Accenture

Business Architecture Manager

Digital Solution Architecture Principal

Digital Business Integration Manager

Anthill Agency

• Guide client Salesforce Marketing Cloud implementations; advisor on compliance-friendly technology for clients in the life sciences sector

• Work with cross-functional teams during rollouts across global markets (and help with facilitating process change management) for enterprise software

• Prepare data and technical context for presentations to be delivered to company board members

Senior Technical Services Consultant

• Supported successful rollouts of Anthill’s cloud-based SaaS product

• Conducted software demos for potential leads earlier in the sales cycle

• Onboarded client employees onto new cloud platforms and designed technology trainings

Technical Services Consultant

Vertic

For agency that built GE.com website and supports global Fortune 500 brands:

• Led the development of a large-scale content project, along with 1 other colleague, to deliver on a U.S. pharmaceutical client’s patient support campaign 

• Developed story-based presentations for client engagements

• Built campaign blueprints and client playbooks to assist their marketing operations

Content Strategist

Spark-Plug

• Founded consultancy helping startup teams and small business entrepreneurs through each stage of growth via bespoke strategic, branding, and technical advisory services

• Designed a webinar campaign for a career coaching business based in Brazil with focus on improving sign-ups & attendance, resulting in webinar attendance numbers increase by nearly 300%

• Coached 10s of clients over a 3 – 5 month period in the adoption of lean methodology principles (i.e. – the build, measure, learn loop)

• Authored "The Little Book on Big Data" to help apply big data in operation of brick and mortar businesses (top 10 in its category on Amazon in 2016)

Founder

MyDay

• Created on-demand platform to simplify access for general public to vetted, top fashion stylists and beauty service professionals:

• Conducted market research, performed customer development vitals, built website, designed branding, and developed marketing strategy.

Co-Founder

Schmid

• Led eCommerce marketing for boutique label that crafts handmade sneakers under the Schmid brand and handmade winter boots under the ZDAR brand:

• Developed strategies to increase exposure for Schmid while helping to shift the sneaker brand's image towards being urban high-end

• Resulted in involvement with celebrity and lifestyle events, relationships with media companies like Black Entertainment Television, creation of brand's first international look book, and talks with high-end department stores (Barneys in NYC)

• Advised on the decision to migrate away from one eCommerce platform to another and made website UI decisions to ensure consistent branding and a positive UX for visitors

Director of Marketing

mixsee

Mixsee is a Skunk Works/internal incubation project for Magnani Caruso Dutton and I was on the team building it during my time there:

• At the time, I was the only person at MCD who had ever placed an app into the Apple app store

• Performed usability testing, gained users through community outreach, developed and crafted site content, sourced and onboarded partner organizations

• Wrote Mixsee’s first marketing plan incorporating App Store Optimization (ASO) strategies, methods for generating organic search traffic to the main website (SEO) and designed targeted ways to reach quality businesses to develop win-win content marketing

• Produced 70% of initial app content, leading to a reduced time to launch

Creative Team Member | App Store Placement Consultant

Magnani Caruso Dutton

For interactive media agency that designs and executes digital campaigns for companies like Samsung, E*Trade, and Discover Card:

• Reported directly to Partner and Creative Director

• Served on team behind development of MCD's first in-house mobile application

• Wrote website copy in support of a project carried out for Samsung

Creative Intern

Languatica

Managed university partner accounts for language travel company; optimized SEO and streamlined CSS

Marketing Intern

Schaetz Aircraft Carousel Asia

For company providing small aircraft hangar design services to private pilots and flight schools, developed business plan to aim Singapore expansion. Company awarded 6-figure contract with Singapore government as a direct result

Business Development Consultant

I’m an American expert who hangs out where algorithms meet analogies. 

With a background in Salesforce (and their motto being “clicks not code”), I navigate the world of technology with a focus on clarity and simplicity. 

My experience has taught me the power of clear communication, a skill I continually hone through my involvement with Toastmasters. 

Here on LinkedIn, I share practical insights for fellow tech enthusiasts and public speaking tips for those looking to find their voice. 

Whether you’re a techie, a Toastmaster, or both, I hope my posts bring a bit of insight and inspiration to your day.

Mahogany B.

Capgemini Invent

As the digital innovation, design, and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in nearly 40 studios and more than 60 offices around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences, and business models for sustainable growth.

Within the Business Technology capability of Capgemini Invent, we work with customers to transform and drive top line growth through technology innovation and agile deliveries, while industrializing IT services to achieve the ambition and quality levels required in a technology-driven future.

I am overseeing a great team working to design, implement and scale new operating models powered by innovation, security, trust, enterprise agility and sustainability. I hold accountability for the People (attraction, retention, happiness, career development), Business (pre-sales, sales, CxO-relations) and Delivery Performance of our engagements within the capability.

Vice President | Head of Business Technology

Capgemini

Capgemini’s unique portfolio of CX offers is focused on helping our clients succeed throughout the whole customer lifecycle. Our creative, disruptive, and end-to-end approach means we deliver new experiences, capabilities, and business operations so our clients can rise above the competition.

Whether that involves immersive experiences to evoke an emotional connection, guided sales and connected marketing to deliver contextual, personalized experiences, commerce which realizes product and fulfillment in the best way  and service that augments customer satisfaction, or finally data-driven innovation to unleash revenue growth, we build and deliver customer-centric solutions at scale

Our Nordic Center of Excellence is set up to help identify, shape and deliver customer transformation journeys for our strategic clients across the Nordics by bringing together our expertise within industry transformation, design, insights & data and technology.

As a Head of the Center of Excellence, I am accountable for:
- Overall bookings for the BU Nordics
- Overall partnerships KPIs, including ACV and certification growth with our technology partners
- The identification, shaping and closing of strategic deals within Customer Experience projects and pursuits
- The overall win-rate of our strategic deals within the domain
- The management of the CoE team, with architects, industry specialists, transformation leads and business analysts
- The mobilization of the wider Capgemini ecosystem into relevant pursuits
- The go-to-market and alliance management of strategic technology vendors like Salesforce, Pega, Microsoft.

Vice President | Digital Customer Experience

Capgemini's skills in customer centric digital transformation powered by the amazing and innovative platform technology from our friends at Salesforce will allow us to deliver magical customer, employees and citizen experiences like no other! 

Our Nordic Center of Excellence is set up to help identify, shape and deliver customer transformation journeys for our strategic clients across the Nordics by bringing together our expertise within industry transformation, design, insights & data and technology.

As a Head of the Center of Excellence, I am accountable for:
- Overall bookings for the BU Nordics
- Overall partnerships KPIs, including ACV and certification growth with Salesforce
- The identification, shaping and closing of strategic deals within Salesforce related projects and pursuits
- The overall win-rate of our strategic deals within the domain
- The management of the CoE team, with architects, industry specialists, transformation leads and business analysts
- The mobilization of the wider Capgemini ecosystem into relevant pursuits
- The go-to-market and alliance management of Salesforce

Principal | Head of Capgemini Nordic Center of Excellence for Salesforce

As Digital Transformation Director, is spend my days working with leading Scandinavian and global companies to help them design, develop and scale digital transformation initiatives. I work across sectors with the most ambitious and large scale transformations where Capgemini is the trusted business partner. 

My primary area of responsibility within this role is to develop client relationships, drive client-centric innovation as well as working with partners, startups and analysts to make sure Capgemini's offerings in the market are relevant to our clients.

I am part of the Market Unit Norway Leadership, and report to Country Manager Norway.

Principal | Digital Transformation Director

As Head of the Center of Excellence for Digital Customer Experience is spend my days working with leading Scandinavian and global companies to help them design and scale amazing customer experiences by connecting the dots between people, touch points, data, processes and partner eco systems.

My primary area of responsibility within Capgemini is to develop client relationships, drive client centric innovation and attract and develop talent to deliver the best digital advisory in the market. 

***
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion.

Principal | Head of Scandinavian Center of Excellence for Digital Customer Experience

I am currently leading the Center of Excellence for Digital Customer Experience (DCX), as part of Capgemini's European initiative to grow and innovate within DCX.  My primary focus is to develop, sell and deliver innovative services within Customer Relationship Management, User Experience as well as Business Process Management, Robotics and AI.

Digital Customer Experience (DCX) is a market-making and delivery support organization which consolidates Capgemini Group’s well established digital engagement expertise. DCX solutions are built upon unrivaled market understanding gained from our leading research with MIT, world-beating client experience, a culture of collaboration, a deep understanding of digital transformation across sectors and a global delivery footprint. 

By combining a deep understanding of the customer context with a single view of the enterprise, we enable organizations to take real-time decisions and drive business growth. Underpinned by a best-of-breed digital partner ecosystem, we provide a completely new spectrum of opportunities to our clients; we enable them to be closer to their customers with more personalized, relevant content, seamlessly delivered via multiple channels, in new innovative ways. Ultimately, our one-stop digital transformation capability helps CxOs to become digital leaders.

Manager | Head of Center of Excellence for Digital Customer Experience

I am currently located in Amsterdam, the Netherlands where I work as part of the Salesforce.com / DCX team of Capgemini Netherlands. 

Digital Customer Experience (DCX) is a market-making and delivery support organization which consolidates Capgemini Group’s well established digital engagement expertise. DCX solutions are built upon unrivaled market understanding gained from our leading research with MIT, world-beating client experience, a culture of collaboration, a deep understanding of digital transformation across sectors and a global delivery footprint. By combining a deep understanding of the customer context with a single view of the enterprise, we enable organizations to take real-time decisions and drive business growth. Underpinned by a best-of-breed digital partner ecosystem, we provide a completely new spectrum of opportunities to our clients; we enable them to be closer to their customers with more personalized, relevant content, seamlessly delivered via multiple channels, in new innovative ways. Ultimately, our one-stop digital transformation capability helps CxOs to become digital leaders.

Managing Consultant - DCX and Salesforce.com Business Analyst | Capgemini Netherlands

Senior Consultant - DCX and Salesforce Lead Analyst | Capgemini Netherlands

I work as a Senior Consultant in the Business Technology department in Capgemini where the key focus is on developing and supporting technology that helps large enterprises solve business critical challenges. My area of expertise is projects that is supported by Salesforce.com technology.

In 2013, I was nominated to Capgemini's Emerging Leadership Programme, a global talent training run by the Capgemini University at Les Fontaines, France. 

Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Present in more than 40 countries, Capgemini reported 2011 global revenues of EUR 9.7 billion and employs over 120,000 people worldwide.

Senior Consultant | Team Lead for Salesforce.com Advisory

Nova 100

Nova100 is a unique network for the most talented students and young professionals within the fields of business, economy, engineering, IT, technology and law.

Nova 100’s existing partners have all realized the importance of networking with the most talented students. The Nova 100 Network gives the Partner Companies the opportunity to communicate with Nova 100 Members through events, seminars, lectures, lunch clubs and the Nova 100 Newsletter “The Telescope”.

Nova PRO member

QuestBack

Employed as a Business Analyst in QuestBack. 

Main responsibilities include:
- Development of Customer Relationship Management strategies
- Implementation of CRM tools (Salesforce.com)
- Customer database analysis 
- Development and implementation of product portfolio strategies
- Analysis related to acquisitions
- Market analysis

I also have the role as our global Salesforce.com CRM Administrator/product owner. This includes responsibility for rolling out new best practices related to customer relationship management, sales and marketing management and F&A process optimization. 

During my last year in QuestBack, I was project manager for designing and developing a new, social intranet based on force.com and Salesforce technology. This project will be presented at Dreamforce'12, Salesforce's user conference in San Francisco. See details above. 

In 2011 I was appointed overall ambassador by co-workers and Managers for our new corporate values in the QuestBack Group, "Drive, Care and Innovate".

Group Business Analyst

QuestBack provides online Ask &amp; Act services that empower relationship owners to secure successful professional relations. QuestBack enables users to Ask the right questions, to the right people, at the right time in order to gain valuable feedback from employees, customers, partners, members and other professional relations. Unique Act methodology allows direct dialogue and action based on the knowledge gained. QuestBack is an international company with presence in 16 countries and customers in more than 50. The Company is headquartered in Oslo, Norway.

Customer Success Team - Advisor

Studentavisen INSIDE

Working with issues related to the long term strategy of the newspaper, including online initiatives as well as renegotiation of several business critical contracts.

Member of the board

Norwegian School of Management

Research Assistant on the project "A Knowledge Based Norway". The project is led by professor Torger Reve. For more information, please see www.ekn.no.

Research Assistant

StudConsult AS

Working with project management and quality assurance of client projects.

Senior Consultant

Studconsult A/S

StudConsult AS is a student run company located at BI Norwegian School of Management in Oslo. 

StudConsult offers consultancy services within the fields of study at BI; market research, strategy, competitor analysis and related.

During my year as a manager, I was head of 25 consultants and a revenue of 70.000 EUR.

Manager

Expert Norge

Worked part-time with sales of consumer electronics. 

I was also part of Expert Norge’s Marketing Board for mobile phones and computers. (2006)

Salesperson

Responsible for market analysis, competitor analysis and other client projects. 

Worked with clients like Lidl, McDonalds, Gyldendal, Statkraft and QuestBack.

Consultant & Project Manager

Hello, I am Christopher. I help your company succeed with digital transformation, Digital Customer Experience and the move to cloud as an enabler for this. 

I am a business graduate turned technology evangelist that has spent the last 12 years of my professional career helping global brands redefine how they serve their customers through new, innovative digital customer experiences. Over the last years, I have been working on digital transformation projects spanning three continents and 25 + countries.

I am an experienced speaker, mentor and a strong advocate of diversity in the workplace.

taplio

The Battle

Mahogany B.

Christopher Eikanger

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