Helping B2B Startups Get More Leads With Content & SEO | Founder at DuoQ

Most successful international brands stumble entering the U.S. - not because their product isn't ready, but because the operational maze eats them alive.

At CrossBridge, we don't just fix that. We architect your entire U.S. entry strategy and then execute it. Whether you're going DTC, retail, or hybrid, we handle the full operational stack - from negotiating prime 3PL locations near your customers to processing orders 7 hours ahead of U.S. teams (hello, same-day shipping). One integrated system. One point of contact. Zero operational headaches.

- For retail brands: We make you fully compliant - EDI, ERP, returns - and connect you with the right retail consultants to expand your footprint.

- For DTC brands: We own the ops so you can focus on what matters - marketing, product development, and customer experience.

Our core: accounting, order processing, supply chain strategy, and 3PL management - all tightly integrated and running at a fraction of the cost of building an in-house U.S. team.

I lead marketing and growth for Crossbridge, helping operators who've already proven success outside the U.S. understand how we can accelerate their American expansion.

If you're crushing it internationally but need a strategic partner to dominate the U.S. market - let's talk.

⚡Luka Susanj

Chat Metrics

What We Do:
We deliver over 38% more SALES QUALIFIED revenue opportunities and booked appointments/meetings/demos via Chat Metrics CaaS  24/7 from your existing website traffic Guaranteed. SEO & PPC Multiplier


What Our Clients Say:
•	Our leads doubled in the first month.
Andrew
•	We did not expect to see much of an improvement but our lead generation from the landing page increased by 38% immediately.
Ersel
•	I always had doubts as to how well my website was converting. I wasn't too sure how to track the reports in Google. Leads started coming through from the first day the chat was loaded onto my website it gave me a pretty clear answer. I don't know how we lived without the managed chat service before. Karen 
•	We have a bounce rate of just over 75%, it didn't seem to matter what I did, we just could not bring it down. Once we loaded the code, our bounce rate reduced to 54% and the leads started rolling in - it was so simple, we really didn't have to do anything for the extra leads. 
Michael.
•	Our ROI with Chat Metrics is over 30,000%
Brendan

How It Works:
•	Our Online Sales Executives (OSE's) engage with the visitors on your website using #livechat. 
•	The OSE's engage with your website visitors and assist them with their enquiries. 
•	They gain the visitors trust and in turn, the visitors provide their contact details and Book for a Demo Directly into your sales teams calendar.
•	The notification sent to either the email inbox you specify or directly into your CRM as a lead to follow up.
Why It Works:
•	Your website gains credibility in the eyes of the visitor with 24/7 Live Chat.
•	Your website visitors appreciate the immediacy and peace of mind of Live Chat.
•	Our OSE's are skilled at turning mildly curious visitors into sales-qualified leads.
•	You receive the notification within ten minutes of the conversation and can respond promptly.

DM me on LinkedIn or go to https://chatmetrics.com/ to check out our service and book a call with me today.

Chief Executive Officer

HYPCCCYCL

HYPCCCYCL is an invite-only, professional community where top B2B revenue leaders cross-train their GTM skills with VCs.

Sponsor

RevGenius

Member

Oxnia Infotech Pvt Ltd

Co-Founder

BlueScope

Worked in a number of capacities that culminated in $1bn sales revenue

General Management of the Regional Distribution | Sep 2014 - Oct 2015
General Management of the Regional Distribution network of branches and businesses. Responsible for all Sale & Marketing activities, Operational functions & Full P&L and Balance Sheet. Approx. 300FTE's

Manager Strategy & Business Improvement | Oct 2013 - Aug 2014
Managing the integration of our recent acquisitions - Onesteel (OST) Sheet & Coil and Orrcon Steel from Arrium and Hills Industries respectively. Primary focus was to ensure maximum market traction during the integration. (Sales & Marketing) Enjoyed assisting with the due diligence and negotiations (M&A). Achieved SAP integration on time and on budget thanks to a great team.

National Sales & Marketing Manager | Feb 2012 - Oct 2013
Responsible for the full Sales & Marketing function & Lead Generation for the division with revenue $1.3bn (>1000 FTEs)  as well as the portfolios of our National Customer Service Centre, the Marketing function, our Aluminium Business, the Pipe Valves & Fittings team, National & Strategic Business Development teams , the Metalcorp Steel Brand and our rural and reinforcing product groups.

State Manager - Jul 2009 - Feb 2012
P&L responsibility for the NSW business of BlueScope Distribution. Managing a geographically diverse network of branches. Approx 100 FTE's.

General Manager Regional Distribution

Results we’ve delivered for our clients:

1) Cloud Storage Company - Increased booked demos by 128% during the first 30 days. Client Acquisition Costs (CAC) now reduced by 27%

2) Employee Monitoring Software - Increased booked meetings by 64%, reduced sales effort by 33%, and increased self-serve sign-ups by 27%. Constant steam of feature requests for the product team from non-lead chats. CAC now reduced by 39%

3) Education Provider, onsite - Provided 104% leads after taking over their existing staffed live chat in the first 30days. Reduced CAC by 61%.

4) National Directory provider - Increased advertising leads by 38% in 30days. Reduced advertising spend by 50% due to non-value keyword traffic campaigns being shut down.

5) Employee Management Software Platform - Reduced support tickets by 93% and increased qualified buyers from the website by 142% in 1st month. Support costs down by 53% ongoing.

6) National Steel Building Manufacturer - Increased Fully detailed quote requests for their dealer network 4X and booked site inspections while accepting quotation details.

7) Vinyl Flooring Provider - Increased commercial leads sent to State Managers by 86% and residential leads forwarded to the reseller network (value-ad) by 229%

8) Data Privacy Management Software - Increased web- based qualified buyers by 87% in 30 days and are now the primary source of leads for this business. CAC reduced by 44%

9) Finance Specialists - increase campaign effectiveness by 102%

10) Global Digital Transformation Consultants - Continue to be the primary qualified meeting booking process.

11) Industrial testing and analytical service - Website lead gen increased 473%.

12) Tertiary education lead gen provider (Universities) - Increase web-based lead gen 91%.

I’ve also helped thousands of people improve their pipeline generation and basket checkout rates, get customers, jobs, find great hires, connections, and more.

Here are some ways you can do the same:

1) Subscribe to my newsletter, and I’ll send you our free email course on Conversion Rate Optimization and our 60-Second Speed to Lead Blueprint (PDF). In these, we share all the best practices we’ve learned the “hard way” over the past ten years so you don't have to make the same mistakes we did. The Blog link is in my contact info.

2) DM me on LinkedIn or click the calendar link in my headline to schedule a time to chat.

3) Start a free trial by clicking the link in my featured section below and start getting the leads you deserve today.


PS: Ask me about my 16-hour slow-cooked lamb shoulder!

taplio

The Battle

⚡Luka Susanj

Terry Wilson

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