Mark Haas

Incorta

Directed the expansion, new logo acquisition, and business development GTM strategies for North American and APAC. 

Incorta’s unified data analytics platform delivers high-performance data on top of raw business data from critical front and back office platforms without the cost and complexity of traditional solutions.

VP of Sales

DagKnows, Inc

Seed stage; advising the CEO and Founder on GTM strategies.

www.dagknows.com

GTM Advisor

Dallas Cup Inc

The tournament contributes over $38M to the North Texas economy and has hosted some of the biggest names in international soccer. Recruited to help set direction and advise the Executive Director and staff on sponsorship development, venue negotiations, staffing decision, and volunteer programs. Dallas Cup Inc. is a 501(c)(3) organization, the oldest and most prestigious youth soccer tournament in North America, and has hosted some of the biggest names in International Soccer.  

Member of the Executive Committee (Treasurer), 2014 - 2023

Board Member

Pavilion

Executive Member

Pantheon Platform

Recruited to build the team and go-to-market strategy for selling transactional SaaS content management platforms to greenfield and existing accounts globally for the most active trafficked websites. Incorta is a WebOps platform where marketers, designers, and developers drive results with open-source WordPress and Drupal websites

Head of Strategic Accounts - Global

Smartsheet

Hired to scale a team of two to six field sales executives in the new Southwest and APAC region for Smartsheet’s Enterprise Sales business selling to companies greater than $1B in annual revenue. Smarsheet is a collaborative work management platform helping companies plan, capture, track, automate, and report on work at scale.

Senior Director, Strategic Accounts - Southwest & South Central

Senior Director, Strategic Accounts - Southwest & APAC

Tableau Software

Promoted to scale a team of two enterprise field sales executives to eight selling to organizations with annual revenues greater than $500M. Achieved a CAGR score for my team of 91% over three years. Uplevel the initial team of hunters into hunter/farmers due to new logo growth. Tableau is the leader in analytics and business intelligence.

Regional Director, Enterprise Sales - Southeast & Central

 Regional Director, Enterprise Sales - Central

Strategic Account Executive

Enterprise Account Executive

Informatica Corporation

Promoted to grow revenue and new logos within the South Central and Southeast Financial Services division. Promoted five times over twelve years. Starting as a post-sales consultant and becoming the fourth Principal. Promoted to a team of six to implement a large multi-million dollar deal framework around value selling. Informatica is the leader in software and services for data warehousing, integration, master data management, data quality, cloud, complex event processing, information lifecycle management, Big Data, and low latency messaging.

Major Account Manager - Financial Services

Enterprise Solutions Architect - Enterprise Solution Services Presales 

Principal

Senior Consultant

Consultant

FedEx

Served as Project Manager for ten developers on large-scale implementations of custom-built applications for the Air Operations organization. FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce, and business services. Promoted twice and received three FedEx Star Awards

Senior Programmer Analyst

GTM Leader, Advisor, Board Member

Accomplished Executive Sales Leader with over 20 years of experience scaling hypergrowth companies - Tableau, Informatica, Smartsheet, and additional early-stage start-up companies. Strong track record in driving quantifiable growth results and operational efficiency, helping companies scale from $18M to $1B in revenue and exit. Significant experience helping Tableau grow $60M in revenue to over $1B and IPO in 2013. Expertise in Sales, Professional Services, Marketing, Management, and Software as a Service (SaaS), while recruiting and developing top talent.

I have a proven track record of transforming sales organizations and creating successful teams selling to all vertical markets. Using repeatable, scalable, and teachable processes and methodologies with a culture of accountability, ownership, diversity, collaboration, and inspiration. My goal is to ensure the teams are highly engaged, my communication is transparent at all levels, and the team is fully involved in moving toward our goals while supporting internal departments and partners to create new processes and overcome challenges.

Recruited to scale a team leading the Western area field sales organization selling to companies with annual revenues greater than $2B in revenue. Achieved year-over-year growth of 362% while increasing NDR from 116% to 166%

Incorta’s unified data analytics platform delivers high-performance data on top of raw business data from critical front and back office platforms without the cost and complexity of traditional solutions.

Fuze: An 8x8 Company

Build relationships within a $9 million portfolio of 20 Enterprise customers focusing on adoption, expansion and retention of a Global UCaaS/CCaaS product suite.

- Customer portfolio service adoption rate exceeds Enterprise peers’ by more than 5% realizing over $450k in annual value through a consultative approach backed by data analysis.
- Onboard and Mentor new and existing Customer Success Manager team members.
- Achieved 90% revenue retention YoY by identifying and coordinating issue resolution across all internal organizations.
- Expanded Professional Service revenue by $5k through a managed service practice.

Sr. Customer Success Manager - Enterprise

Build relationships within a $7 million portfolio of 14 Enterprise customers focusing on adoption, expansion and retention of a Global UCaaS/CCaaS product suite.  Grew portfolio revenue 5% YoY by communicating new services to both C-Level and technical users within QBR presentations and cadence.

- Customer portfolio service adoption rate exceeds Enterprise peers’ by more than 5% realizing over $350k in annual value through a consultative approach backed by data analysis.
- Drove product improvement within the video conferencing platform by identifying feature enhancements through trend analysis.  Improvements increased service user experience by 20% and reduced customer overhead. 
- Achieved 95% customer retention YoY by identifying and coordinating issue resolution across all internal organizations.
- Exceeded business goal for customer references by 160% by leveraging deep customer relationships.
- Expanded Professional Service revenue by $20k through strategy sessions to close multiple custom dev solutions.

Enterprise Customer Success Manager

Glotel, Inc.

Recruiting leader responsible for sourcing and attracting top talent for contract and full-time telecom and IT roles at Fortune 500 companies. Work successfully in a highly collaborative and fast-paced work environment. 

•	Achieved monthly staffing goals for $1.5 million target
•	Actively target, pursue, meet, and work with recruiting team to close high-performing candidates.
•	Collaborate with account managers and hiring leaders to identify ideal candidate profiles for key account needs.

Regional Recruiting Manager

Walton's Garden Center

Led a team of 10 increasing sales by 65% over a five-year period in a $1 million retail store. Fully responsible for retail center P&L, daily operations, marketing, customer service, HR, and IT. Aggressively grew sales and operating profit, created marketing and brand strategy, developed customer outreach programs, and addressed costly employee retention and customer service issues.

•	Expanded wholesale business by 30% annually by adjusting purchasing and logistics plans, revamping programs, and increasing customer engagement.
•	Reduced company purchases by 2% YOY while increasing SKUs through improved inventory and purchasing controls. 
•	Negotiated private label products resulting in 100% growth in unit sales in four months, and a 10% product cost reduction.
•	Implemented first integrated cloud-based POS and CRM with no sales or back office down time. Reduced checkout errors by 80% and average checkout time by 30%, and captured information on 20% of new customers.
•	Drove net sales by 20% in two of the top five categories via product mix analysis, identifying trends, and pricing strategy. 
•	Redesigned retail floor flow, product display patterns, and sales training, boosting the average sale by 10%.
•	Introduced no-cost social media plan, increasing followers by 1900% and growing the customer database by 250%.
•	Created vision and design for the first web and mobile site which increased weekly traffic by 900% within 30 days. 
•	Increased employee retention by 100% through staff development opportunities and improved work environment.
•	Renegotiated contracts with utilities and communications providers cutting costs by double digits.
•	Revised company handbook and created new hire training materials to ensure consistency for all staff.

General Manager

Dallas City Center Realtors

Residential real estate sales and leasing service provider in four North Texas counties. Advisor in business transformation of $100 million franchise to an independent broker. Ensured corporate and agent updates to online outreach, marketing materials, CRMs, and operations documents.
•	Achieved sales growth of 165% totaling more than $5 million.
•	Provided corporate financial analysis and reporting to determine short-term and long-term business forecasts.
•	Built and maintained a pipeline that generated more than $1.75 million in annual sales.

Realtor

Sprint

Managed cross-functional teams, internal and external equipment supply chain, network design, and service delivery that achieved 100% partner market customer satisfaction (CSAT) for four years. Overcame shrinking margins, reduction in resources, and tight timelines by proactively engaging provisioners and the equipment supply chain to streamline processes and anticipate delivery and equipment issues. 

•	Interfaced with customer and delivered projects for 15 sales partners that generated over $40 million in annual revenue.
•	Implemented a 300+ MPLS site network for Camping World in less than four months with 100% CSAT scores. Installed 5,000+ circuits globally at sites with DS1 to DS3 bandwidths. 
•	Acted as Subject Matter Expert on order package creation through service delivery. Identified and escalated service delivery issues to ensure timely resolution.
•	Used tracking tools and enterprise systems to document milestones, issues, action plans, and completions. 
•	Designed and implemented an employee incentive program which increased the organizational customer satisfaction metric from 75% to 90%.

Implementation Project Manager

Managed multiple projects through the design, development, and network implementation stages for Emerging and Mid-Market customers. Created and presented activity reports to key stakeholders within the organization. Validated and implemented sales orders to ensure accurate processing, timeline delivery, and revenue generation. 

•	Established eight reporting programs that reduced work cycles by 25% through the life of a $30 million project. 
•	Reduced daily work cycles by 35% through the creation of a Visual Basic program. 
•	Increased cross-functional productivity by creating an Excel database used companywide for real-time order statuses.

Sales Implementation Specialist

Coordinated sales order activities to ensure timely service delivery to Wholesale Market customers.
-Primary customer contact for voice and data products maintenance requests, activations, and disconnects
-Analyzed, escalated, and resolved service order and billing related issues
-Implemented company’s largest Customized Network Routing table, through the creation of a visual basic program which reduced work cycles by 30%
-Created company methods and procedures for three product types

Sales and Service Processing Specialist

I have spent the last 20 years in operations, logistics, and management helping small companies and global organizations exceed their goals by connecting with customers, maximizing resources, improving processes, and motivating employees.
 
I drive top- and bottom-line growth by successfully analyzing trends, identifying business opportunities, building cross-functional relationships, leveraging technology, and managing supply chains.
 
I have been able to consistently identify and solve organizational problems by leveraging my diverse background in marketing, HR, IT, sales, and customer service. I thrive in roles where I am challenged to use all of these tools and more to help companies and staff reach their full potential. 

Skills
-Operations Management  -Business Process Improvements  -Project Management  -Supply Chain	 -Vendor Management  -Relationship Building  -Staff Development

taplio

The Battle

Mark Haas

Kevin Belknap

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?