AMAKA Studio

SaaS Content Strategist

Lisa Steingold

I've always been obsessed with behavior change and unlocking human potential! This is my personal contribution to the world as I write on all things resilience and performance in a constantly changing world.

Books authored include 
- "Cut the Crap: The Power of Brand Authencticy" 
- "El Amor de Lisa"
- "Change for Good""

I also spent 2 years creating, producing and hosting "Velo Dulce" - a podcast featuring the world's leading women in their respective fields to yield 'the secret' behind high performance.

I've been privileged to speak on the subject of human behaviour and wellness
- Key Note speaker at GIBS Women in Leadership Conference 2013
- Presenter at the GIBS Accelerate Programme for high performance individuals 2013 & 2014 
- Chosen speaker for 2013 Innovation Summit 
- Speaker for 2014 Association of Change Management Professionals Conference 2014 
- Deloitte Women's Day Key Note Speaker 2012

Wellness expert, resilience specialist and writer

Whale (usewhale.io)

Whale (SaaS) is an online knowledge-sharing and training software solution that replaces outdated learning methods, enabling teams to unlock their next level of growth. 

My role is designing a strategy that attracts, delights, and inspires our audience. This involves partnership marketing, digital and content, including social media, email communications, our podcast, thought leadership, and sales-specific content.

Key Results
Successful partnerships with Hubspot, EOS and G2.
25% of all leads generated from organic content
Organic traffic increased 1900% over 3 years
26% average email open rate with 5.9% click-through rate
Creation of the Unlocking Growth podcast featured on Spotify's top 30% of business podcasts
Increased Google Authority from 14 to 51
Gated content and webinars to drive MQL's

We're excited to continue to deliver value content to the world's entrepreneurs and Google thinks we're doing something right as we saw our Google authority ranking double in just one year.

I am grateful to work with the best.

Head of Content Marketing

10x for Brands

I've always been passionate about growing world-changing brands and I founded 10x4 Brands to translate the vision of entrepreneurs into reality through authentic brand narratives combined with growth hacking tools.
10x4 Brands was my growth agency where I utilized a specific framework to help grow brands. My work included strategy, marketing campaigns, paid marketing, social media marketing and growth campaigns. 
Clients have included
BIA Cycling
Novus Global
Teams & Beyond
ASSECO
LaForma
Curtains2Fit
Discovery Limited

Chief Growth Officer

METACO 

A globally connected consultancy, Metaco is the recognised leader in Systemic Leadership Team solutions in Africa with a strong track record for delivering transformational results across a range of industries and contexts.

My responsibility includes
● Development of the growth strategy with integrated brand and digital strategy
● Google, LinkedIn and Facebook campaigns to deliver content and generate leads with development of CPA on digital channels.
● Development and management of events to press, partners and potential clients
● Development of corporate identity in line with strategy requirements
● Alignment of stakeholders from Comair and external agencies to ensure brand and business consistency in communications
● Writing and publishing of relevant articles in the media
● Development of Metrics and Reporting dashboard to ensure delivery of relevant metrics including revenue, traffic, proposals and ROAS for both Google and LinkedIn campaigns
● Mentorship of junior team members

Head Of Marketing

ChewyMoon

ChewyMoon is an eCommerce brand powering a future generation of super heroes through convenient healthy nutrition for kids.

With a belief that nutrition is fundamental to powering healthy happy growing humans and that producing great products that kids love instils healthy eating habits early on, ChewyMoon is giving more traditional kids food brands a run for their money. 

As Marketing Director, my role was to deliver on the brand mission, ensure growth and ensure LTV.

Marketing Director

Popimedia

Global Ad-tech platform and Facebook Marketing Partner #BuildingBusinessOnSocial

Using their proprietary platform, meedee8, Popimedia offers brands maximised and scalable social media exposure through targeted campaigns that offer campaign management, lead generation and reporting through Facebook, Instagram and the Facebook Audience network.

As Head of Marketing at Popimedia, my role included the brand and marketing strategy leveraging PR, sales collateral, cross channel digital campaigns, events, thought leadership (in the form of downloads, blogs and mailers), product and partner marketing to deliver of client acquisition and retention across a range of territories. This included all communication and measurement platforms including the website, MailChimp, Google Analytics, Google Data Studio and our own CRM system. As an essential part of brand I was additionally responsible for internal culture.

I was fortunate to oversee the marketing department including two direct reports and a number of agencies including the PR agency, web and social.

In my time with Popimedia I founded the CMO2020, Ad-tech Academy and SHiFT initiatives which were indicative of brand thinking and acted as PR and lead generation platforms.

The team at Popimedia were incredible and it was a blessed two years that I was able to spend with them.

Head Of Marketing, EMEA

Vega School

Responsibilities included
Development of marketing plans including objectives, brand positioning, channels, SWOT, calendar and budget in line with business and brand objectives
Spearheading market research to ensure that marketing decisions are aligned with the market and support the business objectives
Monitoring of field information and trends in and trends in the markets, customers, prices, channels and competition
Preparation of competitor pricing analysis reports
Identification of value enhancing opportunities for the brand
Employee and internal communications initiatives
Agency management to ensure delivery of tactical projects; PR agency, digital agency and ATL agency
Development of copy for all marketing material including the website, presentations and sales collateral for the student relationship team
Promotional planning (ATL & BTL) and development of promotional items (including collateral) and creative concepts. This included website, collateral for student relationship centers, presentations, school expos and external events presentations
Partnership marketing including maintaining inclusion at various awards including The Loeries and other prominent South African awards
Direction of marketing and recruitment team and processes to support the marketing function
Budget preparation and management to ensure ROI of marketing spend and achievement of weekly targets including preparation of weekly sales reports
Analysis of the business, evaluation of competitive challenges and identifies opportunities for growth
Management of marketing staff to ensure that the marketing function delivered on objectives at events 
Served on national marketing committee across other company brands within the master group
Presentations to Exco and (internal and external) stakeholders
Monitoring of field information and market trends
Reporting including sales reports, digital analytics and budgets into Exco

National marketing manager

Zodiac Pool Deutschland GmbH

•	Strategic brand plan incorporating market analysis, brand proposition, promotions plan, budget & time plan.  
•	Promotional planning incl. ATL & BTL (packaging, POS, CRM, direct marketing, relationship marketing) project implementation.
•	Corporate social investment program. 
•	Communications with external agencies (ATL, BTL, activation and media)  and internal business units e.g. sales. 
•	Trade marketing including implementation of loyalty program, trade road show and joint advertising.
•	Competitor analysis & tracking
•	Product packaging and new product launches.
•	New product development with R&D
•	Pricing analysis & and margin management.

Brand Manager

Growth obsessed • Strategic Thinker • People Focused • Girl on Wheels • Collaborator • Results-Driven  • Learner for life • Investor in people & brands • Reslience

What else?
I've authored three books, 
I'm the podcast host of 3 podcasts
I once wrote for Oprah Magazine, 
And I spend my weekends on 2 wheels 🏍️

Lisa Steingold 🇿🇦 🇪🇸

Looking after everything customer journey and experience related in Whale. 

* Rolled out a new support flow tailored to Whale to improve CSAT and reduce Resolution Time. 

* Put our Knowledge Base in a new fancy dress. Rebranded the website and rewrote our articles to match with our current user needs.

* In-app guidance for onboarding customers and highlighting new features to all.

* Day-to-day success services in making sure our customers are, and stay, happy!

Senior Customer Experience Manager

Silverfin

Focusing on the administration of systems used within Support, mapping and optimising the processes, analysis of customer support metrics and customer feedback. This in combination with providing insights to the organisation.

Key Achievements:
- Implement a new Support Software (Freshdesk), Silverfin-wide, for 150+ users. 
- Create a new Support flow for Silverfin and implement it with all other stakeholders (Engineering, Business Solutions, Success,...)
- Set up a recurring reporting system to brief leadership and product teams of the most trending customer support queries.

Support Operations Specialist

Silverfin is the cloud platform that makes accountants more successful. Real-time data. Automated compliance reporting. Great collaboration and the tools you need to create new revenue from advisory services.

I work together with our key-accounts to deliver high quality customer support to all their queries.

Key Achievements:
- Setting up a follow up flow with our key accounts to stay on top of their customer queries and build relationship.
- Become the trusted advisor for our key accounts and missing link between Support and Success. 
- Creating and maintaining training material. Video's, articles and Userlane learning tracks.

Customer Support Manager

intuo.io

Intuo is an online platform and mobile application that helps companies manage their people, increase engagement and maximise retention. Enable your employees through a continuous performance management process built on coaching and driven by continuous conversations, feedback, and measurable objectives.

Since a platform is just that, Intuo also has a broad experience in change management and, with over 150+ successful implementations, can offer you the right guidance in creating a culture that actually works.

Performance Management Consultant

Seven Eighths

Coordinating Oracle License Audits in South Africa and the Middle East within the Joint Partner Engagement (JPE) Program of Oracle LMS.

Oracle Operations Coordinator

Oracle License Review Consultant for the Benelux and UK/IE market within the Oracle LMS Joint Partner Engagement (JPE) Program.

I conduct License Reviews at Oracle customers in close cooperation with Oracle LMS. Oracle's Global License Management Services delivers services to govern, manage and promote awareness of the proper use and distribution of Oracle solutions.

As an Oracle License Review Consultant for Seven Eighths Consulting I perform License Reviews and provide knowledge and information to customers necessary to:

- Understand license ownership, rights, and limitations
- Monitor and optimize license utilization and allocation
- Understand licensing and budget implications
- Minimize legal, operational and financial risk
- Software Asset Management

License Review Consultant

AZ Zeno

All internal and external communication with co-workers, board, doctors and press. Got assigned multiple projects and learned how to make websites, expert level at Adobe InDesign and expert at time management finishing those projects in a short time.

Communications Specialist

Australia and South East Asia

Travelled Australia and South East Asia while I was based in Melbourne. 
Worked double shifts when I was in Melbourne to enjoy my travel time outside of the city triple as much. 

Saw and explored many interesting places and cultures that enriched my soul forever.

Traveling

Running a government orientated human resources project for the hospital. Got better at time management and learned how to work with government styled projects.

Project Manager

Assisting the Communications Manager of AZ Zeno during a busy period.

All internal and external communication with co-workers, board, doctors and press. Got assigned multiple projects and learned how to make websites, expert level at Adobe InDesign and expert at time management finishing those projects in a short time.

Hamilton Bright

Setting up marketing projects and products in stores all over Belgium and Luxembourg. Discussing the best possible setting and place for merchandising in store with store managers. Mostly for Weber, Samsung and Philips.

taplio

The Battle

Lisa Steingold 🇿🇦 🇪🇸

Thomas Laureys

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?