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Mark Bryce

Duftons Plumbing & Heating Supplies

Development Manager

Plumbase

As a Regional Manager, I have demonstrated full P&L accountability and autonomy to optimize financial performance. It is worth mentioning that I drive business units to attain peak results for both business units and the organization. One of my key task is that I ensure accountability for business units in achieving self-set and company-defined goals. It was me who have implemented rigorous cost control measures across the entire region, leading to substantial cost savings. Not only this, but I have also enhanced team communication and information sharing for efficient meetings and collaborated closely with central functions and various departments to streamline operations.
My accomplishments within this role are following:
•	Oversaw Region spanning from Morpeth to Sheffield, managing annual turnover of £40 million in dual brand businesses. Including External Sales people 
•	Delivered consistent year-on-year improvements in profitability, showcasing a strong track record.
•	Provided continuous coaching and feedback to direct reports, leading to professional development.
•	Elevated region's performance from £19 million 
•	Navigated through challenges of Covid pandemic, achieving 30% growth in both Year 1 & 2.
•	Leveraged expertise in critical thinking to dissect complex problems, evaluate solutions, and make well-informed decisions with keen focus on achieving desired outcomes.
•	Established and maintained strong and positive communication with clients, ensuring repeat and referral business opportunities.
•	• Led region through a successful acquisition process, driving substantial growth and integration Including new Computer System

Regional Manager

While serving as the Branch Manager, I completed an Advanced Management Course within the Grafton Group, which solidified my knowledge and expertise in management. I was involved in successfully resolving various issues affecting sales management and business operations, contributing to the overall success of the organization. I was assigned with the task of prioritizing and maintaining professional and cordial customer interactions, fostering positive relationships. Along with the above, I also gathered and analyzed customer feedback to drive continuous operational improvements, enhancing customer satisfaction and overall business performance.
My key-contributions for this role are mentioned below:
•	Established new branch during onset of recession, assembling team of 5 employees and achieving an initial annual turnover of £1.5 million, which was subsequently elevated to £2.5 million upon promotion.
•	Marked successful development of financially sound and operationally efficient business, consistently meeting budget expectations.
•	Oversaw professional growth of 4 assistant managers, subsequently promoted to Branch Managers.
•	Achieved esteemed title of "Branch Manager of the Year" in 2013, recognition of exceptional performance.
•	Delivered a record daily sales figure of £500K, showcasing exceptional sales record.
•	Received a nomination for "Branch Manager of the Year 2015" within the BMF.
•	Selected for a Focus Group tasked with contributing to the development of Own Brand products, demonstrating product development expertise.

Branch Manager

Thompson Building Centres (TAPS) 

Sales Manager , North East 
•	Responsible for 4 field staff with a combined turnover of £5m as well as own ledger
•	Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
•	Targeted and prospected for new business through telephone channels and
•	Tracked pipeline data, won vs. lost opportunities and lead response times manual process
•	Researched competitors activities
•	Also looked after the buying for Thompson Building Centres which involved a little bit heavy-side making sure we hit targets and made sure business units bought through correct channels

Sales Manager 

Crossling Ltd

Branch Manager , Sunderland 
•	First Managerial role @ 24 year old responsible for 23 Staff with an annual turnover of £2m which was increased to £4m when I left duties included all aspects of branch management from payroll / staff welfare and purchase invoices, 
• Boosted sales and customer loyalty     through various incentives
•	Resolved various issues impacting sales management and staff issues.
•	Met deadlines by proactively managing individual and team tasks and streamlining processes.
•	Interviewed and hired staff improving organizational talent and skill set.
•	Maintained friendly and professional customer interactions.
•	Engaged employees by regular meetings

Wolseley Plumb Parts

Worked in all aspects of the business from multi branch to HO / Finance etc • Completed 50 + MOL modules and achieved a GNVQ Level 2 in warehousing • Gained knowledge of company policies, protocols and processes.
• Acted with integrity, honesty and knowledge • Managed overstocking and aged stock by communicating with suppliers

Management Trainee

If your company could benefit from a mission-driven individual with ability to develop a distinguished career as Regional Manager, please take a review of my profile.
My expertise lies in devising and implementing sales strategies that consistently exceed regional sales goals.
Throughout my career, I have demonstrated a keen ability to analyze markets, introduce valuable products, and nurture positive business relationships with clients. This has not only led to immediate results but has also generated repeat and referral business, showcasing my impact on long-term success.
Amongst my many other talents, New Business Development | Project Management & Coordination | Data & Business Analysis | Portfolio Management | Client Relationship Management | Operations Management | Sales & Revenue Growth | Training & Development | Stakeholder Engagement | Budgeting & Forecasting | Multisite Management | Business Planning & Execution | Financial Planning & Analysis | Market Trend Planning & Analysis | Revenue & Margin Growth are my strongest suits.
I possess an acute business analytical mindset, financial instinct, and a creative approach to enhance marketing and sales efforts, effectively shifting business landscapes. 
My success in elevating the performance of regions, even in fiercely competitive markets, speaks to my proficiency in overcoming business and team challenges and driving profitability.
As an effective communicator with innate interpersonal abilities, I excel in coordinating with clients, sales teams, and executives, ensuring that objectives are met and success is achieved.
While others take pride in meeting all standards set before them, my passion is delivering service that goes beyond organizational expectations, while creating a win-win scenario for everyone involved!
Connect with me today to find out how I’ll make your mission my mission by bringing all of your business objectives into focus!

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The Battle

Mark Bryce

Gavin Nesbitt

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