Vector Synergy

Chief Growth Officer

Warp9.io

I assist technology and B2B companies in achieving profitable growth. My role is to facilitate this through sales and marketing, partnerships and alliances, processes, talent, transformation and innovation.

Business Architect & Growth Consultant

Xebia

Global Head of Marketing | Data&AI  

STX Next

Europe's largest Python Software House

● Created a growth department from scratch with a team of 25 people, including outbound sales, digital and performance marketing, PR and inbound/content marketing.

● Delivered 22x return on investment with a 4x increase in yearly revenue.

● Filled the sales pipeline with enough demand to grow the company by almost 400 co‑workers (200% headcount growth).

● Formulated RevOps - aligned marketing, sales, and customer-centric efforts across the entire client lifecycle, resulting in significant growth and achievement of new revenue objectives (86% YOY New Rev growth).

●  Directed the company's brand and implemented a growth and customer acquisition strategy, resulting in an increase of over 100% in the annual lifetime value of new customers (client base growth by 50%).

● Doubled the annual number of SQLs and increased website traffic by 250%.

● Created a data‑driven growth method to measure marketing and sales activities based on high ROI, including LTV by client cohorts, CAC, conversion rate, marketing KPIs, retention/churn indicators and LTV/CAC ratio.

● Authored and launched demand generation, capture and thought leadership projects such as "The Global CTO Survey Report", featured in Forbes and downloaded by thousands of technology executives worldwide.

● Implemented MarTech solutions, CRM and data system (Hubspot), data enrichment tools, SEO, etc.

Director of Growth

Head of Marketing

Transparent Data

Transparent Data Software House is an agile B2B tech firm that delivers current, reliable, and complete software solutions based on RegTech.

Digital & Ecommerce Manager

Strima Sp. z o.o.

One of Europe's largest suppliers of industrial sewing, cutting and fusing machines. (2017 REV 14M).

Ecommerce Manager

TIMOCOM GmbH

Online Media Consultant

Europe's largest freight exchange & First Smart Logistics System (SaaS).

SaaS Marketing Manager 

Media Expert - Terg

Rev $1B in 2015. Largest electronics retail and e-commerce business in Poland (household appliances, electronics & media, and home entertainment).

Senior Digital Marketing & eCommerce Specialist

Sun Microsystems

Sales Support Representative

Accenture

BPO - Pitney Bowes Project - Transitions Team Lead

Customer Service Representative

Global Head of Marketing Data & AI | Growth & GTM Strategy | Deep-Dive Execution

20+ Years in IT & Digital | Defence & Security, Data & AI Industry Follower | 

I empower decision-makers to achieve mission-critical goals with security cleared IT solutions for Defence, Gov't, Corporate, and High-Demand Environments (Vector Synergy, NATO Prime IT Partner).

I create winning growth strategies and navigate the implementation of technology, innovation, sales & marketing processes and talent to drive high revenue growth and position B2B brands as leaders.

Łukasz Gmys

- project's portfolio ownership, including delivery, leadership, team management, budget and profitability oversight, strategic planning, and execution;
- led cross-functional teams, ensuring efficient and effective delivery of services and solutions to clients;
- managed risk, identified potential risks, and created strategies to mitigate or eliminate them
- set up and maintained efficient communication and collaboration with teams and stakeholders  ensuring smooth project delivery where all the objectives and milestones are met on time and within the budget;  
- established and maintained strong client relationships; comprehensively grasping their needs and consistently meeting or exceeding their expectations;
- monitored service performance, identified areas for improvement, and implemented necessary changes to enhance efficiency;
- negotiated and established Service Level Agreements (SLAs) with clients; diligently monitored adherence to these agreements;
- managed service delivery budgets, optimizing resource allocation and maintaining cost-effectiveness within budgetary constraints;
- led, mentored, and supported a service delivery team, fostering a culture of excellence and continuous improvement;
- conducted regular performance reviews, providing constructive feedback and development opportunities;
- managed a team of over 30 developers as a line manager;
- proactively identified opportunities for improving service delivery processes and successfully implemented necessary changes.

Delivery Manager

interim Head of Service Delivery

- played a pivotal role in ensuring efficient and effective delivery of services and solutions to clients;
- served as a bridge between clients and the software development team, ensuring smooth project execution and high client satisfaction;
- established and maintained strong client relationships; comprehensively grasping their needs and consistently meeting or exceeding their expectations;
- collaborated closely with project managers, developers, testers, and stakeholders to ensure on-time, high-quality software delivery;
- monitored service performance, identified areas for improvement, and implemented necessary changes to enhance efficiency;
- negotiated and established Service Level Agreements (SLAs) with clients; diligently monitored adherence to these agreements;
- managed service delivery budgets, optimizing resource allocation and maintaining cost-effectiveness within budgetary constraints;
- led, mentored, and supported a service delivery team, fostering a culture of excellence and continuous improvement;
- conducted regular performance reviews, providing constructive feedback and development opportunities;
- managed a team of over 30 developers as a line manager;
proactively identified opportunities for improving service delivery processes and successfully implemented necessary changes.

Service Delivery Manager

Międzyuniwersyteckie Centrum Informatyzacji

- Served as a key decision-maker of MUCI, which mission is the digital transformation of polish universities;

Member Of The Management Board

Office for European Projects 

- Identified and analyzed business requirements in collaboration with internal and external stakeholders and translated them into product road map and specifications;
- Made key decisions with respect to system use-cases, architecture, UI and UX;
- Managed scope, budget, time and risks in projects; 
- Utilized Scrum to manage the team workload and tasks;
- Designed the integration processes of data flow between systems; 
- Launched “Sylabus” web application - a system for course syllabus management which served 2000+ users;
- Launched “Maturalni.pl” web application - a system that uses big data to help high school graduates to choose their field of study;
- Launched “Biuletyn Informacji Publicznej UWM” web application - a system for publishing university’s legal documents and regulations;
- Launched “Business Game Simulation” web application - an educational tool for students that simulates running a business;

IT Project Manager, Product Owner

Uniwersytet Warmińsko-Mazurski w Olsztynie

- Managed a department of 10+ IT specialists; - was responsible for implementation and adaptation of core University systems, which served a customer base of 25.000+ users (university staff, teachers, students); Provided support and maintenance for core University systems; 
- Developed end-to-end solutions by conducting business process analysis, creating functional and technical requirement documentation, database structure designs, technical solution designs and UX designs, overseeing all development stages, and leading functional testing, QA testing, training, change management, and all post go-live support over a 5-years timespan;
- Collaborated with internal stakeholders to define strategic initiatives and prioritize features and enhancements to create product strategy roadmaps, ensuring efficient feature rollouts and on-time deliverables, while quickly adapting to changes;
- Worked closely with key stakeholders to discuss, define, and follow up on requirements;
- Led all of the activities related to project planning, scope management, and time estimation. Utilized an Agile Methodology, leading sprint planning, kick-off meetings, backlog grooming sessions, daily stand-ups;
- Coordinated and designed the integration process between systems which eliminated a lot of manual work for University employees and speeded up the reporting process;
- Led and supported the development team on a daily basis. Exercised servant leadership and a strong focus on removing impediments from the team members.
- Was in charge of department’s internal budget, recruitment process and team members career paths;
- Launched “Informator ECTS” - a web app for visualizing and managing study programs
- Launched “Manager pensum” - a web app for course planning, overtime payment planning and payment processing
- Launched “Kalkulator kosztów kształcenia” - a web app for calculating the budget of studies

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Łukasz Gmys

Monika Górecka

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