Empowered Manager

Building the #1 educational community where leaders go to learn: The Empowered Manager Network. Join us today to gain instant access to an unparalleled community and a growing catalog of courses all geared to having you learn to think like other managers performing at their best every single day.

Community Lead

monday.com

Seeking to answer the age-old question - how do you help people who are excited about your product stay excited?

Customer Advocacy Leader

With a passion for branding, ability to motivate others, and always striving to be forward thinking in my management of processes and productivity, it was a tremendous honor to be selected to build out this new branch of our Communications team. As a senior manager, the role evolved to help build a clear understanding of our institutional and departmental vision, unify team members with minimal supervision, and build networks of collaboration—all while carefully balancing the interests of all parties and maintaining high standards of quality, timeliness, stakeholder satisfaction, and brand alignment.

Senior Manager - Communications Strategic Projects & Operations

With this role, I was fortunate enough to get to pursue my ultimate passion - joining strategic projects on the Communications team. I got to play a vital role in managing these projects across the organization including helping take our company to the public markets (NASDAQ: MNDY) and ensuring effective team development and completion of global communications efforts. This position merges creative services with operations to bring and build consistent workflows for a high-performing team. This role developed and oversaw efficient workflows for creative projects, access team bandwidth, designs project schedules, and supervises resources to fulfill the successful delivery on every project and media effort around the world.

Communications Strategic Project & Operations Manager

The Startup for Startup idea represents monday.com's belief that we must first always do good. Getting to spend a full year focusing on creating the infrastructure of this initiative was a tremendous privilege. The power of building an excellent product is best complimented by sharing challenges we've overcome and being vulnerable about the lessons we've learned. We want to ensure that we do good not only for our customers but also for our community. 

The vision of this Startup Ecosystem Development Initiative is that even high-performing startup companies have a lot to learn through sharing. We seek to empower others in our community to share and grow together through content and resources that help teams thrive.

Read & listen: www.startupforstartup.com

Startup Ecosystem Leader - Startup for Startup Initative

Turns out communication in a growing team is tough, especially when the team is global. With the support of the monday.com platform (wink wink) we're able to continue to scale rapidly.

This role involves leading the charge for the USA Success team and building a hybrid local and remote team from scratch based in Manhattan. Together with the home office in Israel, we iterate and build processes for our entire Customer Success department to increase efficiency while still providing remarkable world-class support and ensuring our customers success through our platform.

Head of Customer Success, Americas

Building and cultivating the remote culture for a growing startup. At monday.com we help people find fulfillment in their work and my role as the US Team Lead was to empower our team here to support the broader Customer Success organization inside monday.com

Customer Success Team Leader

monday.com is a team management and collaboration tool designed to transform your work processes and create an environment of transparency.

As a web-based Software as a Service company, we facilitate a more efficient and intuitive way to manage teams by centralizing communication and keeping things in context. This role was a foundational experience in both building a team and working in it. We often said we were building the bridge as we crossed it, and the knowledge we all gained here during this time was invaluable and transformative.

Customer Success Manager

Red Bull

Recruited to join RedBull from a former coworker, and after having my application rejected, ended up bringing a plate of chicken wings to the corporate office and landed the opportunity.

• Developing onsite marketing strategies
• Achieve monthly key performance indicators (KPI‘s) in the following areas: total sales, 
distribution percentages of core products and establishing new accounts 
• #1 in all KPI’s / top performer in region 2015-2016

Strategic Account Sales Manager

Trialfacts

Trialfacts helps clinical recruitment professionals achieve their study goals by finding qualified participants for their studies through a variety of ethics committee-approved marketing and recruitment methods. I joined the company as the #2 and consulted on everything customer related, working directly with customers and sizeable clinical trial organizers. I created the standard for client interaction and onboarding with the direction of founder Nick Karrasch.

Head of Customer Support

Server Side Design, Inc

Server Side Design, Inc.™ is a Houston, TX. based Website Marketing & Website Advertising Company that specializes in search engine optimization, pay per click advertising, social media marketing, local marketing, mobile marketing and video marketing.

Key Account Manager

New York Life Insurance Company

As a New York Life agent in Houston, I was able to help guide clients through the often overwhelming process of creating an insurance and financial blueprint.

Series 6/63 Registered Representative

Memorial Hermann Health System

Working closely with family practice doctors to build and manage a database online of their 1500+ patients.

Infrastructure Project Manager

My post today is about why annual reviews need to change 📈

I just want to make sure my tombstone reads 'dude was helpful'. Passionate about performing as a team, and so grateful to be able to bring that to life through both my work at monday.com and the Empowered Managers Network.

Matt Burns

Brands2Life

Senior Account Executive

LaunchSquad

Account Executive

Account Associate

Account Coordinator

Wake Forest University

President, Social Media Coordinator, Servant Team Member, WFU Athletes in Action

Captain and Division I Student-Athlete, Volleyball Team

Team Coordinator, Santa’s Helper

Volleyball Representative, WFU Student-Athlete Advisory Committee

Rokk Solutions

Public Relations Communications Intern

The Old Gold & Black Student Newspaper

• Employment of analytical skills in reviewing notes gathered to write news and feature stories
• Full accountability in revising content to be approved by the editor and in alignment with time and space requirements
• In charge of checking reference materials which include books, news files, and university records to obtain related facts

Staff Writer, Old Gold and Black Wake Forest Student Newspaper

College Magazine

• Collection of information on each beat or topic as well as assessment of available leads to create story ideas 
• In-depth research regarding the story’s background information and social media account to present complete and accurate news report
• Facilitation of interviews with individuals while ensuring reliable sources for all information gathered
• Establishment of rapport with people with credible sources of information and uncover newsworthy stories
• Production of own topics and pitching of article concepts and ideas for the magazine

Writer, College Magazine [Online Content]

I am a highly analytical, multifaceted, and dedicated individual, with hands-on experience in public relations, journalism encompassing news and feature writing, copy editing, story development, and audio storytelling. I am keen at researching and proofreading news and feature articles; producing and submitting precise copy based on the newspaper's house style and set deadlines; as well as checking various reference materials to collect related facts.

Recognized for strong work ethic, I have managed and fulfilled a wide array of tasks in dynamic and fast-paced working environments without compromising the quality of service and results. In addition, I am equipped with solid interpersonal and communication aptitudes essential in conducting interviews to gather information as well as establishing positive relationships with individuals of diverse backgrounds.

taplio

The Battle

Matt Burns

Jaclyn Childress

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?