Lucas Bean

CEO @ Social Proof | Leader, Ai, Adtech, Analytics, AiO, Fintech, Games, Entertainment, Web3, Creator Economy | ex Atari, Sony, Experian, Deloitte | User Acquisition Expert | speaker, advisor, ENTP

I’m a seasoned tech executive with deep entrepreneurial experience ready to help you build, scale and win.

I'm top 3 globally in:
• User acquisition
• Retention
• Community building
• UX optimization

20+ years in marketing, data science and product leadership
Author of Community Market Fit - Published April 2025 
Ex-Atari, Sony Pictures, Experian, Deloitte
Founder, CEO, GM, CMO, COO, SVP of Marketing & Ops

I specialize in scaling businesses fast through:
• User acquisition & retention strategy
• Data-driven marketing
• Product development
• P&L management
• Advanced automation
• Consumer experience design
• Growth operations

Proven wins:
✔️ Helped raise over $50M in venture capital
✔️ Built & exited a solo venture at $500K+/year
✔️ Took an adtech company public (founded in 2008, IPO in 2017)
✔️ Executive roles at 3 companies that exited for $1.4B+ combined

Marketing expertise:
• Copywriting
• SEO
• Email marketing
• Content creation
• Influencer strategy
• Video & display ads
• Marketing automation
• Flywheel effects
• Full-stack paid media (desktop/mobile)

Industry experience:
Fintech, Adtech, Gaming, Entertainment, Dating, Web3, Creator Economy, Social E-commerce

Leadership style:
I’ve built scrappy teams from scratch and turned underperforming teams into high-output machines.

I believe complex systems can be distilled into simple, marketable messages that resonate deeply with customers, fans, and stakeholders.

Now? I’m focused on helping others build fast, scale smart and stand out.
Open to clients, partnerships, and strategic opportunities.

GM & Head of Product 

Strategic Consulting to startups, founders, executive management of fortune 1,000 companies. Providing expert advice and execution on Web3, NFT, Operations, General Management, digital marketing efforts, Web3 onboarding, core operational issues, Data Analysis, Strategy, P&L Management, Product Development, Product Innovation, User Experience, User Acquisition & Retention. 

I help turn new and existing businesses into finely tuned digital powerhouses by auditing current 
 internal processes. I then use analytics, acquisition, retention, mentoring & media management to determine KPI's and hyper improve performance metrics with precise strategic tactics. 

Channels Leveraged: Analytics, Influence Marketing, Community Building, Social, Display, Search Paid + Natural, email, mobile.

Current Business fields of expertise (no one is an expert, always learning):
NFTs
Web3 (P2E Gaming, Metaverse etc.)
Gaming and esports 
Mobile Gaming
Fintech
Influence Marketing
e-commerce (social selling)
Entertainment 
Mobile Apps
Digital Products
Digital & IRL Events

Increase your luck surface area by showing up

90% of success is literally just showing up.

So create your own luck 

How many:

days
weeks
months
decades

were they showing up consistently? 

They showed up everyday and you call it luck?

It only takes that one time to land an opportunity of a lifetime or to miss it. 

Be consistent.


Follow me Lucas Bean for more

Lucas Bean 

20 years Marketing, Data Science & Product Executive | Author of Community Market Fit | ex Atari, Sony, Experian, Deloitte | User Acquisition & Retention Expert | consultant, speaker, advisor, Ai Automation Expert

How to practice extreme ownership:
(and say sorry less often) 

People say 'sorry' way too much in life

The value of a sorry means nothing now

You know what does have value? Owning it 


I used to say sorry for everything.

Even when it wasn't my fault:

↳ I'm sorry you have to get up
↳ I'm sorry you didn't like your choice
↳ I'm sorry you have to restart your computer 


 🚩 Over-apologizing hurts our credibility.

Here's how high performers handle apologies and maintain respect:

Asking Questions
❌ Sorry if this is stupid
✅ I'd like some clarity on...

Can't Attend
❌ Sorry I can't make it
✅ I have a previous commitment 

Making Requests
❌ Sorry to bother you
✅ When you have a moment...

Setting Boundaries
❌ Sorry, but I need...
✅ Here's what works for me

Running Late
❌ Sorry I'm late
✅ Thanks for your patience

Small Mistakes
❌ Sorry about that
✅ I'll fix this right away

Following Up
❌ Sorry to bug you
✅ I'm following up on our discussion

During meetings
❌ Sorry to interrupt
✅ I have something to add

Asking for Feedback
❌ Sorry if I did this wrong
✅ I'd like your feedback on this

Getting Feedback
❌ Sorry I messed up
✅ Thanks for the feedback

Getting Attention
❌ Sorry for talking so much
✅ Thank you for listening

Missing A Deadlines (don't miss deadlines is easier) 
❌ Sorry for the delay
✅ I appreciate your flexibility


Save "sorry" only when its truly needed. 

Your words have meaning. 
Your words shape how you are perceived 
Choose your words wisely.
_____

P.S. Which phrase would help you grow your career?

♻️ Repost to help your network elevate their performance!

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No alternative text description for this image

I’ve learned not to hold people hostage 
to who they used to be.

We all carry outdated versions of ourselves: 

mistakes we’ve made
ignorance we’ve acted on 
pain caused before we knew better 

I’ve seen how one bad chapters can become someone’s whole story in the eyes of others 

But people grow
They stumble
They learn 

They often try to make things right. 

We all have regrets
but that doesn’t mean we can’t begin again.
I’ve watched friends become softer,
more grounded. 

Change isn’t always dramatic
it’s often slow and quiet. 


But it’s real. 


When we dismiss someone for who they were
we miss who they’ve worked to become.

No one should be forever judged
by a version they’ve outgrown.

If we offer ourselves grace
we should offer it to others too.

in 2026 let's all try to do a better job at this. 

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10 things to ask in your next Job Interview,
(And what NOT say):

Interviews are like any first meetings,
Awkward and uncomfortable.

They only give you 60 minutes to:

✅ See if you’re a fit.
✅ Sell your strengths.
✅ Show your enthusiasm.

To do your research is to be prepared
Practice what you'll say and how you'll say it

Avoid saying these 10 things:
(And what to say instead)

1/ "I don't have any questions."
↳ Why: Shows zero preparation or interest
↳ Instead: Ask specific questions about the team's current projects or culture

2/ "I’ll take any job right now."
↳ Why: Signals desperation, kills your negotiating power
↳ Instead: Highlight skills that match specific role

3/ "I don't like taking direction."
↳ Why: Makes you seem un-coachable
↳ Instead: Share how you've grown from feedback

4/ "I don’t have any weaknesses."
↳ Why: Sounds unrealistic and arrogant
↳ Instead: Share a real weakness and how you're improving

5/ "I hate my current boss."
↳ Why: Raises red flags about professionalism
↳ Instead: Focus on your career growth goals

6/ "I'll figure it out as I go."
↳ Why: Suggests you don’t prepare
↳ Instead: Emphasize your (proven) ability to learn quickly

7/ "This is a stepping stone for me."
↳ Why: Companies don't want to invest in short-term employees
↳ Instead: Share your interest in growing with the company

8/ "What's your work-from-home policy?" (too early)
↳ Why: Makes work flexibility seem like your top priority
↳ Instead: First discuss role, fit and get them interested

9/ "What time do people leave?"
↳ Why: Implies you're just watching the clock
↳ Instead: Ask about daily workflows and responsibilities

10/ "I don't handle stress well."
↳ Why: Suggests you'll crack under pressure
↳ Instead: Describe how you organize work to manage deadlines

Remember:
Be Prepared and be positive, they go a long way.


P.S. What's your #1 interview tip? 👇



♻  Repost toinspire your network 
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This is why most people quit.

When
it takes
more work
than we thought
it would.

It’s way easier to:

- quit
- make excuses
- get discouraged
- go watch Netflix
- grab a bottle of booze
- go and smoke weed and zone out 


Instead, set yourself up to win by:

- setting time blocks
- setting expectations
- setting up exact tactics
- setting up a realistic timeline


Our aspirations are always greater
then the reality of how much work it is.

𝗥𝗲𝗮𝗹𝗶𝘁𝘆 > 𝗣𝗲𝗿𝗰𝗲𝗽𝘁𝗶𝗼𝗻

Don’t let 2025 get away from you 


share this to help others in your community 
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We miss you Mr. Obama

Be brave enough to suck at something new 


Scared to:

→ write that article 
→ publish that video
→ post that comment 
→ send that DM to someone
→ Just do it and figure it out later


Your goals should be that of action:

→ have a sense of urgency
→ take action instead of overthinking
→ Focus on the future, not on the past 
→ plan 20% and execute 80% of the time

A ship does not sail on yesterday's wind. 

________________________________

♻️ share to help others take the leap

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10 Signs You're Emotionally Intelligent:
(and you might not know it)

First how do you define emotional intelligence?

Emotional Intelligence is the ability to recognize, 
understand and manage emotions in yourself and others.


The pros: 
These powerful skills help you bring out the best
in both yourself and others.


The cons:
They can leave you feeling drained and exhausted
having to manage peoples emotional state to get the best out of them. 


10 signs you are an emotional intelligent powerhouse:

1. You sense what people need
↳ You can tell when someone needs to talk
 vent or just be left alone.

2. You read between the lines
↳ A short “okay” in Slack tells you everything you need to know.

3. You absorb emotional tension
↳ People naturally calm down when talking to you
 even if you don't say much.

4. You speak everyone’s language
↳ You know exactly who needs all the details 
 and who just wants the headlines.

5. You catch unsaid questions
↳ You notice when someone wants to speak but stays silent.

6. You feel others' stress
↳ Deadlines, tough meetings you feel nervous for your coworkers 
 even when you’re not involved.

7. You notice fake enthusiasm
↳ You can tell the difference between genuine excitement
 and polite agreement.

8. You're everyone’s reality check
↳ People often ask, "How did that really go?" 
 because they trust your judgment.

9. You sense when meetings go off track
↳ You recognize the moment people start checking
 their phones more.

10. You spot hidden burnout
↳ You notice when colleagues aren’t themselves
 even if they try to hide it.


♻️ Repost to inspire someone.
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9 ways to keep great employees for good: 
(without having to worry)

Your team is your greatest asset.
They keep the machine running.

To earn their loyalty they need to be:

1. Paid Well
↳ A well-compensated team is a motivated team.
↳ Make sure your pay rates are competitive.


2. Mentored
↳ Mentoring helps them learn and evolve.
↳ Invest in their professional development.


3. Challenged
↳ Stagnation causes boredom. Keep them challenged!
↳ Level up their tasks to keep them engaged.


4. Promoted
↳ No one likes to be stuck. Promote deserving employees!
↳ Use this to show you value their contributions.


5. Involved
↳ Transparency is key. Involve them in decision-making.
↳ Use this to create a sense of ownership.


6. Appreciated
↳ Recognition fuels motivation. Show them they're appreciated
↳ Celebrate their achievements, big or small.


7. Trusted
↳ Trust fosters loyalty. It makes them feel valued.
↳ Delegate tasks and show faith in their abilities.


8. Empowered
↳ Empowerment leads to innovation.
↳ Encourage them to take on new projects.


9. Valued
↳ Everyone wants to be valued. Show them they matter!
↳ Valuing them creates a productive environment.

____

Remember, It's not just about keeping your crew.
It's about helping them grow. 

Leadership is not about being in charge. 
It's about taking care of those in your charge. 


Which one of these is your favorite? 


♻️ Repost to help others 
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7 Simple Rules to Live an Amazing Life: 
(number 2 is my favorite) 

1. Let it go
↳Don't take yourself too serious 
↳ Don'r ruin a good day by thinking about a bad day

2. Ignore them 
↳ Don't listen to what other people think of you
↳ People want you to succeed but not more than them

3. Give it time
↳ Give it time, time heals all 
↳ People act out of emotions, don't let them affect you

4. Don't compare 
↳ Don't compare you act 1 to another act 13
↳ The people you compare yourself to are only human

5. Stay Calm
↳ Stay calm, its ok to not have everything figured out
↳ It's a super power to be calm when others are are upset 

6. It's on you
↳ You are 100% responsible for your life 
↳ Harsh truth, no one is coming to save you

7. Smile 
↳ You will never be as young as you are now
↳Life is short, enjoy the moment, this time right now


Which is your favorite? 
Tell me below  ↓ 



♻️ Repost this to help your community!

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7 simple rules for an amazing life 

Hard truth: every relationship is transactional
(here's how to make it work for you)
 
Every connection runs on exchange.
Some trade trust, others trade time or attention
The flow is always there.


Work is clear.
You get paid. You perform.
The deal is direct and defined.

Friendship is quieter.
No terms, but the contract exists.
Support, loyalty and time are traded.


Scarcity mindset
When you meet someone for gain,
you think short term.
You ask before you give.
Trust fades before it grows.


Growth mindset
See people as long term partners.
Invest first. Listen first. Give first.
That is how trust compounds.


Here are 8 ways to build social capital:

1. Play long term games
↳ Act like every bond will last decades.

2. Build before you need
↳ Offer help early, without a return.

3. Make introductions
↳ One link can create years of value.

4. Stay in touch
↳ Send notes. Celebrate wins. Show up.

5. Invest in depth
↳ Spend real time when it matters most.

6. Earn reputation
↳ Do work that speaks when you are silent.

7. Be patient with asks
↳ Quick favors reveal short term thinking.

8. Think in decades
↳ What if this person stayed for 40 years?


Charisma can open doors fast.
But trust keeps them open.
Short term charm fades.
Consistency endures.


Strong relationships are built slowly.
They outlast opportunity.


P.S. Do you agree? 

P.P.S. which is is your favorite? 


♻ Share if you believe real trust compounds.
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Here is a list of things that are not doing the thing:

“Preparing to do the thing 
isn't doing the thing.

Scheduling time to do the thing isn't doing the thing.

Making a to-do list for the thing isn't doing the thing.

Telling people you're going to do the thing isn't doing the thing.

Messaging friends who may or may not be doing the thing 
isn't doing the thing.

Writing a banger tweet about how you're going to do the thing 
isn't doing the thing.

Hating on yourself for not doing the thing 
isn't doing the thing.

Hating on other people who have done the thing 
isn't doing the thing.

Hating on the obstacles in the way of doing the thing 
isn't doing the thing.

Fantasizing about all of the adoration you'll receive once you do the thing 
isn't doing the thing.

Reading about how to do the thing 
isn't doing the thing.

Reading about how other people did the thing 
isn't doing the thing.

Reading this essay isn't doing the thing.

The only thing that is doing the thing is doing the thing.” 

— Strangest Loop

Now go do the thing

I’ve mistaken movement for momentum.
Being too busy, as if that’s winning.

It isn't.

I’ve seen teams sprint nonstop:

endless activity
new projects
new goals

And yet months later,
they wonder why nothing has changed.

Because motion isn’t momentum.
And being busy isn’t progress.

Speed is exciting.
It makes us feel like we’re ahead.

But without direction,
 you’re just running in circles, faster.

True momentum requires:

✅  Clear goals
✅ Aligned priorities
✅ Consistent execution

The ones who live their dreams
aren’t the fastest.

They’re the most focused.

💡 Progress isn’t about speed.
 It’s about moving forward with intention.


👉 Do you ever confuse busy with progress?


♻ Share this with someone chasing clarity

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Rules to be 500% better at networking:
(In 5 minutes or less) 


People remember how you made them feel, not what you said


Follow these rules and you’ll win:


1. Do Your Research First
↳ Look them up on Google, YouTube, LinkedIn.
↳ Know their past jobs, passions, and recent content.


2. Know Your Goal
↳ Be clear: are you here to make friends, get a contact, or land a client?
↳ No wrong answer but clarity wins.


3. Listen to Actually Listen
↳ Don’t wait to talk—pay attention.
↳ Repeat what they said, then add value. 
They’ll feel heard.


4. Find Common Ground Fast
↳ Talk about the venue, their drink, a mutual interest.
↳ Bonding happens when there’s shared joy.


5. Lead with Humor
↳ Make a tasteful, self-deprecating joke.
↳ Confidence is being able to laugh at yourself.


6. Don’t Overshare
↳ Keep your mess to yourself.
↳ Stay positive. No one needs your trauma dump at a networking event.


7. Add Real Value
↳ Buy a drink, make an intro, or offer a solid compliment.
↳ Over-deliver, even in small moments.


8. Respect Their Time
↳ Keep your ask short and clear.
↳ Know when to leave, exit on a high note.


9. Exit Smoothly
↳ “It was great meeting you, I’m off to [X]. Hope we connect again soon.”
↳ Always leave them smiling.


10. Follow Up Like It Matters
↳ Your follow-up is your brand.
↳ Treat every one like it could change your life.



Which one are you going to use at your next event?

#3 changed the game for me.

—

♻️ Share this with someone trying to level up.
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How to be great at networking in 5 minutes or less 

What’s Michael Phelps secret to success? 
 It’s these 3 things:


1.  Show up everyday 


2.  Especially on the days you don’t 
want to, put in the work anyway. 


3.  Do this for 5 years without missing a day. 


This is what it takes to be successful.


Is today is today the day you start? 



Share this with your community ♻️ 


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Two things that hold most people back:

1. Fear of failure.
2. Fear of embarrassment. 

Everyone has to climb cringe mountain 
to make it to the land of cool. 
Easy to say right?

The only true way to beat the thing
is by doing the thing. 

So just start doing it.

don't think about doing it
don't write about doing it 
don't say you're gonna do it tomorrow
don't tell someone else you're doing it 

just do the thing. 

when you find one path that doesn't work
take another path.

You're aloud to change course 
anytime you want to, 
as many times as you want. 

who cares what anyone thinks. 


When I ran marketing for a fortune 500 brand
I had major restrictions on me

→ My job
→ My boss
→ The optics 
→ The company I worked for

You're not aloud to be an online person
when you worked at a fortune 500 company
and anytime you're speaking anywhere
you are speaking for that brand

today, its different. 

brands are looking for:

→ people that have audiences already. 
→ that can articulate and communicate well. 
→ That aren't scared to talk to people or the camera. 
→ That think fast on their feet. 

Today you have access to the biggest stage in the world
You don't need a Tedtalk

You need your smart phone and thick skin. 

Thats it. 

Use that smart phone
Develop that thick skin 
or you'll always fear
going for it.

♻️ Share this with some one who needs to hear it 
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Be courteous to all 
but intimate 
with few 

and let those few 
be welled tried before 
you give them your trust 

Happy Holidays my friends.

Feeling stuck? 
That's because 

you are.

New results don’t come from old habits.
Change isn’t luck. 
It’s action.

You want a new future?
Do something different today.

Hard truth:
You’re not stuck because life’s unfair.
You’re stuck because comfort feels safer than change.

♻️ Share this with someone who needs to hear it 
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What People Think Marketing Is:

→ Cold emails
→ Pop-up ads
→ PR headlines
→ Trendy logos
→ Funny TikToks
→ Clever taglines
→ TV or radio spots
→ Weekly newsletters

What Marketing Really Is:

 → Split testing
 → Earning trust
 → Crafting offers
 → Guiding prospects
 → Tracking data + ROI
 → Mapping experiences
 → Building communities
 → Knowing buyer behavior

And that’s just the start.
Most assume marketing is about being loud, catchy or viral.

But real marketing isn’t surface-level.

It’s about creating trust,
guiding decisions,
and building relationships that last.

♻ Repost if you agree 
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Post inspiration from Tom Pestridge give him a follow

StoryAngled

We help B2B founders build brand stories that resonate — and turn them into content campaigns that drive results.

From positioning to execution, we develop strategic narratives and deliver creative campaigns your audience actually connects with.

Check the Featured section to book a free consultation.

AI Data Management

• Developing communication strategy for enterprise-level AI data management solutions.
• Creation, management, and optimization of the company's content
• Inbound lead generation

Marketing Strategist

HRnest

I was responsible for the strategy, execution, and optimization of HRnest's content across multiple channels:

• Blog
• Social media
• Video
• Email marketing

I built a comprehensive product education experience (HRnest Academy) to support free trial users during product adoption in their company.

I shifted HRnest's positioning and strategy to reach more customers from international markets. Guided the process of adjusting the app's language, voice, and messaging to fit the needs of international customers better.

I co-created multiple lead magnets and materials for the Sales and Customer Care department to support them during discovery calls.

Content Specialist

Acquiring Inbound Leads for B2B Founders with Personal Content Programs • Explaining Content, one Ugly Drawing at a time

Your B2B content marketing should do more than just fill a feed.

It should: 

• Attract the right people to your offer
• Position you as a trusted expert
• Convert attention into pipeline

At StoryAngled, we build custom content programs that deliver:

• Inbound lead generation strategy
• A full-stack content production team
• An always-growing database of proven content systems, frameworks, and resources

We work exclusively with B2B founders and growth-minded teams.

If that’s you, shoot me a DM — I’ll get back to you personally.

Kuba Czubajewski

I really wish I had a video like this when I started in B2B content:

This B2B content strategy system took me 2 years to fully figure out. 

The video I just published on YT(https://lnkd.in/dV7dBx6H) has everything I do to help my clients:

• Land new inbound leads every week from LinkedIn and long-form content

• Build recognizable, distinct voices in their niches

• Create content that their clients reference during calls.

I also included a workbook you can download and fill out while watching to ensure you get the most out of this.

Grab it. Fill it in. And start creating content that gets you revenue.

1 system to consistent inbound for complex B2B offers | 30+ founders using it | Sharing daily content advice for busy B2B leaders

Me explaining why ‘viral’ isn’t a KPI for content:

1 content system to consistent clients for B2B services

I promised myself that I'll document more tiny wins here in 2026. So, here we go:

The first week of Jan has been hectic af, but also very rewarding:

💃 I crossed 500 subscribers on YT 

💃 One of my shorts performed well (1.6K views in 24 hours) 

💃 I got offered 3 long-term brand partnerships from companies I love

💃 I will be featured in a publication made by a MAJOR marketing tool

💃 I signed a new client for a major YouTube work

💃 I completed the recording and editing of 4 videos, giving me plenty of backlog to make the next batch even better

Guess "slow start of the year" wasn't in my cards this time.

But I'm not complaining.

How's your January going? Flex your wins in the comments and let's feel good together.

$40K+ ARR with only organic content. In one of the most difficult product categories possible:

Breakcold's results speak for themselves. Good content can and will make your company grow – even when your competitors have million-dollar marketing budgets and massive brand equity.

I've been fascinated by Breakcold's content strategy for a while now:

• Strong, founder-led branding
• SEO articles that actually make sense for the reader
• Interactive content for ongoing lead generation 

And so much more. I'm honestly amazed how a handful of people can pull off this level of volume + content quality.

So, I decided to give them a massive shout-out in my latest video. 

I'm breaking down all the elements of their content strategy I could find.

These guys are VERY GOOD at what they do. If you're in the middle of building a content strategy for your B2B product, this is the example to get inspired by.

Watch the video here: https://lnkd.in/g223qdmi

My main prediction for B2B content in 2026 is that it'll become more human-centric than ever before.

But it's the small, scrappy startups that will lead the change.

For me, human-centric means content that feels like the person posting it just jumped off from 10 customer calls.

You can feel the authenticity, because of how specific it feels - real moments, specific solutions, and proof it actually works.

Not “thought leadership” that could be written by anyone.

The giants will still try to force-feed us AI bullsh*t. Guess they have big enough budgets to do so.

Smaller companies cannot afford to dilute their messaging and distance themselves from their customers.

Some examples of companies that are leading the charge right now:

Tella with their community-centric approach to helping their customers be consistent with video.

Breakcold with their founder-centric branding, focused on educating their prospects until they're ready to make the most out of the product

Chatbase with their employee advocacy program + timely, highly relevant social content 

Kuse with their build-in-public approach and user-generated product-led videos on socials

And many, MANY more.

I feel so excited to watch this space evolve this year. And I'll be documenting the best examples on my YT channel (link in my featured section).

If you're currently building a B2B product - what's the one thing you wish to implement in your content to make it more human-centric this year?

10 pieces of content marketing advice that don't mean sh*t:

1. “Just be consistent”

Consistent at what? Posting into the void?

2. “You need to tell your founder story”

Cool. Your buyer still wants to know if you can fix their problem.

3. “Create thought leadership”

Translation: have opinions. But also somehow never offend anyone.

4. “We need to build awareness first”

Awareness of what? Your logo? Your vibes? Your lack of a point?

5. “Let’s make it educational”

Education without a buyer trigger is just a blog-shaped hobby.

6. “We should go viral”

Stop. Just stop. 

7. “We need more top of funnel”

If the middle and bottom are broken, you’re just pouring water into a bucket with holes.

8. “Repurpose everything”

Repurpose the right thing. Not your 900-word manifesto no one read.

9. “We need a content strategy”

If it doesn’t end in a specific utility offer, it’s a document, not a strategy.

10. “The CTA is book a call”

That’s not a CTA. That’s a leap of faith.

What should be number 11 on this list?

Demographics are probably the most misunderstood part of content marketing research.

Sure, it's nice to know your customers are between the ages of 35-55, they live in Oakland, and own a Subaru.

But what context does it actually give you to create effective marketing for them?

To gather actually useful demographic data, you have to dig deeper.

Here are 2 (of many) questions I use to find out demographics that actually influence how I talk to my customers and help me build trust with them faster:

The moment you stop assuming what your client feels is the moment your content starts to actually work:

Let’s say you’re targeting startup founders.

The obvious assumption is:

"They fear running out of money."

"They want more revenue."

Sometimes true.

But when you dig deeper, you hear different things.

The real fear is building something nobody actually wants.

The real frustration is feeling like a fraud who’s about to be exposed.

The real goal is proof:

"I’m not just winging it."

And the real aspiration is being the founder people quote and respect.

That shift matters because it changes what you should post.

If your content keeps yelling about metrics,  but your audience is drowning in imposter syndrome, you’re talking past them.

Here’s the fastest question I’ve found to get out of assumption-land:

"Tell me about the closest time you came to quitting?"

Listen for the pattern.

If most answers sound like:

"I felt behind"

"I felt fake"

"I didn’t trust my judgment"

Then your content strategy isn’t about “growth.”

It’s about confidence and validation.

Meaning you should write about:

• What good looks like
• How to know you’re on track
• Signals your product actually has pull
• How to stop second-guessing every move
• How to explain decisions to your team and investors

Assumptions create content about funding and metrics.
Reality creates content about confidence.

CRM companies' content is usually... a little (very) boring.

But not in the case of this 5-person startup:

Full video here: https://lnkd.in/g223qdmi

Your best content idea is their last straw moment:

Buyers don’t gradually decide they need help.

They go from:

“We’ll deal with this later”

to:

“Okay… we need help.”

And it’s rarely gradual. Or at least it doesn't feel like it.

It’s an email.

A call.

A missed deadline.

A board question they can’t answer.

A pipeline report that makes their stomach drop.

That moment is content gold.

Because your audience is living through the same thing right now.

So, when you ask customers:

“When did you know you needed us?”

That’s a leading question.

You’ll get polite, filtered answers.

Instead, ask these 3 questions.

1) What was the last straw?

What exactly happened?

2) How did that feel?

Stress, embarrassment, panic, anger, relief?

3) What did you try first be you looked for a vendor?

If you sell to agencies, it might be:

“The email that almost killed our retention.”

If you sell to SaaS founders, it might be:

“The demo that got applause… and still zero paid users.”

If you sell to sales leaders, it might be:

“The forecast call where I realized our pipeline was fake.”

Write that story.

Focus on the moment your buyer recognizes and thinks:

“Yep. That’s me.”

---

Want a free video breakdown of how to find those moments? DM me and I'll send it.

I’m helping a client launch their YT channel right now. And there are 3 underrated things we’re building early that will save you weeks later:

1. A thumbnail photo repository

“We’ll take a photo when we need it.” rarely works

We're building a real folder of usable options:

• Different angles.
• Different expressions.
• Different outfits.
• Different backgrounds.

When you’re uploading, you don’t want to be stuck doing a last-minute photoshoot.

You want to choose a frame, drop text on it, and ship.

2. A clear script skeleton

Most founders freestyle.

Then wonder why retention is trash.

Here’s the skeleton we’re using:

👉 Intro 25–30 seconds

Immediate value.

Say what they’ll get.

Prove you’re worth the next 5 minutes.

👉 Middle

Establish a problem your buyer actually feels.

Offer a simple solution.

Give a vivid example so it sticks.

Use retention phrases like:

• "Quick story:"
• "Watch what happens when you do this:"

👉 CTA

Don’t send them to a website.

Redirect to the next video.

One idea.

One next click.

3. A competition database

Pick 10–15 channels that post the same stuff as you.

Then track 4 things:

• Thumbnails.
• Titles.
• Video structure.
• Posting cadence.

Not to copy.

To see patterns you’d otherwise learn the hard way.

If you’re about to launch a YouTube channel and want my script skeleton template, DM me SKELETON and I’ll send it.

POV: it's your 4th round of feedback on a 200-word linkedin post

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The Battle

Lucas Bean

Kuba Czubajewski

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Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Lucas Bean's LinkedIn Performance

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