Confidently There

I equip teams and individuals to more ethically and effectively handle difficult conversations. 

Think:

- understanding power dynamics and knowing how to approach them restoratively
- having the tools to approach the difficult subjects productively, kindly AND feeling ok to do so
- feeling equipped to handle the challenging or toxic relationships so they no longer bug you long after the conversation has finished.


And more simply: 
- calmly navigating conflict
- not fearing confrontation
- saying no without the guilt
- putting ideas across without apology
- speaking up with confidence and ease

My work is kind, evidence-based, psychology-backed and really practical. 

It exclusively promotes and utilises ethical communication strategies promoting equal voice, accountability and integrity at every turn. 

For organisations, my work can help you cultivate an environment that allows all voices to be heard, connection to be prioritised and a culture of challenge and kindness in equal measure upheld. I upskill my clients as communicators to no longer shy away from the tough stuff, but to learn to approach it all without blame or shame, judgement or assumption. This culture shift will not only boost morale and your bottom line, but it is a key equality, diversity and inclusion issue too as it brings all voices to the fore and does away for good with outdated and problematic dominance dynamics.

For individuals, my work equips you to reclaim your sense-of-self in any problematic or toxic working relationships, gives you the tools to know how to respond to any challenging conversation with a restorative approach, and allows YOU to redefine your work-life balance, no longer feeling that it needs to be a binary choice between being respected and being well-liked.

Founder

Royal Welsh College of Music & Drama

Lecturer in Voice 

Audition panelist

Lecturer in Voice

Working predominantly with the Postgraduate students on the MA Musical Theatre and MA Acting for Stage, Screen and Radio, and student actors on the 3 year BA Acting course, in a combination of group classes in vocal technique, text work, combined with accent and dialect work for show support.

Voice Teacher

Freelance / Self-employed

Freelance Voice Coach

Freelance Singing Teacher

Royal Shakespeare Company

Voice, Singing and Dialect coach for this new British musical, written by Sam Kenyon and directed by Erica Whyman, played in the Swan Theatre summer 2018. https://www.rsc.org.uk/miss-littlewood/tickets

Voice, Singing & Dialect coach, Miss Littlewood

BRISTOL OLD VIC THEATRE SCHOOL LIMITED

The Oxford School of Drama

I head up the singing work at OSD, working on a balance of precise technique, and bold, creative, truthful Acting through Song with the second years, the postgraduates, and students on the six month intensive Foundation Course.

Head of Singing

National Youth Theatre Wales

The American Musical Theatre Academy - London and New York

Singing Teacher

City Academy Ltd

Urdang Academy

I specialise in supporting values-led organisations and heart-centred leaders to have difficult conversations more often, more ethically, and more effectively. 

It takes difficult conversations and uncomfortable changes when we want to bring about genuine shifts to our culture. Something many people are not professionally equipped for. 

My area of expertise is giving you the tools to handle any challenging situation through open, honest, and rigorous conversations where all parties feel supported and heard. Because when you get that right, everything else follows. 

This helps to fill the gaps between people-first policies and the reality of your day-to-day culture. 

Through quality, active, curious listening and no longer shying away from difficult conversations, you can start aligning behaviours and standards with your big-picture goals. 

All from a PROPERLY human-first approach.

Louisa Clarke

Katie Mellor & Associates

Our purpose is to provide our clients with efficient and professional administration, finance, HR and business consultancy support, to ensure they can continue running as productively as possible.

Core Services as follows:

- Email Management
- Diary Management
- Lifestyle Management
- PA Support
- Bookkeeping
- Documentation
​- Social Media Support
- To Do Lists
- Minute Taking
- Event Management
​- Travel Arrangements
- HR Administration Support

KM Virtual Assistant Mentor

E2 Services Ltd

Develop new Office/Administration/IT/Project systems and procedures inline with business growth.
Responsible for the Recruitment and training of all new staff.
Responsible for all HRM Functions (Annual Leave, Sickness, Appraisals, Disciplinary etc.)
Generate, review and update all company policies and to ensure they are observed.
Responsible for all H&S within the workplace.
Generate, review and update all company templates.
Generate and maintain Employee Manual contents.
Responsible for all IT issues within the company and liaise with sub contractor for assistance.
Manage the Company Website.
Responsible for organising all E2 Functions/UK Entertainment.
Manage Purchasing side of the business/sign off all Purchase Orders.
Payroll.
Set and Manage Department budgets and cash flow
Stock Control
Manage BSG Department and all employees.
Production and completion of monthly accounts
Improve the finance functions and processes
Monitor and Analysis the P&L/ complete monthly balance sheet reconciliations
Manage and Analyse overhead contracts
Oversee and Maintain all company cashbooks, bank reconciliations, VAT Returns, Accruals, Intercompany transactions
Manage all ledgers NL, SL & PL
Authorise and Process all Payment Runs via BACS

Business Support Group Manager

FLY53

Responsible for 3 Cashbooks (Sterling, Euro & Dollar).
Bank Reconciliations of the above accounts.
Weekly payment runs via BACS, CHAPS.
Nominal account Journals.
Balance Sheet Controls.
All aspects of Purchase Ledger from Invoice processing to supplier reconciliations. 
Assisting the Management Accountant with month end procedures.
EC Sales reporting.
Petty Cash.

Accounts Assistant

✨ Helping YOU streamline + Automate your business 👑 Systems Strategist 💕 Dubsado Builds + ClickUp Setups

''I could not recommend Katie Mellor & Associates more highly! 

Katie has been absolutely fantastic for me and my business, I am so pleased I was introduced to her. The personal recommendation meant I could instantly trust Katie with all aspects of my business. I genuinely thought that there was no one out there (who wasn't in the exact same industry and position) that would make me feel heard and understood about the systems I needed, but then came Katie!

Katie has been doing OBM work for me for the past 6 months and I can't believe how quickly things have changed for the better. I employ up to 25 staff with hundreds of clients and Katie has managed to help me get everything in order for quite a complex booking process. They are a huge asset for businesses of all sizes and I don't think you can get started soon enough! The investment is so worth it.

Also I love the the fact that when you take on Katie as an OBM she will be the person handing over to the VA team. I have never got a huge amount from VA's before because I felt like I had to spend lots of time handing over things but once you have systems in place and the VA team already have access then it is an absolute breeze! It just makes sense.

So take this as my personal recommendation- you will not regret working with KM Virtual Office, you might only regret not doing it sooner. I also imagine they will be booked up very quickly so get in there early! I have already booked in some more OBM work for next year and will continue with the VA services. Thank you SO MUCH Katie and team!''

Sarina Papadopoulos - Petit Verbier
-

Systems Strategy & Virtual Assistant support to help you feel organised & calm:

Are you overwhelmed with scattered systems, disjointed processes, and time-consuming tasks that are holding you back from doing what you love?

No matter how small they seem, they have a nasty habit of building up quickly.

Imagine having room in your schedule to grow your business rather than focusing on the minor everyday details.

Whether you need a Systems Strategist or a Superhero Virtual Assistant (if you are not sure exactly which one you need, we can help work that out on a call!) we will have your back!

Let's get your processes mapped out, systems organised & automate your biz!

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The Battle

Louisa Clarke

Katie Mellor - Systems Strategist / VA

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