted in a 100% audit score

👨‍💼 Achieved 300% to goal in business lending by partnering with my Business Development Officer and proactively reaching out to new and existing businesses through custom mailers and joint call blocks making 15-20 dials per day

Vice President Branch Manager

JPMorgan Chase & Co.

Managed the day-to-day operations for a team of bankers and tellers and responsible for mentoring and coaching to exceed specific performance metrics. Assisted with sourcing, interviewing and onboarding new employees.

Accomplishments:

📈 Increased deposit & investment balances by 18% and first-time investor growth by 4% year over year, finishing with a book of business over $102M and achieving the largest growth in the district over a 3-year span.

📉 Reduced teller transactions by 27% year over year by empowering my team to have a digital-first mentality and proactively educating clients on the many different ways to do their banking online and through the mobile app

🚀 Boosted credit card attach rates by more than 120% each year by training bankers and tellers to look at debit card activity and showing clients the benefit of earning rewards and cash back by making those same transactions with a credit card

🥇 Earned a 98% average audit score by mentoring the team weekly on policies and procedures and forming daily observations to provide on the spot coaching and positive reinforcement

Jamie Edwards is a distinguished career coach and leadership expert with a robust background in cultivating high-performing sales and operations teams for Fortune 50 companies. Recognized as one of LinkedIn's top career coaches, Jamie has dedicated his career to mentoring and developing professionals. He now brings his expertise to his own company, Jam Sessions with Jamie.

With a track record of guiding over 400 jobseekers and earning more than 150 recommendations, Jamie specializes in crafting compelling resumes that highlight achievements, coaching for interview success, and optimizing LinkedIn profiles for enhanced visibility and career advancement.

If you're looking to strike a chord with potential employers and become a #1 hit in the eyes of recruiters and hiring managers, Jamie is ready to ROCK your job search and help you steal the spotlight!

𝗥𝗢𝗖𝗞𝗦𝗧𝗔𝗥 𝗥𝗘𝗖𝗢𝗠𝗠𝗘𝗡𝗗𝗔𝗧𝗜𝗢𝗡𝗦:

🌟 "Jamie has elevated my resume and given me a fighting chance to get a new job that is much more fulfilling."

🌟 "Jamie is friendly, helpful, supportive, positive, enthusiastic, and an authentic human being. He goes above and beyond for every jobseeker. I would HIGHLY recommend him for any of your career coaching needs."

🌟 "Jamie reviewed specific interview questions with me and role-played various scenarios, offering valuable suggestions on how to refine my responses. He not only explained every change made on my LinkedIn profile but the rationale behind each change. He took the time needed to ensure I understood everything and could move forward on my own."

🌟 "He not only reworked and recreated my entire resume to make it much more marketable and give a better "story" of me and what I am looking for in my next role, but also gave me some good tips and tricks on my job search. He keeps a "pulse" of what is going on the market today and has a very down to earth way of communicating. He made feel comfortable and at ease."

🌟 "What distinguishes Jamie the most is his compassion and unwavering work ethic. He is dedicated to his clients' success, always taking the time to ensure they feel prepared. In a field often focused more on fees than outcomes, Jamie’s genuine commitment to delivering and exceeding expectations makes him a rare find."

𝗛𝗢𝗪 𝗧𝗢 𝗥𝗘𝗔𝗖𝗛 𝗠𝗘:

Phone: 847-624-4448
Email: jamie@jamsessionswithjamie.com

I help jobseekers ROCK their job search by offering affordable coaching services that are hands-on, professional and fun at the same time! Your path to becoming a job searching Rockstar starts here!

Services Offered:

✅ Resume Reviews
✅ Interview Preparation and Practice
✅ How to Handle Salary Negotiation
✅ LinkedIn Profile Optimization
✅ Custom Spotlight Posts

I've helped over 150+ jobseekers take their job search to the "Top of the Charts" and increase their chances of getting interviews and job offers!

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Lisa Edmondson

Jamie Edwards

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