Confidently There

I equip teams and individuals to more ethically and effectively handle difficult conversations. 

Think:

- understanding power dynamics and knowing how to approach them restoratively
- having the tools to approach the difficult subjects productively, kindly AND feeling ok to do so
- feeling equipped to handle the challenging or toxic relationships so they no longer bug you long after the conversation has finished.


And more simply: 
- calmly navigating conflict
- not fearing confrontation
- saying no without the guilt
- putting ideas across without apology
- speaking up with confidence and ease

My work is kind, evidence-based, psychology-backed and really practical. 

It exclusively promotes and utilises ethical communication strategies promoting equal voice, accountability and integrity at every turn. 

For organisations, my work can help you cultivate an environment that allows all voices to be heard, connection to be prioritised and a culture of challenge and kindness in equal measure upheld. I upskill my clients as communicators to no longer shy away from the tough stuff, but to learn to approach it all without blame or shame, judgement or assumption. This culture shift will not only boost morale and your bottom line, but it is a key equality, diversity and inclusion issue too as it brings all voices to the fore and does away for good with outdated and problematic dominance dynamics.

For individuals, my work equips you to reclaim your sense-of-self in any problematic or toxic working relationships, gives you the tools to know how to respond to any challenging conversation with a restorative approach, and allows YOU to redefine your work-life balance, no longer feeling that it needs to be a binary choice between being respected and being well-liked.

Founder

Royal Welsh College of Music & Drama

Lecturer in Voice 

Audition panelist

Lecturer in Voice

Working predominantly with the Postgraduate students on the MA Musical Theatre and MA Acting for Stage, Screen and Radio, and student actors on the 3 year BA Acting course, in a combination of group classes in vocal technique, text work, combined with accent and dialect work for show support.

Voice Teacher

Freelance / Self-employed

Freelance Voice Coach

Freelance Singing Teacher

Royal Shakespeare Company

Voice, Singing and Dialect coach for this new British musical, written by Sam Kenyon and directed by Erica Whyman, played in the Swan Theatre summer 2018. https://www.rsc.org.uk/miss-littlewood/tickets

Voice, Singing & Dialect coach, Miss Littlewood

BRISTOL OLD VIC THEATRE SCHOOL LIMITED

The Oxford School of Drama

I head up the singing work at OSD, working on a balance of precise technique, and bold, creative, truthful Acting through Song with the second years, the postgraduates, and students on the six month intensive Foundation Course.

Head of Singing

National Youth Theatre Wales

The American Musical Theatre Academy - London and New York

Singing Teacher

City Academy Ltd

Urdang Academy

I specialise in supporting values-led organisations and heart-centred leaders to have difficult conversations more often, more ethically, and more effectively. 

It takes difficult conversations and uncomfortable changes when we want to bring about genuine shifts to our culture. Something many people are not professionally equipped for. 

My area of expertise is giving you the tools to handle any challenging situation through open, honest, and rigorous conversations where all parties feel supported and heard. Because when you get that right, everything else follows. 

This helps to fill the gaps between people-first policies and the reality of your day-to-day culture. 

Through quality, active, curious listening and no longer shying away from difficult conversations, you can start aligning behaviours and standards with your big-picture goals. 

All from a PROPERLY human-first approach.

Louisa Clarke

Institute of Physics

I lead the IOP's relationship with our member networks - Special interest Groups, Nations, and Branches – to ensure that more members can fully participate in, contribute to and experience great value from their membership. 

Our member networks make IOP activities accessible to members of the physics community. This includes the delivery of an engaging and collaborative programme of talks, conferences, meetings and networking events.

Member Networks Manager

I lead on engagement and driving forward an improved culture of member engagement and involvement across the IOP. 

I do this through optimising the activity of the member network across the nations and branches in the UK & Ireland. Creating a "one-team" approach with members across committees, volunteers and staff. 

I lead a team of Branch Support Officers who  enable and support branch committees so that more members are engaged with the IOP and the wider physics community.

Nations & Branches Manager

King's College London

(Maternity cover contract August 2017-May 2018)

I led and ensured the ongoing high performance of the Strategy, Planning & Performance directorate. 

I oversaw the development of a new multimillion-pound fundraising campaign strategy and an agreed set of operational priorities for the Fundraising & Supporter Development department. This included a clear strategic 5-year roadmap, with realistic cross team plans and KPIs in place.
I also was responsible for the implementation of a number of key projects, including a new campaign launch, values based recruitment, a Talent Development Framework, strategic planning, performance management and reporting activities, development of a portfolio of priority fundraising projects and the governance process.

Head of Strategy, Planning & Performance

Family Lives

I was a member of the Senior Management Team (leading a regional team of 6 managers, with responsibility for a further 25 staff & 90 volunteers) I was responsible for leading on project management, training, cost effective service delivery models and  quality standards. I overhauled service standards, introducing new procedures which improved quality and standardised the service delivered to vulnerable families.
I led the replication and scaling of an evidence based school’s programme with a view to increase income, reach more young people and improve mental health, through a social franchising model.

Senior Project Manager

I delivered a high profile, central Government funded market development and quality assurance programme, including the creation of a quality mark and assessment process used by over 200 organisations as a benchmarking tool.
I grew a network of a range of stakeholders through regular communication and capacity building events from 4 organisations to over 1000, and retained a 94% satisfaction rate. 
I co-designed and initiated a multi stream marketing & communications "nudge" campaign reaching 7 million people.

Programme Lead

The Stroke Association

I led the co-design, development, marketing and sales of high quality training programmes for health professionals in private, public (including the NHS), social care and third sectors leading to a 50% increase in training sales in 10 months.

Senior Training Lead

I led the co-design, development and successful implementation of a competency and role specific learning framework and the organisation’s first graduate development programme.

Quality Projects Lead

I led the successful development, management and implementation of the UK wide Volunteer Strategy, budget and programme increasing voluntary membership by 80% in 5 years

UK Involvement & Safeguarding Compliance Officer

QUIT

I developed and managed an educational and outreach project leading to a positive impact to over 8000 young people.

Regional Project Manager

The Scout Association

I was part of the small team that created, implemented and developed a new national training scheme for 100,000 volunteers. 
Promoted to Executive Officer in November 2003

Programme & Development Adviser

Ethnic Cuisine ltd

Human Resources Assistant

Morgan Cole Solicitors

General Office Administrator

Membership | Community | Networks | Kindness | Inclusion | Optimistic Change and Impact

I lead and support teams to build  relationships of trust so that we can do good in our world, together.

I am a solutions and relationships driven senior manager with over 20 years of experience of working within the not for profit / charity sector. I am a solid leader with proven abilities in managing remote teams, volunteering, operations, implementing and leading systems and executing effective strategies to drive support to beneficiaries.  

Dedicated to delivering results through the implementation of highly effective interventions and services, I am eager to utilise my wide-ranging skill set to support and deliver improvements through scaling innovative projects. I am passionate to lead improvements to organisations and departments to support the delivery and achievement of goals.

taplio

The Battle

Louisa Clarke

Paul Williams MCMI

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