3 Media Web

Stepping back into a leadership role to support the company during a pivotal period of transition and renewal. As Interim CEO, I am focused on realigning our core business functions — Sales, Marketing, Account Management, and Delivery — to create a more unified and growth-driven client experience.

Key initiatives include:

Driving strategic alignment across departments to ensure client satisfaction, operational efficiency, and sustainable growth.

Mentoring the leadership team to enhance collaboration, empower decision-making, and build long-term strength across the organization.

Improving internal delivery processes to streamline execution, elevate our work, and better serve client outcomes.

Accelerating AI integration across the agency to future-proof operations — focusing on optimizing research, internal workflows, process automation, and client services.

This interim leadership chapter is an opportunity to evolve our agency into a more agile, AI-enhanced business that blends innovation with the human expertise our clients trust.

Interim CEO

Serving as a strategic advisor to Jessica Hennessey (CEO) and Mary Inman (CFO) at 3 Media Web, I play a pivotal role in championing the company's vision, bolstering team efforts, and staying at the forefront of technological advancements. My dedication extends to my enduring position as the Chief Helper, ensuring smooth operations and optimal outcomes.

Strategic Advisor

In my role as Chief Helper, I served as the linchpin between our CEO and the dynamic 3 Media Web team. My primary responsibilities encompassed:

- Enhancing our brand's presence and image.
- Fostering knowledge-sharing and professional development.
- Collaborating closely with our esteemed partners.
- Assisting in the facilitation and closure of pivotal deals.
- Championing our agency's values, ethos, and milestones with unwavering enthusiasm.

Chief Helper

I founded 3 Media Web in 2001 and served as CEO for over 20 years, transforming a solo venture into an award-winning digital agency serving mid-size and enterprise clients globally.

Under my leadership, the agency grew into a high-performing team of developers, designers, marketers, and strategists recognized for delivering complex digital projects with consistency, creativity, and measurable results. We specialized in designing, developing, and marketing WordPress-based websites that aligned with our clients' business goals and delivered ROI.

We partnered with leading brands such as IBM, Extreme Networks, Rocket Software, ModusLink, Dassault Systèmes, Pilot Pen, Saint-Gobain, and SOLIDWORKS — helping them drive inbound traffic, generate qualified leads, and improve digital performance.

I emphasized strategic planning, operational excellence, and a client-first mindset, establishing 3 Media Web’s reputation as a trusted, relationship-driven “un-agency” committed to long-term success. The foundation built during this time continues to support the agency’s evolution and resilience.

Key Skills:

Strategic Planning · Business Transformation · Executive Leadership · Team Building · Client Relationship Management · Web Strategy · Digital Operations · WordPress Development · Lead Generation · KPI Development · Operational Excellence · Innovation Leadership

Brighton House Associates

At BHA, I served as the Chief Technology Officer, where I spearheaded the company's long-term vision by harnessing next-generation technologies. My key accomplishment was the design and evolution of the BHA Select Network, transforming how investment firms connected and collaborated. I built a robust internal technology development and support division, ensuring optimal performance across various facets.

I oversaw the entire technological infrastructure, from employee workstations and internal networks to the VoIP system and corporate web presence. My role extended to managing our external data center and meeting intricate customer support needs. My leadership involved strategic outsourcing to external developers and orchestrating an effective hiring process, from interviewing to onboarding. With a globally dispersed team, I ensured seamless project management and provided unwavering IT support. Additionally, I maintained and enhanced relationships with all external technology vendors.

Ascential Software

Ascential Software Corporation was a premier enterprise data integration solution provider to global organizations. Clients employed the Ascential Enterprise Integration Suite, ensuring accurate, complete, and timely integration of data across various applications.

Previously located in Westborough, Mass., Ascential Software operated international offices and served over 3,000 clients in sectors including financial services, telecommunications, healthcare, life sciences, manufacturing, consumer goods, retail, and government.

IBM acquired the company in May 2005.

In my role, I oversaw full-cycle project leadership and frequently utilized Dreamweaver and Photoshop.

As a web developer, I was pivotal in both development and creative capacities within a dedicated web team. My daily tasks included traditional webmaster duties and website management. I crafted site layout/user interfaces from given designs, orchestrated the positioning and design of website pages, and engineered robust, user-friendly web applications.

Web Developer

Leading AI & Operational Transformation | CEO | Technologist | Founder

With over two decades of experience in web development, digital strategy, and agency leadership, I’m passionate about helping businesses thrive through thoughtful technology, smart design, and measurable marketing.

As the Founder and CEO of 3 Media Web, I’ve stepped back in to lead the agency through a pivotal chapter of growth and transformation — aligning Sales, Marketing, and Account Management, mentoring our leadership team, and renewing internal processes to improve delivery and outcomes.

One of my core initiatives is implementing AI to drive operational efficiency, streamline workflows, and future-proof the agency. I’m focused on ensuring that 3 Media Web becomes not just AI-aware, but AI-aligned — enhancing how we research, collaborate, execute, and deliver value to clients.

I originally founded 3 Media Web in 2001 and grew it into an award-winning digital agency serving mid-size to enterprise clients across industries. Our team has partnered with global brands like IBM, Extreme Networks, Rocket Software, and SOLIDWORKS to design and manage websites that drive traffic, generate leads, and deliver ROI.

I’ve always believed in being more than just a vendor — we’re the “un-agency,” working side-by-side with our clients in a shared sense of ownership and success.

Beyond the CEO title, I continue to embrace my role as Chief Helper — supporting the team, collaborating with partners, guiding strategy, and being 3 Media Web’s biggest cheerleader.

I’m a Google Certified professional, a web presence and SEO expert, and I’m energized by the opportunity to mentor others, share knowledge, and lead with purpose in a rapidly evolving digital landscape.

Marc Avila

Palo Alto Networks

Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. 

We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. 

By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. 

Our vision is a world where each day is safer and more secure than the one before.

Named Account Manager - Enterprise

Pantheon Platform

At Pantheon, we're building the world's best WebOps (Website Operations) platform - one that empowers marketing and development teams to take control of their websites, while giving them the agility to win in the dynamic world of digital marketing. Our mission is to make the web a first-class platform that delivers results.

Powering 200,000+ sites and billions of monthly pageviews, Pantheon’s container-based infrastructure allows customers to launch websites faster without worrying about traffic spikes, security, or performance.

Series E "Unicorn" with $200M in funding to date

Sr. Enterprise Account Executive

2021: 
- President's Club Achiever
- Attained 132% of plan for the year

Enterprise Account Executive

Siteimprove

In addition to my responsibilities as a Senior AE working with our Enterprise clients, I was responsible for:

- Directly managing a struggling team of four SDRs, as a player-coach 
- Modernizing the outbound prospecting messaging & strategy, while coaching to fine-tune the sales process 
- Achieving a 49% increase in qualified pipeline driven by the BDR team in the first four months

Senior Enterprise Account Executive & SDR Team Lead

At Siteimprove, I help Canadian digital teams deliver exceptional digital experiences to all of their customers.

With the quality of digital experiences being more important than ever, we help our clients manage:

•	Content Quality & UX
•	Digital Accessibility Compliance (WCAG 2.0, CRTC, ADA & AODA Compliance)
•	SEO & Ads (Keyword Research, Competitive Analysis, Content Optimization, Backlink Analysis)
•	Page Speed & Peformance
•	Data Privacy (GDPR)
•	Custom Policies (style guide, brand consistency, etc…)

Achieved 223% of quota in 2020 - #1 of 13 AEs 
Achieved 117% of quota in 2019 - #1 of 13 AEs 
Achieved 104% of quota in 2018 - #2 of 13 AEs

Senior Enterprise Account Executive

In addition to my Senior Account Executive role, I was asked to temporarily help with the transition of an incoming Sales Manager.  This included:

- Assist during the onboarding of new SDRs & AEs
- Assist in product, sales & process training
- Provide support to other AEs during in-person client meetings as needed
- Assist Sales Manager & Director in creating & refining processes for onboarding, CRM training, sales demos & the creation of a Sales Playbook

Sales Team Lead

Achieved 108% of quota in 2017 - #1 of 13 AEs 
Achieved 112% of quota in 2016 - #2 of 13 AEs in 1st full year in role
2016 Rookie of the Year Winner

American Hockey League

•	Chosen to represent Hockey Canada as an on-ice official at several high profile international events including:

o	2015 World Junior Hockey Championship – Toronto and Montreal
o	2018 Winter Olympics Evaluation Camp - Switzerland
o	2014 World Under-18 Hockey Championship – Finland
o	2014 Olympic Pre-Qualification Tournament – Japan
o	2014 Mastercard Memorial Cup – London
o	2011 Mastercard Memorial Cup - Mississauga

Professional Linesman

Ricoh Canada Inc.

•	Successfully managed the Amazon relationship nationally, working with multiple stakeholders to grow sales by $1.51 million within 2 years.
•	Achieved 136% of year to date revenue quota and 281% of year to date software and services revenue quota - #1 out of 32 sales reps (2015).
•	Awarded “Key Account Rep of the Year” award in 2014 - #1 out of 16 sales reps with revenue achievement of $1.08 million (108% of plan).
•	Awarded “Services Rep of the Year” in 2014 - #1 out of 32 sales reps with Professional Services revenue achievement of 287% of quota.
•	Gained membership in Ricoh President’s Club by producing more than $1.08 million in sales (2014).

Key Account Manager

•	2nd Half 2012 Contest Runner-Up - #2 out of 32 sales reps with Software and Services revenue achievement of 153% of quota.
•	Recognized as a leader in selling Software & Professional services within Ricoh Canada (on-premise &  SaaS-based)
•	Rookie of the Year Runner-Up in 2011 - #2 out of 8 sales reps. 
•	Transformed minimally producing territory into one of the region’s most lucrative territories with 115% year-over-year growth.

Junior Key Account Manager

An experienced Enterprise sales professional with a proven track record of helping customers transform their business across IT, Marketing and Digital through cloud-based technologies, curiosity & humility.

I love what I do, bring a growth mindset to my work, and strive to get a little better at my craft everyday.

I'm also a competitor with a tireless work ethic.  These habits were sharpened while honing my craft as an elite hockey referee for 15 years.  I was fortunate enough to rise through the ranks to officiate professional hockey in the OHL, AHL & represent Canada at top International tournaments around the world.

These days, I spend my spare time hanging out with my young family, exploring in nature & keeping fit by running & cycling.

Let's connect!

jordan.browne1987@gmail.com
Cell 647-999-7345

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The Battle

Marc Avila

Jordan Browne

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