Mahrukh Imtiaz Consulting Inc.

Looking for a creative outlet that creates an extra revenue stream?

𝗕𝗼𝗼𝗸 𝗮 𝟭 𝗼𝗻 𝟭 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗖𝗮𝗹𝗹 𝘄𝗶𝘁𝗵 𝗠𝗲 𝘁𝗼 𝗟𝗲𝗮𝗿𝗻 𝗘𝘅𝗮𝗰𝘁𝗹𝘆 𝗛𝗼𝘄 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗦𝘁𝗮𝗿𝘁 𝗮 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗧𝗼𝗱𝗮𝘆 𝘁𝗵𝗮𝘁 𝗔𝘁𝘁𝗿𝗮𝗰𝘁𝘀 𝗟𝗶𝘀𝘁𝗲𝗻𝗲𝗿𝘀, 𝗚𝗿𝗼𝘄𝘀 𝗬𝗼𝘂𝗿 𝗕𝗿𝗮𝗻𝗱 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘀 𝗬𝗼𝘂𝗿 𝗜𝗻𝗰𝗼𝗺𝗲

We'll get you exactly that through our 5-Step-Podcast-Road-Map

👉 Mindset blocks stopping you from leveling up
👉 Everything from basic equipment and software to recording tips
👉 Launching your show to the world

🎙️ Book it Now: https://calendly.com/mahrukh-m-imtiaz/free-podcast-coaching-and-strategy-session-2?month=2024-03

Founder

As a Remote Leader of HR Operations at EY, I manage a team of 6 and have led initiatives that resulted in significant cost savings and efficiency improvements. 

• Implemented Talent AI for FAQ automation, saving $50 million.
• Spearheaded initiatives resulting in a 61% reduction in unnecessary transactions.
• Managed over 100 stakeholders to ensure accountability and informed decision-making throughout the project.

Leader - HR Operations

In my role as a Senior Project Manager and Consultant at EY, I led initiatives to streamline HR operations, improve decision-making processes, and enhance project efficiencies. 

• Spearheaded a project to streamline the FICA tax escalation process, identifying gaps and facilitating data-driven discussions for improved efficiency.
• Collaborated on the I-9 E-Verification project, presenting recommendations to stakeholders and implementing a successful solution.
• Led project process improvements resulting in a 60% reduction in project risk.

Senior Project Manager and Consultant - HR Operations

• Systemized the Pro Bono process for Americas Corporate Responsibility team, saving $5 million.
• Developed a Diversity Program with a 96% success rate, enhancing engagement for diverse groups.
• Streamlined initiatives in the Talent Team Coordinator community, reducing unnecessary transactions by 47%.

Senior Project Manager and Consultant - Talent Specialist Team

• Led the design and development of the Talent Development Center of Excellence (TD COE) SharePoint site, increasing hits by 76% and enhancing collaboration.
• Supported the implementation of the new Talent strategy “Global Talent Review” with strong problem-solving skills, gaining 84% approval for program implementation.

Project Manager - Strategic Talent Management

• Developed offer letter and job posting templates to enhance recruiter efficiency.
• Led the successful launch of the E-Offers project in Canada.
• Supported the seamless migration to ServiceNow technology.

Associate - HR, Talent Shared Services

Talent Development Associate - HR, Diversity and Inclusion

International Tax Services - Staff 

Cricket Canada

Former player - Canadian Women's Cricket Team

I make Podcasts Fun, Easy, and Stress-Free for you🎙️✦ Project Manager by day ✦ Cricketer by evening 🏏 ✦ Top 10% of Podcasts in the 🌎 ✦ Speaker ✦ Podcast Coach for Busy Lives

A new solopreneur or an ambitious corporate side-hustler looking to start a podcast – you’re in the right place! 

Hey! I’m Mahrukh Imtiaz, owner and host of ‘Spicy Chai’ – a podcast for content creators.  🎙️

In Feb 2021, I aired the very first episode of ‘Spicy Chai’ – my podcast for content creators. 

Today, ‘Spicy Chai’ is ranked in the global 10% of all podcasts! A fantastic achievement at any time, but so much more amazing in just my first year. 

A podcast is an excellent choice if you’ve been looking for:

✔️ A creative outlet to help people with your knowledge

✔️ A way to diversify your income stream

✔️ An idea for a side hustle

Having my own podcast has helped me become a more confident speaker, brought me speaking opportunities, connected me to people with millions of followers and helped me clarify my message. 

50+ episodes in, I now want to inspire YOU to work up the courage to put YOUR voice, YOUR thoughts, and YOUR message out there!

But that’s not all. I thrive in fast-paced corporate environments too! As a remote leader for one of the top companies, I’ve launched an HR chatbot, driven process improvements in HR operations, and designed and implemented leadership and culture programs. 

Balancing a podcast and a demanding 9-5 has taught me how to execute and stay consistent, even with a packed schedule. 

In addition to podcasting:

🏏 I play cricket for Team Canada

🙊 I’m obsessed with my 5-year-old nephew (he’s my best friend)

🥘 I daydream about Pakistani Biryani a little too often!

A podcast isn’t for everyone but ready for your podcast to meet the world even though you are time-starved? I have a value-loaded, free training video where you can learn how to start a podcast today.

👉🏽𝐂𝐨𝐩𝐲 𝐚𝐧𝐝 𝐏𝐚𝐬𝐭𝐞 𝐭𝐡𝐢𝐬 𝐔𝐑𝐋 𝐭𝐨 𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐅𝐫𝐞𝐞 𝟏𝟑 𝐦𝐢𝐧 𝐏𝐨𝐝𝐜𝐚𝐬𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐕𝐢𝐝𝐞𝐨: https://bit.ly/3qE9wM2

🏳️‍🌈

Mahrukh Imtiaz (She/Her)

IMA Consulting

Helping mission driven CPG companies identify customer facing problems such as inventory issues, data issues, and aiding software deployments by understanding current state of business operations and redesigning the new state processes with stakeholders involved.

CEO | Principal Consultant

The Poirier Group

Provide consulting services to retail organizations through digital transformation, process improvement, data analysis & insights, business strategy, and change management.

Consultant

Bell

-Provided Strategy and Execution towards improving call centre metrics and sales.
-Helped create presentations for senior stakeholders such as SVP and President to gain insights on business. 
- Provided strategy, reporting and operations improvement for direct consumer channels.

Business Strategy Specialist

adidas

•	Inventory Management leader and responsible for inventory adjustments (stringently-measured shrink rates) which resulted in a 5+% increase in inventory accuracy rates (from 90%-95%) 
•	Created business partnership with Category and Allocation Team to manage inventories, optimize sales, ensure product strategies were executed, and meet relevant future demand 
•	Supervised all direct-to-consumer inventory by setting-up global and third-party vendor articles based on demand planning forecasts in MicroStrategy and SAP 
•	Reported key metrics and provided recommendations to DTC stakeholders to mitigate inventory risk... See more

Retail Inventory Leader

•	Managed data integrity by collaborating with fellow analysts and corporate stakeholders in Finance, Procurement and Merchandising to bridge process gaps and remedy costly inefficiencies
•	Built processes collaboratively to increase transparency between stakeholders through first-rate data analytics and detailed reporting across business lines
•	Liaised with Supply Chain and Merchandising Operations Team to ensure materials were procured and set-up correctly on a seasonal basis to ensure expedient, accurate delivery of goods
•	Created and maintained customer master for new stores, vendors, and distribution facilities, while progressing the new customer setup process to be digitized end-to-end through Adobe and WorkFlow Solutions
•	Created a tax guide outlining proper material taxation system requirements in accordance with regulations
•	Led adidas Canada’s Finance department’s digitalization campaign to drive the use of online tools such as SharePoint, Dropbox, Yammer, MicroStrategy, WorkFlow and other global BI tools

Material Master Analyst

Loblaw Companies Limited

•	Converted 240 NoFrills stores to SAP and optimized inventory of profitable product assortment at stores
•       Prepared, created, and reviewed merchandise reports and ensured all banner stores became SAP ready within strict roll-out timelines. 
•	Liaison between category teams and store owners to ensure footage layouts are optimal for sales growth
•	Created data analysis reports, which were used to measure franchisee compliance to merchandise planograms to ensure franchisee compliance.
•	Coordinated with other business unit merchants to carry out assortment changes and sales optimization.

Retail Operations Analyst

•	Ensured accuracy and validity of all requests received from business unit and used SAP and Legacy to make changes or create new master data.
•	Executed supply chain changes of purchasing information records and National Over and Above requests in timely manner while maintaining a high level of accuracy 
•	Conducted regression testing by performing system and functional testing, highlighting system defects, and defect resolution 
•	Central category support contact for inventory managers, supply chain analysts, and merchandising team to maintain and ensure accuracy of master data records in Legacy and SAP

Master Data Analyst

•	Assist Provincial student loan borrowers and applicants, by recommending appropriate options and solutions to accommodate to clients needs, and ensure effectiveness of solutions
•	Accurately document each call using ClientStar, Student Financial Aid System and communicate with other business units when required
•	Contact student loan borrowers and advise them regarding the status of their loan delinquency 
•	Exceed customer expectations in a manner that complies with policies, practices, procedures while ensuring quality issues are brought to the attention of Quality Control members

Client Service Representative

Rogers Communications

•	Extracting and analyzing information to implement new projects and changes to Enterprise Resource Planning software
•	Receive input from business users to ensure specific objectives are met and requirements are fulfilled to ensure viability and data integrity  to business units
•	Develop, analyze and implement procedures which provide business users with accurate information to serve the end user better
•	Manage projects to ensure timelines and deliverables are met in accordance with requirements

Data Analyst

Halton Hills Car Wash

•	Compile daily sales earnings upwards of $5,000 to tally for the End of Day Sales report  
•	Oversaw building maintenance and equipment functionality to ensure highest standards
•	Coordinate with numerous suppliers weekly and monitor all inventory levels 
•	Manage business customer accounts through vendor management system for fleet vehicles 
•	Provide resolutions to all client issues by means of phone or in person  
•	Carry out financial reporting and banking duties such as accounts payable, payroll deductions, and weekly deposits.

Manager

Entrepreneur & Small Business Consultant | Revenue Optimization | Data Storyteller | Ex-Enterprise | A Dad On a Mission | Founder of PurposeBeyondBusiness

Business is a game to be won. 

Just like in any sport you would keep stats on performance, I help keep stats on operations KPIs. 

As a Consultant, I help businesses find KPIs that are aligned with their goals.
I help them clarify the goals so they know WHY they do what they do. 
Then I create a scorecard that measures if the team is winning or not. 

I like focusing on employees, products, customers, processes, and systems to improve profitability of any operation. 

I like helping employees do their tasks better so that leads to happier customers.

Happy customers become returning customers and potentially raving fans.

Creating a happy customers is my ultimate professional goal as a Consultant and a business owner.

Also, I love talking to new people and helping them if I can. 

I take customer service to another level. 

A level I call Customer Excellency. 

→ Why Business Consulting? 

I grew up watching my father deal with customers all day long. He owned a gas station. He didn't just have customers; he had raving fans. 

He loved to talk with his customers. It showed how much he cared. 
 
"Customers are free to spend their money anywhere," he'd say. You must build relationships with your customers and get to know them better. 
 
That's when my passion for entrepreneurship was born. 

Now I help businesses service their customers better by enabling their employees to do their job better and smarter.

I impact companies to grow their bottom line by working with their people and optimizing processes and systems.

I've helped companies such as Loblaw Companies Limited, adidas, Reebok, Bell, and Staples, and more.

Need a Fractional COO? Let's talk!

taplio

The Battle

Mahrukh Imtiaz (She/Her)

Sanjay Padhiar

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