Lissa Appiah

Certified Career Transition & Job Promotion Coach | Career & Leadership Development Workshop Facilitator | Speaker & Trainer | Canada's Top 100 Black Women to Watch of 2022

Are you an introverted professional delivering strong results yet still not getting the recognition, promotions, or leadership opportunities you deserve? You are not alone!

Research shows introverts with a bachelor’s degree earn $290K less over their careers than their extroverted peers, and $760K less with advanced degrees. Many workplaces reward visibility over quiet impact.

It is no surprise that 65% of senior executives view introversion as a barrier to leadership, and only 6% believe introverts have the people skills to lead teams. Without intentional positioning and visibility, many introverted professionals are overlooked despite strong performance.

And I get it... as an introvert, I once believed I had to act extroverted to succeed. Everything changed when I learned how to build a professional brand aligned with my strengths. I landed 5 promotions in under 8 years and eventually became a LinkedIn Top Voice, using visibility strategically to expand my opportunities and influence.

Today, I help introverted professionals do the same through The Introvert Leadership Method. This system helps high-performing professionals build visibility, communicate their impact, and position themselves for leadership roles and higher compensation without acting out of character.

💡 Through this approach, you will learn how to:

✔ Position your résumé, LinkedIn, and professional brand so your value is clear

✔ Build visibility and credibility without draining your energy

✔ Communicate your impact in interviews, promotion discussions, and leadership conversations

✔ Position yourself for promotions, leadership roles, and higher-paying opportunities

📈 Client Results

“Shortly after working with Lissa, I received a job offer exactly aligned with the role I was seeking.” — Anna Savelyeva, Director of Programs

“Lissa’s program gave me the tools to land new roles, negotiate better salaries, and not sell myself short.” — Linda Adwoa Aidoo, Certified Finance Professional

“Her coaching gave me clarity, confidence, and opened doors to new opportunities I never thought possible.” — Grace Udodong

🏆 Featured in: The Globe and Mail • Fortune Magazine • LinkedIn News • CTV News

👉🏽 Ready to turn introversion into an advantage and position yourself for leadership roles?

📩 Message me on LinkedIn or book a discovery call at weapply.ca

Founder, Career & Leadership Development Workshop Facilitator

We help organizations develop and retain talent through career and leadership development workshops or programs. As a Workshop Facilitator & Keynote Speaker, my signature presentations are: 

"Building with LinkedIn: Mastering LinkedIn for Career Success"
"Brand You: Unlocking the Power of Personal Branding to Stand Out in Your Career"

All our workshops and coaching programs are customized based on your organizational needs.

ProCleaning, Consulting & Management Services LLC

HR
Customer services
Marketing
Payroll
Account Management
Business Development

Financial Controller

Memorial Hermann Health System

Accentcare (Venture)

- Manage payroll, accurately calculating payable hours, commissions, and bonuses for 200+ clinicians.
- Process job changes, terminations, and I-9 Employment Verifications for 200+ employees.
- Conduct payroll auditing reports to HR and ensure timely processing.
- Maintain personnel files and track staff on-the-job injury claims.
- Coordinate training, departmental projects, and monthly newsletters.
- Ensure compliance with safety and mandatory training.
- Efficiently manage highly sensitive information and maintain patient confidentiality.

Office Coordinator/HR/Payroll Specialist

- Spearhead the maintenance of strict confidentiality protocols for both patient and organizational information, ensuring compliance with all healthcare regulations and standards.
- Take charge of special departmental projects, overseeing their efficient execution to eliminate delays in critical projects, processes, and communications.
- Manage certifications, including CPR, and facilitate mandatory monthly education training for clinicians, ensuring strict adherence to compliance standards.
- Generate daily COVID-19 screening reports, meticulously track COVID-19 work-related projects within the department, and provide daily bed availability reports for Skilled Nursing Facilities (SNF), contributing to streamlined operations.
- Exercise professional judgment and rely on extensive experience to respond promptly to the ever-evolving needs and requirements of the department, ensuring optimal performance.
- Lead the creation and management of departmental monthly newsletters, as well as OASIS training programs for a team of 200+ clinicians, fostering enhanced communication and professional development.
- Conduct thorough research and provide comprehensive responses to inquiries related to departmental functions, offering valuable support to clinical managers and staff.
- Coordinate and create "dummy patient accounts" for training purposes during the onboarding of new employees, streamlining their integration into the organization.
- Deliver training sessions to staff members, equipping them with the necessary skills and expertise in various system processes, enhancing overall efficiency.

Unit Coordinator

- Precisely calculate payable hours, commissions, bonuses, taxes, and deductions for a team of over 200+ Clinicians, ensuring accurate and timely compensation.
- Assume the role of a diligent reviewer and approver within the API Healthcare My Time & Schedule system for the same group of 200+ Clinicians, guaranteeing seamless scheduling and resource management.
- Skillfully address and resolve payroll discrepancies by conducting in-depth data analysis and collection efforts, resulting in improved accuracy and employee satisfaction.
- Successfully executed a comprehensive cost analysis project for the MH Community Base Transitional Care team, contributing to informed decision-making and resource allocation.
- Led and completed a team improvement project across three branches, enhancing operational efficiency, collaboration, and overall productivity.
- Maintain the integrity of payroll operations by meticulously adhering to established policies and procedures while proactively identifying and reporting necessary changes to the Human Resources department

Senior Office Assistant / Payroll Associate

Mischer Neuroscience Associate


- Managed the streamlined processing of incoming and outgoing referrals, ensuring swift and accurate communication between healthcare providers.
- Expertly scheduled patient appointments, including critical Hospital follow-ups, Pre-Op, and Post-Op visits, and confirmed surgeries for a substantial patient base exceeding 1000 individuals monthly, maintaining optimal patient care.
- Demonstrated effective and professional communication skills while liaising with Physicians, office staff, and over 1000 patients and their families monthly, ensuring clear and empathetic interactions.
- Championed individual professional growth and development, consistently meeting requirements for mandatory and continuing education, while attaining and maintaining high levels of skills competency.
- Acted as a trusted preceptor, mentor, and valuable resource to less experienced staff members, fostering their professional development and ensuring alignment with organizational standards.

Senior Office Assistant

Compensation & Benefits


- Provided intensive coaching to recruits, ensuring meticulous attention to detail and a 100% accuracy rate in fulfilling clients' requests, thereby maintaining a high level of client satisfaction.
- Efficiently managed the scanning and archiving process of over 100+ employee and executive files, consistently achieving accurate and prompt archiving, enhancing data accessibility and security.
- Screened an average of over 70 calls per day with a polite and professional demeanor, expertly communicating accurate and comprehensive messages, ensuring effective and efficient communication channels.

Office Assistant

BBA Finance | Administrator | Payroll | Healthcare | Financial Analyst

A graduate of C.T. Bauer College of Business, University of Houston, with a Finance major, Management and Leadership. Professional and proactive, multi-tasker effective in resolving high-priority issues exercising tact, diplomacy, and discretion professionally. Highly skilled, and detail-oriented with extensive experience supporting all administrative areas.

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Lissa Appiah

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