Mahrukh Imtiaz Consulting Inc.

Looking for a creative outlet that creates an extra revenue stream?

𝗕𝗼𝗼𝗸 𝗮 𝟭 𝗼𝗻 𝟭 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗖𝗮𝗹𝗹 𝘄𝗶𝘁𝗵 𝗠𝗲 𝘁𝗼 𝗟𝗲𝗮𝗿𝗻 𝗘𝘅𝗮𝗰𝘁𝗹𝘆 𝗛𝗼𝘄 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗦𝘁𝗮𝗿𝘁 𝗮 𝗣𝗼𝗱𝗰𝗮𝘀𝘁 𝗧𝗼𝗱𝗮𝘆 𝘁𝗵𝗮𝘁 𝗔𝘁𝘁𝗿𝗮𝗰𝘁𝘀 𝗟𝗶𝘀𝘁𝗲𝗻𝗲𝗿𝘀, 𝗚𝗿𝗼𝘄𝘀 𝗬𝗼𝘂𝗿 𝗕𝗿𝗮𝗻𝗱 𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘀 𝗬𝗼𝘂𝗿 𝗜𝗻𝗰𝗼𝗺𝗲

We'll get you exactly that through our 5-Step-Podcast-Road-Map

👉 Mindset blocks stopping you from leveling up
👉 Everything from basic equipment and software to recording tips
👉 Launching your show to the world

🎙️ Book it Now: https://calendly.com/mahrukh-m-imtiaz/free-podcast-coaching-and-strategy-session-2?month=2024-03

Founder

As a Remote Leader of HR Operations at EY, I manage a team of 6 and have led initiatives that resulted in significant cost savings and efficiency improvements. 

• Implemented Talent AI for FAQ automation, saving $50 million.
• Spearheaded initiatives resulting in a 61% reduction in unnecessary transactions.
• Managed over 100 stakeholders to ensure accountability and informed decision-making throughout the project.

Leader - HR Operations

In my role as a Senior Project Manager and Consultant at EY, I led initiatives to streamline HR operations, improve decision-making processes, and enhance project efficiencies. 

• Spearheaded a project to streamline the FICA tax escalation process, identifying gaps and facilitating data-driven discussions for improved efficiency.
• Collaborated on the I-9 E-Verification project, presenting recommendations to stakeholders and implementing a successful solution.
• Led project process improvements resulting in a 60% reduction in project risk.

Senior Project Manager and Consultant - HR Operations

• Systemized the Pro Bono process for Americas Corporate Responsibility team, saving $5 million.
• Developed a Diversity Program with a 96% success rate, enhancing engagement for diverse groups.
• Streamlined initiatives in the Talent Team Coordinator community, reducing unnecessary transactions by 47%.

Senior Project Manager and Consultant - Talent Specialist Team

• Led the design and development of the Talent Development Center of Excellence (TD COE) SharePoint site, increasing hits by 76% and enhancing collaboration.
• Supported the implementation of the new Talent strategy “Global Talent Review” with strong problem-solving skills, gaining 84% approval for program implementation.

Project Manager - Strategic Talent Management

• Developed offer letter and job posting templates to enhance recruiter efficiency.
• Led the successful launch of the E-Offers project in Canada.
• Supported the seamless migration to ServiceNow technology.

Associate - HR, Talent Shared Services

Talent Development Associate - HR, Diversity and Inclusion

International Tax Services - Staff 

Cricket Canada

Former player - Canadian Women's Cricket Team

I make Podcasts Fun, Easy, and Stress-Free for you🎙️✦ Project Manager by day ✦ Cricketer by evening 🏏 ✦ Top 10% of Podcasts in the 🌎 ✦ Speaker ✦ Podcast Coach for Busy Lives

A new solopreneur or an ambitious corporate side-hustler looking to start a podcast – you’re in the right place! 

Hey! I’m Mahrukh Imtiaz, owner and host of ‘Spicy Chai’ – a podcast for content creators.  🎙️

In Feb 2021, I aired the very first episode of ‘Spicy Chai’ – my podcast for content creators. 

Today, ‘Spicy Chai’ is ranked in the global 10% of all podcasts! A fantastic achievement at any time, but so much more amazing in just my first year. 

A podcast is an excellent choice if you’ve been looking for:

✔️ A creative outlet to help people with your knowledge

✔️ A way to diversify your income stream

✔️ An idea for a side hustle

Having my own podcast has helped me become a more confident speaker, brought me speaking opportunities, connected me to people with millions of followers and helped me clarify my message. 

50+ episodes in, I now want to inspire YOU to work up the courage to put YOUR voice, YOUR thoughts, and YOUR message out there!

But that’s not all. I thrive in fast-paced corporate environments too! As a remote leader for one of the top companies, I’ve launched an HR chatbot, driven process improvements in HR operations, and designed and implemented leadership and culture programs. 

Balancing a podcast and a demanding 9-5 has taught me how to execute and stay consistent, even with a packed schedule. 

In addition to podcasting:

🏏 I play cricket for Team Canada

🙊 I’m obsessed with my 5-year-old nephew (he’s my best friend)

🥘 I daydream about Pakistani Biryani a little too often!

A podcast isn’t for everyone but ready for your podcast to meet the world even though you are time-starved? I have a value-loaded, free training video where you can learn how to start a podcast today.

👉🏽𝐂𝐨𝐩𝐲 𝐚𝐧𝐝 𝐏𝐚𝐬𝐭𝐞 𝐭𝐡𝐢𝐬 𝐔𝐑𝐋 𝐭𝐨 𝐖𝐚𝐭𝐜𝐡 𝐭𝐡𝐞 𝐅𝐫𝐞𝐞 𝟏𝟑 𝐦𝐢𝐧 𝐏𝐨𝐝𝐜𝐚𝐬𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐕𝐢𝐝𝐞𝐨: https://bit.ly/3qE9wM2

🏳️‍🌈

Mahrukh Imtiaz (She/Her)

Samsung SDS America

🔹 Spearheading B2B international logistics sales by tailoring global freight forwarding, supply chain visibility, and tech-driven solutions to meet each customer’s unique operational needs.
🔹 Building sales infrastructure from the ground up, including pipeline generation, outbound strategy, and CRM processes to scale high-impact accounts in competitive industries.
🔹 Acting as a strategic partner and project lead, collaborating cross-functionally with internal and external stakeholders to launch end-to-end logistics solutions across air, ocean, and land.
🔹 Navigating complex tariff-driven markets with agility, identifying new industry targets, and positioning SDSA’s digital supply chain tools as essential to cost control and global resilience.
🔹 Self-led in mastering advanced logistics tech stacks, compliance frameworks, and consultative sales tactics—rapidly developing expertise in a role with limited formal training or legacy systems.

SL Business Development Professional

Instacart

🔹 Led quality assurance initiatives across third-party vendor operations, supporting 100+ remote inspectors and ensuring audit accuracy, compliance, and performance in a high-volume tech environment.
🔹 Engineered and scaled national QA workflows for Caper Carts, streamlining inspection processes and aligning with Instacart’s retail innovation roadmap.
🔹 Partner with CPG leaders like Frito-Lay, Unilever, and Pepsi to maintain in-store tech quality standards, ensuring seamless execution and brand integrity.
🔹 Execute root cause investigations and in-depth data audits using SQL, Python, Power BI, and Tableau, achieving a 40% gain in audit precision and lowering escalations.
🔹 Drive weekly calibration sessions, SOP creation, and cross-functional QA playbooks to improve consistency, accountability, and vendor performance across U.S. markets.

Specialized Vendor Services QA Analyst

C.H. Robinson

🔹 Managed full-cycle logistics operations for 80% of Frito-Lay’s supply chain—building strong partnerships with shippers (farms), carriers (truck drivers), and receivers (Frito-Lay plants) across Midwest–Texas and Northeast–Florida lanes.
🔹 Achieved a 98% on-time delivery rate and drove a 30% improvement in customer satisfaction through proactive coordination and real-time communication.
🔹 Developed automated dashboards and SQL-based tools to track revenue and pricing accuracy, reducing discrepancies by 25% and enhancing forecasting reliability.
🔹 Conducted strategic quarterly business reviews using advanced analytics to optimize pricing models, boost carrier performance, and deliver 20% YoY sales growth and 35% improvement in supply chain efficiency.
🔹 Analyzed supply-demand trends, order flow, and inventory positioning to maintain 95%+ fulfillment efficiency and reduce backlog exposure by 15%.

Account Manager

d/b/a Bear Transportation Services)

🔹 Launched my logistics career in a high-volume, fast-paced sales environment—booking freight for national customers and supporting brokerage growth through 150+ cold calls daily.
🔹 Drove a 25% revenue increase by securing repeat shippers, negotiating rates, and maintaining carrier relationships that ensured reliable coverage.
🔹 Supported lead brokers by managing daily load planning, coordinating with dispatchers, and solving urgent delivery issues across U.S. lanes.
🔹 Boosted driver retention by 30% through bilingual relationship-building, proactive communication, and swift resolution of service issues.

Sales Representative

Kasmir Fabrics

🔹 Managed credit evaluations and account reconciliations across B2B customer accounts, supporting risk analysis and maintaining 90%+ current A/R collections.
🔹 Conducted detailed financial reviews and payment history assessments, minimizing credit exposure and improving credit approval turnaround time by 25%.
🔹 Delivered bilingual customer support, resolving account discrepancies and billing disputes to improve customer satisfaction and retention.
🔹 Utilized Microsoft Excel and internal ERP tools to process credit applications, monitor accounts, and support month-end reporting and audits.

Credit Analyst

State Farm

🔹 Handled daily office operations, policy renewals, and appointment scheduling for a high-volume insurance agency serving bilingual (Spanish/English) clients.
🔹 Provided frontline support in property & casualty insurance quoting and claims assistance, improving client satisfaction scores by 20%.
🔹 Managed accounts payable, billing, and document processing with strict attention to compliance and confidentiality.
🔹 Supported sales and marketing campaigns, including follow-up communications and cross-selling strategies for auto, renters, and homeowners insurance.

Office Administrator

I’m a bilingual logistics and sales professional with over 12 years of hands-on experience navigating complex supply chains—from domestic freight to global logistics. I've supported major brands like Frito-Lay during my time at C.H. Robinson, managing high-volume freight operations and ensuring reliability across every touchpoint in the supply chain. I also led quality assurance and vendor performance initiatives at Instacart, where I leaned into data, process improvement, and tech tools to drive meaningful impact—sharpening my skills in software systems, automation, and digital workflows along the way.

Now at Samsung SDS America, I help companies optimize their global logistics—offering international freight forwarding, end-to-end supply chain solutions, and real-time visibility through one of the most trusted global networks.

I bring more than strategy—I bring empathy, grit, and real results. When you work with me, you get a partner who listens, adapts, and delivers. I simplify the complex, turn challenges into wins, and always show up with heart and hustle.

Let’s build something that works. Together. And if you're in my network or want to be—let’s connect!

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The Battle

Mahrukh Imtiaz (She/Her)

Yulma Vergara

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