80's kid moved to New York as a pro-breakdance. Escaped to Australia to avoid deportation and picked up gigs as a fire-dancer in a travelling circus.

Moved back to europe into the corporate world. 
Climbed up in a Fortune 500 company, overseeing teams in 7 countries.

Music was the next chapter. Produced 4 albums, toured 10 countries. It was intense, it was a blur.

Then came the startups. Launched a few. Some crashed, others soared.

I hit 40 and said screw it time to go all in. After 10+ years as a psychologist, I realized I didn’t just want to talk about care. I wanted to build it.

So I created Hana a voice-based AI that calls patients, checks in, and helps small clinics deliver real care without extra work.

It gives overworked teams superpowers. Flags risks. Helps clinics get paid. And actually feels human.

That’s the goal. Make care work for the people who usually get left behind.

www.hana.health

Matteo Grassi

I read OpenAI's October disclosure twice.
Thought I'd got the numbers wrong.

1.2 million people per week having conversations that indicate suicidal intent.
Safety referral fails 9% of the time.
...
That's 100,000 people. 
Weekly. Not connected to help.

I've been a psychologist for 15 years.
The kind of sessions where you're watching the clock; 
wondering if they'll make it to Monday.

You learn to spot the difference between validation and sycophancy.

Validation: "Your pain is real."
Sycophancy: "You're right about everything. 
Problem's everyone else."

Good therapy does the first.. then gently challenges your thinking.
Warmth → safety → challenge → growth.

These apps skip step three.
Not because they can't.
Because challenge creates friction.
Friction kills engagement.

Engagement is the number on the dashboard.
So.
Infinite validation.

Warm bath that never ends.
Feels great. Heals nothing. 😬

Had an investor call it "user-centric design" last Tuesday.
I laughed. He didn't.

At Hana we track one thing: did they connect to a human.
The bot's job is to get out of the way.
Weird flex for an AI company.

But that's the point.

I wrote a bit about it.

3X Founder | Building AI Infrastructure For Patient Care | Psychologist | My mum says I am special

Your therapist app doesn't care about you. But hey. It's been trained to seem like it cares. And in tech, that's basically the same thing. I've been a

Open article: The Empathy Trap by Matteo Grassi • 7 min read

The FDA is figuring out how to prescribe ChatGPT for depression. 
Meanwhile teens are already using unregulated AI companions and some of them are dying. 

This is the most important healthcare story nobody's talking about.

I wrote a a bit about it.

Was on a call last week with someone who runs a digital health fund. She said something that stuck with me: "We're about 18 months from your therapist

Open article: The FDA is Planning to Prescribe AI Therapists. Here Are 5 Takeaways You Can't Ignore. by Matteo Grassi • 6 min read

The FDA is Planning to Prescribe AI Therapists. Here Are 5 Takeaways You Can't Ignore.

full://stack.founder/Building=The_Startupverse&role=CEO=true&company=RadHash

Lorde Astor West is a technology entrepreneur, systems architect, and founder building the infrastructure layer beneath the next generation of software companies. She is the Founder and CEO of RadHash, an AI-native operating system designed to eliminate the "messy middle" that quietly kills most startups between MVP and scale.

With more than two decades in software, Lorde has led or contributed to hundreds of production systems across industries including fintech, payments, healthcare, marketplaces, media, logistics, and regulated data environments. Her work focuses on a single, persistent problem: why most software fails after early traction—and how to design systems that survive real-world growth.

Lorde is known for seeing structural failure modes early. Long before “vibe coding,” no-code sprawl, and AI wrappers became mainstream, she identified the invisible cliff where startups lose eligibility for scale, capital, and exits due to fragile architecture. RadHash was built to address that moment directly—shipping the majority of a company’s production stack on day one, with rules legible to both humans and machines.

Her approach sits at the intersection of architecture, economics, and human judgment. Rather than chasing trends, she builds foundations: predictable systems, composable infrastructure, and software that can be safely extended by AI without collapsing under its own weight. Today, RadHash supports pilots across dozens of industries and countries, serving founders who are rebuilding real companies—not demos.

Beyond RadHash, Lorde is building a broader ecosystem focused on founder durability: vertical operating systems, embedded payments and financial products, AI trained on real operator behavior, and an on-demand fractional workforce designed for early-stage execution. Each business is autonomous, but designed to interoperate—mirroring how resilient systems work in the real world.

Lorde is also a vocal critic of fast-fashion software, performative metrics, and narratives that mistake speed for progress. She writes and speaks candidly about power dynamics in venture, the myth of “too early,” and why most startup failures are decided long before the market ever weighs in.

At her core, she is a builder. She believes software should last, founders should own their foundations, and technology should reduce risk—not disguise it.

Her long-term ambition: to reset how companies are built, financed, and scaled—by making durable infrastructure the default instead of the exception.

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Matteo Grassi's LinkedIn Performance

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