Lucia Kanter St. Amour

Under the Sisterhood

UTS is a social impact company that addresses the critical gaps in women’s health education, diagnosis, and treatment. As CLO, I'm responsible for: legal guidance on general business operations, partnerships, and organizational practices; contract review and negotiation with vendors and partners; policy development ensuring legal, ethical, and privacy compliance; risk awareness and mitigation; recommending practical strategies that project the organization’s integrity and vision; addressing potential legal issues related to employment and board members; liaising and supervising outside counsel; partnering with cross-functional teams to effectively communicate the organization’s mission, support its programs, and amplify its social justice initiatives.

Chief Legal Officer

Pactum Factum

Chief Legal/Negotiation Officer for various corporations, NCAA athletes, and organizations; U.S. mediation liaison to Supreme Court of India 2022-2023; have mediated/negotiated 1000+ cases; host of "Forces of Good" podcast. Seasoned employment law and negotiation expert. Pactum Factum Press publishing.

Attorney | CLO | Publisher

UN Women

VP, San Francisco  - the birthplace of the United Nations in 1945. UN Women USA is the official, membership-based non-profit organization that raises funds and awareness for UN Women, the United Nations agency that advances gender equality and female empowerment globally.  Events and projects include: Cities for CEDAW a nationwide, grassroots effort to encourage local governments to become more gender equitable; EVAW - an effort to End Violence Against Women; The Gender Equal Pay coalition; HeForShe, a social movement campaign providing a systematic approach and targeted platform through which men and boys become agents of change for the achievement of gender equality; Women In Climate Change Gender Action Plan; Bi-annual Global Voices Film Festival

Vice President - UN Women USA

Spectrum Strategies for Autism

501(c)(3) non-profit organization providing sibling programming; and rescue dog matching, placement and training to families with children with Autism and other special needs.

University of California, College of the Law, San Francisco (formerly UC Hastings)

Teaching:  Negotiation / Mediation Clinic / Mediation Certification for Professionals / Special Education  Law. 2003-2012 taught regular course(s) on-site each semester. I tried to retire, but noooooo. They wouldn't let me 😂 2013-present continue on faculty as hybrid (remote and on-site) coach and instructor

Law Professor (Adj.)

International Chamber of Commerce

Serving as judge and mediator for ICC mediation competition in Paris, France

Mediator and Judge

University of California, Berkeley - School of Law

Teaching Negotiation practical skills course and supervising independent studies

Lecturer

EEOC

One of the small team of original designers of the Equal Employment Opportunity Commission’s pilot mediation program in 1996 for the San Francisco Regional Office, and later mediated EEOC cases from San Jose to Sacramento

Mediator

Judicial Council of California

In-house employment law attorney for the Judicial Council of California, Administrative Office of the Courts (AOC), the policymaking body for the entire California court system for 58 counties and the Supreme Court of California. I advised the Judicial Council, the Chief Justice of California, and trial and appellate court judges and court officers, contributing to major policy and legal decisions on employment and labor issues that affect the entire judicial branch of California. During that time, I was also selected by the California Division for Judicial Education and Research (CJER) as a representative attorney for the judicial branch to conduct ongoing discrimination and harassment training through live, televised, satellite broadcast programming to court employees statewide. The target 20,000-member audience consisted of judges, human resources professionals, court directors and court staff. Broadcasting live with a studio audience, I also co-hosted CJER’s production of “Dr. Martin Luther King, Jr.:  A Celebration of Justice,” as part of the Division’s Continuing The Dialogue television series. The content of many of the broadcasts drew upon expertise in the field of Civil Rights and various discrimination and fair employment laws.

Attorney - Office of the General Counsel

Orrick, Herrington & Sutcliffe LLP

Upon dissolution of boutique labor & employment firm in San Francisco, joined Orrick's Employment Law group and handled all aspects of litigation and client counseling. Closest clients I worked with included Gap, Apple, Oracle, Electronic Arts

Employment Litigation Attorney

VP Emerita UN Women | Attorney Action Figure 🦸🏻‍♀️ | Arresting Author | Chief Negotiation Officer | Plucky Podcast Host | Irreverent Int'l Keynote | "What Box?" Bellwether

📚 World domination through literary seduction. Elegant. Defiant. Irresistibly true. Are you ready for what's next (October 13, 2025)? MY WRITING IS ORGANIC USING REAL INTELLIGENCE (AI wishes it could write like me)

I'm not bossy. I'm BOSS. A UN Women VP, provocatrice, attorney/law professor turned negotiation GOAT . . .

(Buckle up. This is ..."a lot")

🦸🏻‍♀️ I help women harness the power of everyday negotiation—from conning a toddler into eating peas to running the boardroom. I authored the Little Black Dress of negotiation books. Why?

Because negotiation isn’t just for business. It’s everybody’s business 🧐

(But you don’t need me to “empower” you. Nor do I sell a “masterclass” or certification from my own “institute”)

🌍 World Mediation Peace Activist. Benevolent & incurable explorer (dubbed “creative savant”—you know who you are). A bit wild at ❤️‍🔥, I struggle with purpose and disrupt with goodwill—through advocacy, teaching, writing, broadcasting, philanthropy, art & sports.

🗣️ Polyglot. Passionate about people & social progress. JEDI agent (not a Star Wars ref). I’ve practiced law in private, public & non-profit sectors; have taught internationally, including over two decades as faculty at two University of California law schools.

I get that people are messy multitudes—and how they actually behave in conflict & decision-making.
What makes me next-level? Decades of deep experience in negotiation, behavioral economics, game theory, plus dope training in:

✔️ Emotional micro-expressions
✔️ Lie detection
✔️ Neuroscience & decision analysis

Oh, and I know the #1 most stealth negotiation skill. 😎

(Kinda like x-ray vision. Hint: it’s NOT “speaking your truth.”)

WHAT I’M NOT:

❌ A sales/marketing bro who built my expertise off a “masterclass”
❌ A brand
❌ Your income stream
❌ After your 💰 or approval
❌ One to trademark words. Ahem™ 🙄 (you know the type)

Special needs parent & dog whisperer—chaos doesn’t faze me, and persistence is my default setting. CEO of a 501(c)(3) nonprofit providing dogs & sibling support for families with special needs kids.

🫶 Turn-ons: Cake, shoes, pour-over coffee, decent literature
🤢 Turn-offs: NIMBYism, vapid buzzwords, elitism, posers

💡 Meyers-Briggs type? ENFJ-A (same 2% club as Obama & Oprah).

🕸️See more on pactumfactum.com, but TLDR: 
I’m 95% human Labrador (begs the question: what’s the other 5%?). Find it endearing or annoying. That's on you. Either way, I’ll be me because, as Oscar Wilde said, “Everyone else is taken.”

P.S.
❌ I don’t do casual Zoom coffee chats
✅ I’ve already overpaid it forward

Podcast Host

"Forces of Good" podcast - Click here to listen and subscribe for free: https://pactumfactum.substack.com

S. Lucia Kanter St. Amour

Diane Lam Co.

Scale your business to $500k+, EFFORTLESSLY. 

YOU'VE MADE THE RIGHT MOVES...

Your business has grown and you’re ready to take it to the next level. $500k and beyond is RIGHT there, but every day it’s feels like it's slipping away….

✘ You're not sure what you specifically need to do to scale.
✘ You're not sure if you have the right team because work STILL ends up back on your plate.
✘ You're not sure if you're using the right tech because your business ISN'T more organized or seamless
✘ You're not sure where to start automating or how to do it.
 
Maybe you feel like you can’t shut off and you’re trapped in your business.

Creating a Business Built to Scale DOES NOT Require Your Sacrifice.

You can operate like well-oiled Fortune 500 Companies.

Get you custom scaling blueprint so you can...

★WORK LESS ★
Our Clients cut their work hours by 50% and save a minimum of 10 hours a week, to start because we audit and realign their team and tech.

★GROW YOUR BUSINESS★
Our Clients go from $8k months to $25k+ WEEKS while sipping Mai Tais in Bali because they have systems that they trust to get the perfect results every.single.time.

★BE THE CEO★
Our Clients work less than 25 hours a week and have plenty of free time to create their next 6-figure service idea.

You can be the CEO of a systematized and automated business run by your personal Dream Team.

Business Owner

First Republic Bank

●      Executive assistant and gatekeeper to EVP, Chief Audit Executive - assisting with all administrative needs and acting as liaison between Audit Leadership, Business Partners & Audit Team
●	Department Administrator overseeing 45+ members of Internal Audit Department - including management of HR issues, department-wide infrastructure initiatives and strategic plans and office/facilities
●	Manage preparation and distribution of Audit Committee materials and Board Reports
●	Assist in preparation and distribution of regulatory requests
●	Manage department recruitment efforts

Administrator & Assistant to Chief Auditor

Crystal & Company

Multi-faceted hybrid position that developed as my abilities and the needs to the business changed and expanded. I was originally brought on to serve as assistant to the Executive Managing Director of Private client, balancing the management of his sales pipeline with the strategic infrastructure development plans for the department. At the end of my tenure I was:

● Gate-Keeper for Executive Managing Director and Executive VP
● Providing insurance program support to 4 Account Executives
● Assisting a Director with strategic & marketing projects 
● Supporting our group personal excess program platform

Key Accomplishments:
● Assisted in development and implementation of the first Strategic Business and Marketing Plan for Private Client Services
● Developed process to manage Private Client Services Marketing and Promotional Events - including creation of database for tracking projects and expenses, maintaining budget and coordinating between event staff and internal team
● Management of the Group Excess online enrollment platform – including full redesign of website, quality assurance review prior to site launch and ongoing management of client enrollment and maintenance process

Associate Account Executive

Morning Gate Capital Partners

I served as a Chief-of-Staff to a very busy and entrepreneurial Firm Principal. 

While working together I managed: 
●	The creation of five separate alternative investment entities from inception to launch – including but not limited to: legal formation, creation of PPM/Subscription documents, website and marketing materials
●	Selection of all Service Providers and investor deliverables
●	Day-to-day operations of his six separate business lines - including investments, banking, operations, legal and client relations

I was the chief-of-staff and liaised with our outside resources to ensured timely completion of all projects and worked closely with external service providers on day-to-day operational issues.

I was also the tactical resource that reviewing various business opportunities for viability and implementing when approved.

Assistant To The Principal

Imagine scaling your business to $100K and beyond, while cutting your workweek in half, and freeing yourself from daily overwhelm. I help coaches and consultants achieve this through customized systems that deliver freedom, flexibility, and growth without burnout.

I’m Diane Lam, a systems and scaling expert with 10+ years in corporate operations. I left that world when I realized I was living my entire life  for 15 days of PTO a year. The year that PTO was not approved, I was on the verge of burnout and knew I needed to change something. 

So I left corporate to strike out on my own so I could have the freedom and flexibility to travel and control my own time.  l I’ve since scaled my own business while traveling and creating systems that let me work on my terms. Now, I’m here to help you do the same.

My clients have experienced:
💫 Scaling from $100K to multi-six figures in 8 months (instead of 24)
💫 Securing their first six-figure corporate contracts
💫 Launching $50K offers without the usual stress
💫 Taking fully unplugged vacations—while their business runs on autopilot

If you’re a coach, consultant, or service provider ready to scale up and work less, here’s how we can do that together:
👉🏼 The Scaling Accelerator: This group program builds customized systems that save 10+ hours weekly and boost your revenue—helping you scale in half the time.

👉🏼 1:1 System Audit & Design Sprint: For those ready for a tailored, in-depth experience. We’ll design streamlined systems around your needs to maximize freedom and flexibility.

🆓  If you want to tap into me and my network for free, join my Simple & Scalable Entrepreneurs Community for networking, masterminding, and workshops alongside like-minded experts. https://www.dianelam.com/community

taplio

The Battle

S. Lucia Kanter St. Amour

Diane L.

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