Marco De Paulis

Director of eCommerce & Optimization

Loop

Director of Partnerships

Various SaaS Companies

Advising, consultant, and/or investor for:

PartnerPage.io, Swapt, Fermat, Cart Stars, Pandium, and other SaaS providers and digital agencies.

Advisor/Consultant/Investor

Partnership Leaders

As a Chapter Host at Partnership Leaders, I spearheaded member-led events for our regional chapter. In this role, I played a pivotal part in fostering community engagement and facilitating meaningful connections among members. By organizing and coordinating a series of dynamic events, I provided a platform for members to share insights, collaborate on industry challenges, and network with like-minded professionals. Through effective communication and strategic planning, I contributed to the growth and success of our chapter, creating valuable opportunities for learning, collaboration, and professional development.

Executive Member & Philadelphia Chapter Host

Pavilion

Member

Ryder System, Inc.

Ryder acquired Whiplash in December, 2021.

• Designed the strategy and built the first-ever partnerships ecosystem to a team of 4 with 50+ partners onboarded
• Worked with the team to build high 8-figures in net new pipeline, 7-figures in net new revenue, and 7-figures in expansion revenue through net new and existing customers, respectively
• Lead partner marketing initiatives including e-books, case studies, blog swaps, and partner co-marketing campaigns to drive qualified leads
• Developed various commercial agreements with a wide range of partners to expand services and revenue streams
• Created cross-functional collaborative motions with Sales, Customer Success, and Operations to expand offerings and value to customers and prospects alike
• Elevated product team and feature set by building integration proposals to prioritize integration development that would open maximum commercial opportunities

Director, Ecommerce Partnerships (through Whiplash acquisition)

Whiplash

Whiplash was acquired by Ryder in December, 2021 to become the face of the new eCommerce fulfillment division.

Brought in to develop and launch the first ever Partnerships department at Whiplash from scratch for technology and referral partners. Program structure design through launch. Cross-departmental process creation with Sales, CS, Marketing, and Venture. Driving leads and revenue realization in under 6 months.

Partnerships range from integration, referral, agency, operations, and services.

Privy (Acquired by Attentive)

Privy is the #1 reviewed sales app in the Shopify App Store. Used by 500,000+ eCommerce brands around the world.

• Led Agency partner program, grew from 20 to 750+ partners
• Promoted from Agency Partner Manager to Director to lead Partnerships team, consisting of Partner Managers, Channel Sales, and Customer Success Managers dedicated to Partnerships
• Drove 1,027% increase in Annual Recurring Revenue (ARR) in two years
• Restructured and launched updated partner program to reflect new product offerings and new customer personas and market positioning
• Coordinated all co-marketing initiatives
• Collaborate with Sales, Marketing, Support, and Customer Success teams to create cross-functional motions to support mutual goals

Director of Agency Partnerships

Agency Partnerships Manager

Noticed

• Head of business development, account management, marketing, and strategic partnerships
Promoted after a year and a half to grow Marketing team and build out new retainer services
• Built first ever partner program with SaaS technology and service providers, leading to 1/3 of new clients in first year of program
• Maintained partner relations to strategically plan co-marketing initiatives, share leads, identify joint sales opportunities, and improve joint value
• Developed and implemented a consultative sales and pipeline management process across three services to exceed revenue goals and quotas, growing department revenue 34% in first year
• Launched a new service model and go-to-market strategy, growing recurring annual retainers by 300% through new and existing business
• New clients include: Anheuser-Busch InBev, Dan Bilzerian’s Ignite.co, Decathlon International, Watsco Inc., Vintage Frames Company, Fink’s Jewelers, and more

Director of eCommerce Solutions

Zivtech

• Promoted from Director of Sales after first year to lead the Marketing team, in addition to Sales
• Developed and implemented first ever consultative sales and pipeline management process
• Led all new business development efforts through full sales lifecycle selling end-to-end custom software engagements and Developer staff augmentations
• Owned and managed partner relationships to drive new business
• Collaborated with Project Managers to create Client Engagement team to consistently foster and grow projects and accounts, growing initial contract value as much as 400%
• Improved revenue stability by growing  recurring revenue retainers by 200% through new business and converting existing contracts

Director of Sales and Marketing

My clients include Princeton University, Children's Hospital of Philadelphia (CHOP), City of Philadelphia, Healthcare Without Harm, Law School Admission Council, Carleton College, Greatist, and many more.

Director of Sales

Capgemini

Electronic Ink (acquired by LiquidHub and Capgemini) is an international business system Design Consultancy dedicated to improving the way people interact with technology, environments and one another.

• Supported Client Strategy/Sales team in identifying new business opportunities
• Created, refactored, and implemented a consultative sales process
• Innovated and executed new form of pipeline management and revenue forecasting
• Planned and led complete company website re-design from concept to launch by working cross-functionally with internal and external resources and actively managed execution
• Developed and implemented new content strategy for Marketing efforts including Social Media plan
• Managed all social media accounts and managed editorial calendar for all content development and collateral
• Worked with cross-functional teams and outside vendors to coordinate Marketing events including client roundtables, conference presentations and booths, webinars, and community events
• Salesforce administrator; managed sales operations and reporting to objectively measure performance, pipelines, weighted probabilities, revenue, and key accounts

Sales & Marketing Operations

Partnerships @ Loop | Strategic Advisor & Consultant

Built & scaled ecommerce agency, tech, and fulfillment Partnerships functions to multiple exits. 

Currently, the Director of Partnerships at Loop leading an incredible team.

Conference speaker at Crossbeam's Supernode and Partnership Leader's Catalyst.

In my last role I built the first-ever partnerships program and ecosystem at Whiplash (acquired by Ryder) to improve customer value, new pipeline and revenue, and product connectivity and features.

Previously I was the Director of Agency Partnerships at Privy (acquired by Attentive) and grew the program 10X in partner size and revenue in two years to a program of over 700 agencies.

Director, Ecommerce Partnerships

EVOLVE Commerce Club

EVOLVE Member

Umbraco

Global Partner Manager

Tech Partner Manager

helphouse.io

Helphouse.io is a customer service consultancy offering a full suite of customer service solutions and implementation services.

My job included:
- Business development
- Partner relations 
- Reselling more than 8 different SaaS products (including Zendesk, Aircall, Babelforce, Ultimate.ai Sureypal and more) 
- and a lot more

Account Executive

Graduateland

Senior Client Consultant

Client Consultant

Syddansk Universitet

F18: Negotiation Theory- and Training

•	Teaching
•	Planning and facilitation of workshops and preparation of cases
•	Giving feedback and evaluations

Instructor/Teaching Assistant

Embassy of Denmark - Economic and Commercial Office

•	Market analysis – Danish and Vietnamese market, cluster analysis, sector potential analysis
•	Customer relations management 
•	External communication – Writing Speeches, SoMe, Political communication
•	Sales/Marketing – reaching out to Danish companies 
•	Event planning – Seminars, CSR events, Lectures etc.
•	Ad hoc support

Commercial Intern

Dansk HøreCenter

•	Process optimization – Sales Performance-, Internal Process- and Reporting optimization
•	Retail reporting – Monthly to GN Resound
•	Management accounting – Creating understanding of the business
•	Marketing – Email flow optimization, Marketing planning 
•	Strategic Management – Sparring Partner for HR, Marketing and General Manager.

Direktionsassistent // Assistant to the Management

•	Counselling fellow students
•	Giving presentations
•	Arranging educational events
•	Setting up alumni network and activities
•	Close collaboration with the Head of Study

Student Counsellor

Café Skt. Gertrud

•	Working 25+ hours a week beside my study
•	Leadership/management
•	Responsible for training in service, cocktails and knowledge of wine and alcohol
•	Service mind-set

Team leader - Waiter/bartender

Claus Sørensen A/S

Holiday relief

My professional journey began when my grandfather took me traveling in Asia as a teenager. It opened my eyes to the nuances of culture and started my passion for how culture influences business. This led me to focus my studies on International/intercultural negotiations and business.

I thrive in long-term-oriented business development, having spent the first part of my career understanding selling and, most importantly, how I sell. I meet the world with a collaborative mindset and truly believe in “expanding the pie” as a general business philosophy. If I can make my customers and partners successful, I will inherently be successful.

I love finding ways to work smarter rather than harder. Using my strategic capabilities to understand the market, my partners, and the customers, I build concepts and initiatives that drive sales and common success.

Currently, I am working on expanding the Umbraco Solution Partner Network globally, with a focus on making my partners successful with their business and Umbraco.

taplio

The Battle

Marco De Paulis

Jonas Thykjær Poulsen

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