Public Preparatory Network

- Designed a training and development strategy, vision and action plan to implement
dynamic learning programs contributing to the learning enhancement of students
across grades 6-7
- Coordinated learning objectives and instructional strategies with fellow mentors,
gather assessment data, collate great ideas and apply to the current curriculum to
provide a delightful and inclusive learning environment
- Implemented IEPs, provide ongoing or follow-up assessments, and continually
tracks progress using progress monitoring systems and makes modifications as
necessary
- Created case studies to ensure effectiveness of the curriculum programs allowing
for participants to demonstrate knowledge and engagement to problem solve the
challenges, that come up with the most effective action plan, and monitor
performance development for at-risk students
- Developed, completed, and maintained all paperwork mandated by local, state, and
federal guidelines, laws, and regulations

Special Education Teacher

STEM From Dance

Site Lead

ExecOnline

Live Event Associate

Book Buddy Media

Associate Project Manager

TIME

- Manage and collaborate effectively on external and cross-functional teams (Product, Editorial, Creative, Marketing, Research, Social Media, Studios) to deliver outcomes that were strategic, timely and in budget
- Collaborated and owned communications with one of the nation's largest nonprofit charter networks and several other school networks to engage in a free 8 week classroom pilot utilizing a microsite which contained classroom materials, alignment resources, training sessions, timeline and expectations, and lesson plans built for educators 
- Delivered 344 users with day over day growth of ~10-20% driven by marketing efforts and supplemental issue 
- Work closely with clients/partners and served as primary contact to ensure product adoption, drive usage and improve their experience using our products and identify additional add on services to grow customer’s contract and meet clients' desired outcomes
- Oversee project execution by developing and communicating project plans to reflect the latest project objectives, deliverables, requirements, specifications, schedules, and funding

Project Manager

- Created and analyzed a training and development strategy, vision and action plan to implement dynamic learning programs contributing to the learning enhancement of 65+ students and mentors within the organization 
- Coordinated learning objectives and instructional strategies with fellow mentors, gather thoughts, collate great ideas and apply to the current curriculum to provide a delightful and light learning environment for students
- Served as client advocate to drive renewal rates, reduce churn, and generate seamless customer experiences 
- Created assessment tools to ensure effectiveness of the curriculum programs allowing for participants to demonstrate knowledge and mentors to problem solve the challenges, that come up with the most effective action plan, and monitor performance development for at-risk students 
- Lead and participated in projects and initiatives related to learning and development of students and fellow mentors( schedule conferences/events, provide materials, follow up on action items)

Capital Prep Schools

- Collaborated with fellow mentors and other departments to exchange ideas and maintain the standard processes within the entity
- Drove learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
- Ensured curriculum development so that teaching is in line with the latest educational directives and initiatives
- Mentored newly deployed teachers to strategize effective teaching techniques to encourage engagement from learners
- Coached and developed educators within the organization to align their skills and knowledge to what is needed within the education sector

Associate Teacher 

I am a passionate and innovative educator that shares a vision assuring that each and every child feels valued and equipped with the necessary tools and resources to
thrive in college and their communities.

In my experience as a special education teacher in urban
school districts, I have cultivated a strong rapport with my students and their families while preparing them with rigorous academic reading and writing curriculum that have enabled their literacy and comprehension skills.

As an educator, I enjoyed sharing insight and knowledge as much as learning from others, working collaboratively, and creating authentic relationships. Building and maintaining relationships throughout my career has allowed me to understand ways in which my acquired skills, knowledge, and talents could be transferable and applicable to various industries. 

My extensive experience in working with stakeholders in both educational and project management environments has given me in-depth understanding of how relationship building contributes positively to adoption and retention. I am confident in my ability to adapt to diverse cultural, ethnic, and social backgrounds, which allows me to prioritize passionate, empathetic, and customer-centric approaches to user and client success. Of course, this also means maintaining effective collaborative relationships across teams to ensure we are consistently prioritizing the needs of those we partner with. 

On a personal note, I am a Haitian 🇭🇹  native that quickly learned to adapt and assimilate to the American culture while still maintaining indigenous cultural traditions and values. I was raised in Brooklyn, New York where I, like many locals passionately argue is the finest borough in NYC 🗽  (no doubt about it). Additionally, I am passionate about social justice and being the best dog mom to my white Havanese puppy 🐶

Overall, I believe that my background, attitude, and expertise will contribute valuable perspective to any team.

Loodwige Lince

MOL Information Technology

1. 📊 Migrated complex dashboards from Tableau to Power BI, ensuring accuracy, consistency, and improved visual storytelling.
2. 🧠 Utilized SQL for advanced data extraction and transformation, prepping datasets for seamless Power BI integration.
3. 🧹 Employed Tableau Prep for data structuring and cleansing, optimizing dashboard performance and load time.
4. ⚡ Enhanced Power BI dashboard responsiveness and user experience through performance optimization best practices.
5. ⚓ Incorporated maritime logistics metrics and industry terms into reports for better stakeholder relevance.
6. 🤝 Collaborated with maritime sub-groups to design and tailor dashboards for strategic and operational needs.
7. ✅ Maintained data integrity and visual consistency across all migrated dashboards in compliance with MOL standards.
8. 🔄 Regularly reviewed and refined dashboards to reflect evolving KPIs and audit requirements.

Additional Cross-Division Projects:
9. 🔧 Built finance dashboards for MOL Energia using Alteryx workflows for ETL automation and data prep.
10. 🤖 Developed OCR-based invoice automation using Python (Tesseract, Pandas, PyPDF2) integrated with Power Automate.
11. 🔂 Automated repetitive reporting and document handling tasks using cloud flows, increasing team efficiency.
12. 🧩 Partnered with data engineers and stakeholders to scale automation and integrate it with reporting pipelines.

Power BI Developer

Innover Digital

1. Acted as the sole point of contact for Power BI reporting solutions for US-based clients in Sales, Marketing, and Customer Experience, delivering business-critical dashboards.
2. Designed and implemented complex data models and star schemas in Power BI to enable scalable and performant reporting across multiple data sources.
3. Developed and maintained interactive, real-time dashboards tracking KPIs like revenue growth, conversion rates, customer satisfaction (CSAT), and lead performance.
4. Performed extensive data cleansing and transformation using Power Query (M Language), ensuring consistency, accuracy, and alignment across client datasets.
5. Utilized DAX measures and calculated columns to create custom metrics, rankings, rolling averages, and time-intelligence insights.
6. Connected Power BI to diverse data sources (Excel, SQL Server, SharePoint, APIs) and managed ETL pipelines to automate and streamline reporting processes.
7. Conducted requirements gathering and KPI definition sessions with cross-functional US stakeholders to ensure dashboards addressed real business needs.
8. Improved report refresh performance and optimized data models by implementing relationships, indexing, and incremental refresh strategies.
9. Provided training and documentation to internal teams and clients on dashboard navigation, interpretation, and Power BI adoption.
10. Ensured data governance and compliance with strict client standards, maintaining accuracy and security of confidential marketing and sales datasets.

Associate Consultant - Data Analyst

1. Designed and maintained Power BI dashboards for real-time reporting across multiple business units, reducing manual reporting effort by 40%.

2. Wrote complex SQL queries to extract, transform, and analyze large datasets from CRM platforms, supporting quarterly performance reviews.

3. Conducted A/B testing and deep-dive analysis on support workflows, identifying bottlenecks and improving average response time by 18%.

4. Built and automated daily and weekly reporting pipelines using Excel macros and Power Query to support leadership with consistent insights.

5. Identified trends in ticket volumes, escalations, and resolutions that influenced resource allocation and staffing decisions.

6. Collaborated with product and operations teams to translate business needs into data requirements and create custom KPIs.

7. Applied statistical techniques (e.g., correlation, regression) to uncover root causes of declining CSAT and recommended corrective actions.

8. Improved data quality by performing regular audits and reconciling discrepancies across reporting tools.

9. Developed forecasting models to anticipate support volume spikes, enabling better workforce planning.

10. Created documentation for dashboard usage and data definitions to ensure consistent interpretation across teams.

11.Mentored junior analysts on SQL best practices, dashboard design principles, and storytelling with data.

Senior Data Analyst

TechARX

1. Collected, organized, and analyzed large datasets from multiple sources using advanced Excel functions including `INDEX-MATCH`, `VLOOKUP`, `HLOOKUP`, `IFERROR`, `COUNTIFS`, `SUMIFS`, and nested formulas.

2. Built dynamic dashboards and performance tracking sheets using PivotTables, Power Query, and data validation tools to visualize KPIs and streamline reporting.

3. Automated recurring reports using Excel Macros (VBA) and Power Pivot, reducing manual processing time by 30%.

4. Cleaned and transformed raw data for analysis using techniques like text-to-columns, data deduplication, and conditional formatting.

5. Conducted exploratory and statistical analysis to uncover trends, outliers, and correlations in operational and customer datasets.

6. Prepared data-driven reports for daily, weekly, and monthly business reviews, improving strategic decisions with actionable insights.

7. Partnered with cross-functional teams to transition manual tracking systems into Excel-based forecasting models and Power BI visualizations.

8. Ensured high data quality by performing data audits, validation checks, and reconciliation across reporting systems.

9. Responded to ad hoc requests by quickly slicing and filtering data using advanced filters, slicers, and dynamic charting tools.

10. Supported ongoing improvements in data management processes and trained colleagues on Excel best practices and template design.

Associate - Data Analyst

Data Analyst at Mitsui OSK Lines (MOL IT) | 4+ years as Data Analytics Consultant | Electronics Engineer | MBA Analytics & Marketing | Microsoft PL-300 | Six Sigma Yellow Belt | SQL | Power BI | Tableau | Alteryx | Power Automate | Python | Advanced Excel

Current: Power BI Developer at MOL IT: migrate dashboards Tableau→Power BI; SQL ETL from ERP, flat files, log tables; Tableau Prep & Alteryx for data cleansing/blending; DAX optimization, query tuning; collaborate ops, finance, logistics; maintain/expand reports; Drybulk dept: Power Automate + Python libraries to scan invoices, extract fields (date, vessel, amount), populate Excel; MOL Energia: finance dashboards (budget, cash flow, KPIs) from MOL Pearl
Past: Associate Consultant – Data Analyst at Innover Digital: interactive dashboards marketing performance, customer behavior, KPIs; ad-hoc analyses (growth forecasting, cohort analysis, ROI); automate ETL to reduce manual effort 60%; Google Analytics, Adobe Analytics

Senior Data Analyst at 5CA: SQL pipelines consolidate CS metrics (CSAT, DSAT, BQM, TQ); Power BI/Tableau dashboards agent productivity, backlog, satisfaction; KPIs alignment; mentor remote analysts

Associate Data Analyst at TechARX: consolidate CRM, marketing, ops data; Excel (VLOOKUP, pivot), SQL for cleansing/validation; ad-hoc requests

Skills: SQL (SQL Server, MySQL, PostgreSQL), data modeling, star schemas; Power BI (Power Query, DAX, RLS, incremental refresh, Power BI Service); Tableau (Desktop, Server, LOD, geospatial); Alteryx Designer (ETL, APIs, macros); Power Automate (flows, SharePoint, OCR Python); Python (pandas, openpyxl, PyPDF2, matplotlib); Excel (VBA, Power Pivot, formulas); Google Analytics, Adobe Analytics; forecasting (scikit-learn, Excel)

Education: MBA Marketing & Business Analytics (MAKAUT); capstone: segmentation, churn model (logistic regression, random forest, 7% churn reduction); B.Tech EECE

Certifications: Microsoft PL-300; Six Sigma Yellow Belt; Data Literacy Foundations; Create a Sales Dashboard using Power BI; Virtual Experience Programs (TCS ESG, Deloitte)

Achievements: supply chain cost savings \$1.2 M; 25% lower CAC; 60% defect reduction; 20% higher repeat purchases; 90% BI adoption. Leadership: mentor analysts; host Analytics 101; agile MVP deployments; Six Sigma process improvements

Passion: data-driven growth, user experience optimization, and emerging tech (IoT analytics, MLOps, and data fabrics).

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Loodwige Lince

Arnab Boral

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