Empowered Manager

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Community Lead

monday.com

Seeking to answer the age-old question - how do you help people who are excited about your product stay excited?

Customer Advocacy Leader

With a passion for branding, ability to motivate others, and always striving to be forward thinking in my management of processes and productivity, it was a tremendous honor to be selected to build out this new branch of our Communications team. As a senior manager, the role evolved to help build a clear understanding of our institutional and departmental vision, unify team members with minimal supervision, and build networks of collaboration—all while carefully balancing the interests of all parties and maintaining high standards of quality, timeliness, stakeholder satisfaction, and brand alignment.

Senior Manager - Communications Strategic Projects & Operations

With this role, I was fortunate enough to get to pursue my ultimate passion - joining strategic projects on the Communications team. I got to play a vital role in managing these projects across the organization including helping take our company to the public markets (NASDAQ: MNDY) and ensuring effective team development and completion of global communications efforts. This position merges creative services with operations to bring and build consistent workflows for a high-performing team. This role developed and oversaw efficient workflows for creative projects, access team bandwidth, designs project schedules, and supervises resources to fulfill the successful delivery on every project and media effort around the world.

Communications Strategic Project & Operations Manager

The Startup for Startup idea represents monday.com's belief that we must first always do good. Getting to spend a full year focusing on creating the infrastructure of this initiative was a tremendous privilege. The power of building an excellent product is best complimented by sharing challenges we've overcome and being vulnerable about the lessons we've learned. We want to ensure that we do good not only for our customers but also for our community. 

The vision of this Startup Ecosystem Development Initiative is that even high-performing startup companies have a lot to learn through sharing. We seek to empower others in our community to share and grow together through content and resources that help teams thrive.

Read & listen: www.startupforstartup.com

Startup Ecosystem Leader - Startup for Startup Initative

Turns out communication in a growing team is tough, especially when the team is global. With the support of the monday.com platform (wink wink) we're able to continue to scale rapidly.

This role involves leading the charge for the USA Success team and building a hybrid local and remote team from scratch based in Manhattan. Together with the home office in Israel, we iterate and build processes for our entire Customer Success department to increase efficiency while still providing remarkable world-class support and ensuring our customers success through our platform.

Head of Customer Success, Americas

Building and cultivating the remote culture for a growing startup. At monday.com we help people find fulfillment in their work and my role as the US Team Lead was to empower our team here to support the broader Customer Success organization inside monday.com

Customer Success Team Leader

monday.com is a team management and collaboration tool designed to transform your work processes and create an environment of transparency.

As a web-based Software as a Service company, we facilitate a more efficient and intuitive way to manage teams by centralizing communication and keeping things in context. This role was a foundational experience in both building a team and working in it. We often said we were building the bridge as we crossed it, and the knowledge we all gained here during this time was invaluable and transformative.

Customer Success Manager

Red Bull

Recruited to join RedBull from a former coworker, and after having my application rejected, ended up bringing a plate of chicken wings to the corporate office and landed the opportunity.

• Developing onsite marketing strategies
• Achieve monthly key performance indicators (KPI‘s) in the following areas: total sales, 
distribution percentages of core products and establishing new accounts 
• #1 in all KPI’s / top performer in region 2015-2016

Strategic Account Sales Manager

Trialfacts

Trialfacts helps clinical recruitment professionals achieve their study goals by finding qualified participants for their studies through a variety of ethics committee-approved marketing and recruitment methods. I joined the company as the #2 and consulted on everything customer related, working directly with customers and sizeable clinical trial organizers. I created the standard for client interaction and onboarding with the direction of founder Nick Karrasch.

Head of Customer Support

Server Side Design, Inc

Server Side Design, Inc.™ is a Houston, TX. based Website Marketing & Website Advertising Company that specializes in search engine optimization, pay per click advertising, social media marketing, local marketing, mobile marketing and video marketing.

Key Account Manager

New York Life Insurance Company

As a New York Life agent in Houston, I was able to help guide clients through the often overwhelming process of creating an insurance and financial blueprint.

Series 6/63 Registered Representative

Memorial Hermann Health System

Working closely with family practice doctors to build and manage a database online of their 1500+ patients.

Infrastructure Project Manager

My post today is about why annual reviews need to change 📈

I just want to make sure my tombstone reads 'dude was helpful'. Passionate about performing as a team, and so grateful to be able to bring that to life through both my work at monday.com and the Empowered Managers Network.

Matt Burns

AI Advantage Consulting

Founder | AI Workflow Strategist at AI Advantage Consulting

Since 2009, I've been right beside solopreneurs, helping them navigate the ever-changing world of business. From introducing social media to crafting AI-driven workflows, my mission has always been the same: to empower others to focus on what they love while growing businesses that perform for them.

At AI Advantage Consulting, I work with seasoned solopreneurs who are balancing it all. I understand how admin overload, endless emails, and content demands can leave you feeling stretched thin. That’s where I come in.

Through personalized, 1:1 programs, I help you simplify your workflows, save time, and reclaim your energy for what truly matters. Whether it’s automating your email management, integrating Google Workspace with AI tools like Gemini, or streamlining client onboarding, I provide solutions that fit seamlessly into your business.

What sets me apart?
I’ve walked in your shoes. As a solopreneur myself, I understand the unique challenges you face. That’s why my approach is collaborative, empathetic, and tailored to your needs. I don’t believe in one-size-fits-all solutions; instead, I build systems just for you to help you stay in your zone of genius while AI takes care of the rest.

What I Offer:
*  Custom AI Workflow Programs: Streamline admin tasks, client onboarding, email management, and content creation in just 4 weeks.

*  Google Workspace Optimization: Unlock powerful automations to boost productivity.

*  AI-Powered Chatbots: Scale your business with 24/7 support that enhances client engagement.

Designed to save you hours each week, allowing you to spend more time on the things that feed your soul—like uninterrupted family dinners, weekends off, or finally tackling that passion project.

I’d love to help you see what’s possible for your business. Let’s grow smarter, faster workflows together.

Founder | Coach

SupernovaMediaHQ

Empowering Solopreneurs and Small Businesses with Proven Digital Solutions Since 2009

At Supernova Media, I’ve spent over 15 years helping solopreneurs and small businesses thrive by providing expert digital marketing strategy. Known for my ability to find the shortest - most efficient distance between A-B, I’ve built lasting relationships with clients who continue to rely on me for strategic guidance and results-driven approaches to growing their businesses.

While I remain dedicated to supporting clients with digital marketing expertise, I’ve also embraced the transformative potential of AI to help business owners achieve more with less effort.

Legacy Services:

Digital Marketing Strategy: Providing actionable insights and tailored solutions to build your brand, increase visibility, and grow your audience.

Online Presence Optimization: Offering strategic advice to ensure your digital efforts are aligned with your business goals.

Looking for AI-Powered Solutions?

In response to the evolving needs of solopreneurs, I’ve launched AI Advantage Consulting—a new venture focused on streamlining workflows with AI-driven tools like Google Workspace and Gemini. If you’re ready to save time, automate routine tasks, and work smarter, I encourage you to explore my tailored 4-week programs.

Visit AI Advantage Consulting to learn more about how AI can transform your business.

A Trusted Partner in Business Growth

Whether you need strategic digital marketing guidance or are ready to explore the power of AI, I’m here to support your journey. Let’s create smarter workflows, build stronger strategies, and grow businesses that perform for you.

CEO and Founder

Taylor Design & Prepress Inc.

I was fortunate to work with and provide a service to -  the majority of real estate brokerages on the South Shore, Annapolis Valley, Yarmouth and many in HRM. Over the course of 15 years, my company produced 3 monthly real estate magazines in different regions of Nova Scotia. At the time, they were known as "the bible" and could be found in most homes. Back in the days of door to door delivery - before the digital age.

Captain of AI Innovation at Supernova Media | Custom AI Solutions for Agile Entrepreneurs | Bespoke AI Assistants, SOPs & Ethical Automation

I'm Nancy, and for over two decades I've been mastering (and teaching) the art of working smarter, not harder.

As a fellow solopreneur who's built multiple successful businesses, I know firsthand how overwhelming it feels when admin tasks steal time from your real priorities.

Today, I combine my deep Google Workspace expertise with cutting-edge AI to help ambitious solopreneurs automate their workflows. 

From early automation scripts to modern AI tools, I've spent 20+ years finding better ways to run a business.

My signature 28-day 'Automation Genius' program delivers:

*  A personalized framework that cuts admin time by 40%
*  Strategic AI implementation in tools you already use
*  Step-by-step guidance to ensure lasting results
*  Lifetime access to your custom client portal

Perfect for you if:

*  You're ready to scale but feel limited by administrative tasks
*  You know AI could help but want expert guidance
*  You value personalized, 1:1 support
*  You're committed to transforming your business operations

Ready to reclaim your time and energy for strategic growth?

DM me 'framework' for a free consultation where we'll explore how to transform your daily operations into a streamlined system that runs like clockwork.

taplio

The Battle

Matt Burns

Nancy Bain

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