Matt Schalsey

Director, Enablement

Advantive

- Built a Advantive's first Onboarding Program
- Created Product Masterclass (certification) for 14 different products at a Introductory, Fundamentals, Master and Expert Levels.
- 85% CSAT for Enablement Training
- Three Sales Kickoffs and launch Presidents Club
- Enhanced and optimized the Sales Process to make our Lead Process 12% more efficient
- Grew our BDR team from 2 to 6 and raised our booked meetings from 8 a month to 55 a month
- Built out the first iteration of our GTM Play process and creation

Director of Revenue Enablement and Business Development 

We make purpose-built software for specialty manufacturing and distribution businesses that streamline complex processes, optimize operations visibility and throughput, and drive improved quality, profitability, and revenue growth. Deeply embedded in our customers’ businesses, Advantive’s software solutions add value along the full manufacturing and distribution lifecycle.

The Enablement Squad

The Enablement Squad is an online community where Enablement practitioners can network with each other to get advice or share best practices on initiatives, programs, or events they're working on.

As a Co-Founder it is my responsibility and focus area in community engagement
and content. I am responsible for having engaging content, strategic partnerships, interactive
events, and monitoring overall community satisfaction.
● Increased membership to 2,300+ in 3 years by organic growth
● Built out strategic partnerships with vendors and other communities
● Sold the community to Workramp via acquisition in March of 2022.

CEO / Co-Founder

Badassery

Member

Kaius.co

KAIUS.CO was founded in 2023 and inspired to help those in Enablement impacted by Layoffs. We’ve worked with other major communities to bring awareness to those searching but that wasn’t enough. Now we are going to continue to bring awareness to those searching and help those companies fill those open positions. 

Where does the word Kaius come from? It’s the name of my son, who was placed with us through foster care and adoption. When researching his name it means ‘Rejoice’, which when thinking about what our goal is - we want to be able to rejoice and celebrate a new role or position filled.

Chief Executive Officer

Pavilion

Integrated Life Choices

Service Level Provider (SLP)

Responsum AI

Strategic Enablement Advisor for the development of Responsum AI

Strategic Advisor

Mosaic

Chili Piper

The founding member of the Enablement Team, I had to build structure and processes from the ground up. I worked closely with the Product Marketing team to build out customer facing materials and battle cards. 
● Revamped onboarding experience (decreasing ramp time by 45 days)
● Launched company-wide product certification resulting in a 15% lift in ARR while
reducing churn by 27%.
● Built a brand ambassador program for our sales team and CAB members to be proficient
in our sales motion while at events.

Senior Manager, Sales Enablement

Lunchbox

Main priorities included revamping the onboarding program and
continuing education for the team. Heavily focused on Partner Enablement and front line
enablement as well to expand knowledge of the product.
● Built out a product masterclass brining raising our average deal size 8%
● Revised communication and training plans, and multiple product launches
● Implemented and measured success of a new Onboarding program and Sales
Methodology

Manager, Revenue Enablement

Over a decade of direct sales/customer success experience, continuing to master all areas of the customer buying process. From sales education, change management, philosophy building experience. I’ve designed, managed, and procured dozens of processes from role to role handoff processes, cross-functional initiatives, manager enablement and playbook creation.

PandaDoc

Senior Customer Marketing Manager

Lawrence Kinlin School of Business

As a marketing professor at Fanshawe College, I teach students  the fundamentals of customer relationship management (CRM) strategy. Students use case based theory and practice to identify the most valuable customers and create a customer-centric plan that aligns organizational priorities and maximizes customer value.

Students will learn how to:
- Calculate customer lifetime value and identify the most valuable customers within the organization.
- Compare and critique enabling technologies in creating a value-based strategy across an organization.
- Explain the organizational structure and processes required to manage customers according to value.
- Explain the steps to establishing a customer relationship management strategy for a business.
- Select appropriate tactics, metrics and strategies to execute customer acquisition and retention programs.
- Evaluate an organizations’ customer touch points and their progress toward a 360-degree view of the customer.
- Create a customer relationship marketing plan for an organization, using org tools (such as Salesforce.com) to support tactics, strategies and evaluation criteria

Professor of Marketing - CRM Strategy, Customer Centricity 

- Built new customer advocacy program to increase referrals, reference calls, online reviews and customer stories
- Managed 5 Customer Advisory Board cohorts, empowering our champions to promote and refer on behalf of Chili Piper
- Established new framework to segment and target customers with use-cases and customer stories to improve cross sell & product utilization
- Worked closely with CS/AM teams to provide enablement materials to enable cross-sell and expansion motions
- Develop marketing automation plan to establish a new cross-sell and customer adoption lifecycle marketing channel

Customer Marketing Manager

- Built a field marketing engine driving net new revenue dollars to the business while building pipeline through event efforts
- Drove over $100k in sponsorship events revenue in 3 months
- Independently executed multiple events simultaneously, including promotion, logistics, etc, driving 200-400 C-suite and director level attendees. 
- Drove over $5M in pipeline from event initiatives in Q3 & Q4 of 2022

Field Marketing Manager

Ascend Fundraising Solutions

- Designed and developed the go to market strategy to offer digital marketing as a service to our client portfolio, generating $70k net new revenue in 2 quarters
- Drove digital media strategy for client portfolio
- Managed marketing spends of over $800k annually
- Led a team of digital specialists, providing professional development and training opportunities

Digital Marketing Manager

Foundery

- Drove strategy and grew customer relationships for digital marketing accounts
- Developed multi-channel digital strategies with a focus on in-depth SEO and digital advertising
- Worked cross-functionally with a team of specialists to ensure campaign scope and deliverables were met or exceeded based on KPIs

Account Strategist

tbk Creative

- Managed a variety of larger and medium sized projects including custom software builds, website development and multi-channel marketing campaigns.
- Responsible for growing and maintaining healthy customer relationships
- Oversaw a cross-functional team including graphic designers, developers, copywriters, SEO/SEM specialists 
- Ensured project goals were met and agency work produced exceeds client expectations

Account Manager

Account Coordinator

North London Electrolysis and Laser

Guided and consulted the client on marketing best practices as well as executed and implemented strategies to improve the clients online presence. As a result of my work, the client ranks within positions 1-5 on the SERP in London for their primary services. 

- Implemented a new WordPress website theme to improve user experience
- Implemented Google Analytics and conversion tracking
- Executed both Facebook Ads and Google Search Ads campaigns to drive phone calls and form submissions for electrolysis, tattoo removal, and laser hair removal treatments
- Implemented SEO best practices, including keyword research, meta titles and descriptions, schema markup
- Created keyword-rich content hubs on the website to drive organic traffic for both informational and low-funnel queries
- Implemented a Facebook Ads contest for free tattoo removal sessions in an effort to increase email database and convert potential customers to other services
- Optimized Google My Business profile

Digital Marketing Consultant

zeeHIVE Franchise Intranet

We take a refreshing new approach to providing franchise intranet communications. 

- Played a key role in the sales and marketing strategy for the rebrand of the product
- Point of contact for clients. Answer inquiries, offer advice and introduce and sell new products
- Demonstrating and presenting the product
- Establishing new business through a variety of channels; including advertising strategies, attending trade show events and cold-calls
- Lead generation and customer relationship management (HubSpot)

Marketing Manager

adHOME Creative - Advertising and Digital Agency

- Meeting with clients to discuss and identify their advertising requirements
- Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget
- Presenting campaign ideas and budget to clients alongside colleagues 
- Working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies
- Acting as the link between clients and the creative team by following up regularly and ensuring that communication flows effectively
- Negotiating with clients and agency staff about the details of campaigns
- Presenting creative work to clients for approval or modification
- Handling budgets, managing campaign costs and invoicing clients
- Writing client reports & creative briefs 
- Collaborate with creative team to formulate creative materials
- Monitoring the effectiveness of campaigns
- Undertaking administrative tasks
- Arranging and attending meetings
- Pitching with other agency staff to win new business for the agency

Account Executive

Remax Twin City Realty Inc., Brokerage

- Prepare and process listings, deals and various legal documents
- Manage weekly Ads
- Open houses
- Designing Ads for newspaper
- Social media management 
- Event coordination
- Manage company website
- Organize/implement quarterly staff events
- Incentive program

Administration & Communications

Customer Marketing | CRM Prof @ Fanshawe | Chili Piper 🌶️

Hi! I'm happy you landed here 👋

I'm Karah! I'm a multi faceted marketer with over 9 years of experience building brands, creating demand and fostering customer experiences that last a lifetime. 

My agency background equipped me with the skills to manage multi-channel digital marketing programs for clients in multiple verticals. Through this experience, I discovered my passion for tech and building strong customer relationships and retention strategies that drive revenue.

I love building experiences through every phase of the buyer journey - whether through the initial touchpoint a user has with a brand or via a retention strategy to increase customer value. 

I am committed to providing dependable and strategic solutions that produce impactful results and to provide value and be present to work through projects with my team.

Need a testament to my work ethic? Check out my recommendations 👇

taplio

The Battle

Matt Schalsey

Karah Blandford

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?