PROCESS SPACE®

I spearhead the company's marketing initiatives, crafting the voice and presence of the brand across social media platforms. My role encompasses managing a network of subject matter experts and coordinating the creation of business process blueprints that are foundational to our platform. I am also responsible for delivering engaging presentations that showcase the value of Process Space and facilitating the onboarding process to ensure a smooth transition for our clients into our system of innovation and efficiency. My position stands at the crossroads of marketing acumen and project management, driving growth and fostering collaborative expertise.

Program Manager

Umaya s.p.

I help set up and organize the behind-the-scenes work of your company so you can focus on strategies for your business. I make things easier and clearer, helping your business develop faster and with more confidence."

Small Business Owner

Studio Moderna

I established and managed department structures and processes, developing a robust customer base and sustainable partner relationships, culminating in a seven-figure turnover.

International Sales Director

I led a dynamic team, focusing on optimizing procurement processes while ensuring alignment with the company's financial goals and objectives. My role involved actively seeking and selecting suppliers and developing products for our proprietary brands directly with manufacturers from Asia, the USA, and Europe. I played a key role in driving continuous growth by securing exclusive rights for top-selling products and contributing to the development of marketing strategies for SM Group.

Head buyer and New Business Development

I successfully led a purchasing team for 21 markets, managing the supply chain process. My responsibilities included active participation and leadership in the development of our proprietary brands, ensuring product quality and market relevance. I cultivated long-term, sustainable partnerships with suppliers, focusing on collaboration and trust, and proactively sought new potential suppliers to diversify and strengthen our supplier base.
Product development and sourcing for proprietary brands;         
Building sustainable cooperation with suppliers;    
Active search for new potential suppliers;

Director of Product Sourcing and Development

I oversaw backend - product-related operations, ensuring seamless coordination and integration across various departments. I led the product management initiatives, contributing to the growth and development of our product lines, guaranteeing they meet market demands and quality standards. My focus was on establishing and nurturing long-term relationships with key partners negotiating favourable terms and agreements to ensure growth and profitability.

Director of International Operations and Product Manager

Product Manager

Call Center and Warehouse  Manager

Call center Agent

Business Development Leader | Expert in Procurement, Sales, Product Development & Sourcing |CX| Proven Record in Driving Multi-Million Euro Revenue Growth

I believe passion is the driving force behind achieving exceptional results in any endeavour. It is through passion that we become fully invested in our work, pushing ourselves to exceed expectations and achieve success.

I recognize that success is not a solitary pursuit in the business world. Rather, it is a collective effort that involves working alongside a diverse group of individuals, each bringing their own unique perspectives and strengths to the table. By learning about and embracing these differences, we can develop strategies leading to win-win outcomes and a sense of shared accomplishment.

There is no greater satisfaction than reaching a seemingly impossible goal, knowing that it was achieved through hard work, collaboration, and a commitment to treating others with respect and dignity. As a professional, I am dedicated to embodying these values in all aspects of my work and fostering a positive and inclusive work environment that enables everyone to thrive.

MAJA UMEK

Spago

I've worked with many teams, local and international. Regardless of the industry they came from or challenges they had, the key to solutions has always been in improving connections between people: between the leader and the team, relationships within the team, relationships with customers and other stakeholders (e.g. community, investors etc). 
Clients say my approach is unique. 30 years in business helps me to spot the problem and see bigger picture. Being a Jungian coach enables me to help clients dive deeper, connecting their conscious world with unconscious, supporting them on their path to personal and professional growth. 
Each employee is a part of a greater system. The path to stable, sustainable business starts with uniting the team over a strong joint purpose, improving their performance and creating greater value for customers and other stakeholders. To succeed in today's highly volatile business environment, you have to use your internal resources effectively and adapt fast to whatever is going on on the market. I help you do that and grow.

Leadership and Team Coach

We help companies create more value for customers, employees and organization by helping them build meaningful, long-lasting business relationships with stakeholders through marketing communication projects, executive & team coaching, employee training and books. 

As a strategic marketing consultant, I help companies and brands look at their marketing and business challenges through the eyes of the customers. The new perspective always unleashes new opportunities for growth: by transforming existing business models into such, that creates value and builds loyalty and trust not only for customers, but for ALL stakeholders (customers, employees, organization and the society)  the is ground is set for heart to heart relationships and sustainable, long-term business. 

Since 2002, we've been trusted by 100+ companies and reputable brands and awarded with EFFIE, communications efficiency award.

Founder, Strategic Marketing & Communications Consultant

GEA College

Sharing my experience and case studies from business world with students of Gea College, Faculty of Entrepreneurship is my way of giving back to the community.

Guest lecturer

Superbrands Slovenija I Dobrodošli med najboljšimi

Council Member

Društvo za marketing Slovenije – DMS

Head of Direct Marketing Section

SOZ - Slovenian Advertising Chamber

Effie Awards 2016 - Jury member

SMK Programme Board Member

Markets: Poland, Hungary, Slovakia, Slovenia, Czech Republic, Croatia, Serbia, Montenegro, Macedonia, Bulgaria, Italy

- Brand Strategy 
- Multichannel Marketing Strategy 
- New Channel development (online, offline)
- Product evaluation & selection 
- Pricing policy & offer development
- Direct response creative and production 
(DRTV, telemarketing, direct mail, retail, digital, events)
- Customer retention strategies
- Marketing consulting & support to local teams (1:1, team, workshops, conferences) 

During this time, the company expanded from Slovenia into 11 countries and became the largest direct marketing company in Europe.

Marketing Director CEE

Studio Moderna Sp. z o.o.

Marketing Director

I believe business is ALL about people. That's why I help leaders and teams build meaningful relationships at work, work better together, get things done faster and create greater value for customers, employees, the company and the community.

In 32 years of my career I've worked with over 200 organizations. Here are some results: 
- increased sales growth by 320 % due to improved team effectiveness; 
- decreased customer churn by 53 %;
- increased customer retention by 150 % in a highly competitive market;
- significantly increasing a market share by transforming a product focused business model into a subscription service
- breaking down ineffective internal silos to build an effective, connected team where information flows.

Get a glimpse of how we do it in my book Stop Chasing Customers (Ne čakaj na stranke - www.necakajnastranke.si).

My passion? People. Communications. Writing. 
In my first book Stop Chasing Weekends (2016) I shared my struggle for finding a healthy work-life balance, while juggling multiple roles: managing a growing business, being a mother and wife. What I thought was my biggest failure in life turned out to be the greatest gift. The book became a bestseller and turned my world and my business upside down. Since, I've supported hundreds of women in leadership positions on their way to success, building meaningful relationships at work while regaining a healthy work-life balance. 

The second book, Stop Chasing Customers (2019) is about challenges every business owner and leader faces and shows the do's and don'ts for building a successful, sustainable business. Written in a unique self-coaching format it helps readers see their own business challenges from a different perspective and by that, opens new ideas and solutions that can easily be applied in business.  

The third one, Stop Chasing Flowers (2021) is a soul food for dreamers - yes, there's an artist in me. Creativity dwells in everyone of us and by awaking it, business becomes more fun. :)
 
If you are searching for a thinking partner to solve your business challenge, get in touch - let's see how I can support you, your team and your business on your path to success.

taplio

The Battle

MAJA UMEK

Maja Golob

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